dobbul
Dormant Account
- Joined
- Jul 30, 2012
- Location
- Greenock, Scotland. UK
Not a moan but more out of curiosity; what is generally regarded as a reasonable time-frame for casino reps' replying to PM's? A day, two days....a week? As a long standing CM member I've had pretty little cause to send PM's to reps but on a couple of occasions I've waited 2 weeks (or had no response at all). These are "CM Accredited Casinos'". While I do appreciate that reps may be working in busy environments and that some PM's require a degree of investigation, others are easy enough to deal with and it takes literally a few minutes to type a reply.
Slightly niggling is also when you can see a rep's last activity/log on time indicating they've seen your PM but they still don't reply. it might just be me but while it's not always 100% possible I always endeavour to respond to any emails/texts from people at the earliest opportunity (nobody likes the feeling of being ignored.) C'mon Reps, we spend our hard earned cash playing on your sites and take the time to write via PM so we all expect some continuity and the courtesy of a timely response!
Slightly niggling is also when you can see a rep's last activity/log on time indicating they've seen your PM but they still don't reply. it might just be me but while it's not always 100% possible I always endeavour to respond to any emails/texts from people at the earliest opportunity (nobody likes the feeling of being ignored.) C'mon Reps, we spend our hard earned cash playing on your sites and take the time to write via PM so we all expect some continuity and the courtesy of a timely response!