Responsiblity?

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There is a thread here at CM that brings up some things that asks some questions as to what responsiblity lies with a casino when a poster has publically admitted a gambling problem. It is this thread here that brings this up.
First I'm not picking on you Heidisue, this post is more aimed at questioning responsiblity of the casino mentioned. :)

In that thread Heidisue complained of non response of management and of not receiving what she felt was adequate compensation for her losses. She stated in her post that she had lost $15,000 betting pennies. When I first read her post, some alarm bells starting ringing about a possible gambling problem due to the content of this and her other previous posts.
Part of what I'm going to say next is partly assumptions but I feel it does make sense. I think management see's Heidi as a big PIA, which explains the lack of response to her emails and the other issues she complained about. It seems to me that they should also see some yellow flags about a possible problem due to her playing style, amount of deposits, ect.. but yet they have kept her account open and continued taking her money. I ask.....isn't there something wrong with this? Shouldn't a casino be more responsible? Granted Heidi didn't admit a problem until later in the thread but come on......I saw the flags and surely they are a lot more schooled in seeing them than I am.

To me......this just smells really, really bad.
 
There is a thread here at CM that brings up some things that asks some questions as to what responsiblity lies with a casino when a poster has publically admitted a gambling problem. It is this thread here that brings this up.
First I'm not picking on you Heidisue, this post is more aimed at questioning responsiblity of the casino mentioned. :)

In that thread Heidisue complained of non response of management and of not receiving what she felt was adequate compensation for her losses. She stated in her post that she had lost $15,000 betting pennies. When I first read her post, some alarm bells starting ringing about a possible gambling problem due to the content of this and her other previous posts.
Part of what I'm going to say next is partly assumptions but I feel it does make sense. I think management see's Heidi as a big PIA, which explains the lack of response to her emails and the other issues she complained about. It seems to me that they should also see some yellow flags about a possible problem due to her playing style, amount of deposits, ect.. but yet they have kept her account open and continued taking her money. I ask.....isn't there something wrong with this? Shouldn't a casino be more responsible? Granted Heidi didn't admit a problem until later in the thread but come on......I saw the flags and surely they are a lot more schooled in seeing them than I am.

To me......this just smells really, really bad.

Good post Bonita, i still feel the casino is not taking any actions what so ever in trying to answer the players questions, lets face it 15k would rake up alot of comps, thats my main issue, where's the comps, kinda like that old commercial " where's the beef", TIV has yet given any explanation and if the shoe was on anyones elses foot, they would be livid, i know i would be ..........laurie
 
Wow - I am completely blown away at this topic. I too saw those flags when reading the earlier posts and you are probably exactly right about why the casino is not returning any emails. There is no excuse for this. I love to play online and there have been a few times when I had to pull myself back and take a look at how I was playing for fear it was getting a little out of hand. No, it is not the casinos responsibility to watch my gameplay but if they have a customer who has deposited and lost $15,000 in one month and even with complaints against the casino goes and deposits more, this is a sure sign of something and the casino by all means should recognize and take action. I know that online casinos have to close your account if you ask them to but do they have any other guidelines they have to follow if they suspect someone is in trouble?
 
But how do you know she doesn't have millions and millions of dollars, and this is what she does with her free time?

I'm not saying one who gambles that much does have millions, but no one knows her or anyone elses situation, including the casino. I can't believe how much some of you spend on online gambling, it really blows my mind, my husband and I talk about it quite often, asking ourselves what do these people do for work?

People where I live use "I'm addicted" very loosely...it doesn't mean one is actually "addicted". I remember a thread a while back where someone mentioned he was "addicted" to a particual casino in their chat, and they locked his account, and he was using the term loosely as people around my parts do.

Onto the casino, how does that casino know what kind of money she has? And I agree with Laurie 100% on this...
i still feel the casino is not taking any actions what so ever in trying to answer the players questions, lets face it 15k would rake up alot of comps, thats my main issue, where's the comps, kinda like that old commercial " where's the beef", TIV has yet given any explanation and if the shoe was on anyones elses foot, they would be livid, i know i would be

Why haven't they answered her emails is really strange? I thought they were one of the good guys, so to speak?
 
But how do you know she doesn't have millions and millions of dollars, and this is what she does with her free time?

The issue of how much she can afford to lose isn't relevant to the casino's responsiblity.

I'm not saying one who gambles that much does have millions, but no one knows her or anyone elses situation, including the casino. I can't believe how much some of you spend on online gambling, it really blows my mind, my husband and I talk about it quite often, asking ourselves what do these people do for work?

People where I live use "I'm addicted" very loosely...it doesn't mean one is actually "addicted". I remember a thread a while back where someone mentioned he was "addicted" to a particual casino in their chat, and they locked his account, and he was using the term loosely as people around my parts do.

This isn't about her level of addiction, she admitted that. It's about the casino's responsiblity to acknowledge it.

Onto the casino, how does that casino know what kind of money she has? And I agree with Laurie 100% on this...

Why haven't they answered her emails is really strange? I thought they were one of the good guys, so to speak?

As to why they haven't answered, that provides a clue in itself, they don't want to deal with her, but yet at the same time, they sure don't mind taking her money. Also......why would a player keep going back and depositing when she feels so mistreated? That's another sign of a problem and the casino turning a blind eye to it.
 
As to why they haven't answered, that provides a clue in itself, they don't want to deal with her, but yet at the same time, they sure don't mind taking her money. Also......why would a player keep going back and depositing when she feels so mistreated? That's another sign of a problem and the casino turning a blind eye to it.

This is true Bonita, but isnt it up to the player to make that choice for themselves? It shouldnt be up to a casino or forum members to say unless she comes right out and asks for help point blank, we are not in her shoes, so we cant know what she is thinking.

There are many on this forum, who have quit, on their own and i admire that, yet there are others here who like to" talk the talk but not walk the walk". You cant understand someone till you have walked in their shoes and if she needs help, there are many here who will help her.

I admire you for taking a stand on getting the casinos to quit turning a "blind eye" but doubt them doing anything imo...........laurie
 
As to why they haven't answered, that provides a clue in itself, they don't want to deal with her, but yet at the same time, they sure don't mind taking her money. Also......why would a player keep going back and depositing when she feels so mistreated? That's another sign of a problem and the casino turning a blind eye to it


That's what is VERY strange!!! Why DON'T they want to deal with her? They have a big time depositer but don't want to acknowledge her? Unless she is telling them to go blow or something, it doesn't make sense?

I can answer the second question for myself (not speaking for anyone else) but I always think I have deposited X amount of dollars, I would have to hit sometime, so I keep depositing at that particular casino.


What is your opinion to why they aren't answering her emails? (you said it was a clue) I don't like to talk about people when they are not in the conversation, so maybe we can ask Heidisue what she thinks the reason is? Besides them being a-holes to her. :D
 
wether they be a whale or a $25 a week depositer an addict is an addict an they have stated they are an those issues need to be addressed by TIV instead of what kind of bonus can she get an letting them continue to deposit
this is rogue behavoir on TIV part if that OP was infact honest

Cindy
 
This is true Bonita, but isnt it up to the player to make that choice for themselves? It shouldnt be up to a casino or forum members to say unless she comes right out and asks for help point blank, we are not in her shoes, so we cant know what she is thinking.

There are many on this forum, who have quit, on their own and i admire that, yet there are others here who like to" talk the talk but not walk the walk". You cant understand someone till you have walked in their shoes and if she needs help, there are many here who will help her.

I admire you for taking a stand on getting the casinos to quit turning a "blind eye" but doubt them doing anything imo...........laurie

I'm not here to be hard on the poster at all and I'm not judging her. When I read her original complaint in the other thread, I was pissed at the casino not her. They have taken advantage of her, that's clear as the sun in the sky.
I wanted to bring it up so people could discuss it and hopefully it would be nice to have some input from some reps as to what are the criteria for their warning flags. I'm hoping but not expecting that.
Things won't change unless we talk about it. Some places need to wipe the $$'s out of their eyes and remember that they are dealing with real people, not just $'s.
 
I just have a problem with telling someone they are an addict, when we dont know the whole story and facts behind it, this almost seems like outing someone, as she was trying to chase a loss, now how many are guilty of that? may be a whole lot of addicts on Casinomeister:D, its not for us or the casinos to police the forum looking for out of control gamblers imo unless they say i have a problem and need help.

I really dont like the fact of crossing threads and putting Heidi's name out there, so now she will be seen as a problem gambler, not cool at all imo...........laurie
 
I just have a problem with telling someone they are an addict, when we dont know the whole story and facts behind it, this almost seems like outing someone, as she was tring to chase a loss, now how many are guilty of that? may be a whole lot of addicts on Casinomeister:D, its not for us or the casinos to police the forum looking for out of control gamblers imo unless they say i have a problem and need help.

I really dont like the fact of crossing threads and putting Heidi's name out there, so now she will be seen as a problem gambler, not cool at all imo...........laurie

Laurie...I didn't say it, she did and it's already out there, so come on, don't make this about me outing her. That isn't fair. Again.....I am not here to hurt her or embarrass her, and I apologize to her that it's turning into this :eek: which just puzzles the hell out of me. It's not about judgement of any individual, it's about the responsiblity of a casino and the discussion of that topic. It's not about us as a forum policing anyone or deciding who is an addict or not, it's about a casino's responsiblity in dealing with a possible addict.

IMO.....your above post just magnified all that stuff that doesn't belong in this thread.

Now can we get back on the topic??
 
As I'm sure everyone posting in this thread is already aware (at least, on some level); this is an incredibly complex and hazy issue we're discussing. As someone who's been on the 'embarrassing' (addiction / lack of self-discipline) side of it, I'm probably going to surprise some people with my arguments.

Which simply are: I don't think the casinos can be expected to go out of their way to help people who are clearly problem gamblers. It's simply not their job - actually, their 'job' is to target that very market.

Online casinos should not be held to Mother Theresa standards. It's both unreasonable and illogical. To use a really crude example, it would be like a fast food chain deciding to turn away any customer who (for example) has a BMI over 29. Like, people have to take a level of personal responsibility for their actions. Some are able to, some are not. We should not ridicule those that cannot - addiction is very complex and real issue that I doubt anyone in the world TRULY understands fully. The human brain is complex in ways the smartest of us can not even begin to fathom, imo.

Here is what I expect online casinos to be held accountable for - in terms of minimal ethical standards of behaviour (when faced with this specific issue):

1. No lies. Ever. Full-stop. Never misrepresent, never twist or spin your language - just clear, direct, no-nonsense approach.

2. Targeting these players with promotions is ok and ethical, imo. And it's good business. So long as the promotions are fair and honest and don't include complicated 'strings attached' or 'fine print' (*that* would be unethical).

3. It is not the casino's job to involve themselves in the personal lives of their customers. They are selling some products that, by their very nature and spin limits, are targeted at problem gamblers (unless we're all multi-millionaires and can afford $200 Spins at 4/sec autoplay - I know I do not fall into this category, and know VERY few people who ever would). It's illogical to expect a casino to block a perfectly suited customer from their product. All we can hope for...all we can try to demand...is honesty in their delivery of that product - the rest is up to the player, their family and their social networks.

4. Cashout rules nonsense. Every casino is guilty of this to some degree. And online poker room. With the exception of Full Tilt. There is no reason why your funds should not INSTANTLY land in your payment processing account like Moneybookers or NETeller. Stalling on payouts is unethical. LYING to players about payout "problems", "complications", "delays", "limits", "ID requirements", etc etc etc - ALL very unethical. Anything that's in place to prevent any casino player (whether they have a problem or not) from withdrawing their money fast and easily - or any measure in place designed to stall or otherwise frustrate the player attempting to withdraw - is unethical. Hugely unethical, imo.

--------

In summary:

* Ensure your games are 'fair' - in terms of how they operate and house policies should there be server disconnects or obvious player errors should be clear and logical and standardised and "in the spirit of the game" - if a player does $6,000,000 in wagering ALL at Max Coin, then the server disconnects, he logs back in some time later and does a single spin at Min Coin (1 spin) - and the casino refuses to pay him at the coin he OBVIOUSLY intended to spin on that ONE spin - that's unethical.

* Make sure your promotions are not littered with unethical 'hidden' clauses or fine print or unnecessary complexities or misleading language usage. T&C's are required, advantage players are a serious threat, but these T&C's must be clearly written, everything clean and "face-up" (so to speak)

* When a player wants to cashout...LET THEM. Process their cashout fast. To stall in any way, shape or form is unethical. To directly lie to your players, either to stall for longer or to directly frustrate them, is the height of unethical behaviour, imo. That's just pure evil right there, in so much as I personally define 'evil'.

-------------

Online casinos who do not adhere to the above MINIMUM ethical standards in the conduct of their operations should be dragged publicly through the mud for being shameful.

Expecting online casinos to block players who haven't self-requested blocking, is both inappropriate and unreasonable.

But by Jove and all the gods, when a player requests a self-ban, you act and you act fast - any delay is unethical.

-------------

That's pretty much a quickly written summary of my objective opinions on the matter.
 
Thank you for your response JHV. I don't agree with all you said but the discussion of the topic is what is important. :notworthy
I don't have time to elaborate but I think casino's should have some responsiblity in monitoring players and looking for signs of a problem and then shutting that account down if certain criteria are met. It would be nice to hear from a rep what guidelines they use if it comes to that.


Since Enzo is a respected rep around here, I'd like to hear what guidelines they use. Enzo?
 
Very sorry M. Bonita, i understand this is something you feel strongly about and i respect that..........side note: to Enzo and my other casinos, im not a problem gambler, i just love your casinos:D

Im still upset with TIV and that to me shows a poor ran casino and staff...........laurie
 
it's about a casino's responsiblity in dealing with a possible addict.
The responsibility lies on the gamblers shoulder, totally, not the casino. The casino is there to make a buck, not babysit grown adults and having to play nanny to them when it fits the gamblers agenda....

But if one should ask to be banned, then the casino should honor this request. Period.

.
 
I don't think a casino has any responsibility monitoring for problem gamblers, its their business, and it would cost them loads of time and money.
The larger casino's have thousands of players, they would have to hire qualified personell for it.
I also think many people would feel insulted if they were labelled as an addict/problem gambler by a casino and take their business elsewhere.

I remember reading an old thread a while ago, can't find it unfortunately, about SlotoCash, they had closed someone's account due to excessive gambling, well, the person was not at all happy with that to say the least..

You cannot help an addicted person until that person admits he/she has a problem and needs help.
So if anyone asks a casino to close account, they have to do so immediately, don't think we can expect more.
 
I really don't think she openly admitted she has a problem. Only people in denial will not mention that fact. She stated she lost 15,000 in playing the penny within a months time which is astounding. Now she wants to find out what happened to the comps and bonuses she was suppose to receive. Luckily they didn't close her account. But when the switch is off it stays off. I'm gathering they labeled her as a problem gambler.
 
I really don't think she openly admitted she has a problem. Only people in denial will not mention that fact. She stated she lost 15,000 in playing the penny within a months time which is astounding. Now she wants to find out what happened to the comps and bonuses she was suppose to receive. Luckily they didn't close her account. But when the switch is off it stays off. I'm gathering they labeled her as a problem gambler.

The poster's direct quote from here, " Stupid gambling addiction. "

So yes she did state that, and I did not start this thread until after she made that post out of concern for her. Again my concern here is not the matter of whether or not she is or not, but I started this thread in hopes of a discussion about the responsiblity that a casino should have when dealing with someone who displays signs of a problem. I'm the first to admit that I don't know what signs they look for but as I've said before I'd like to hear it from an official rep of a casino.
Again.....this thread is going somewhere else instead of talking about an issue.
 
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Yup your are right she did admit this. But I think the casino is just a vehicle for her entertainment and yes the casino should oblige her in this case. Sorry for the derail I didn't see the second page of the thread. But she should not deposit there until she finds out whats going on. If she can afford to play then so be it. She know the risks of gambling. All we can do is advise her.
 
My personal view is that a casino has no more responsibility for monitoring how much a player loses than McDonalds has for monitoring how many burgers a customer eats or a liquor store owner has for monitoring how much booze someone buys.

Spending too much money is akin to eating too many hamburgers or drinking to excess....they are all bad for you but in different ways.

Once someone reaches adulthood, they become responsible for their own actions and the consequences that those actions generate.

Lets face it, if a casino bans a player 'for their own good' they are just gonna go play elsewhere - and that is, for the operator, throwing money down the toilet.

If someone has a gambling problem, it is them and them alone who can do anything about it. If you dont believe me, watch a show like 'Intervention' or go to a Gamblers Anonymous meeting.

Remember, its just my opinion.

Heidisue - if you indeed feel you are out of control, please please please make contact with GA or some kind of counselling service so you can get back to 'captaining your own ship'.

Cheers

P.S. Betting 'pennies' could mean bets up to $2, which arent small to most of us, so that figure Heidi quoted isnt terribly surprising.
 
Since Enzo is a respected rep around here, I'd like to hear what guidelines they use. Enzo?

Hi Guys,

Without getting involved in the should-or-should-not discussion, let me illustrate the things we do at 3Dice :

  • 3Dice has deposit limitation settings available to the customer - clearly visible in the cashier. Customers can set their deposit limits lower without intervention of support. (relaxing or removing the limits involves a 3 day cooldown period and has to go through support).
  • Low default maximum bets. Customers have to explicitly request higher maximum bets which allows staff to assess the situation.
  • We try to keep communicating with the customers as much as possible. Player chat has more than once given us the information needed to step in and help.
  • Imposed deposit limits on re-opened or problematic accounts. Preferably we negotiate this with the customer, if that fails we will impose a deposit limit as support deems appropriate.
  • There are lists with trigger-words. Obviously I can't share those but if a conversation takes a certain direction then we have use-cases with responses ranging from an informative talk up to an imposed deposit limit.
  • The 3Dice back-end generates alerts for sudden changes in deposit and play behavior. These are followed up by support - via chat or email.

I know at least a couple of members here have seen this in action (or at least the first steps). It may seem a bit pro-active but generally this effort is very much so appreciated by our customers. (As an added benefit I get to sleep at night ;) )

Regards,

Enzo
 
Hi Guys,

Without getting involved in the should-or-should-not discussion, let me illustrate the things we do at 3Dice :

  • 3Dice has deposit limitation settings available to the customer - clearly visible in the cashier. Customers can set their deposit limits lower without intervention of support. (relaxing or removing the limits involves a 3 day cooldown period and has to go through support).
  • Low default maximum bets. Customers have to explicitly request higher maximum bets which allows staff to assess the situation.
  • We try to keep communicating with the customers as much as possible. Player chat has more than once given us the information needed to step in and help.
  • Imposed deposit limits on re-opened or problematic accounts. Preferably we negotiate this with the customer, if that fails we will impose a deposit limit as support deems appropriate.
  • There are lists with trigger-words. Obviously I can't share those but if a conversation takes a certain direction then we have use-cases with responses ranging from an informative talk up to an imposed deposit limit.
  • The 3Dice back-end generates alerts for sudden changes in deposit and play behavior. These are followed up by support - via chat or email.

I know at least a couple of members here have seen this in action (or at least the first steps). It may seem a bit pro-active but generally this effort is very much so appreciated by our customers. (As an added benefit I get to sleep at night ;) )

Regards,

Enzo



Enzo -

Thank you for this.

I will say that 3dice has the best customer service available in a download casino.

I will say that they care - and do get involved with people - so they get to KNOW their players. 3dice is very unique in this aspect, as most of the regular players do sit in chat, and do play the tourneys - which creates a community impact.

And this is very unique - as to where most, if not all, other casinos keep their players almost completely separate and in the dark... except for possible "bubble chats" - which I find annoying.

And in this respect, your support team, gets the chance to "know" the personalities of the other players ---- PLUS is privy to "gossip" (whether true or not) about other players as people like to talk.

This gives 3dice an unusual view of the consumer - and allows a more personal glimpse into their lives - if the player participates (and honestly which player is too stupid to participate at least a little bit? Hmmmm?)

Anyhow - Me - I personally had a financial crisis recently - which affected your casino - And your staff was completely understanding of it - and was VERY supportive of my situation.

If it had happened to anyone else - or at any other casino - "I" would have possibly been targeted as a problem player or locked out.

(Just FYI - for those who weren't aware of it - I'm a US player - my bank account got tagged as a gambling account and closed after a few Ewallet transactions - which stopped ALL transactions to Ewallet but also froze all funds - It took over 70 days to get it reopened, with no negative legal effect on me --- no legal issues, as the player is not prohibited from playing online - the BANKS are not allowed to process wired transactions for gambling processors --- taught be a big lesson - have more than ONE account - keep money split up between them - and never use an EWallet for any reason for INSTAPAY.)

Instead your staff was FAB about it - and worked it perfectly to work into my life - and we even had discussions where they expressed sincere disbelief at the debacle that happened here, where I live.

So - 3dice is a cut above other casinos when it comes to player interaction with the support. YES - THIS MEANS YOU ANNA... LMAO!

It IS more personal - and it is what other casinos should strive to be.

I believe - ON THIS ISSUE - 3dice is more aware of gambling problems and the understanding and less abuse of the people who may have them.

And that understanding and that "closeness" with your players (whether real or perceived) is what ALL casinos should strive to have...

And it allows you to understand gambling problems or addictions - and allows you to interact with the consumer in different ways - which I have literally seen your agency do.

WW
Ps. yeah - you can dump a couple thousand in my account now after that speech.... LMAO! Just kidding guys - actually - I'm totally dead serious on 3dice customer service and interaction with the players - they are incredible and NO ONE can deny that.
 
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Might I add this:

I think it's a HUMAN BEING - who is an ADULT - that is the ONLY PERSON who can intervene with their OWN addictions.

If anyone has an addiction - they must FIRST admit it and want to deal with it.

JHV's post says it all.... Whether you want to hear it or not. CASINOs --- ALL OF THEM - are in the business for the money.


Some casinos - like 3dice, Slotland - and a couple others actually care about their players... BUT - the bottom line is they are in the business to make money...

And unfortunately some adults who participate in this business have NO BUSINESS getting in it.

But they have to be responsible for their own actions.

For example - I let my 16 year old friend of family watch me play one time - not even thinking to shield my password - I was on a winning streak and won a ton of money.

When babysitting for me - proceeded to play at HIGH DOLLAR bets - (higher than I ever would) and dwindled my account to zero - which then took my money out of a cashout status - which in turn drained my money account...

I didn't cry FOUL on the casino - I paid it off.

It wasn't the casino's fault - they aren't the ones who were stupid --- IT WAS ME - for many reasons. I will NEVER let anyone see my hands type in a password EVER again - nor will I ever leave my password in automatically where someone can just open up the program.

It was a lesson WELL learned - and not anyone's fault but mine.

So - the ADULT who plays - MUST take responsibility for their own actions.



ON HEIDI's issue.....

I'd be pissed too if there were no comp points adding up or NO DEPOSIT bonuses.

The casino industry standard is to have comp points for play - PERIOD.

I have literally quit a casino for not tossing comp points or not giving me a NO DEPOSIT bonus.

I rarely - if ever - cash out - as EVERY casino can attest.

I am in this for the entertainment value mostly.

BUT - I like to play - period.

And I think Heidi has a valid point about being upset - and if I were her - I'd shut that casino down - and write it off permanently unless someone takes care of her situation.

There are OTHER casinos out there who WILL take care of you.

Does Heidi have a problem playing?

I don't know.

Should the Casino stop her from playing? Hell no. Its not their place to tell Heidi what to do - they don't know her.

3 dice interacts intimately with their players - so that's different - they use different techniques designed to give the player the opportunity to observe their own playing problems - and they actually talk to their players and see where they are mentally and health wise... But ANY OTHER CASINO - with that type of intervention capability - they have NO RIGHT to interfere.

It is up to the PLAYER as an ADULT to determine when to stop and when to seek assistance.

Not the casino.
 
For example - I let my 16 year old friend of family watch me play one time - not even thinking to shield my password - I was on a winning streak and won a ton of money.

When babysitting for me - proceeded to play at HIGH DOLLAR bets - (higher than I ever would) and dwindled my account to zero - which then took my money out of a cashout status - which in turn drained my money account..

Random Possible Silver Lining: Imagine if the kid won though. It could be GG to school and "hello gambling" :eek2: :eek:

Gambling's aiight and all - but I know when I was 16, if I'd discovered poker then instead of a few yrs later, I probably quit Grade 11 rather than Post-grad Law. Grade 11/12 kinda important, long-term....(and I'm certain I would have crashed and burned in spectacular fashion if I ditched high school for poker).

[*]There are lists with trigger-words. Obviously I can't share those but if a conversation takes a certain direction then we have use-cases with responses ranging from an informative talk up to an imposed deposit limit.

Any high-roller bonuses for new players, Enzo? My rent isn't due for over a week and it's borrowed money anyway, so it's not like it's even 'real' money, obviously.

In any case, if I lose it, it's not the end of the world. I can always borrow more. And if I can't, it's not like I'm out in the snow. I live in the tropics so sleeping outdoors is hella comfortable so long as I have a mosquito net, which I'm pretty sure I can steal or beg (or otherwise 'induce') off of a random mosquito net owner.

Have to be careful not to give you the wrong idea though. I don't have a gambling problem. I have a "losing" problem. I'm just really unlucky is all. As long as I don't lose 100% of my deposit, we're laughing. And I'm hella good at Video Poker and getting really good at Slots, like REALLY good, so...although on a bit of a losing streak, I'm super due for a win - in fact, it's all but guaranteed that I'll win my next session (you know when you get that *feeling* and it's like a complete lock, I'm counting the profits already) - so I'll totally understand if you don't want to be the one casino I ever win at lifetime, so no offence will be taken if you pass on my request....
 

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