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[ROGUE] Golden Casino isn't paying US customers again!

Discussion in 'Casino Complaints - Non-Bonus Issues' started by tesla, Nov 28, 2007.

    Nov 28, 2007
  1. tesla

    tesla Dormant account PABnoaccred2 PABnoaccred

    Occupation:
    CFO
    Location:
    the world
    I remember back in the beginning of the year Golden Casino wasn't paying US customers because they had problems with their processors. Well it looks like they are having the same problems again. I have been waiting for a withdrawal since the early part of November and support has said many times my check was delayed but don't worry it will be processed within a few days. Well it hasn't and its not acceptable. If they can't process by check, they should be able to use other methods like moneygram or usemywallet. I hope I don't have to wait a few months like some people did before. If so, they should be rogued.
     
  2. Nov 30, 2007
  3. milemaster

    milemaster Senior Member

    Occupation:
    Ego Enhancement Consultant
    Location:
    Yarnbombing, Phlugerstan
    Agreed. I'm also waiting and losing faith in Golden Casino every day that goes by. This is unacceptable...
     
  4. Nov 30, 2007
  5. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    The owners are probably prioritising the payment of their $2 million fine to the Quebec authorities LOL.
     
  6. Dec 1, 2007
  7. tesla

    tesla Dormant account PABnoaccred2 PABnoaccred

    Occupation:
    CFO
    Location:
    the world
    Funny thing is non-US players are getting paid fine. But Golden Casino was supposed to cater to US players, since we can't play Golden Palace anymore.


    Also I noticed on the Golden Casino homepage a link to the Curaco Internet Gaming Association, but why don't I see their name on the members list?
     
  8. Dec 1, 2007
  9. milemaster

    milemaster Senior Member

    Occupation:
    Ego Enhancement Consultant
    Location:
    Yarnbombing, Phlugerstan
    [​IMG]

    This is all sorts of awesome.
     
    Last edited: Dec 1, 2007
  10. Dec 5, 2007
  11. _Kindred_

    _Kindred_ Dormant account

    Occupation:
    Self Employed
    Location:
    USA
    Count me in the list of those waiting. It's been a month and I keep getting the runaround. One excuse is some mix up in the security department, now it's a delay with checks, also heard accounting department had a delay.

    :mad:
     
  12. Dec 8, 2007
  13. gamer32

    gamer32 Dormant account

    Occupation:
    sales
    Location:
    north carolina
    Bouncing Checks

    I gave Golden Casino a second chance in Oct. I won 300.00. I got the check in two weeks so I thought they fixed their earlier problems. Well, guess what, I just got a charge back from my bank. The check they sent bounced. So, now my checking account is a nightmare(fees ect.) and I seriuosly doubt there's going to be anything I can do about it. I feel really stupid for trying them again. For everyone waiting for their money, I'll keep my fingers crossed for you.:(:(
    Cris
     
  14. Dec 9, 2007
  15. milemaster

    milemaster Senior Member

    Occupation:
    Ego Enhancement Consultant
    Location:
    Yarnbombing, Phlugerstan
    What you just said is pretty frightening. How long after you deposited the check in your account did it bounce? I deposited two checks on the 15th of November that still remain as cleared in my account. Should I be concerned about these as well?
     
  16. Dec 9, 2007
  17. GGW Laurie

    GGW Laurie Dormant account webmeister

    Occupation:
    Self Employed
    Location:
    In the Beautiful South !!
    ...........i would be very concerned about the checks, my friend who lives in the same town as i used to swear by them until she got stuck with a bum check and mounting bank fees and it turned into a nightmare for her and her hubby, i wish you all luck getting your money and ill keep my fingers crossed also..........laurie
     
  18. Dec 9, 2007
  19. gamer32

    gamer32 Dormant account

    Occupation:
    sales
    Location:
    north carolina
    Bounced Check

    Hi, It took a month for it to come back to me. I deposited it on 11/7 and the letter from my bank is dated 12/5. So to answer your question, yes I would be worried. I called my bank and they are mailing me a copy of the check. I called GS friday and they won't do anything until I prove the check is bad. I asked them what they would do then and they said they would issue a new check. I still have no way of knowing if that will be any good either. On top of all of this, my bank cancelled my debit card because of this bogus check.
     
    1 person likes this.
  20. Dec 9, 2007
  21. tesla

    tesla Dormant account PABnoaccred2 PABnoaccred

    Occupation:
    CFO
    Location:
    the world
    has anyone tried using the solid debit card to withdraw?
     
  22. Dec 9, 2007
  23. gamer32

    gamer32 Dormant account

    Occupation:
    sales
    Location:
    north carolina

    Ive never heard of a solid debit card. What is it?
    Thx Cris
     
  24. Dec 10, 2007
  25. milemaster

    milemaster Senior Member

    Occupation:
    Ego Enhancement Consultant
    Location:
    Yarnbombing, Phlugerstan
    Well that is horrible. My initial withdrawl was 5k which was split over 2 checks and I am still waiting for an additional 4k to be mailed which has been put on hold until they get their "authorization" from their bank.

    I just transferred some of my savings into my checking to prevent an overdraft in the event that the 5k bounces. I'll certainly post on here if/when that happens.

    Were your checks issued from the canadian bank?
     
  26. Dec 10, 2007
  27. gamer32

    gamer32 Dormant account

    Occupation:
    sales
    Location:
    north carolina
    Yes, it was a canadian bank. I hope yours don't bounce.
    Good luck, Cris
     
  28. Dec 10, 2007
  29. tesla

    tesla Dormant account PABnoaccred2 PABnoaccred

    Occupation:
    CFO
    Location:
    the world

    It's a prepaid debit card. It looks similar to nucharge, which doesn't have the best reputation, but I might not have another option.
     
  30. Dec 11, 2007
  31. gamer32

    gamer32 Dormant account

    Occupation:
    sales
    Location:
    north carolina
    it keeps getting better

    Well, today my bank told me they froze my checking account and are investingating me for fraud. I have direct deposit so my paycheck went in but I can't access it. I went in person and they told me that they are waiting for any checks I may have written to clear and then they will send me the balance and close my accounts. So, the bottom line is they told me to buzz off. I've never had this happen before.

    On top of this I got a copy of the bad check and sent it to GS. Of course they didn't reply so I just called and all they could say is that they're working on it. Whatever that means. I know it isn't a lot of money, but all the grief and embarassment makes me feel like crying.

    Thanks for listening, Cris
     
  32. Dec 11, 2007
  33. milemaster

    milemaster Senior Member

    Occupation:
    Ego Enhancement Consultant
    Location:
    Yarnbombing, Phlugerstan
    That is a near nightmare scenario! Did you have some checks you wrote bounce and that's why there is a fraud investigation? Are you with a large national bank?

    I am really crossing my fingers now...
     
  34. Dec 11, 2007
  35. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    FWIW, I've alerted Golden Casino to the problems expressed in this thread. Needless to say I'll follow up here with whatever I hear back from them.
     
    3 people like this.
  36. Dec 11, 2007
  37. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    What a freakin' mess! The bank maybe thinks the bad check is related to the current nigerian type fake check scams going around. They may not even realize it's from a casino.

    I do hope you get this straightened out gamer32... but even then... I think I'd change banks anyway!

    Good luck.
     
  38. Dec 11, 2007
  39. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    In my experience Canadian banks are pretty notorious for their "Got money? Welcome! Got problems? Piss off!" way of doing business. Doubtless a side effect of having only national banking companies and very few of them at that.
     

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