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WARNING Real Vegas: no pay, AWOL CS = Avoid!

Discussion in 'Casinomeister Warnings' started by maxd, Nov 17, 2008.

    Nov 17, 2008
  1. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    We've had two Real Vegas Online Casino issues on the books for over a month now: total winnings at stake are $13,000+. Neither player had any resistance from the casino once they had submitted their documents and payment was assured "within 10 days". No payments were ever received and repeated attempts to contact Customer Service yield nothing since it's just an automatic answering service that asks players to leave their information for a call-back ... which of course never comes.

    We attempted to contact the casino several times for each of these issues and received no response whatsoever.

    Real Vegas Online uses RealTime Gaming (RTG) software and is licensed by the Kahnawake Gaming Commission.

    Warning: Real Vegas Online Casino (realvegasonline.com and realvegasonline.biz) is repeatedly issuing false "payment pending" statements after documents have been submitted and approved. The net result is that no payments are ever issued. Customer Service perpetuates the cycle by being unavailable and unresponsive. Avoid this casino!

    See also Curgam Malta Ltd, avoid all casinos in this group.
     
    Last edited: Jan 21, 2010
    4 people like this.
  2. Nov 17, 2008
  3. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    1 person likes this.

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