RTG Casinos doesn't take gambling addiction serious and this will destroy my life!

[Jasminebed]

EU, if you are still reading, I'd like to make another suggestion in addition to the great ones already presented.

Go see your family doctor. Anytime you are contemplating "ending it all" as your own way out, it is time for intervention.

I read a long time ago that gambling has the highest suicide rate of any addiction.

Looks like there is drug therapy that has some success with treating "compulsive" gambling, some of the same drugs that have some success with OCD.

I've watched people at the landbased engage in very ritualistic behaviour, so I think there is a real potential from the nature of the game to accelerate predeposed conditions.

And even if patients are not clinically OCD, they exhibit similar behaviours.

If you are low enough to think suicide might be "the" answer, please please talk to your doctor.

Dealing with addiction and the problems that arise from it can easily lead to depression, and your doctor may be able to refer you to help you need.

You will feel better when you have more control over your life and behaviour.

 

[islandcode]

this situation is kinda tough especially the way the OP has been struggling with gambling addicton. If I'm not mistaken, for Alderney UK licensed sites, a player with gambling problem ask to be put in a self-exclusion list, specifying the period of exclusion (from 6 months to 5 years). And this exclusion has to be enforced throughout the effective period.

OP needs counselling in the real world, needs to get offline, too. I hope OP doesn't have the same problem with brick n mortar gambling.

my 2 cents.

 

[Casinomeister]

...
Btw. i think it's not a intension, that we can see the Announcements, like the new Mystery Casino?

Link Outdated / Removed

Or also the Three Tuesday Coupons from Inetbet

I can probably turn them off for this forum, but that's about it. I'll be doing more tweaking over the next couple of days.

 

[reda]

hi mile031 it seems i remember you. there was another mike here on the forum as well. its been a while since you actually posted under
mike031. we all lose and could give ourselves a good kick in the rear. and no one likes to lose. controlling an addiction is very hard, but with the steps you have now taken i think you are on the right track. good luck to you in the future.

 

[lnspin]

Maybe some of these casinos, who reopened his account after he told them he had a problem, should all send him a few bucks to moneybookers so he can get something to eat this month.

Just also a quick statement, there are a lot of online casinos, even on the accredited list that will reopen your account, even if you tell them you have a problem

 

[lnspin]

As an added note, EU if you need money to EAT send me a pm with your paypal and ill send you $$$.

No one will ever know about the pm you send to me, and i will never mention it again, and you do not have to repay it.

 

[eu_lowroller]

Thanks Jackpot Capital for this Email:


"Enjoy hassle-free deposits with Ukash at Jackpot Capital!
Hi Michael,
(Your username is: mike032)

We are pleased to announce the addition of Ukash, to our range of safe payment methods.

Ukash is sure to revolutionize and enhance your gaming experience, furthermore, provide you with a convenient and hassle-free way to pay.

With Ukash, you no longer have to own a credit card to make a deposit at Jackpot Capital, nor do you need to provide your personal financial information.

Turn your cash into Ukash now, with the simple purchase of a Ukash voucher, which is delivered as a ready-to-spend PIN code. You can then use your voucher to pay directly into your Jackpot Capital player account.

Details – For further details on Ukash go to www.ukash.com/what.

Where to buy – Ukash is already available from hundreds of thousands of locations or you can purchase it online. Find a dealer near you. www.ukash.com/find.

Countries – For a comprehensive list of countries where you can get Ukash www.ukash.com/countries

Michael, should you encounter any problems during deposit process please feel free to contact us via live chat, phone or e-mail 24/7!


Kind regards,
Oliver Smith, Casino Manager

Toll Free: 1 800 571 7009
Worldwide: 1 678 349 0095
info@jackpotcapitalsupport.com"

It's nice to see, that they've not forgotten me, no wonder, because i've lost very much money there, but why in the hell did they send me this email, althoug my accounts are all closed because of gambling problem?

Should such a casino really be accredited?

At least i can say, that i've nery plaed again in any casino, although i got daily more than on email from casinos, because it looks like, that some casinos, or affiliates, have sold my email address and i've made a mistake and gaved them my main emailaddress, which i also use for work and another important things

but i can't do anything against it, except to give it in my junkmail folder

 

[Repro]

I think it's very sick that they still send you those emails. Maybe the best thing to do is get a new emailadres...

 

[eu_lowroller]

I think it's very sick that they still send you those emails. Maybe the best thing to do is get a new emailadres...

that's not possible, because i use this address, for all my things, it's my provider mailaddy.

i sent hundreds of mails to difference job agents and so on, so that's my only contact email and i think that a freemail is never serious, so i must write with this address.

actually i've even gaved jackpotcapitals emailaddress, to my junkmail ordner, so it should be deleted automatically, but they've sent me this mail from another mailaddy, which is e.jackpotcapital, instead of jackpotcapital, that's why i got the feeling, that they've done it intensionally.

 

[3mptyseat]

mad old thread, but I wanted to comment on this quote...

Sorry to hear you are struggling with your addiction lowroller, but sorry, I don't think you can blame the casinos - after all, they are not counsellors and not responsible for your choices. Shopaholics are not banned from the shops; alcoholics are not banned from the pub!
...

The OP wasn't looking to blame the casinos. In fact, he starts off by taking responsibility for the issues... He asked, why are they accredited if they don't promote responsible gambling, which by ecogra standards, would include a perm. exclusion program for problem gamblers or anyone who requested perm. exclusion...

This is an illogical thought process IMHO and I wonder if u read the OP. Alcoholics are banned from the pub all the time... Blackout once too often, fall into a window, and watch the bouncer '86' u and when u return, call the police on u for trespassing...I have seen that a few times at my local bar... And no, maybe the shops don't ban shopaholics, but they ban shoplifters, which IMHO is the natural progression for someone with a retail addiction...

Look, I am all for ur self responsibility motif here StaceyLee, but exclusion of this variety is definitely one of the benefits of the cyber world, there is such an easy facilitation of issues like this if the casino gave a flying ****. But they don't, and so while we blame the OP for not seeking a meeting or help and support for his disease, we can also hold the casinos culpable for their acting like the spoiled birthday boy who wants to frame his cake while maintaining the ability to consume said treat, as well; They want accreditation and the benefits of it, but they dont want to be held to the policy standards that a fair and just house should be held to...

tisk tisk

btw, I have a perm exclusion at one the casinos he mentioned and they sent me an email today, I wrote back to complain, they apologized, and we shall see when the next one comes..

 

[vinylweatherman]

It's a 10 second job to delete an email address from their database, and this should ALWAYS happen when a player asks to be excluded because of a gambling problem.

This is NOT an affiliate, this HAS come from the casino, because the player's USER NAME has been quoted, and ONLY the casino would know this. Affiliate spam can ONLY contain information which is "in the public domain", which at worst would be the name of the player, but NEVER something that only the CASINO can possibly know, such as an account number.

It's clear that despite requests to do so, NO-ONE has bothered to remove this player's details from the marketing list.

If anything, thoroughly abusing a bonus is a BETTER way of ensuring you never get another offer from a casino than asking for an exclusion because of problem gambling.

 

[eu_lowroller]

Thanks VWM, that's so true

I only expect this from rogue casinos, but not from casinos, which are on the accreddited list here and JPC is actually a honest casino, so why is it so hard, to let me go on my own way without them? *lol*

 

[eu_lowroller]

And now Casino Titan does the same crap with me!

Got an email from them with an incredible free bonus!

 

[chuchu59]

should i thank titan for excluding me from bonuses? however, these dickheads still bombard me with promo emails although i have already unsubscribed.

 

[blerko1]

Stop Everything....!

Ok, i know that it's certainly all my fault and i'm old enough to know what know what i do, but i wanted to close so much accounts on different RTG casinos and i told them, that i have a gambling problem and i'm addicted, but got always the standard reply, that i can send them an email, if i wanted to play again in their casino.

Bodog does this and especially the Jackpot Capital group, which i've told some months ago (it was even last year) really very bad words in my last email, before i've closed my account.

But today i sent them an email, that they should reopen my account and after only 2 hours i got an email "per your request we've reactiveted your account" although i've told them, that i'll never play there and they should never reopen it, no matter if i askt hem again or not!

So how can these casinos be on the accredited list, when they didn't take my gambling problem serious!?

It's really very sad, because i've lost now nearly about 50 deposits in a row and made always again a deposit after losing, because i must get the money back, because i have to less money for this month to eat, because of my god damned gambling problem

I've play my last euro in this casino only to hope, to get at least some money back, but now i have nearly nothing and the month had only just begun!

thanks for taking my big problem so serious!

since i've no more money for this month, i even don't know how i can drive to my work, because i must buy petrol for my car, otherwise i couldn't go to my work and tehn i'll got lost my job!

i never eanted to speak with another people about my problem and surely not with foreign peoples in a forum, but i think that's now the only way and maybe anyone can understand my frustration at least a little bit?

actually i have now the feeling, that my live have no more much sin and the best thing were, if i can only die, because i have no solution for this god damned addiction!

I am sorry to hear that really and i think in this situation there 80 % of gamblers around the globe but they hide cause they think its " ENTERTAINMENT " and it will exist this for many years more....
I was one year before like you......( BAD FEELINGS AND BAD LIFE )
I was near to destroy my work, my relation with my family, and relation with my girlfriend...( you are not alone )
My suggestion is:
Dont wait from casino to help you by closing accounts etc.. cause they are on the market and they need to work and to atract more is possible ( i am very sorry for the new victims, cause the OLD one do understand this process )
Stop all the ways of depositing....Close ONLINE bank accounts ( moneybookers etc )
Install software that cant allow any kind of gambling while you surf.....
think positive....
Borrow some money just to put your economic situation under control again and dont visit gambling sources for a long time.....
Maybe you are OLD enough for all this advices but i feel it and i write it this cause i remind everyday my sitution and i blame everyday my self why i do that...( now i am -10.000 $ and i must pay for long year....
This is ONLINE entertainment ...

GOOD LUCK

 

[Nifty29]

I think if eu_lowroller REALLY wants to stop gambling they need to take EVERY possible step themselves and NOT be concerned about whether one or two casino emails get through accidentally. What I mean is that it sometimes takes three months to erase a customer from every marketing database. Some casinos outsource their marketing campaigns are created well ahead of time so there is sometimes no way for the casino to stop ALL emails until all the current promos are finished.

While its a little annoying to still get the occasional email, it isn't predatory behaviour. Receiving an email every day might be...but not the odd one or two.

If getting these emails is REALLY making difficult/impossible to quit gambling, then take action YOURSELF and change your email address. You can send a final email to your contact list and then delete it. Yes, it's a pain the ass but it is NOTHING compared to going back on the punt and losing everything surely?

Accredited casinos are required to act on all exclusion requests and from what I've seen they do. It doesn't mean that a few emails might not slip through the cracks. As long as the casino responds and corrects the error then I don't see why members should be ripping on them for doing what all of us are prone to - making a mistake.

If anyone had evidence of DELIBERATE enticement of an excluded person by an accredited casino then its a completely different matter. I'm yet to see any.

 

[eu_lowroller]

just for info, since my first posting (7,5 months ago!) i've never played again, so it's all cool
maybe you must make sometimes very big mistakes, to wake up, but now i better safe my money and go out with friends and have some party, at least once a month or so, that's always much better, then losing all my money on these casinos

 

[fiksfare]

there is no way to stop gambling there is no doctor or any cure to save form it. he is like a drug. the only way to stop playing as i do my self i smoke weed every day. i stop playing with money.
i find a great website to play free slots online and my prefered game <snip>

 

[mattsgame]

there is no way to stop gambling there is no doctor or any cure to save form it. he is like a drug. the only way to stop playing as i do my self i smoke weed every day. i stop playing with money.
i find a great website to play free slots online and my prefered game [snip]

Wow your a busy bee today..