Rome Casino Fraud Gets Me

[cagedtiger]

Details

Details:

Username: vegan4life
Cashout 400$
Payment method requested: Eco Card

The thread may be old, but my complaint is new and I also posted in the "to Rome" section, btw. I cashed out about 6 weeks ago.

I inquired with chat reps, who told me 18 days. After 18 days, I was referred to finance@romecasino who only responded to ask me for my passport and other
personal documents, which i scanned and sent over. All emails since then to finance have gone unanswered, I can no longer log into my account either, so I had to create a new account to communicate with chat reps. All this, but still never got paid.

As far as being a new member goes, I'm not sure what you're getting at by saying that? I like to play at online casinos and I'm glad I found this forum o help me choose better sites to play at.

 

[Repro]

Details:

Username: xxx
Cashout 400$
Payment method requested: Eco Card

The thread may be old, but my complaint is new and I also posted in the "to Rome" section, btw. I cashed out about 6 weeks ago.

I inquired with chat reps, who told me 18 days. After 18 days, I was referred to finance@romecasino who only responded to ask me for my passport and other
personal documents, which i scanned and sent over. All emails since then to finance have gone unanswered, I can no longer log into my account either, so I had to create a new account to communicate with chat reps. All this, but still never got paid.

As far as being a new member goes, I'm not sure what you're getting at by saying that? I like to play at online casinos and I'm glad I found this forum o help me choose better sites to play at.

Don't put your casino username in here, because it may be used by fraudsters.

Have your docs been accepted yet ?
Did they request more details ?
What further communication did you have with them ?
Did you play with a bonus ? (Did you make the WR?)
Do you have a contact name at the casino ?

 

[ksech]

Details:

Username: vegan4life
Cashout 400$
Payment method requested: Eco Card

The thread may be old, but my complaint is new and I also posted in the "to Rome" section, btw. I cashed out about 6 weeks ago.

I inquired with chat reps, who told me 18 days. After 18 days, I was referred to finance@romecasino who only responded to ask me for my passport and other
personal documents, which i scanned and sent over. All emails since then to finance have gone unanswered, I can no longer log into my account either, so I had to create a new account to communicate with chat reps. All this, but still never got paid.

As far as being a new member goes, I'm not sure what you're getting at by saying that? I like to play at online casinos and I'm glad I found this forum o help me choose better sites to play at.

Repo meant new to this forum..
Some others will not be so polite since you seem to like bringing old threads back to life. Start a new thread.

 

[cagedtiger]

Thanks for the tips

Repro, thanks for letting me know not to post a user name here. And I didn't know ppl would be bothered by comments being made on older threads. Sorry!

I did also start a new thread, but didn't receive any response from Rome or anyone. I don't have any contacts at Rome, they've only responded to me once asking or the documents, which i sent 2x, but still never heard back