spiker1977
Experienced Member
- Joined
- Dec 1, 2017
- Location
- Finland
Hi
So i made a account on Royal Panda few days ago.
Made few deposits and won some money. Send the same documents that i send to Guts and Wishmaker this week (that got approved)
Few days later i got that my address verification its rejected.
Reason: that it was too old.
Ok, i send a new one, Government letter, Clear pic.
This time i get this answer:
Unfortunately, we're unable to accept the document as it's a black & white copy.
So i did go to live chat and ask what do they mean?
The answer is that the verification paper need to be in color, it does not mean that pic .. the paper need to be colored!
The few letter/bills that i get in paper form is black and white. we are living in 21st century in Finland and we don't use paper bills anymore.
I have no clue where im getting a colored official paper from.
Here are the T&C in English
What documents do I need to verify my address?
A scan, clear photo, PDF or screenshot of any official document addressed to you that is no more than six months old. This can include:
Here is one of the 4 documents(government/bank) i send to them (all rejected) I remove the info about me
chat with Royal panda.
Seem to get harder and harder to get your winnings from a casino, royal panda is a sister site to leovegas, where i been a customer from the start, but its all about money and trying to stall the payment.
Dont worrie about me splasing the money away, i put a 1 euro loss limit per day
where is @Melvin - Panda , last seen may 28... if i work on that company i will vanish too
So i made a account on Royal Panda few days ago.
Made few deposits and won some money. Send the same documents that i send to Guts and Wishmaker this week (that got approved)
Few days later i got that my address verification its rejected.
Reason: that it was too old.
Ok, i send a new one, Government letter, Clear pic.
This time i get this answer:
Unfortunately, we're unable to accept the document as it's a black & white copy.
So i did go to live chat and ask what do they mean?
The answer is that the verification paper need to be in color, it does not mean that pic .. the paper need to be colored!
The few letter/bills that i get in paper form is black and white. we are living in 21st century in Finland and we don't use paper bills anymore.
I have no clue where im getting a colored official paper from.
Here are the T&C in English
What documents do I need to verify my address?
A scan, clear photo, PDF or screenshot of any official document addressed to you that is no more than six months old. This can include:
- Utility bill (electricity, water, gas)
- Bank statement
- Credit card statement
- Tax/welfare letter
Here is one of the 4 documents(government/bank) i send to them (all rejected) I remove the info about me
chat with Royal panda.
(01:46:04) | Michael: Document which is being sent cannot be black and white or older than 6 months, it needs to have date of issue on it. |
(01:46:29) | J: so the document need to have collor on it ? .. |
(01:47:02) | J: color* |
(01:47:25) | Michael: That is correct, J. Is there anything else would you like to know? |
Seem to get harder and harder to get your winnings from a casino, royal panda is a sister site to leovegas, where i been a customer from the start, but its all about money and trying to stall the payment.
Dont worrie about me splasing the money away, i put a 1 euro loss limit per day
where is @Melvin - Panda , last seen may 28... if i work on that company i will vanish too
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