[ROGUE] Golden Casino isn't paying US customers again!

tesla

Dormant account
PABnoaccred
PABnoaccred2
Joined
Jul 1, 2005
Location
the world
I remember back in the beginning of the year Golden Casino wasn't paying US customers because they had problems with their processors. Well it looks like they are having the same problems again. I have been waiting for a withdrawal since the early part of November and support has said many times my check was delayed but don't worry it will be processed within a few days. Well it hasn't and its not acceptable. If they can't process by check, they should be able to use other methods like moneygram or usemywallet. I hope I don't have to wait a few months like some people did before. If so, they should be rogued.
 

jetset

RIP Brian
CAG
Joined
Feb 22, 2001
Location
Earth
The owners are probably prioritising the payment of their $2 million fine to the Quebec authorities LOL.
 

tesla

Dormant account
PABnoaccred
PABnoaccred2
Joined
Jul 1, 2005
Location
the world
Funny thing is non-US players are getting paid fine. But Golden Casino was supposed to cater to US players, since we can't play Golden Palace anymore.


Also I noticed on the Golden Casino homepage a link to the Curaco Internet Gaming Association, but why don't I see their name on the members list?
 

_Kindred_

Dormant account
Joined
Mar 15, 2007
Location
USA
Count me in the list of those waiting. It's been a month and I keep getting the runaround. One excuse is some mix up in the security department, now it's a delay with checks, also heard accounting department had a delay.

:mad:
 

gamer32

Dormant account
Joined
May 17, 2006
Location
north carolina
Bouncing Checks

I gave Golden Casino a second chance in Oct. I won 300.00. I got the check in two weeks so I thought they fixed their earlier problems. Well, guess what, I just got a charge back from my bank. The check they sent bounced. So, now my checking account is a nightmare(fees ect.) and I seriuosly doubt there's going to be anything I can do about it. I feel really stupid for trying them again. For everyone waiting for their money, I'll keep my fingers crossed for you.:(:(
Cris
 

milemaster

Dormant account
Joined
Aug 24, 2005
Location
Yarnbombing, Phlugerstan
I gave Golden Casino a second chance in Oct. I won 300.00. I got the check in two weeks so I thought they fixed their earlier problems. Well, guess what, I just got a charge back from my bank. The check they sent bounced. So, now my checking account is a nightmare(fees ect.) and I seriuosly doubt there's going to be anything I can do about it. I feel really stupid for trying them again. For everyone waiting for their money, I'll keep my fingers crossed for you.:(:(
Cris
What you just said is pretty frightening. How long after you deposited the check in your account did it bounce? I deposited two checks on the 15th of November that still remain as cleared in my account. Should I be concerned about these as well?
 

GGW Laurie

Paleo Meister (means really, really old)
Joined
Jun 16, 2006
Location
In the Beautiful South !!
I gave Golden Casino a second chance in Oct. I won 300.00. I got the check in two weeks so I thought they fixed their earlier problems. Well, guess what, I just got a charge back from my bank. The check they sent bounced. So, now my checking account is a nightmare(fees ect.) and I seriuosly doubt there's going to be anything I can do about it. I feel really stupid for trying them again. For everyone waiting for their money, I'll keep my fingers crossed for you.:(:(
Cris
What you just said is pretty frightening. How long after you deposited the check in your account did it bounce? I deposited two checks on the 15th of November that still remain as cleared in my account. Should I be concerned about these as well?
...........i would be very concerned about the checks, my friend who lives in the same town as i used to swear by them until she got stuck with a bum check and mounting bank fees and it turned into a nightmare for her and her hubby, i wish you all luck getting your money and ill keep my fingers crossed also..........laurie
 

gamer32

Dormant account
Joined
May 17, 2006
Location
north carolina
Bounced Check

What you just said is pretty frightening. How long after you deposited the check in your account did it bounce? I deposited two checks on the 15th of November that still remain as cleared in my account. Should I be concerned about these as well?
Hi, It took a month for it to come back to me. I deposited it on 11/7 and the letter from my bank is dated 12/5. So to answer your question, yes I would be worried. I called my bank and they are mailing me a copy of the check. I called GS friday and they won't do anything until I prove the check is bad. I asked them what they would do then and they said they would issue a new check. I still have no way of knowing if that will be any good either. On top of all of this, my bank cancelled my debit card because of this bogus check.
 

milemaster

Dormant account
Joined
Aug 24, 2005
Location
Yarnbombing, Phlugerstan
Hi, It took a month for it to come back to me. I deposited it on 11/7 and the letter from my bank is dated 12/5. So to answer your question, yes I would be worried. I called my bank and they are mailing me a copy of the check. I called GS friday and they won't do anything until I prove the check is bad. I asked them what they would do then and they said they would issue a new check. I still have no way of knowing if that will be any good either. On top of all of this, my bank cancelled my debit card because of this bogus check.
Well that is horrible. My initial withdrawl was 5k which was split over 2 checks and I am still waiting for an additional 4k to be mailed which has been put on hold until they get their "authorization" from their bank.

I just transferred some of my savings into my checking to prevent an overdraft in the event that the 5k bounces. I'll certainly post on here if/when that happens.

Were your checks issued from the canadian bank?
 

gamer32

Dormant account
Joined
May 17, 2006
Location
north carolina
Well that is horrible. My initial withdrawl was 5k which was split over 2 checks and I am still waiting for an additional 4k to be mailed which has been put on hold until they get their "authorization" from their bank.

I just transferred some of my savings into my checking to prevent an overdraft in the event that the 5k bounces. I'll certainly post on here if/when that happens.

Were your checks issued from the canadian bank?
Yes, it was a canadian bank. I hope yours don't bounce.
Good luck, Cris
 

tesla

Dormant account
PABnoaccred
PABnoaccred2
Joined
Jul 1, 2005
Location
the world
Ive never heard of a solid debit card. What is it?
Thx Cris

It's a prepaid debit card. It looks similar to nucharge, which doesn't have the best reputation, but I might not have another option.
 

gamer32

Dormant account
Joined
May 17, 2006
Location
north carolina
it keeps getting better

It's a prepaid debit card. It looks similar to nucharge, which doesn't have the best reputation, but I might not have another option.
Well, today my bank told me they froze my checking account and are investingating me for fraud. I have direct deposit so my paycheck went in but I can't access it. I went in person and they told me that they are waiting for any checks I may have written to clear and then they will send me the balance and close my accounts. So, the bottom line is they told me to buzz off. I've never had this happen before.

On top of this I got a copy of the bad check and sent it to GS. Of course they didn't reply so I just called and all they could say is that they're working on it. Whatever that means. I know it isn't a lot of money, but all the grief and embarassment makes me feel like crying.

Thanks for listening, Cris
 

milemaster

Dormant account
Joined
Aug 24, 2005
Location
Yarnbombing, Phlugerstan
Well, today my bank told me they froze my checking account and are investingating me for fraud. I have direct deposit so my paycheck went in but I can't access it. I went in person and they told me that they are waiting for any checks I may have written to clear and then they will send me the balance and close my accounts. So, the bottom line is they told me to buzz off. I've never had this happen before.

On top of this I got a copy of the bad check and sent it to GS. Of course they didn't reply so I just called and all they could say is that they're working on it. Whatever that means. I know it isn't a lot of money, but all the grief and embarassment makes me feel like crying.

Thanks for listening, Cris
That is a near nightmare scenario! Did you have some checks you wrote bounce and that's why there is a fraud investigation? Are you with a large national bank?

I am really crossing my fingers now...
 

Mousey

Ueber Meister Mouse
Joined
Sep 12, 2004
Location
Up$hitCreek
Well, today my bank told me they froze my checking account and are investingating me for fraud. I have direct deposit so my paycheck went in but I can't access it. I went in person and they told me that they are waiting for any checks I may have written to clear and then they will send me the balance and close my accounts. So, the bottom line is they told me to buzz off. I've never had this happen before.

On top of this I got a copy of the bad check and sent it to GS. Of course they didn't reply so I just called and all they could say is that they're working on it. Whatever that means. I know it isn't a lot of money, but all the grief and embarassment makes me feel like crying.

Thanks for listening, Cris
What a freakin' mess! The bank maybe thinks the bad check is related to the current nigerian type fake check scams going around. They may not even realize it's from a casino.

I do hope you get this straightened out gamer32... but even then... I think I'd change banks anyway!

Good luck.
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
... but even then... I think I'd change banks anyway!
In my experience Canadian banks are pretty notorious for their "Got money? Welcome! Got problems? Piss off!" way of doing business. Doubtless a side effect of having only national banking companies and very few of them at that.
 

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