You type well loads
- Oct 14, 2004
- United Kingdom
I have had a response from Neteller to my concerned query...
It's not a particularly satisfactory answer however, on the assumption that what has been stated in this thread - from both sides - is true.
They quote ....
"Under our merchant contracts, there are only exception cases where a merchant can withdraw member funds. However, these are very strict circumstances due to issues such as technical errors. Merchants are not able to withdraw member funds from NETELLER accounts at their own discretion."
However - Prime appeared to have used "their own discretion" in this case. Or they have misled Neteller as to the true nature of the claw-back ... in which case they must be on dodgy legal ground.
So, who is the liar, Neteller or Prime?
Prime - no need to give any reason to Neteller in order to reverse a payment provided the funds are still there.
Neteller - only in exceptional circumstances can this happen.
Josh, if you are here, Neteller just told Ferretktf you are a liar, if you are not, you had better get onto Neteller and demand they tell the truth to players and the media the next time this point is raised.
Neteller are probably ignoring Jetset as the other questions are not going to be answered (US 75 days & share suspension). Both would be subject to market rules about selective release of market sensitive information. Answering the first question by reply would show that failure to address the latter issues now is deliberate. Simply not replying allows a large number of excuses of the "we never got your letter/E-mail/query" variety. No doubt, they will be forced into having to make an announcement this coming week, as the stock market will be expecting one.