Hello Rebecca,
after the good "reviews" / your quite dedicated work i read about in this thread, i will definitely give your casino a try as soon as my last transfer hits my neteller.
As a german long-time gambler i am very familiar with the sky-high variance and the possible "multi-retrigger-freespin-rounds", which are both so characteristic for novomatics games. This characteristics, combined with the way lower rtp% those slots offer in our landbased casinos (spielotheken), makes playing them an often expensive hobby... So it would be really cool, to maybe have found a reputable online-casino to play those very fun games!
Regarding your future promotions i would like to offer my current thoughts on the current casinobonus-landscape:
1. I more and more come to the conclusion, that instantly credited match-bonuses are really not worth it for me as a slot player. They mostly make me lose my deposits in about the same time, but at a higher bet per spin, as deposits without bonus. (i know, my fault)
2. Having the bonus credited after losing my deposit (your current system, if i understand it correctly)
OR being able to withdraw my winnings anytime, as long as all bets were made with the real-money part of my balance (like bet-at.eu bonuses work at the moment) are both way more interesting systems for me...
3. Why does no casino (i know of) go a completely different route and ends all those "xxx% deposit match holding the players money hostage (d+b)*xx WR"-crap? (as mentioned under 2. you and bet-at.eu start going the right direction)
4. A real loyalty-program could be the best solution to get long-term customers! "Simply" paying the player cold, hard cash at the end of every month... Cashback based on two things: the total wagering-amount your customer has made that month + vip-levels, which are calculated on the customers deposited money over a period of several month...
5. Not having a loyal customer fall down several vip-levels too fast, because he has a month or two with very low / without deposits. There simply are times, where the normal "gambling-allocation" has to be spend on more important things. And to "punish" a loyal customer in those times by instantly downgrading his vip-level
OR WORSE make him deposit the money needed otherwise only to keep his vip-level, are both totally wrong in my eyes!
Maybe these points are a little help for you in coming up with THE groundbreaking idea regarding your promotions ;-) If not, i at least killed some time rambling on an internet-forum
Looking forward to give Quasar Gaming a try!
Best regards,
René