thecoach1
Dormant account
- Joined
- Nov 20, 2006
- Location
- Austin, TX
I have been playing regularly at POC for about 3 years now after trying out many different casinos. I know they have been rogued in the past and I just thought a positive post might make a change.
Here are the reasons I have stayed with POC:
The majority of people I have dealt with are knowledgeable, personable, helpful and cheerful. The only times I have had problems have been in the early hours of the morning when I have encountered a newbie and the manager is not available.
They have a great VIP program. I get 20-30% insurance at the end of the month, plus a $500 chip if I have no pending withdrawals.
If I hit a losing streak, I'll often be offered a free chip. If they make a mistake, I usually get a free chip. If they make a mistake, they correct it.
They have a variety of bonuses and when I found one that I liked, they set me up with a personalized bonus... available to me always.
They have a variety of slots that often pay very well. There have been numerous occasions I have won over $1000 on one pull.
My favorite games are BJ and Pai Gow and the pay out/win ratio appears very fair.
Now for the downside:
Payouts can take 3-4 weeks
I really don't like the policy of denying me the $500 chip on the first of the month, just 'cos I have a withdraw pending... especially when they may be a month behind on payouts.
For me these 2 minor irritations are a small price to pay for excellent service and fair game.
Here are the reasons I have stayed with POC:
The majority of people I have dealt with are knowledgeable, personable, helpful and cheerful. The only times I have had problems have been in the early hours of the morning when I have encountered a newbie and the manager is not available.
They have a great VIP program. I get 20-30% insurance at the end of the month, plus a $500 chip if I have no pending withdrawals.
If I hit a losing streak, I'll often be offered a free chip. If they make a mistake, I usually get a free chip. If they make a mistake, they correct it.
They have a variety of bonuses and when I found one that I liked, they set me up with a personalized bonus... available to me always.
They have a variety of slots that often pay very well. There have been numerous occasions I have won over $1000 on one pull.
My favorite games are BJ and Pai Gow and the pay out/win ratio appears very fair.
Now for the downside:
Payouts can take 3-4 weeks
I really don't like the policy of denying me the $500 chip on the first of the month, just 'cos I have a withdraw pending... especially when they may be a month behind on payouts.
For me these 2 minor irritations are a small price to pay for excellent service and fair game.
[Max says: see my post down the thread a bit]
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