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Real Vegas Runaround

hbears341

hbears341

Dormant account
CM Veteran (10yr+)
Joined
Apr 5, 2006
Location
Somewhere
I have been getting the run around from Real Vegas regarding my payout for the last 2 weeks. All docs have been submitted and approved but they keep telling me they have a large volume of payouts and that mine is with management. I am concerned that now after I've done some searching this place is none for non-payment. Am I really screwed out of my $2,900 in winnings? Has anyone ever been paid from them.

I really could use this money around the holidays and here it is over 2 weeks and nothing has happened....I'm very concerned. :eek2:

Thanks for any help!!
 
chayton said:
They're sister casino to slotnuts and all those right? I thought they were gone too, but they've come back to life. Wonder if it's still the same company that owns them?
Click to expand...
From what I know, it's still all the same. If I'm not mistaken, they are also connected to the Winpalace group. But I could be wrong. Nevertheless, I wouldn't touch them with a barge pole.
 
Casinomeister said:
Fixed the thread title. :p

I thought Real Vegas was a thing of the past.
Click to expand...

Thanks CM.

hbears, bogus complaint is used when the complaint against the casino is bogus, not when the casino is bogus!

Is this the same casino as Real Vegas Online? If so, they have an interesting clause about refunds if you are totally dissatisfied. You might be able to get your deposit (s) back at least.

For now, keep after them, be polite but be persistent. I'd suggest using email for a couple of reasons. One, you will have a chance to temper your language and remain calm. Two, you will have records of their correspondence and your correspondence.

If you've had no success or payment(s) in a couple of more weeks, you could try contacting CDS. You will find the CDS logo on their homepage, click it and it will take you to a complaint form.

Now that you've found CM, check out the accredited list for some reputable casinos that won't jerk you around if you win.
 
Thanks all - appreciate everyone's input. I've now got it to the point where the payout has been "processed" and is in the accounting department hands to release for the bank wire. Am awaiting to see how long that will take. I received an e-mail from someone that said he was the manager and that I should have it early this week (keeping my fingers crossed)!! :D
 
Well as expected this week has come and passed and still no payout to my bank account. Now all of a sudden the cashier is setting up a new bank account with their payout processor. I am now going to have to wait until "maybe next week".

Really thinking I'm going to be out this money! :(
 
hmmmm unfortunately that's the way those casinos operate, they string the players along by stalling and will give you one excuse after another. Just keep asking them. If you're enough of a pain in the butt, they might just pay you to keep you from bugging them every day. But stay polite and keep your cool, you don't want them to have any excuse not to pay you.

Edit: Did you notice this term on their website?
Accounts which are approved for withdrawals will have the winnings processed in monthly increments at the discretion of the management.
Click to expand...

And there's also another term that states if you don't log in for 180 days they can take your whole balance. :rolleyes:
 
Over a month later...still more excuses and run-a-round as to why I don't have the funds yet. Apparently the money has been sent to the sending bank but "they are having issues" sending to my account. I am "assured" I will have it ASAP. :o
 
Even legitimate sites and banks experience delays over the holiday. I am so sorry this is happening to you.

CDS is not noted for being swift, and there are probably members that have been through it that can offer more suggestions.

I'd save myself the anxiety of doing that over the holidays, I wouldn't expect much action.

I'm not too sure CDS will solve anything for you either. But you don't have many ways to pursue this.

Keep after them, and don't play it back. Deliberate stalling and delays are meant to get a player frustrated to play away the withdrawal. You have ZERO chance of seeing your money if you do that.

I do hope your deposit(s) were small. There are lots of excellent CM accredited casinos to play at.
 
Real Vegas Online and Slotnuts are despicable.

Let's all try to remember to use their names rather than the casino so the posts get picked up and maybe other players will not fall into their traps.

Maxd, is there no way to rogue casinos that just won't cooperate and seemingly get a free pass from the rogue pit by just not responding to PABs?

I can't recall any happy endings to these stories.

Mind you, some Virtual players have seen winnings paid after many years, so you should never give up trying.

Hbears, I know it's cold comfort, but thank you for bringing your experience here, and I hope the slot gods smile on you elsewhere.
 
Thanks all - I get responses from customer support that don't jive at all with what CDS says. I still have an open case with them but have had no traction on that is almost 2 weeks.

I will stay on them (especially since they keep saying I will have it "this week" - for the last three weeks).
 
chayton said:
hmmmm unfortunately that's the way those casinos operate, they string the players along by stalling and will give you one excuse after another. Just keep asking them. If you're enough of a pain in the butt, they might just pay you to keep you from bugging them every day. But stay polite and keep your cool, you don't want them to have any excuse not to pay you.

Edit: Did you notice this term on their website?


And there's also another term that states if you don't log in for 180 days they can take your whole balance. :rolleyes:
Click to expand...

I noticed those - and I make sure I log in once a week. I also noticed this from their site which I have mentioned to them many times they don't follow.
All withdrawal requests are processed within 48 to 72 business hours during our regular scheduled accounting hours, Monday through Friday from 10:00 am ET to 9:00 pm ET. VIP withdrawals are processed from Monay thru Saturday and they are processed in less than 48 hours in most of the cases.

When requesting a withdrawal via check, please allow up to 5 business days before having the transaction approved and another 5 to 10 business days before the check is delivered to you.

You may place your withdrawal request at the casino cashier. Make sure to place one single withdrawal request instead of several ones as the system does not process several withdrawal requests.
Click to expand...
 
hbears said:
Amazingly good news - winnings were received to bank account this morning. I am shocked and thrilled at the same time.

Thanks to Oliver for seeing this payout through.
Click to expand...

Greetings Hbears,

We are glad that you received your winnings and we again do apologize for the delays due to unforeseen events. Should you have any other inquiries or concerns, you can email also email Arthur via [email protected] and we shall do our best to sort things out. We always pay out to our winning clients, and as much as possible, in a timely manner.

Thanks!
 
Arthur@RVO said:
Greetings Hbears,

We are glad that you received your winnings and we again do apologize for the delays due to unforeseen events. Should you have any other inquiries or concerns, you can email also email Arthur via [email protected] and we shall do our best to sort things out. We always pay out to our winning clients, and as much as possible, in a timely manner.

Thanks!
Click to expand...

Awesome.

Where do I sign up?
 
Here we go...once again. I guess I am bit foolish for playing here still, but now I am currently waiting for a payout of $1K from way back in April. They continue to give me the "we're waiting on the processor" BS. Arthur seems to have disappeared and I get nothing that would resemble management response. Opened a case with CDS and they closed it without resolution. What else can I do??
 
hbears said:
Here we go...once again. I guess I am bit foolish for playing here still, but now I am currently waiting for a payout of $1K from way back in April. They continue to give me the "we're waiting on the processor" BS. Arthur seems to have disappeared and I get nothing that would resemble management response. Opened a case with CDS and they closed it without resolution. What else can I do??
Click to expand...

Honestly, you probably know what we all think about you going back and play there even though you knew who and what they are.

Why did you do it?
 
hbears said:
It was a big bonus and small deposit requirement. Never thought I would reach the wagering requirements but I did have a very lucky streak (or so I thought). Would have cashed out more but max payout was $1K.
Click to expand...

Of course they don't want to pay you then. You were suppose to play your winnings back...not win more:eek2:
So if you get paid again then good, but if not...then you haven't lost so much, but maybe finally learned your lesson.

You can actually find bonuses at good casinos too, that will pay you within a week. Please try them next time.
Don't help these places to stay in business!!
 
hbears said:
Here we go...once again. I guess I am bit foolish for playing here still, but now I am currently waiting for a payout of $1K from way back in April. They continue to give me the "we're waiting on the processor" BS. Arthur seems to have disappeared and I get nothing that would resemble management response. Opened a case with CDS and they closed it without resolution. What else can I do??
Click to expand...

I would say I can't believe that you played there again, but that would be a lie. Don't be so soft on yourself, your not a "bit" foolish for playing here again, more like very, very , very, very, very foolish for playing there again. I would also guess that this isn't the first time you have deposited since your problem, this is just the first time you have had a withdrawal since then.

I'm sorry to say, but maybe a no pay will help teach you a valuable lesson. Them not paying your withdrawal on this "small" deposit may help you actually think about where you are playing rather then getting all hopped up on some "great bonus" opportunity.
 
After reading this thread. I can't believe you were foolish enough to go back there. Sorry bud I don't think you will get much sympathy here.
 
kadcox said:
After reading this thread. I can't believe you were foolish enough to go back there. Sorry bud I don't think you will get much sympathy here.
Click to expand...

Agreed, but since I still have some [sympathy] left, I'd advise the OP to contact [email protected]. He after all mentioned earlier in this thread that you could come to him if there were any issues. So why haven't you? :what:
 
Reading this thread made me go from :( for the OP to :D for the OP to :mad: AT the OP.

After all the chasing and the waiting you had to do just to get the first withdrawal paid, you should have taken that very lucky escape for exactly what it was.....a very lucky escape.

And having enjoyed that lucky escape, you go and get yourself captured again for the sake of a bloody bonus. :confused::what:

Please, please, please learn from your mistakes. Instead of repeating them.

Tirilej is right. You cannot help these kind of outfits stay in business by feeding them your money. Starve them of your money and they will die.

I do sincerely wish you luck getting this withdrawal paid. But I have this sinking feeling in the pit of my stomach that you won't be so lucky this time. :(

But if you somehow do get paid, please remember that there is such a thing as "third time UNlucky".
 
hbears said:
Still awaiting payment. No response from CDS either. :(
Click to expand...



So why are you here? We already know Real Vegas is a crappy casino. You need to remember how it feels to be jerked around waiting forever to be paid. Not much fun, eh?

TRY PLAYING AT AN ACCREDITED CASINO THAT WILL PAY A WIN IN DAYS, NOT MONTHS!!! STOP BEING A DAMN PUTZ AND FALLING FOR THEIR DAMN GAMES.

If you are here for a bit of advice, well you just got it (for the umpth time) :rolleyes: RTG your thing? Try looking up to the left for a button called "Accredited Casinos" and click it. Now enjoy a wonderful world of good casinos that are fun and pay winners fast.

Good luck!
 
Mouche12 said:
Agreed, but since I still have some [sympathy] left, I'd advise the OP to contact [email protected]. He after all mentioned earlier in this thread that you could come to him if there were any issues. So why haven't you? :what:
Click to expand...

Over a dozen emails sent to him with only one or two being replied to stating they are still awaiting to hear from their processor. I realize at this point it's a long shot I'll see the money, but $1K is a lot to me and I'm going to continue to fight to try and get it.
 
suzecat said:
So why are you here? We already know Real Vegas is a crappy casino. You need to remember how it feels to be jerked around waiting forever to be paid. Not much fun, eh?

TRY PLAYING AT AN ACCREDITED CASINO THAT WILL PAY A WIN IN DAYS, NOT MONTHS!!! STOP BEING A DAMN PUTZ AND FALLING FOR THEIR DAMN GAMES.

If you are here for a bit of advice, well you just got it (for the umpth time) :rolleyes: RTG your thing? Try looking up to the left for a button called "Accredited Casinos" and click it. Now enjoy a wonderful world of good casinos that are fun and pay winners fast.

Good luck!
Click to expand...
I have used accredited casinos since all of this happened, however not one cash out from any of them. I made the deposit shortly after receiving my first set of winnings thinking they were really trying to turn it around and since I had luck there it was worth a shot. Needless to say they haven't seen another deposit since April...which is probably one reason as to why I haven't seen this money.
 
hbears said:
I have used accredited casinos since all of this happened, however not one cash out from any of them. I made the deposit shortly after receiving my first set of winnings thinking they were really trying to turn it around and since I had luck there it was worth a shot. Needless to say they haven't seen another deposit since April...which is probably one reason as to why I haven't seen this money.
Click to expand...

Even if you never got lucky at an accredited casino or did not manage a cashout, if given a choice

Accredited Casino (Small or zero Bonus, assured pay out, active rep, no noteworthy complaints regarding cashouts)

VS

Roguish Casino (or exhibiting rogue tendencies, large bonus, multiple complaints in forum, No PAB possibility, delayed or refused payments)

I'd say that's a very easy pick...at least for the majority of us...:(:(
 
hbears said:
I have used accredited casinos since all of this happened, however not one cash out from any of them. I made the deposit shortly after receiving my first set of winnings thinking they were really trying to turn it around and since I had luck there it was worth a shot. Needless to say they haven't seen another deposit since April...which is probably one reason as to why I haven't seen this money.
Click to expand...



The house always wins ........ the mantra of every successful gambler.

Overall, no one makes money gambling; it is an enjoyable hobby, not a job that pays a salary. When making a deposit, do so with full knowledge that you just made a donation at the casino of your choice. NEVER deposit money you cannot afford to lose, like household money.

What if you get lucky and hit a big win? Well you want to get paid don't you? That would be a good time to have made your donation at a casino that pays winners with no muss, no fuss.

Have fun by making good choices!
 
Lets say true abaout you story - First time you play in scam / very bad casinos group and you got your winnings ( after few months) Only becose they owner and people conected with this poor casinos - wanted to make a good impression - in casinomeisters forum / and mayby find some new good quality players from casinomeisters... ( Immidiatly after you recived money person from them Artur RVO registered in forum ) So this was only Strategy.

But offcorse rest experienced players write again true abaout their poor quality brands and not recomendded play in their casinos ( so they strategy / idea not work ).

Next you make secund deposit in same brand and again you waiting few month but this time nobody from them dont care abaout you winings - ( probably this time they dont send you money and this will be your expensive lesson).

Im wonna also ask you how you can chose Scam Rtg brand compared with save acredited RTG casinos ?

Even if Scam RTG offered you Big Massive welcome or regular bonuses even with smaller wagering - if they set up you max cashuts in your deposits bonus
( you say you can colect only 1000$ but win more .....)?!!!

Im check this site and they welcome bonuses First 5000% bonus secund 2000% annd 3 bonus 1000% - This is "to good to be true promotions" ANY safe RTG brand dont offered bonuses like this.......

Safe acredited casinos from RTG - have smaller regular bonuses mayby even with a little higher wagering But Without Max Cashauts ! - and you got your money in short time without problem.
 
Did you end up getting paid , did you ever hear back from Oliver Curran , and did you ever catch up with Arthur Lee ?
More to the point is there a current Rep for this group which is still active on this forum .

I'm to understand that Arthur Lee is no longer connected to the group and that a certain Angela filled his job as v.i.p manager
she can be reached at [email protected]** hope that helps .
 
GhostRidah said:
Did you end up getting paid , did you ever hear back from Oliver Curran , and did you ever catch up with Arthur Lee ?
More to the point is there a current Rep for this group which is still active on this forum .

I'm to understand that Arthur Lee is no longer connected to the group and that a certain Angela filled his job as v.i.p manager
she can be reached at [email protected]** hope that helps .
Click to expand...

...and I'm surprised that anyone even know these things about one of the worst casinos I've ever heard about.
How come you dig up such an old thread just to post that?
 
Tirilej said:
...and I'm surprised that anyone even know these things about one of the worst casinos I've ever heard about.
How come you dig up such an old thread just to post that?
Click to expand...

You have to define worst because the definition can take various forms wolves in sheep's clothing and etc , how did i dig up such an old thread
easily with google , and what matters is people getting their money wouldn't you agree ? .
 
GhostRidah said:
You have to define worst because the definition can take various forms wolves in sheep's clothing and etc , how did i dig up such an old thread
easily with google , and what matters is people getting their money wouldn't you agree ? .
Click to expand...

No, not really. The most important thing must be to make sure people don't play there in the first place.
They are as bad as a casino can get.
They can't even be placed amongst the other rogue casinos since they are refusing to discuss player issues.

I hope noone who reads this thread are playing there.
 
well meantime i'm making an effort to try and re-establish communications so that tabled issues can get sorted it makes perfect logistical sense
to do so as there are people with "issues" of which I am trying to help with believe or not the company does pay out players for whatever reason
these delays happen or why things get left in the lurch is beyond my understand but one thing is clear they need to address the issues and
possibly provide the community with a rep (communicate with forum admins etc) so that business can get sorted .

Amen ?
 
Correct me if I'm wrong but isn't the Name Oliver Curran one of the Aliases that Warren Cloud was using ? Real1.webp

You know that guy that died way back when in 2008 xttp://www.onlinecasinotopic.com/news/death-of-warren-cloud-online-casino-operator-leaves-questions.html
hmm ...
 
are you affiliated with them?

GhostRidah said:
You have to define worst because the definition can take various forms wolves in sheep's clothing and etc , how did i dig up such an old thread
easily with google , and what matters is people getting their money wouldn't you agree ? .
Click to expand...

Getting people their money? Yes, I would agree that is very important (not sure what is MOST important). Do you have any special knowledge or connection that you believe you will be able to help?
 

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