Edward D. Wood
Dormant account
- Joined
- Oct 30, 2007
- Location
- europe
Wohheee... I thought yesterday when I managed to cash out 400$.
I wrote them via chat - please flush my account..hehe..and due to the fact that I had some cashout from the Spin Palace Casino...that they had my details. BUT, I asked them (on chat) Do yo need more information and stuff like that and of course WHEN the money will fly into my click2pay account.
24hours - was the answer....exactly..in the next 24 hours.
So I took a sneaky eye at my account...guess what, no payment..ok it was 12 o`clock, high noon. Ok, no problem. BUT, I felt a bad thing deep down in my stomach, so I chatted again with the guys at the casino.
"Any problems that could make any turbulences with my withdrawal?"
"NO - if there will be any - we will inform you by mail- still24hours".
So...I waited til evening. Guess again...nothing. So I wrote / chatted again and asked about the payment..hehe I know I can be really annyoing
And hey-hey...No payment until monday!!
"Sorry XXX you as supporter told me TWICE - payment in the next 24hours. And suddenly....you want to tell me. Due to the holiday there is a delay".
What a superb way to treat a customer. Its not the thing that the money will come on Monday. Its the way how I feel. Like a stupid idiot - if the casinos wants you to wait - you have to wait.
This really pisses me off.....ok....now I feel better
I am really sick of being treated that way. When I say, we will meet a 4, then its 4 o`clock and not 8:30. Why didn`t they told me that before???
Anyway....the best wishes to you all!
Greetings