- Joined
- Mar 13, 2008
- Location
- Ontario
Despite LaHutti's interest, I suggest the OP not discuss the issue further here if he is going to PAB. That's one of the conditions of the PAB process.
Despite LaHutti's interest, I suggest the OP not discuss the issue further here if he is going to PAB. That's one of the conditions of the PAB process.
Q. What do I need before I fill out the PAB form? (proper Email addresses)
A. All of our PAB communications are carried out via email so that we have a permanent record of what's happening. These records are an invaluable resource for reference and future issues. So, the first thing you need is a reliable email address for the 'contact email' address requested on the Pitch-A-Bitch form.
Using email addresses from Yahoo, AOL or Hotmail is not acceptable: these services often discard casino-related emails, the result being that you may or may not receive emails we send you. These deletions are random, unpredictably intermittent, and have been going on for years.
The issue with these services -- Yahoo, AOL and Hotmail -- is that they are blocking and/or discarding our emails addressed to you. This isn't something you have any control over. It's done on their mail servers long before the emails ever make it to your inbox. In other words tweaking your spam filters or whitelists will have no effect on the problem because the deletions happen long before these are ever invoked.
So, to be perfectly clear:
If you do not provide a valid 'contact email' address in your Pitch-A-Bitch submission your issue WILL BE DELAYED until you correct this error. Please don't waste our time by using Yahoo, AOL, ATT.net or Hotmail addresses here: get a more reliable email address.
FYI, Google Mail seems to work nicely. GMX.com is good too. There are many, many other free and reliable email services.
Why is having Yahoo, AOL, ATT.net or Hotmail addresses a waste of your time? They are among the largest email providers in the world and AOL one of the largest ISPs in the world.
Why is having Yahoo, AOL, ATT.net or Hotmail addresses a waste of your time? They are among the largest email providers in the world and AOL one of the largest ISPs in the world.
... these services often discard casino-related emails, the result being that you may or may not receive emails we send you. These deletions are random, unpredictably intermittent, and have been going on for years.
I have nothing against Gmail. ... I have no other choice but to conclude that some mails are being blocked before they even reach my account.
Sorry, but did you not read the post you are apparently replying to?
I've been telling players this since 1999 because it's been a problem for at least that long. From our point of view it's not good enough if you get 50 or 60 or 70% of our emails when we're discussing a PAB. You need to get ALL of them and since those services cannot or will not provide that level of service (for gambling-related messages) they are not up to the task, hence the long-standing need to use alternate services.
As to AOL, quality of service has little to do with size. I would never use AOL specifically because they are so big and meddle so extensively with the services they provide. Their customers may think that's great but I wouldn't touch them with a barge pole.
Casinomeister.com is not banned. I've run this site for thirteen years and have never spammed or have been blacklisted by any provider. It's the providers that are screwed up, not our domain.I missed the explanation. Murder me. Seeing as you seem to be banned by the largest email providers in the world. Would it not make sense to send from a different email address? /justsaying
Yeah, I've heard that recently from others regarding Gmail. At some point we'll have to look into this seriously with an eye to possibly re-evaluating our "good to go" rating of Gmail.
So Furbie was his "brother's" account then? I'm shocked.
Thanks Max for following up, and thanks Bryan for following up with us. Sorry you both had your time wasted.