Self Exclusion - Major flaws

Borgie · Jan 21, 2020

paul7388 said:
Have you PM'D him and asked.

Yay its my twin paul

peas in a pod us

colinsunderland · Jan 21, 2020

brizman said:
Is there a core group on this site..that maybe work from website that try to attack anything negative towards a casino they like? Hmmm

No but there are plenty of (usually) new members who are attempting to defraud casinos.

brizman · Jan 21, 2020

colinsunderland said:
No but there are plenty of (usually) new members who are attempting to defraud casinos.
I don't see anyone trying to defraud a casino..can you maybe clarify above statement?

Kroffe · Jan 21, 2020

And im just a fancy Bear.
And also an unpaid Netent shill.

goatwack · Jan 21, 2020

Borgie said:
Yay its my twin paul peas in a pod us

Unlikely. Paul's witty and makes good points

paul7388 · Jan 21, 2020

Kroffe said:
And im just a fancy Bear.
And also an unpaid Netent shill.

You just the forums pet bear :laugh:

colinsunderland · Jan 21, 2020

Clarify what? I made a statement which is factual. We get loads of new members on here attempting to defraud casinos. What else would you like me to clarify?

goatwack · Jan 21, 2020

colinsunderland said:
Clarify what? I made a statement which is factual. We get loads of new members on here attempting to defraud casinos. What else would you like me to clarify?

Whether Kroffe is a pet bear

Slottery · Jan 21, 2020

Most usually expect people to deal such issues with casino itself and if needed, ADR or other complaint service. There's no point for any rep to come state something what is clear already and probably don't change a lot if rep confirms that deposits will not be refunded.

When you have valid claim that some mistake is made which judge it right to refund deposit, it get handled very easily without starting argue about it in public forums where rep anyway can't state almost anything about details.

Use normal complaint processes and come inform us about outcome. If you were told already that refund will not happen, it for sure don't happen any easier when complaining all over internet about it, especially when there's no any violation made against regulations like pointed out some pages ago.

colinsunderland · Jan 21, 2020

Slottery said:
Most usually expect people to deal such issues with casino itself and if needed, ADR or other complaint service. There's no point for any rep to come state something what is clear already and probably don't change a lot if rep confirms that deposits will not be refunded.

When you have valid claim that some mistake is made which judge it right to refund deposit, it get handled very easily without starting argue about it in public forums where rep anyway can't state almost anything about details.

Use normal complaint processes and come inform us about outcome. If you were told already that refund will not happen, it for sure don't happen any easier when complaining all over internet about it, especially when there's no any violation made against regulations like pointed out some pages ago.

He has already said the ADR ruled against him.

Slottery · Jan 21, 2020

colinsunderland said:
He has already said the ADR ruled against him.

Sorry, missed that one. Maybe just time to accept outcome when realizing it have been same everywhere. Especially when there's only been normal gameplay where player just using planned gambling budget...

EkJR · Jan 21, 2020

How did the ADR adjudicate on an SE issue I wonder...

colinsunderland · Jan 21, 2020

EkJR said:
How did the ADR adjudicate on an SE issue I wonder...

I wondered that too, but as the OP doesn't seem to like any question that doesn't back his story up, I decided I couldn't be bothered to ask

brizman · Jan 21, 2020

Straight to commission then..kindred has a great track record of fines....ignoring self excluded player database is a big no no..thanks for listening..to all the cleek.

brizman · Jan 21, 2020

EkJR said:
How did the ADR adjudicate on an SE issue I wonder...

Can you really trust any ADR? Come on..you know the score.

colinsunderland · Jan 21, 2020

brizman said:
Can you really trust any ADR? Come on..you know the score.

Probably more than players trying to scam casinos, yes.

slot_zombie · Jan 21, 2020

Slottery said:
Sorry, missed that one. Maybe just time to accept outcome when realizing it have been same everywhere. Especially when there's only been normal gameplay where player just using planned gambling budget...

To be fair the fact of the ADR ruling had to be dragged out of the OP, several pages in... Didn't think it significant enough to mention initially.. jeez

colinsunderland · Jan 21, 2020

slot_zombie said:
To be fair the fact of the ADR ruling had to be dragged out of the OP, several pages in... Didn't think it significant enough to mention initially.. jeez

exactly, just so people can see historic proof of it being done before, this is the OP's complaint to thepogg in October 2018, see the similarities. Thepogg ruled against him that time like the ADR has this time.

I had been on live chat to complain about terrible rtp on various occasions. On this occassion I asked advisor for a permanent closure of account. They confirmed i would never be able to reopen account or register new account with videoslots. I agreed to close permanently. However, the next day, i contacted about reopening, and they allowed account to be reopened!!!! I made deposits and then made them aware of situation. It was passed to relevent department but account remained open still!!! I was allowed to deposit further until eventually chat advisor blocked account. I have submitted live chat transcript to show what happened. I feel videoslots have failed in what they should have done. Account should never have been reopened, and they clearly reopened to get as much money from me as possible! I am seeking refund of all deposits after account was wrongfully reopened.

brizman · Jan 21, 2020

Please stop trying to turn this thread into a pantomime..the facts remain..kindred havent supplied evidence on exclusion from December

brizman · Jan 21, 2020

The ADR refused on the grounds of exclude being before December 2018..so therefore wasn't applicable...what i haven't had, is proof 32red exclusion was carried out in december..and why wasn't excluded players ported over to there new rg policy?
Silence...

colinsunderland · Jan 21, 2020

brizman said:
The ADR refused on the grounds of exclude being before December 2018..so therefore wasn't applicable...what i haven't had, is proof 32red exclusion was carried out in december..and why wasn't excluded players ported over to there new rg policy?
Silence...

You said you excluded Feb 2018, why would they provide proof you excluded in December?

colinsunderland · Jan 21, 2020

Can you post a screenshot of the ADR decision email, minus any personal details

brizman · Jan 21, 2020

I see the regulars on here like to gang up, when its a thread they don't luke..doesn't fit the narrative of siding with bigger casinos. It is rife throughout posts on this site. Gang up, and try and mock and discredit posts.

brizman · Jan 21, 2020

colinsunderland said:
You said you excluded Feb 2018, why would they provide proof you excluded in December?

Than is when kindred claim that platform exclusion became active...no evidence provided of course

brizman · Jan 21, 2020

colinsunderland said:
Can you post a screenshot of the ADR decision email, minus any personal details

Why? They ruled against me.

Self Exclusion - Major flaws

Paleo Meister (means really, really old)

RIP Colin

On a Break

Meister Member

Just call it

Paleo Meister (means really, really old)

RIP Colin

Just call it

Meister Member

RIP Colin

Meister Member

Meister Member

RIP Colin

On a Break

On a Break

RIP Colin

Ueber Meister

RIP Colin

On a Break

On a Break

RIP Colin

RIP Colin

On a Break

On a Break

On a Break

Similar threads

Users who are viewing this thread

Meister Ratings