RIVAL you are REALLY starting to P ME OFF!!!

[KasinoKing]

OK, so I'm getting the data off the new slots for my site and guess what - I found another error in the game rules, this time for Golden Man.
A small error? No, a FRICKING ENORMOUS ONE!!! :sob:

Here we go:-

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From above:-
"The end result of this is that all big wins will be easier to achieve, and you will win at least your original bet back for each spin. The payback of the free spins is thus at least 15X your bet but the possible payouts are limitless!"

Right, that's pretty clear then;
You get 15 free-spins which are NO LOSE and your minimum return is 15 x triggering bet.

... Except they're bloody well NOT no lose!
No fixed expanding wild on reel 1, no win on every spin, $4.40 from 15 spins @ $2/spin:-

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Why on earth is it so difficult for the rules to match the slot? Who knows
Have they done this before? Yes - (more than once).
Did I point it out to them? Yes, of course.

Do Rival even know how to spell I N C O M P E T E N C E ? I think not.



(I'm going to do a David Banner in a minute...!)

 

[KasinoKing]

Next slot (Jenny Nevada and the Diamond Temple), next cock-up!

Not quite so serious this one, but annoying non the less:-

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[RobWin]

SO a B !! I want my deposits back then from all my play on there on that game...you hearing me Absolute Slots !!

Thanks for getting my bloodpressure up there KK, I needed a good kick in the butt this morning...

 

[Rusty]

Well at least the payouts really are random

 

[RobWin]

Well at least the payouts really are random

Yea right...

I just pointed Absolute Slots Rep here in this direction to check out this thread...we'll see

 

[Rusty]

Yea right...

I just pointed Absolute Slots Rep here in this direction to check out this thread...we'll see

I think you missed that One Rob.
Maybe I should have said paytables.

It is actually quite a serious issue though.

 

[chuchu59]

I havent really checked but I guess they borrowed part of the script from Travel Bug for Goldenman. As for Jenny Nevada, I was sure that you shouldnt get 3x for the 50 spins as it didnt make sense when you get a 4x multiplier for less scatters and spins.

Why are they doing this so hurriedly? Making a fast buck? With so many errors they should probably hire one of us at this forum to test the games and proofread the texts.

 

[RobWin]

I think you missed that One Rob.
Maybe I should have said paytables.

It is actually quite a serious issue though.

Yea, you right Rusty, I read it too fast I guess...

 

[AudiManinBoro]

is Golden man only available at this one casino? im sure i havent seen it at slotocash

 

[zebedy]

maybe they should read this
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[LOOKAWAY]

is Golden man only available at this one casino? im sure i havent seen it at slotocash

Yep its only available at absolute casino aswell as jenny nevada, i dont think other rivals will get these games.

As slotocash have wheel of cash which other rivals have not adopted.
And sloto have had it for quite some time.

Now what group would sloto be from, or are they on there own?

They could be as they dont get hit with these miserable withdrawal problems.

And that may well be why wheel off cash has stayed there own slot, aswell as absolute casinos jenny nevada and golden man, in the future.

 

[anniemac]

I'm with Rob. I want my money back or go back and pay what I should have won during the free spins on Goldman.

Do these casinos not have proofreaders? Obviously not.

 

[RobWin]

I'm with Rob. I want my money back or go back and pay what I should have won during the free spins on Goldman.

Do these casinos not have proofreaders? Obviously not.

The main problem I believe is with the software programming code written into that game Annie as I went back and checked all of my free spins play on that game and there were probably more than a hundred free spins where I did not win anything on a large number of the individual free spins within the free spin round and this was when I was betting $2-$3 per spin,

So actually on second thought after I reconciled my play history and captured screen shots and analyzed I've came to the conclusion that I want more than my original deposits back...I want added to my account there what I should have at least won while playing that game...this would most likely add up to at least a few hundred dollars...

 

[RobWin]

I did alert the Absolute Slots Rep "Kat" here to this thread and she did private message me back to basically let me know that she thought we had valid points there and she would have her guys look into it...so we will see I guess how they want to handle this.

 

[tim5ny]

Next slot (Jenny Nevada and the Diamond Temple), next cock-up!

He said Cock-Up!

 

[anniemac]

I'm with you Rob. Think I will have a looksee at my playlogs too. Of course, do you actually think anything will come of it. However, this is a pretty serious problem I think. Might not be taken care of with an "Oops, we are so sorry."

 

[RobWin]

I'm with you Rob. Think I will have a looksee at my playlogs too. Of course, do you actually think anything will come of it. However, this is a pretty serious problem I think. Might not be taken care of with an "Oops, we are so sorry."

I would certainly hope that something would come of it or I might have to do my first PAB with Max here...

 

[chuchu59]

I am also in. Care to make a group PAB?

 

[anniemac]

I'm with you. I was betting anywhere from $.20 to $2.00+. I hit the free spins alot on Goldman and Jenny Neveda alot during one session. No telling how much I would have won, all things being the same, if it actually was a no lose feature like it said.

Not a happy camper. Besides that, when I go back to look at my play, after a while it kicks me off. Crap!!!

 

[silcnlayc]

this would most likely add up to at least a few hundred dollars

I was betting anywhere from $.20 to $2.00+.

I agree, I hit the 20 free spins quite a few times on the Jenny one and the free spins on the Golden Man and also won all of $2-4 dollars max at $1- $2 a spin (see earlier posting of my wins before this was found out!) and this is the reason I closed many of the Rival accounts...Now I am getting a tad upset too thinking I was actually ripped of hundreds of dollars!

The Vacation one is being presented out to all the Rivals now too..hopefully this one is checked before being released en masse!

I think we definitely need to do a group PAB, and have our accounts credited!

Wow, I am truly astonished about these revelations....

 

[anniemac]

Guess what it says now on Goldman? Nowhere does it mention expanding wilds during free spins. Wonder when it changed?

Don't know why pic is so small but hope you can read it. Or look for yourself.

 

[Rusty]

I don't get that cruise game either.
You finally hit a bonus round, get no win for the scatters, spin the wheel and go to another country,get no win for it, then spin away until you hit the three scatters again, get no win for it and get back to where you started.
What sort of a bonus round is that?
On all the other Islots when you trigger the bonus for the next level you win something.
Crazy

Also the playcheck needs to allow 50 results per page and stop kicking us out for account inactivity!
How annoying is that in the middle of checking your results?

I don't think Rival are going to employ anyone from this forum or otherwise to playtest and proof read their slots, apparently they prefer to do free Beta tests on us guinea-pigs and read threads like these.

Let's see how they handle it.

 

[KasinoKing]

I don't get that cruise game either.
You finally hit a bonus round, get no win for the scatters, spin the wheel and go to another country,get no win for it, then spin away until you hit the three scatters again, get no win for it and get back to where you started.
What sort of a bonus round is that?
On all the other Islots when you trigger the bonus for the next level you win something.
Crazy

You're right - that does really suck!

Guess what it says now on Goldman? Nowhere does it mention expanding wilds during free spins. Wonder when it changed?

Don't know why pic is so small but hope you can read it. Or look for yourself.

Thanks! Yes, they have removed all reference to the "no lose free-spins"

Now all we need to do is to get them to add the other missing bits of information:-
(These are my suggestions based on my trail play)

"During free-spins an expanding wild rocket is added to reels 2 & 3. This makes for the potential of very big wins during the free-spin bonus!"

Some description of what the picking bonus round does would be helpful too:
"Shoot out 4 of the 16 planes to reveal random bonus awards. Hit the special plane for the chance to greatly boost your winnings! Minimum win in this bonus is ## x triggering bet, maximum is ### x bet."

For anyone who hasn't hit the 'special' plane yet, this is what I got for a 100% boost, off a $2 spin:-
(Bottom middle, obviously! ($140))

 

[anniemac]

I have only got 4 picks one time on this bonus. Every other time is was only 3 and certainly not ever $140. But good for you.

Now that I think about it, when I first played at Absolute on 9/7, I read the description of the slot andthe no lose expanding wild was there because I though that was cool. I'm not sure I ever hit the free spins on the freebie so I didn't notice. I know that during the other times I played, it never happened. So, when was the slot description changed?

 

[RobWin]

Well, I'm starting to get pi**ed off now as you can clearly see from the two screenshots below and you can right click on them and see when they were originally created and they have went in and entirely removed that paragraph now that I show the location of in the second screenshot (Red Box with Yellow highlight) and the Rep for Absolute Slots private messaged me back saying that the slot played fine and she could not find the paragraph that KasinoKing exposed...she wanted me to tell her where it was after she knew damn well they had already changed it...

Well S**t, they can close my account there if they want but I'll be damned if I am not going to expose this Rogue a*s behavior here for all of you to see, talk about CYA, she tried to but luckily I captured screenshots with date stamps of this and also all of my game history on that slot too...why...why...why, do these casinos (Rep) in particular go to these lengths to try to get out of making a wrong a right, it never ceases to amaze me...why couldn't she have just come clean in the private message she sent me back and simply said we will credit your deposits back based on your game play bonus rounds on that slot and also she could have come on here and personally thanked KK for discovering this while it is still relatively new...

Damnit, why is it so damn hard for folks to be honest anymore...what the hell has went wrong with our society here...

 

[classymom]

Well I just got my withdrawl - Whewww - I will not deposit another dime here This is down right criminal.

 

[KasinoKing]

I have only got 4 picks one time on this bonus. Every other time is was only 3 and certainly not ever $140. But good for you.

It was only in 'fun money' play. Do you think I'd spin at $2/spin for real!
Surprised you only got 3 picks though. I've had this bonus about 8 times & got 4 picks every time.

Now that I think about it, when I first played at Absolute on 9/7, I read the description of the slot and the no lose expanding wild was there because I though that was cool. I'm not sure I ever hit the free spins on the freebie so I didn't notice. I know that during the other times I played, it never happened. So, when was the slot description changed?

About 5 to 6 hours before the time of this post.

Well I just got my withdrawl - Whewww - I will not deposit another dime here This is down right criminal.

For balance; This is not the casino's fault - it's Rivals.
I don't see this incident as 'rogue' or pre-planned in any way - just gross incompetence (again!) by Rival releasing a new slot without checking the wording of the rules (again!).
They were probably toying with no-lose free-spins early in the slot's development, then went for expanding wilds instead. Unfortunately the dick-heads forgot to change the rules to reflect this.

What really annoys me is that this is not the first time, nor the second, third or even fourth. :sob:
Just about every slot they have released in the last 12+ months has had a stupid error either in the rules or on the pay-table itself. And each time I have posted about it at CM and I'm pretty sure someone from Rival has seen it.
And yet the stupid mistakes keep coming.
It's SO frustrating because otherwise I think Rival software is a great product!

If someone from Rival is reading this now; for flips sake - next time you release a new slot, tell me on day one & I will personally check everything for you - free of charge!!!

KK

 

[zap987]

It's 4 picks on max lines/coins and 3 for everything else which makes the slot completely useless for anyone not wanting to bet at least $2.

 

[RobWin]

It was only in 'fun money' play. Do you think I'd spin at $2/spin for real!

Mine was for real money at $2 and $3 per spin...

For balance; This is not the casino's fault - it's Rivals.

KK and myself I'm sure will agree to disagree on whether it is Absolutes fault or Rivals fault here but for another balance here I would say this...when I bought my new truck last year and had a problem with it, I did not take it back to General Motors (the company that build it)...I took it back to the folks that I gave my money to, to purchase it, and they fixed it so in retrospect I did not give my deposit to Rival but in fact gave it to Absolute slots and I expect them to fix this issue for me !!

I don't see this incident as 'rogue' or pre-planned in any way - just gross incompetence (again!) by Rival releasing a new slot without checking the wording of the rules (again!).They were probably toying with no-lose free-spins early in the slot's development, then went for expanding wilds instead. Unfortunately the dick-heads forgot to change the rules to reflect this.

And also here, another analogy...a doctor checks the needle first for no air bubbles before he releases its contents into your body even though he did not manufacture that needle he still does his due-diligence beforehand as Absolute Slots should have also done their own due-diligence before going live with this slot game to make sure everything including terms and game rules and payout terminology was in fact correct !!

Can't blame Rival solely or exclusively because there are no other Rival Casinos across the board with this slot game...only Absolute Slots, so where was the due-diligence and oversight on Absolutes part here ??

 

[vinylweatherman]

Not Rogue - of course it is

They tried to COVER UP the error, rather than apologise and explain. This means they cannot be trusted in other respects to tell the truth about something. The rep is also foolish in thinking it is enough to change the wording on the CURRENT site and then pretend there was never a problem in the first place. Internet archives will expose these deceptions, and expose the cover up, when a simple and honest apology would have allowed a quick restoration of trust.

This string of industry cover-ups is one reason why player trust is at an all time low. Even Microgaming is no longer trusted by a significant minority of players, and I always thought Microgaming was the benchmark to which all other softwares should aspire.

 

[lots0]

Not Rogue - of course it is

They tried to COVER UP the error, rather than apologise and explain. This means they cannot be trusted in other respects to tell the truth about something.

Agree.

I've just got to mention this... After the Absolute Poker cheating scandal was exposed.... Why would anyone want to have "Absolute" anywhere in their name???

 

[anniemac]

Did a little digging around and found 2 different casino reviews that show the "no lose" feature on the Goldman slot.

It may be Rivals error but it is going to reflect back on the casinos. If my toaster didn't work like they said, I'm not going to send it back to the manufacturer, I am going to take it back to Walmart. See my point.

I'm pretty PO'd about it myself. This casino was released on Sept. 5 (?) and I first played it on Sept. 7. Either Rival went "OMG we can lose a lot of money with this" or it was never there in the first place which is deceptive advertising.

So now every site that has a review is wrong. Looks to me like the affiliates that promote Absolute would be a tiny bit PO'd too because irate members can get pretty nasty.

 

[Rusty]

Agree.

I've just got to mention this... After the Absolute Poker cheating scandal was exposed.... Why would anyone want to have "Absolute" anywhere in their name???

Maybe as a tribute

 

[paul02085]

Well, I'm starting to get pi**ed off now as you can clearly see from the two screenshots below and you can right click on them and see when they were originally created and they have went in and entirely removed that paragraph now that I show the location of in the second screenshot (Red Box with Yellow highlight) and the Rep for Absolute Slots private messaged me back saying that the slot played fine and she could not find the paragraph that KasinoKing exposed...she wanted me to tell her where it was after she knew damn well they had already changed it...

Well S**t, they can close my account there if they want but I'll be damned if I am not going to expose this Rogue a*s behavior here for all of you to see, talk about CYA, she tried to but luckily I captured screenshots with date stamps of this and also all of my game history on that slot too...why...why...why, do these casinos (Rep) in particular go to these lengths to try to get out of making a wrong a right, it never ceases to amaze me...why couldn't she have just come clean in the private message she sent me back and simply said we will credit your deposits back based on your game play bonus rounds on that slot and also she could have come on here and personally thanked KK for discovering this while it is still relatively new...

Damnit, why is it so damn hard for folks to be honest anymore...what the hell has went wrong with our society here...

WOW, Who is this rep? That is rogue all the way (sounds like something Virtual would do). LOL, black mark on Rival in general but ABSOLUTE for sure. That is scummy.

 

[paul02085]

Just curious. Can casino reps be kicked off the site for lying?

 

[zebedy]

=RobWin;255981]

I did not give my deposit to Rival but in fact gave it to Absolute slots and I expect them to fix this issue for me !!

i agree with you rob, you pay your money to the casino then it is that casino's resposibility to sort it out, then if absolute slots see it as a problem then they go to rival,

 

[Rusty]

Just curious. Can casino reps be kicked off the site for lying?

Most dishonest ones banish themselves long before that usually claiming their feelings have been hurt.

I agree that the issue is for the Casino to sort out and not Rival and that anyone who lost money playing that slot under the old rules is entitled to ask for that money back as the game was not operating under those rules.

As for shouting rogue that may be a little premature although I admit all the actions the Casino have taken so far have done little to instill confidence.
There is still time for them to realise the error of their ways and do the right thing.
If they do continue to bury their heads in the sand and act deceitfully then it will be time to pass judgment.
I have no personal interest in this but I would be mighty pissed off and one of the first to complain if I lost money on a slot that did not operate as described.

 

[anniemac]

I don't think the rep here is being bad. I have talked to her about another issue and I think she just doesn't have a clue.

How are we to find out when the slot was changed, if at all? As I said, I have played it since the 7th and I have never seen it have the "no lose" feature. I've got some screenies from 9/11 of the free spin feature and it's not there. So when did it change?

If it was never to be the "no lose" slot and it was advertised as such then isn't that kinda like bait and switch?

 

[KasinoKing]

I don't think the rep here is being bad. I have talked to her about another issue and I think she just doesn't have a clue.

How are we to find out when the slot was changed, if at all? As I said, I have played it since the 7th and I have never seen it have the "no lose" feature. I've got some screenies from 9/11 of the free spin feature and it's not there. So when did it change?

If it was never to be the "no lose" slot and it was advertised as such then isn't that kinda like bait and switch?

I don't think we should expect the casino reps to know everything about every game.
In fact, I don't think many of them know anything about any of their games!

I also don't think the slot has ever changed - it's just the the rules were wrong from day 1.

KK

 

[paul02085]

I am basing my opinion on Rob telling them about the paragraph saying the free spins on Goldman are "No Lose Spins", then they remove the paragraph and the same person who he told about it comes back and says "what are you talking about" KNOWING they had removed it.

If that is what actually happened it is rogue in my opinion and is way beyond the rep not having a clue. Sounds to me like the rep knew exactly what he/she was doing. If i am reading this correctly this person is trying to pull a fast one whether on their own or at the behest of their employer. Either way it stinks.

Whether the original paragraph was a mistake (due to ineptness) or intentionally put there to decieve, they must in my opinion pay everyone who deposited and played the game while that paragraph was in place based on what they should have won.

 

[KasinoKing]

Jenny Nevada (sheeeeesh this is hard work - Rival aren't paying me enough for this! ):-

Some of you may have noticed this game has been up-dated today, and the pay-table now shows:-

Old Attachment (Invalid)


But the rules still say:-

Old Attachment (Invalid)


I could cry, honestly I could! :sob:

 

[silcnlayc]

I also don't think the slot has ever changed - it's just the the rules were wrong from day 1.

I just logged into my account and was presented with a new "update" before being logged into a game....

I wonder what the update was?

 

[anniemac]

OK, that's enough. Until they get their stuff straight, I am not depositing another dime.

Just when I think it is safe to come out of the woods and play at a new casino, they shoot themselves in the foot right off the bat.

 

[zebedy]

Jenny Nevada (sheeeeesh this is hard work - Rival aren't paying me enough for this! ):-

Some of you may have noticed this game has been up-dated today, and the pay-table now shows:-

Old Attachment (Invalid)


But the rules still say:-

Old Attachment (Invalid)


I could cry, honestly I could! :sob:

if this wasnt so serious it would be downright comical are they smoking crack or something,

 

[silcnlayc]

Even with the update that I got when opening this game...nothing has changed on the payout...see my free spin wins below!

Betting $2 dollars, winning $2 dollars on 10 spins gives me 20 cent a spin...yeee haaaahhhh!

 

[anniemac]

 

[RobWin]

I am basing my opinion on Rob telling them about the paragraph saying the free spins on Goldman are "No Lose Spins", then they remove the paragraph and the same person who he told about it comes back and says "what are you talking about" KNOWING they had removed it.

If that is what actually happened it is rogue in my opinion and is way beyond the rep not having a clue. Sounds to me like the rep knew exactly what he/she was doing. If i am reading this correctly this person is trying to pull a fast one whether on their own or at the behest of their employer. Either way it stinks.

Whether the original paragraph was a mistake (due to ineptness) or intentionally put there to decieve, they must in my opinion pay everyone who deposited and played the game while that paragraph was in place based on what they should have won.

That's EXACTLY how it went down Paul, absolutely no spin or confusion either one on my part,. In her (Kat's) first private message back to me she says "I will get the guys to look into this as I think you've got a valid point judging by the screenshots." That was at 5:36am when she sent this back..

She did know exactly what the hell they had just done between her first PM back to me at 5:36am and her second PM back to me at 12:35pm...that gave them plenty of time to go back in and change the terms and rules and that's why she sent me back the second private message at 12:35pm asking me this

"the rules you have are different to the rules I have. (I checked both Fun and Real money versions just to make sure)

Also, the Paytable doesn't show any sign of a Can't Lose Free Spin feature.

Can you tell me where you got the game rules from, as this is a mystery I'd love to clear up."

Yea OK, right...are you (Kat) f**k**g kidding me !! so I knew then after reading that, that the stance they were going to take was Rogue ass denial BEHAVIOR...but the screenshots don't lie do they folks...If this is the type of Rogue games they want to play here...then that is cool, but everyone else will know too...

 

[2young2care]

Something else to add to the Rival complaints... I didn't know whether I should start a new thread or not. Wasnt really planning to discuss... just inform:

Alot of the bonuses across all Rivals state a $20 minimum deposit. But according to Lion Slots CS, a recent update makes anything less than a $25 deposit impossible at all Rival casinos. They flatly refused to honor my $20 deposit according to rules of the bonus I wanted to claim. They told me the bonuses had not been updated yet to reflect the new minimum deposit requirements. More than a week later: Some bonuses across all Rival casinos still stipulate a minimum deposit of $20 although anything less than a $25 deposit will be declined.

 

[tim5ny]

I thought only U.S. players were getting ripped off. What the hell is going on?

 

[ilbcnu4poker]

Losing Faith on Line


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