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Discussion in 'Online Casinos' started by PNEFOREVER2, Jan 27, 2016.

    Jan 27, 2016
  1. PNEFOREVER2

    PNEFOREVER2 Senior Member MM

    Occupation:
    Parcel Sorter.
    Location:
    Preston,lancs
    Anyone having issues at Redbet? Keep getting 'the game is unavailable' message when trying to play DoA :mad:
     
  2. Jan 27, 2016
  3. verme

    verme Non-Gambler

    Occupation:
    military
    Location:
    italy
    Same here, live help told me that they have some technical issues!
     
    1 person likes this.
  4. Jan 27, 2016
  5. brianmon

    brianmon Meister Member webby mm4

    Occupation:
    self-employed
    Location:
    uk
    LOADS OF ISSUES

    The lag and disconnections have been getting worse there recently, day by day.

    But today was the worst ever !!!

    Looooong laggy spins on both Netent and MGS, loads of disconnections and error messages (211 & 118)

    The odd thing was that it was worse during bonus rounds. I had DOA disconnect 4 or 5 times during one particular set of freespins and the same with IR.

    I got so pissed off with it, that I upped my bets, to either get something worth withdrawing or busting out quick, just to get it over with

    Doubt I'll be making many deposits there in the future
     
  6. Jan 27, 2016
  7. PNEFOREVER2

    PNEFOREVER2 Senior Member MM

    Occupation:
    Parcel Sorter.
    Location:
    Preston,lancs
    They seem to be having a lot of those lately, the other day I deposited and the 50% reload bonus wasn't added (keeps happening with bonuses at Redbet) so I msgd live chat who weren't online as it was 5am.

    I msgd the rep on here who told me it was a technical fault and apologised for the inconvenience, then later on I got 2 emails, replies from live chat I had messaged earlier, the first told me they couldn't add the bonus as I had started playing and as I had under £/Euros 20 left it was impossible to manually add the bonus.

    The 2nd email, again from a live chat but a different agent, arrived 2 minutes later, telling me they had added the bonus manually :what:
     
  8. Jan 27, 2016
  9. PNEFOREVER2

    PNEFOREVER2 Senior Member MM

    Occupation:
    Parcel Sorter.
    Location:
    Preston,lancs
    Was bad during a bonus round for me too, though on the upside I hit a wildline, 320 euros from a 9p stake :D
     
  10. Jan 27, 2016
  11. PNEFOREVER2

    PNEFOREVER2 Senior Member MM

    Occupation:
    Parcel Sorter.
    Location:
    Preston,lancs
    I've given up for the evening. If it isn't Guts I have issues playing at it's Redbet, strewth.
     
  12. Jan 27, 2016
  13. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Played 15 FS they gave me earlier - got 15 quid or so - went to twin spin was so slooooow - each spin took forever!
    Gave up in the end - not a good experience !
     
  14. Jan 27, 2016
  15. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Live 'Help' reckon tomorrow before things are sorted too!!!!!

    Thought they were supposed to be shit hot on this sort of thing??

    Obviously not :(
     
    1 person likes this.
  16. Jan 27, 2016
  17. PNEFOREVER2

    PNEFOREVER2 Senior Member MM

    Occupation:
    Parcel Sorter.
    Location:
    Preston,lancs
    I just spoke to someone on live chat around 15 mins ago, and he said "It will be sorted, can't go on like this for much longer", lol.

    What a joke, spent the past 3 hours since finishing work refreshing and trying to play.

    I'm off to play some BLOPs3.
     
    1 person likes this.
  18. Jan 27, 2016
  19. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    YEP! I have attempted to use the JANWTU4 or whatever at both Red and Whitebet several times last week, and not once did they work, nor my monthly deposit bonus code. I got so fed up I suspended my accounts for a week.
     
    1 person likes this.
  20. Jan 27, 2016
  21. PNEFOREVER2

    PNEFOREVER2 Senior Member MM

    Occupation:
    Parcel Sorter.
    Location:
    Preston,lancs
    Just realised I made a 300 euro w/d to skrill, it got returned to my account because I was told I had to withdraw the way I deposited. Fair enough.

    However before it was returned, I played the free spins on Guns n' Roses, won around 4 euros and now that bonus money I have to wager so many times, however I have done several 18/27/36 cents spins on DoA and it hasn't counted any of them towards the WR.

    And it shows as 2 sets of bonus money for some reason, I can only assume it's because I had to reload the game once due to the site's issues.

    What a nightmare.

    Redbet: Redbet.JPG,Jan 27, 2016
     
  22. Jan 27, 2016
  23. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    same prob here at Whitebet i give up hope its better tomorrow, keep getting this every other spin
    and Netent game not avalible :(
     

    Attached Files:

  24. Jan 27, 2016
  25. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    IS that not because DOA maybe does not count towards wager? Or no checked normally all slots allowed both red and casino blue. But regarding the free spins bonus should not worry about that as if you look it has just seperated your bonus. Total of both is around €3.20 and you have same wager requirements total anyways. IF you dont wanna risk your cash withdrawal. You should just get them to remove them manually and give you back again. :thumbsup:

    PS oh my how slow is the site right now . Total nightmare slots are lagging and then suddenly stops. And shows error what a joke. NOT HAPPY REDBET!!!! :mad:
     
    1 person likes this.
  26. Jan 27, 2016
  27. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    They're having a laugh!!!!! Now having a good run on Pyramid (PS only reason for playing now is won bit on free spins from GnR)

    It now came up with " Your internet connection is SLOW" LOL and then game error WTF..... im on a 76/17 mbit with BT and just took test results > OOKLA speedtest results: Download speed 65.32 Mbps - Upload speed 17.25 Mbps.

    YES REDBET my connections is VERY SLOW. GTFI!!!! censored:sob::axeman2::machinegu:xxx

    Redbet: redbet error.jpg,Jan 27, 2016
     
    2 people like this.
  28. Jan 28, 2016
  29. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    same here at Whitebet Internet slow and all that so im gona wait until tomorrow, this really takes the fun away :)
     
    1 person likes this.
  30. Jan 28, 2016
  31. brianmon

    brianmon Meister Member webby mm4

    Occupation:
    self-employed
    Location:
    uk
    I had the same problem. CS told me that the wagering could only be done using bonus money. I was playing with a straight cash deposit. so I asked what would happen if I forfeited the bonus. and he just replied that he'd forfeited the bonus for me !!!
     
    1 person likes this.
  32. Jan 28, 2016
  33. PNEFOREVER2

    PNEFOREVER2 Senior Member MM

    Occupation:
    Parcel Sorter.
    Location:
    Preston,lancs
    This is the explanation I just received as to why my play isn't contributing to WR, I've read this 4 times and I'm still none the wiser.

    Really starting to lose my cool here, had support tell me a bareface lie only to be contradicted by his colleague, last night's shenanigans and now this.

    Redbet: Bonus.JPG,Jan 28, 2016
     
  34. Jan 28, 2016
  35. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    I believe what they are saying is that you should cashout your real money.
    Then the bonus will still be there and you can try to clear the wagering on that huge amount :p

    Have you tried to cash out?

    I won €20 on those free spins yesterday and it was a PITA to get rid of. I believe it's the new way of playing the games there that are messing all up.
    They took it up before it was ready and we are paying the prize for it, like no bonuses.
    I won't play there for a while now until I know they are ok.
     
    1 person likes this.
  36. Jan 28, 2016
  37. PNEFOREVER2

    PNEFOREVER2 Senior Member MM

    Occupation:
    Parcel Sorter.
    Location:
    Preston,lancs
    I have made a w/d and said it was successful, though the way the last 15 hours have gone I wouldn't be surprised to see the funds returned to the casino account again.
     
  38. Jan 28, 2016
  39. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    I don't think so. Both their reps have read this thread now so they better go fix it all :thumbsup:
     

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