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Question Re: Bonus Terms, No Complaint

Discussion in 'Casino Complaints - Bonus Issues' started by Taxi298, Jan 7, 2012.

    Jan 7, 2012
  1. Taxi298

    Taxi298 Dormant account

    Occupation:
    Professional - Medical
    Location:
    Atlantic Canada
    I play at several RTG and Microgaming casinos. I use bonus codes offered quite often and have recently used a coupon at an RTG casino and met the playthrough requirements. I have a withdrawable balance after meeting playthrough but am not ready to make a withdrawal request. I would like to play some table games and these are restricted under the bonus terms but they have said (live chat); that since I have met playthrough, I can now play anything I like, including previously restricted games. Does this sound right?

    I don't want to jeopardize any future withdrawal request because I played a little blackjack AFTER meeting playthrough. Has anyone experienced declined withdrawals or void winnings after bonus terms were met when they played previously restricted games?
     
  2. Jan 7, 2012
  3. LaHutti

    LaHutti Sr. ÜberUnter Ass. Man. webby PABnonaccred PABaccred

    Occupation:
    .
    Location:
    East and West
    Well I would be extremely careful doing that, if I was you. At least have them send you an e-mail, saying that you're free to play anything you want with the money.
    There has been quite a few cases re this, and to be honest, I would NOT risk it....(Then again, I have trouble trusting RTG casinos in general).
    I would withdraw, and then redeposit, if I was you.
     
    3 people like this.
  4. Jan 7, 2012
  5. Cleveland

    Cleveland Meister Member

    Occupation:
    Professional problem solver
    Location:
    Texas
    I agree with LaHutti. Especially with the climate these days at so many online casinos.

    Not worth taking the chance. Withdraw and redeposit.
     
    1 person likes this.
  6. Jan 7, 2012
  7. cdomi66

    cdomi66 Experienced Member

    Occupation:
    truck driver
    Location:
    Calgary, AB
    I had same situation once, went to chat, he told me I could carry on and play anything I liked.

    When I tried to withdraw was initially refused because I'd played disallowed games, even though I met the playthru. They did cash me out after I explained I'd spoken with Chat Guy, but there ya go ;)

    Definitely safer to withdraw, and redeposit. Grats on your win!
     
    1 person likes this.
  8. Jan 7, 2012
  9. bpb

    bpb Banned User - repeated violations of rule 1.14 (tr PABnorogue PABnonaccred

    Location:
    Haverhill
    Casinos would prefer that you withdraw and redeposit, thus incurring fees on their end. They would prefer this because they are not intelligent.
     
  10. Jan 12, 2012
  11. Taxi298

    Taxi298 Dormant account

    Occupation:
    Professional - Medical
    Location:
    Atlantic Canada
    Thanks for your response; I resisted temptation and stuck to slot play this time and ended up playing it all to zero, but had fun doing it.
     
  12. Jan 12, 2012
  13. Taxi298

    Taxi298 Dormant account

    Occupation:
    Professional - Medical
    Location:
    Atlantic Canada
    Thanks for the help; I stayed away from the restricted games. There was something about the live chat that made me a little uneasy. It wasn't a huge win and I ended up frittering it away on slot play in any case.
     
  14. Jan 12, 2012
  15. Luckylizzy

    Luckylizzy Dormant account

    Occupation:
    content manager for affiliate sites
    Location:
    Orlando, Fl
    At least you had fun doing it though :) That's what counts!

    I never have the discipline to withdraw while I'm ahead and I usually don't regret it because I had fun.
     

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