external image

PLAYTECH: the nightmare list

Vegas Red is off the hook. Sisters Tropez and Europa are not.


Giant Vegas
Royal Dice
Sierra Star

African Palace
Indio


Swiss Casino
Casino Las Vegas

50 Stars Casino
Casino King
Magic Box

Casino Tropez
Europa Casino

Casino Del Rio
Hammers
Vegas Red

Grand Banks
Sterling House
Black Widow

Joyland
Monaco Gold

Carnival
Club Dice
Prestige
Playgate
Diamond Club
USA New York

Bet Royal
 
Now Swiss Casino is off the hook - the player owed $6000 has been paid and most thoughtfully didn't bother to post. To Swiss Casino: good move. To "Ebruduck": you suck. I sometimes wonder why ANY of us bother showing an interest in other players' issues when they're so flaming discourteous.

The Giant Vegas player is still waiting. There were also issues with Europa and LV I've not heard about in a while, so I figure they're probably settled and the players, as per usual, haven't bothered to acknowledge the fact.

Giant Vegas
Royal Dice
Sierra Star

African Palace
Indio


Casino Las Vegas (???)
50 Stars Casino
Casino King
Magic Box

Casino Tropez (???)
Europa Casino (???)
Casino Del Rio
Hammers
Vegas Red

Grand Banks
Sterling House
Black Widow

Joyland
Monaco Gold

Carnival
Club Dice
Prestige
Playgate
Diamond Club
USA New York

Bet Royal
 
Glad to hear that some of this has been resolved. Good job to all of you who worked on this. And shame on the ones who can't be bothered to come and post a simple public thank you.
 
LMAO - read this thread:

https://www.casinomeister.com/forum...o-las-vegas-swiss-casino-magic-box-etc.12164/

The Swiss group are back to total unplayability.

Oh, and African Palace are off the hook based on their agreement with the 30K player. Still waiting for confirmation of when he's paid in full, however.

Giant Vegas
Royal Dice
Sierra Star


African Palace
Indio

Swiss Casino
Casino Las Vegas
50 Stars Casino
Casino King
Magic Box


Casino Tropez (???)
Europa Casino (???)
Casino Del Rio
Hammers
Vegas Red

Grand Banks
Sterling House
Black Widow

Joyland
Monaco Gold

Carnival
Club Dice
Prestige
Playgate
Diamond Club
USA New York

Bet Royal
 
Just a note too, of what I noticed, the new Cameo Casino refers to itself within it's software as a "Tropez Casino" ... if this means anything... I haven't had any type of experience with them either way, but can't help to say that this makes me reluctant to play there
 
another new playtech

32 Vegas (
You do not have permission to view link Log in or register now.
)
It belongs to Crown Solution Gaming Ltd. and marketed by Casinopays.
So it's connected to the group of Joyland, Monaco Gold, Carnival, Club Dice, Prestige, Playgate, Diamond Club, USA, New York.

It seems to me that after Playtech entered the stock market, licences must have got cheaper ;)
New casinos appear like mushrooms... (subject of another thread)
 
barf

nektar4d said:
32 Vegas (
You do not have permission to view link Log in or register now.
)
It belongs to Crown Solution Gaming Ltd. and marketed by Casinopays.
So it's connected to the group of Joyland, Monaco Gold, Carnival, Club Dice, Prestige, Playgate, Diamond Club, USA, New York.

It seems to me that after Playtech entered the stock market, licences must have got cheaper ;)
New casinos appear like mushrooms... (subject of another thread)
Hmmm...now I wonder why they named themselves 32 something?
:barf:
 
Just a side note. I just clicked on the link to 32vegas.com and as soon as my browser ( IE ) navigated there, Windows Installer Loaded up :eek2:

I immediately cancelled anyhow. Does anyone else encounter the same, or is there something I haven't installed on my laptop in order for me to load the site correctly?

As far as I am aware I am up to date with all flash, windows, java updates etc :confused:
 
All the Joyland group casinos have that device thing that launches that evil auto-installer. You just have to machine-gun click "cancel" until it eventually stops.

The marketing tactics these people use are disgusting - they'll do anything to get their software on your machine. The theory is obviously, oh well, I've got it now so I might as well play. Flabbergasting business practice.

Thanks for the note, Nectar4d.
 
Giant Vegas
Royal Dice
Sierra Star

African Palace
Indio

Swiss Casino
Casino Las Vegas
50 Stars Casino
Casino King
Magic Box


Casino Tropez (???)
Europa Casino (???)
Casino Del Rio
Hammers
Vegas Red

Grand Banks
Sterling House
Black Widow

Joyland
Monaco Gold

Carnival
Club Dice
Prestige
Playgate
Diamond Club
USA New York
32Vegas

Bet Royal
 
Casinomeister said:
Hmmm...now I wonder why they named themselves 32 something?
:barf:

That's what I thought also at the first moment!

Ok, let's dream a while: Suppose that casinos could use different software platforms at the same time... Can you imagine 32 Red running also at Playtech ?!?

With the same reliability and the same level of service...
What a better world it would be. :cheers:


Webzcas said:
Just a side note. I just clicked on the link to 32vegas.com and as soon as my browser ( IE ) navigated there, Windows Installer Loaded up :eek2:

I immediately cancelled anyhow. Does anyone else encounter the same, or is there something I haven't installed on my laptop in order for me to load the site correctly?

As far as I am aware I am up to date with all flash, windows, java updates etc :confused:

Use Firefox! ;)
 
Playtech

I do know some playtech casinos don't play by the rules...

What dissapoints me is howcome Playtech allows people that use their software to incur in such activities.

You can check the meister's evil ones and several playtech casinos as are there. A very drastic complain one who apparently threats customers over the phone.

Any way, I do believe Playtech software is great, better gaming experience than microgaming. However couldn't tell you much about fairness.. but regarding graphics and gaming experience playtech kicks ass.

Just to make a compare them, go to monaco gold and mummysgold and you make the call

only my opinion...
 
How this thread is going to survive without Caruso?

I can see right now that Caruso is banned...
But who will update this thread with such a dedication? :(

Dear admins, I ask you if there is the possibility to selectively permit for a member to be able to post to threads other than the one/s which are responsible for the banning. :rolleyes:
If this is possible, give us Caruso back here! :notworthy


BTW also an update: I mentioned in another thread that I have tried recently the new XXL Club, (russian casino) and received my first withdraw from them just fine.
Other new playtechs: Centrebet, Hi-Rollers casino.
I have tried Centrebet and made a couple of withdraws just fine also but I can't find any comps yet and their interface is confusing (because its connected with their sportsbook).
 
Playtech

HHAHA its becoming a trend on bringing back old threads..

As mentioned before... is real sad. Playtech is such an amazing software and provides probably the best gaming experience in the market, however a lot of the companies who run their software are just too irresponsible and should be on the rogue pit.

I knew XXL will be a good one, no one will take that dedication on making such a nice Casino to scam everyone.

Sierra Star its another one that could become something...

Playtech recently went public... Their major stock holders should do something on making sure all their buyers behave in order to keep a good reputation
 
Devo11 said:
Bumping a thread after four hours seems a bit excessive, eh?

nektar4d said:
I ask you if there is the possibility to selectively permit for a member to be able to post to threads other than the one/s which are responsible for the banning
There is really no need for this since there are enough seasoned players that can make valuable contributions to threads like these.
 
The Watchdog said:
HHAHA its becoming a trend on bringing back old threads...
As mentioned before... is real sad. Playtech is such an amazing software and provides probably the best gaming experience in the market, however a lot of the companies who run their software are just too irresponsible and should be on the rogue pit.

Sierra Star its another one that could become something...

Playtech recently went public... Their major stock holders should do something on making sure all their buyers behave in order to keep a good reputation

Thank you Watchdog for the feedback.
I agree with you that the graphical interface is the best and I understand that many new players will be captivated by that.

So the point if this thread is not to repeat it again and again.
This thread should be updated with the new data of any negative cases and work as a guideline to new players. :notworthy

If you just check the complaint section after this thread (and of course before), you will be amazed with how many players have problems with casinos already listed here. If they had checked this thread perhaps they would had avoided all these problems. ;)
(BTW Sierra Star is on the negative list)

It needs someone experienced with some available time to follow up the negative cases and update as correctly as possible this thread. In the meantime, all experiences from players, especially the negative ones, are mostly welcomed here to be recorded.
 
caruso said:
Monaco Gold very kindly provided me with their complete group via a snail-mail spam shot this morning. Add to that a rather neat list posted in another thread...

Link Outdated / Removed

...and I'm posting an update of the current Playtech Nightmare List. For some reason I originally missed out African Palace and Indio. No idea why that was. I have also now separated the offending casinos from those "guilty by association" by putting the offenders in bold. Any corrections / comments, please say - I'm more than happy to repost and keep this list as visible as possible.


Giant Vegas
Royal Dice

African Palace
Indio


Swiss Casino
Casino Las Vegas

50 Stars Casino
Casino King
Magic Box

Vegas Red
Casino Tropez
Casino Del Rio
Europa Casino

Hammers

Grand Banks
Sterling House
Black Widow

Joyland
Monaco Gold

Carnival
Club Dice
Prestige
Playgate
Diamond Club
USA New York

Grand Banks
Black Widow
Sterling House


All the above 28 casinos have themelves, or belong to the same group that have, misappropriated players' funds in one form or another.

caruso

what about siac (sports inter action casino) i had a nightmare getting paid, i did in the end with the help off a woman on here. lots of other people had the same problem as well........
 
For Several Years

I thought Monaco Gold was one of playtech's finest casino.

When I learned they were linked to Joyland and Club Dice I was really dissapointed.

It seems that they advertise as Playtech's best casino on the web, however what Playtech seems not be aware of is of the amount of operations giving their fine software the worst reputation ever.

How many Playtech Casinos are out there now days? probably around 50??

And of those $50 Casinos (not counting poker rooms) how many are decent? like 10???

Its really a shame
 
wobble33 said:
caruso, what about siac (sports inter action casino) i had a nightmare getting paid, i did in the end with the help off a woman on here. lots of other people had the same problem as well........

Hello wobble33. Caruso can't answer you now. I wish I had the time to evaluate the situation and update the list responsibly. And my English is not perfect as well. Can u imagine? I checked to the dictionary to find out what the word "bump" means and found it, yet I can't really understand what it means practically here:confused:
Nevertheless I thank you for your feedback.

The Watchdog said:
What happened with Sierra Star???
And does anyone know about HardrockCasino.??? They are using playtech as well..
Its a shame Sierra is not doing a good job. Probably is the best casino site I have ever seen

Sierra Star belongs to the same group with Giant Vegas which has a serious case.
About Hard Rock casino: My personal overall experience is great.
It started strangely but the rep here responded very well. After that, I have done a lot of deposits and withdraws just fine. At some point when I was really lucky and made a series of withdraws, they locked my account (by not accepting deposits) but after some time and contacts, they unlocked me.
They have the british professional support which I like.
One point is that they only accept credit cards and not e-wallets. But like many english casinos they pay back to the credit card in less than 24 hours :thumbsup:
 
Nice about Hard Rock

I saw a recent thread about a guy asking which casino pays back to credit cards.

I am pretty sure Hard Rock could use this as advertisement. A lot of casinos will not honour that type of payment and I am pretty sure thousands of customers will appreciate that. Even more if its a fact that they will refund your credit card withing 24 hours.

Here in Costa Rica land based casinos will do it, not all of them, but the funds appear in your credit card after 48 hours


Good For Hard Rock Casino....
 
Hard Rock

The Watchdog said:
...I am pretty sure Hard Rock could use this as advertisement. A lot of casinos will not honour that type of payment and I am pretty sure thousands of customers will appreciate that. Even more if its a fact that they will refund your credit card withing 24 hours. Good For Hard Rock Casino....

Indeed and let me clarify, 24 hours for the funds to appear to the credit card. The process is probably within 1 hour. Many England (or Gibraltar) based casinos have this option also. I remember it as a proven possibility from the big English sportsbook companies. All their casinos brances have this possibility, independently from the software used (e.g. from different software I could mention Ladbrokes, Williams Hill, Eurobet etc). It seems that the European Union banking environment helps such transactions.
From the playtech scene my favorite casino with similar credit card payment is Bet 365.
 
nektar4d said:
Hello wobble33. Caruso can't answer you now. I wish I had the time to evaluate the situation and update the list responsibly. And my English is not perfect as well. Can u imagine? I checked to the dictionary to find out what the word "bump" means and found it, yet I can't really understand what it means practically here:confused:

The word "bump" in this instance could be classified as American slang for bringing up an old issue.

Users can "bump up" a thread in the list (make it more current and/or visible, if you will) by simply posting a reply. I think Bryan's response was because Devo had "bumped" the thread only 4 hours after you had initially asked if this thread would survive without caruso.

In this business, and it's just my own personal opinion, 4 hours isn't a sufficient amount of time to expect a response to a post on this or any bulletin board. People are in different time zones and devote different amounts of time to the board ... a day or two, I could see a "bump", but not in just 4 hours. :thumbsup:
 
As I have said again,

Is Club Dice still bad?

I play and get paid in club dice group of casinos just fine.
But I play without bonuses in many playtech casinos for extra security.
And the major point is, what happens with the specific cases of players who have problems. If the players dont update their cases, we cant know of the changes in the playtech arena.
 
I like Playtechs a lot. I don't know why people of CM hates them, but there are some casinos like XXL Club that are very good :thumbsup:

In request of some people I copy here the blacklists of Playtech. This blacklist are automatic, if you are in one you will be banned of most of Playtechs.

These are them:

Blacklist 1 - Casino Partners :

If they close your account in one of these casinos you will be blacklisted in:

Casino Tropez
Casino Del Rio
Vegas Red Casino
Europa Casino
Hammers Casino
Cameo Casino
Titan Poker
Bingo Day

Blacklist 2 - CPays:

If you have problems with any Cpays casino you will be blacklisted in most of them:

List a)

Carnival Casino
Monaco Gold Casino
Playgate Casino
ClubDice Casino

List b)

Joyland Casino
Amber Coast Casino
EuroGrand Casino

Blacklist 3 - Playtech Main List:

If you have BIG problems in any PlayTech casino you will be blacklisted in most of them.

PD: Casino Blasters have not a Blacklist ;)
 
what about the new ninja777?

All I know so far about them is that they are new and they started with a frustrating trick by promising new players a 50$ bonus supposed to last till 5 March, but after a few days they denied the offer!
I have also opened an account without getting the bonus although I was promised that by email :mad:

At least they published after a few days on their site that the offer is temporarily closed...
I just noticed that a new thread has opened about them:
https://www.casinomeister.com/forums/threads/important-ninja777-com-important.16714/
 
Last edited:
I like Playtechs a lot. I don't know why people of CM hates them, but there are some casinos like XXL Club that are very good :thumbsup:

I would not second that.

XXL snatched my withdrawal of 564 in January and only gave back my deposit of 200. I have never had any problems like this, and I thought them to be reputable. I guess not. I have sent them over ten e-mails and they have only answerered to about half of them and will not give me a specific reason why they chose to ban me. Instead I get this ignored and generic e-mails like this:

We have received your email regarding your account and we would like to
take this opportunity to inform you that we are closing your gaming account
with us. It may be due to a number of reasons including (but not limited to)
the following:1. Previous activity in the gaming industry and/or affiliated casinos2. Previous activity with regards to banking and/or credit card
systems

We have removed from your account the winnings amounting
to 364.00 as per Management's decision.

Ok, if I win at a casino or take advantage of bonuses please feel free to ban me AFTERWARDS you have paid me if you think I am not a good customer.

If you ban me and snatch my winnings then that is unacceptable. I have gave them over a month to pay me but still nothing. :(
 
I would not second that.

XXL snatched my withdrawal of 564 in January and only gave back my deposit of 200. I have never had any problems like this, and I thought them to be reputable. I guess not. I have sent them over ten e-mails and they have only answerered to about half of them and will not give me a specific reason why they chose to ban me. Instead I get this ignored and generic e-mails like this:



Ok, if I win at a casino or take advantage of bonuses please feel free to ban me AFTERWARDS you have paid me if you think I am not a good customer.

If you ban me and snatch my winnings then that is unacceptable. I have gave them over a month to pay me but still nothing. :(

I'm sure that you're in a blacklist:

https://www.casinomeister.com/forums/threads/playtech-the-nightmare-list.10836/?highlight=megasport

They are fair. They sent you money back, most casinos, when close accounts
take all your money :thumbsup:
 
I would not second that.

XXL snatched my withdrawal of 564 in January and only gave back my deposit of 200. I have never had any problems like this, and I thought them to be reputable. I guess not. I have sent them over ten e-mails and they have only answerered to about half of them and will not give me a specific reason why they chose to ban me. Instead I get this ignored and generic e-mails like this:



Ok, if I win at a casino or take advantage of bonuses please feel free to ban me AFTERWARDS you have paid me if you think I am not a good customer.

If you ban me and snatch my winnings then that is unacceptable. I have gave them over a month to pay me but still nothing. :(

Hi Cyprean

I just found your thread today here and would like to review your problems in our casino. I'm more than willing to clarify the situation. Please PM me your account number and I'll get back to you as soon as possible.

I'm sure there is an explanation for it as we never had only one player complain throughout our first year of operation.
 
Cypran

I found your account and know the reason why your winning were cut from your account and I trust it to be a legitimate action. I've PM you the reason, you can decide for yourself to make it public or keep it for yourself.
 
Hi Cyprean

I just found your thread today here and would like to review your problems in our casino. I'm more than willing to clarify the situation. Please PM me your account number and I'll get back to you as soon as possible.

Thanks for finally responding to my case. I have struggled with the e-mail CS but so far they were very unhelpful.

I will send you a PM.
 
Action Online is officially blacklisted

https://www.casinomeister.com/online-casinos/reviews/action-online/

As I signed before a month, I sent them an email to check their support.
No reply, I sent again... no reply and just from curiosity I sent them the same email from 3 different computers about 10 times totally. Guess what?
No reply.
Of course I didn't deposit at all.
Today I saw the rogue section and I can fully understand the case.
Ouf, the nightmare list will never end...
 
I don't care. There are more microgamings rougued than Playtech ones :lolup:

And RTG too...

Just choose a fair casino, there are a lot. Kiwi, Fastwin, Tila, Megasport, XXL Club, Del Rio, Club On The Park, The Tote(sport), BetFred,...
 

Users who are viewing this thread

Accredited Casinos

Read about our rating system and how it's done.
Back
Top