Baptism by Fire - success Quasar Gaming wants to come on board

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Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland

lotusch

A little mix of Dutch and Irish
Joined
Jun 3, 2013
Location
Dún Dealgan
Good luck with this guys!
I am sure they are gonna make it into the acredited section...

I play there for a good while now,absolute spot on customer service,decent enough quick payouts...
I know they are planning to add new games soon also...

Mark. :thumbsup:
 

diva2000

Dormant account
Joined
Apr 25, 2013
Location
Malta
Hi All,

Thank you for the warm welcome. My name is Rebecca and I represent Quasargaming.com. As Bryan said, we are a casino company offering Novomatic games. We really have been putting all our efforts into providing the best services the industry has to offer. Please feel free to visit https://www.quasargaming.com/ for further details. We have a really great welcome offer and games (all in Flash) that mark immense popularity and require no downloads.

Customer Support, Fast Payouts, VIP and Loyalty Program are just some of the many reasons to try us out!

@ Dionysus, thank you for joining. I am sure you will have a pleasant experience and find that we are true to our word.

Good luck at the tables everyone!

Please feel free to PM for any further assistance. I can also be contacted via email on [email protected]

Have a lovely weekend
Regards,
Rebecca.
www.quasargaming.com
www.quasaraffiliates.com
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
Hello :)

Just curios about documents, i always like to send my docs for a verify after first deposit, but couldnt find any support email on homepage :)
other then that looks great :)
how long does a withdrawal to ewallet take?
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
Customer Support, Fast Payouts, VIP and Loyalty Program are just some of the many reasons to try us out!

You talk about customer support and fast payouts,
just curios because 24 hours ago i mailed my docs no reply, you may not have verified them but i would like to know you got them :)
also fast payouts, what do you guys call fast payouts ? someone here said he got paid in 48 hours, is that standard to an ewallet? as i dont find that very fast :)
 

threescatters

Dormant account
PABnonaccred
Joined
Dec 15, 2009
Location
UK
I started playing here some time ago and it is a very good casino. They paid me <40mins when I won a lot on book of ra and so I have gone back a few times, I like to have the ability to play on whatever software I fancy and this is my place to play Novamatics.
 

Shorty

Newbie member
Joined
Apr 4, 2012
Location
Germany
You talk about customer support and fast payouts,
just curios because 24 hours ago i mailed my docs no reply, you may not have verified them but i would like to know you got them :)
also fast payouts, what do you guys call fast payouts ? someone here said he got paid in 48 hours, is that standard to an ewallet? as i dont find that very fast :)

i usually had my money the next morning in my skrill account

i play there for some months and am satisfied, one of the few places where people from germany can play novoline slots online :oops:
 

ianbeale

Dormant account
PABnonaccred
Joined
Oct 15, 2010
Location
uk
My 2 pence worth if I can.

I have an account at Ovo, the sister site, I asked about them on here recently.

They have a refer a friend program that I looked into, it said that both parties would get a little something once the new player has deposited.

This didn't happen, both of us sent about 10 emails (email only CS, not good enough) and no replies. Finally a reply and I was told that it was a typo error and only the person who made the recommendation gets the bonus. They did give me 10Euro as a gift but still these kind of mistakes are lapse on the homepage.

I also dont like the fact you enter the game and chose from say 40 machines to play. Some of the latest wins on these displays go into the millions, again I would say lapse unless they are taking bets that most places couldn't dream of covering.
 

Blathaon

Senior Member
Joined
Oct 17, 2011
Location
Norway
I have some questions regarding Bonuses.

Welcome bonus 100%match up to 200€

Wagering requirements of x50 apply

5.In case you request a withdrawal of more than your deposit amount, before having met the bonus wagering requirements, your bonus and winnings may be void.

8.If a player makes a withdrawal before they have met the wagering requirements, any funds remaining in their Bonus Balance will be deemed null and void and the balance will return to zero.

I don't understand this, you kind of get the impression that you need to meet the 50xWR to be able to withdraw the bonus money. But that you can withdraw before meeting WR but the bonus will be lost. I am confused :confused:

Also is the WR 50x Bonus or is it 50x D+B?

And here from the general T&Cs

58. Bonus credits can be placed into a User account as part of a marketing campaign. These credits cannot be withdrawn or paid out but they must be used for the playing of games.

So are all Bonuses Sticky/phantom? Or does this only apply to some bonuses?

If someone knows then please enlighten me :)
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
I took the 100% bonus,never got to play it though, you can always withdraw you just forfeit the bonus :) not your real money, so i like it.


I have some questions regarding Bonuses.

Welcome bonus 100%match up to 200€

Wagering requirements of x50 apply

5.In case you request a withdrawal of more than your deposit amount, before having met the bonus wagering requirements, your bonus and winnings may be void.

8.If a player makes a withdrawal before they have met the wagering requirements, any funds remaining in their Bonus Balance will be deemed null and void and the balance will return to zero.

I don't understand this, you kind of get the impression that you need to meet the 50xWR to be able to withdraw the bonus money. But that you can withdraw before meeting WR but the bonus will be lost. I am confused :confused:

Also is the WR 50x Bonus or is it 50x D+B?

And here from the general T&Cs

58. Bonus credits can be placed into a User account as part of a marketing campaign. These credits cannot be withdrawn or paid out but they must be used for the playing of games.

So are all Bonuses Sticky/phantom? Or does this only apply to some bonuses?

If someone knows then please enlighten me :)
 

SlotMonster

Twitch Streamer - Affiliate
webmeister
Joined
Apr 2, 2007
Location
Belarus
Welcome on board! Nice to see another casino with Novomatic slots! Minimum bet size seems to be a bit high IMO.
 

Blathaon

Senior Member
Joined
Oct 17, 2011
Location
Norway
So i made a deposit of 100€ and i was under the impression that you get the bonus so that you can use it to play with. Well it seems that this is not the case, looks to be a post wager bonus.
I have read the T&C's but i'm none the wiser. :confused:

As you can see i have clearly been credited a bonus.
Old Attachment (Invalid)

But when you open a game you only have your deposit to play with.
Old Attachment (Invalid)


So if this is a post wager bonus then this should be better explained in the promotion T&C.
So if anyone can explain it then please do :)

Edit:So i lost my deposit, and now i can play the bonus money:what: , this is the weirdest bonus system i have encountered. And it doesn't seem to be explained anywhere.
 
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HIGHIQ

Banned User : misrepresentation and PAB abuse
PABnoaccred
PABnoaccred2
Joined
Dec 3, 2008
Location
NETHERLANDS
no live chat at this time of day?

hi everyone,

i was playing this casino today.. live chat was earlier online.. now seems offline

i tried to call them .. no one picked up the phone?

anyone any idea?
 

HIGHIQ

Banned User : misrepresentation and PAB abuse
PABnoaccred
PABnoaccred2
Joined
Dec 3, 2008
Location
NETHERLANDS
HOW IS IT POSSIBLE I WAS NOT ABLE TO WITHDRAW? NO LIVE CHAT, NO PHONE SUPPORT.. NO REPLY ON EMAIL.. PLAYED BACK 5K EURO...FOR ME NO CAN DO...ABSOLUTE DISSAPOINTED FOR A CASINO WANTS TO BE ACREDITED..!!
 

Mouche12

Kitty Lover
PABnonaccred
PABnoaccred
PABnononaccred
Joined
Jul 25, 2007
Location
Amsterdam
You don't need to yell to post
Did you try the rep here?
Did anyone make you put the 5k back in?

No, you have to wait obviously and not play it back (been there, done that...), but perhaps the OP can give us more details about this? How long is the pending period? I must assume there is no option to flush - not my kind of casino then, unless you get paid the next day.
 

HIGHIQ

Banned User : misrepresentation and PAB abuse
PABnoaccred
PABnoaccred2
Joined
Dec 3, 2008
Location
NETHERLANDS
No, you have to wait obviously and not play it back (been there, done that...), but perhaps the OP can give us more details about this? How long is the pending period? I must assume there is no option to flush - not my kind of casino then, unless you get paid the next day.
yes i send email to rep here and pm'd her aswell no response yesterday non of them,
withdraw was not able it say no available balance. of course i have all kinda screenshots now...it looked like a ghost casino... no one there.

whos run casino with no staff? tried phone them from 5 pm to 4 am in the morning lol.. no one!!
 

Publo

Full Member
Joined
Nov 21, 2005
Location
Poland
I had a great experience with this casino yesterday. Having to lose your deposit before you are allowed to wager the bonus is actually a great advantage if you play big stakes to hit some big wins. Right now their bonus system works like 100% cashback (they should make that clear in their T&C's). I've won almost 1000 Euros from 10 Euro spin and I was able to forfeit the bonus and withdraw the winnings. Payout took about an hour and it included very fast document verification.
The big downside is their software from Novomatic - they have the most dodgy slots I've ever seen.
 

HIGHIQ

Banned User : misrepresentation and PAB abuse
PABnoaccred
PABnoaccred2
Joined
Dec 3, 2008
Location
NETHERLANDS
I had a great experience with this casino yesterday. Having to lose your deposit before you are allowed to wager the bonus is actually a great advantage if you play big stakes to hit some big wins. Right now their bonus system works like 100% cashback (they should make that clear in their T&C's). I've won almost 1000 Euros from 10 Euro spin and I was able to forfeit the bonus and withdraw the winnings. Payout took about an hour and it included very fast document verification.
The big downside is their software from Novomatic - they have the most dodgy slots I've ever seen.
yes i send around 1 pm my docs in for verification.. while i was playing.. i got replied fast and verificated superfast...

after around 4 i was gonna to withdraw my funds.. and somehow it not let me.. live chat become offline (now still offline) tried to call them and no one picks up the phone.. emailed the rep here and pmd her .. send support an email .. al so far till now not replied ...

its a very spoky casino in my eyes.. you know what is more spokey.. i was playing slot and the max u can load to the game was 1000euro.. so i load that amount.. and i lost it at end and want to load more.. but that option u dont get.. u had to leave the slot.. so i left and clicked the same number slot i was playing earlier.. somehow i was in observer mode means someone else was playing on it now.. whole casino is almost empty... and how can someone jumped on the slot that fast i was playing on it...means that guy was watchin the whole time behind my back till i lost ...

i had to see how he hit bonus round in 5 minutes time with 4 times retrigger gave him 60 time freespin and a 600x pay out.. and i was playing 5 euro a spin.. that makes me really pissed..i didnt ask for a maximum of 1000 i didnt do self exclusion!!
 

PaaskeDenmark

Always think positive
webmeister
PABnoaccred
CAG
Joined
Nov 24, 2008
Location
UnKnown
yes i send around 1 pm my docs in for verification.. while i was playing.. i got replied fast and verificated superfast...

after around 4 i was gonna to withdraw my funds.. and somehow it not let me.. live chat become offline (now still offline) tried to call them and no one picks up the phone.. emailed the rep here and pmd her .. send support an email .. al so far till now not replied ...

its a very spoky casino in my eyes.. you know what is more spokey.. i was playing slot and the max u can load to the game was 1000euro.. so i load that amount.. and i lost it at end and want to load more.. but that option u dont get.. u had to leave the slot.. so i left and clicked the same number slot i was playing earlier.. somehow i was in observer mode means someone else was playing on it now.. whole casino is almost empty... and how can someone jumped on the slot that fast i was playing on it...means that guy was watchin the whole time behind my back till i lost ...

i had to see how he hit bonus round in 5 minutes time with 4 times retrigger gave him 60 time freespin and a 600x pay out.. and i was playing 5 euro a spin.. that makes me really pissed..i didnt ask for a maximum of 1000 i didnt do self exclusion!!

Ehmmm slots are random?? We are not talking Pub fruit slots here are we?? :eek: :rolleyes:
 

lotusch

A little mix of Dutch and Irish
Joined
Jun 3, 2013
Location
Dún Dealgan
.Means that guy was watchin the whole time behind my back till i lost ...

i had to see how he hit bonus round in 5 minutes time with 4 times retrigger gave him 60 time freespin and a 600x pay out.. and i was playing 5 euro a spin.. that makes me really pissed..i didnt ask for a maximum of 1000 i didnt do self exclusion!!

Yes you can watch other players playing slotmachines and when they leave you can then play that same slot.
But he was pure lucky to hit that big bonus as it is offcourse all totally random.

On the other hand,you can stay on the same slot if you reload your account before your balance reaches 0 so if you had more than 1000 Euro's to spend you could have reloaded your balance and kept on playing,so in that case the other player would have never the chance to "steal" your slot.

Just a tip so you know next time! :thumbsup:
 
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