- Joined
- Sep 16, 2008
- Location
- nashville tn
The title should be lock casino....I have no pending cashout....i dont know how to edit that part.
I sent them docs 3 days ago hear nothing....so today i got in chat and they asked for a lighter copy of my drivers.....so i sent it then this.(see below)........im not so sure about sending my birth certificate now....i have it but this worries me a little.....(ie id theft) what would you guys do? i have made a few deposits via quicktender so they never asked for a cc copy or anything.....this kinda reeks....
You are now chatting with 'Anna'
Anna: Hello again
sarratori: hi i resent the drivers lic
sarratori: i was hoping i would get you agian...lol
Anna: Perfect, give me one moment to contact our securities team and have them approve your docs.
sarratori: ok thank you
Anna: The security team has requested an additional photo ID, do you have a passport photo page you could scan and send through?
sarratori: no i have no passport
sarratori: i have my work id
sarratori: is it becasue of my last name? i can send my marriage certifictae
sarratori: i got married 3 months ago
Anna: It will have to be a government issued ID unfortunately.
sarratori: i dont understand....i have always been approved everywhere else
Anna: Our security team have high restrictions in order to combat any fraud. Unfortunately the current ID is not enough to authorize your acccount.
sarratori: ok but whats the issue? is the id not clear enough?
sarratori: I have made a few deps via quicktender
sarratori: i have my birth certificate
Anna: Could you send through the birth certificate? I'll see if we can get approval with that.
sarratori: yes....ill have to dig it up.....it will take a little longer
sarratori: ill find it and and send it and come back to chat later
I sent them docs 3 days ago hear nothing....so today i got in chat and they asked for a lighter copy of my drivers.....so i sent it then this.(see below)........im not so sure about sending my birth certificate now....i have it but this worries me a little.....(ie id theft) what would you guys do? i have made a few deposits via quicktender so they never asked for a cc copy or anything.....this kinda reeks....
You are now chatting with 'Anna'
Anna: Hello again
sarratori: hi i resent the drivers lic
sarratori: i was hoping i would get you agian...lol
Anna: Perfect, give me one moment to contact our securities team and have them approve your docs.
sarratori: ok thank you
Anna: The security team has requested an additional photo ID, do you have a passport photo page you could scan and send through?
sarratori: no i have no passport
sarratori: i have my work id
sarratori: is it becasue of my last name? i can send my marriage certifictae
sarratori: i got married 3 months ago
Anna: It will have to be a government issued ID unfortunately.
sarratori: i dont understand....i have always been approved everywhere else
Anna: Our security team have high restrictions in order to combat any fraud. Unfortunately the current ID is not enough to authorize your acccount.
sarratori: ok but whats the issue? is the id not clear enough?
sarratori: I have made a few deps via quicktender
sarratori: i have my birth certificate
Anna: Could you send through the birth certificate? I'll see if we can get approval with that.
sarratori: yes....ill have to dig it up.....it will take a little longer
sarratori: ill find it and and send it and come back to chat later
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