Pragmatic Prize Drops

ThomasMT

Full Member
MM
Joined
Jan 8, 2020
Location
Southend-on-Sea
Was playing Tut this morning and I won a prize drop but I didn't receive the prize. Does anyone know if prizes are instant or awarded at a later date?
 

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paul7388

Ueber Meister
MM
Joined
Jan 8, 2014
Location
glasgow scotland
Was playing Tut this morning and I won a prize drop but I didn't receive the prize. Does anyone know if prizes are instant or awarded at a later date?

Congrats on winning one.

They are run over all sites so taking rules are the same. William Hill says all prizes should be added to account within 72 hours so i am taking it it is not instant.
 

ThomasMT

Full Member
MM
Joined
Jan 8, 2020
Location
Southend-on-Sea
Thank you. I will leave it a few days and if nothing shows up I will contact support.

I won a Yggdrasil drop over Easter £400 and I never got it. When I contacted support they had no idea what I was on about as they had already removed the promotion page from their site!
 
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