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As far as I know its always been treated as UK when I sign up at casinos, don't know if/why Skill - on - net would treat it any differently.

It's up to operator, many keep them separately, some can keep them somehow together, have never yet seen that any operator would make exact same account settings for both but guess that can be possible.

UKGC accounts have their own special things with cool off periods etc.. which are different from almost any other regulator. Things like Gamstop don't have to be applied for NI players etc.. Easiest way to find that out is check with operator that under which regulation you are.
 
when it comes to withdraw I have withdraw 3 times from ojo 1st one was in my bank account in 2.5 hrs I think they were just trying to impress me with the etransfer the other 2 still under 24hrs. last one being 3k. but yes no lockwithdraw and they strongly try to get you to reverse because they have up to 11hrs to proscess it especially if you in Canada and like 11pm eastern .I made the mistake once of reverse lost it all just set the limit settings and good to go. or just get the fuck of ojo till you see message, I have had money in my bank when I got the text with the code but if you have autodeposit like me dont need the code.
 
Proof? Please

Fast google some links



The regulatory arrangements for gambling in Northern Ireland differ greatly from those in place in Great Britain and operate under different legislation in each jurisdiction.

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Sone NI compliance posts, like FOBT:s max bet rule was applied by big bookies under pressure from Belfast city councillor but didn't happen like under UKGC places automatically:

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So legislation there is old which why probably some or many (don't know operators one by one) are applying UKGC regulations but it's not really mandatory from legal point of view. Hopefully get something updated this year. Many believes they are regulated by UKGC but it's pretty much up to operator to decide players account settings, full UKGC regulations are for sure compliant for NI and more so following them should at least be safe.

Quite far offtopic in this thread, but where it started was that player from Belfast can see some game available what player from other part of UK can't.

edit: quite short and simply said here:

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Your payment was processed on Friday (14/2) and sent morning of the 15th via Interact ( weekend ). Sometimes it can take up to 3 working days for them to send you the SMS code or email ( depends on your settings ) especially if this is your first withdrawal through them. And our advice ( given both times when you contacted us twice yesterday ) was for you to contact Interact.

The fact that the payment shows its still reversible in your account is because that's how Interact operates, you cannot use the funds once they have been processed

If you still have not heard back from them in 3 WORKING days please contact us and we will investigate
when it comes to withdraw I have withdraw 3 times from ojo 1st one was in my bank account in 2.5 hrs I think they were just trying to impress me with the etransfer the other 2 still under 24hrs. last one being 3k. but yes no lockwithdraw and they strongly try to get you to reverse because they have up to 11hrs to proscess it especially if you in Canada and like 11pm eastern .I made the mistake once of reverse lost it all just set the limit settings and good to go. or just get the fuck of ojo till you see message, I have had money in my bank when I got the text with the code but if you have autodeposit like me dont need the code.

Does Interac payout over weekends? 2.5 hrs that's great thats the way it should be all the time.

I love Playojo in my opinion there better than Videoslots and a few other high rated casinos but on saying this I have to be honest CS is touch and go and one of the worst I experience in 10 years playing online. There are times I have asked a question more than once and never get a reply, there been a few times I was offered free spins but didn't receive them and after sending email to support never heard back and I'm being honest about this. I just let the spins go and didn't bother to chase CS. At first, thought it was a one time but that's not the case. sometimes you get a reply within a few hours others your chasing them for days to get an answer. If there have been others were their withdrawal was available for reverse after 24 hours perhaps their review page needs to be changed.

On a positive its not enough to make me stop playing there I really love their casino the layout and the fact no wagering on free spins and the cashback you receive. and the fact being Canada I can play some slots where I can not at others which is a huge plus for me but CS needs to improve.
 
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Does Interac payout over weekends? 2.5 hrs that's great thats the way it should be all the time.

I love Playojo in my opinion there better than Videoslots and a few other high rated casinos but on saying this I have to be honest CS is touch and go and one of the worst I experience in 10 years playing online. There are times I have asked a question more than once and never get a reply, there been a few times I was offered free spins but didn't receive them and after sending email to support never heard back and I'm being honest about this. I just let the spins go and didn't bother to chase CS. At first, thought it was a one time but that's not the case. sometimes you get a reply within a few hours others your chasing them for days to get an answer. If there have been others were their withdrawal was available for reverse after 24 hours perhaps their review page needs to be changed.

On a positive its not enough to make me stop playing there I really love their casino the layout and the fact no wagering on free spins and the cashback you receive. and the fact being Canada I can play some slots where I can not at others which is a huge plus for me but CS needs to improve.

100% agree
 
Proof? Please

From what I can glean from the Principles for licensing and regulation, the UKGCs jurisdiction in NI only applies to advertising...

In saying that, it's definitely news to me that the UKGC doesn't hold full jurisdiction over NI :what:
Guess I learn something new every day :laugh:
 
From what I can glean from the Principles for licensing and regulation, the UKGCs jurisdiction in NI only applies to advertising...

In saying that, it's definitely news to me that the UKGC doesn't hold full jurisdiction over NI :what:
Guess I learn something new every day :laugh:

Yes, if for advertising point is strict.

As a result of the 2014 Gambling (Licensing and Advertising) Act, it is an offence for an online gambling operator to advertise to Northern Ireland consumers unless the operator holds the appropriate GB Gambling Commission licence and complies with their codes of practice.

So unless you hold that license, you don't promote your casino in NI tv-channels, outside commercials or what so ever in NI. Loads of other things are work in progress, hopefully finalized soon as when regulations are not clear and strict forward, it's usually not that good to have space to be creative within them.
 
we checked with Gigadat and as i posted before, the withdrawal can take up to 3 working days (to get the sms/email). Its only been 2 working days since we processed your withdrawal so hopefully you should then receive it tomorrow. If you don't please PM me on the 20th and we will investigate further

I will check and get back to you by PM
 
Just look at the complaints page for PlayOjo on AskGamblers..... 419 pages worth of complaints!! you wont ever find another place with as many complaints. stay away
 
Where do you get the 419 pages of complaints about them? I looked and can see some complaints, all of which are resolved.

My bad, i searched playojo under complaints and it brought back 419 pages but yes your right, under the casino there is less.

However chaps this casino scammed me out of a big win (over £40K sterling) so my negative comments dont just originate from thin air. I am not the type to make false accusations, i give credit where credit is due else try to warn others where deemed it would save them from being conned.

Have any of you ever had a big win here that was paid in full without any shoddy tactics and delays deployed?

Any of you notice a particular pattern in all the complaints? they are notorious for delaying withdrawals and being very persuasive to get you to continue to play and lose it all back, as soon as you hit it big, you will recieve messages of congradulations which is very neatly constructed with offers of the latest Apple macbooks and other fancy goods if you reach a certain level within the next 7 days... beilive me once good luck strikes... your not thinking correctly and they know this full well and take advantage by spamming you at the right time and with the right words and tailor made offers all which are gathered prior by intel.

This tactic may work in the short term for this crooked casino but by just letting the player have their winnings would mean they retain those players that were lucky and so would generate way more profit long term than conning them out of a win they will have once in a blue moon and losing the business thereafter.

This is my experience, take it as you want.... all am saying is be very cautious with this place, their manner of conduct rings all the wrong bells and it is distatesful and unjustly to deploy such tactics.

Their rep here seems to like only posts which are in favour of the casino they represent but never ones that are against.... you wont see the rep like this post cause the truth hurts and they wont contact me to try resolve things and put it right. instead they turn a blind eye and continue with their shoddy ways.
 
My bad, i searched playojo under complaints and it brought back 419 pages but yes your right, under the casino there is less.

However chaps this casino scammed me out of a big win (over £40K sterling) so my negative comments dont just originate from thin air. I am not the type to make false accusations, i give credit where credit is due else try to warn others where deemed it would save them from being conned.

Have any of you ever had a big win here that was paid in full without any shoddy tactics and delays deployed?

Any of you notice a particular pattern in all the complaints? they are notorious for delaying withdrawals and being very persuasive to get you to continue to play and lose it all back, as soon as you hit it big, you will recieve messages of congradulations which is very neatly constructed with offers of the latest Apple macbooks and other fancy goods if you reach a certain level within the next 7 days... beilive me once good luck strikes... your not thinking correctly and they know this full well and take advantage by spamming you at the right time and with the right words and tailor made offers all which are gathered prior by intel.

This tactic may work in the short term for this crooked casino but by just letting the player have their winnings would mean they retain those players that were lucky and so would generate way more profit long term than conning them out of a win they will have once in a blue moon and losing the business thereafter.

This is my experience, take it as you want.... all am saying is be very cautious with this place, their manner of conduct rings all the wrong bells and it is distatesful and unjustly to deploy such tactics.

Their rep here seems to like only posts which are in favour of the casino they represent but never ones that are against.... you wont see the rep like this post cause the truth hurts and they wont contact me to try resolve things and put it right. instead they turn a blind eye and continue with their shoddy ways.

What did @Krystal_EGO say when you contacted her?
 
What did @Krystal_EGO say when you contacted her?

I have not contacted her, you would think if they give an iota about their brand reputation that they would try contact me, specially when its clear she has read this post as she seems to like all other replies other than mine.

If this helps any of my fellow gamblers, here is one of the examples by a rep called "Demetri" at playojo literally a few hours after my win.... and beilive me these messages were constant and via multiple channels, (email, text, phone calls) and they got better and better and better till you give in! As gamblers you would know this tactic is immorale and unethical, taking advantage of us like this after we lose so much and prob will only have 1 win like this in a lifetme to then be conned out of it so easily.

"
I have also set up a special challenge in your account for the coming week. If you get to level 86 in the next 7 days, I will send you a lightening fast Apple iMac 3.0GHx 6-Core Processor with 1TB storage and 4K Display!

OJO is feeling generous today, so if you don't quite manage to reach the heady heights of level 86, but manage to get to level 69, we will send a a super new Apple iPad Air (WiFi + Cellular) with 256Gb in a colour of your choice!

OJO would love to congratulate you with a Luxurious Gourmet Basket of goodies. To claim this I just need you to confirm for me the delivery address and phone number so I can order this for you.

It really is your lucky day today because I have also added for you 50 Mega Spins worth £1 each on your favourite game Book of Dead, and you can claim these right now in your REWARDS section!

I hope that your luck continues XXXX(redacted name), and let me know if you have any questions."
 
My bad, i searched playojo under complaints and it brought back 419 pages but yes your right, under the casino there is less.

However chaps this casino scammed me out of a big win (over £40K sterling) so my negative comments dont just originate from thin air. I am not the type to make false accusations, i give credit where credit is due else try to warn others where deemed it would save them from being conned.

Have any of you ever had a big win here that was paid in full without any shoddy tactics and delays deployed?

Any of you notice a particular pattern in all the complaints? they are notorious for delaying withdrawals and being very persuasive to get you to continue to play and lose it all back, as soon as you hit it big, you will recieve messages of congradulations which is very neatly constructed with offers of the latest Apple macbooks and other fancy goods if you reach a certain level within the next 7 days... beilive me once good luck strikes... your not thinking correctly and they know this full well and take advantage by spamming you at the right time and with the right words and tailor made offers all which are gathered prior by intel.

This tactic may work in the short term for this crooked casino but by just letting the player have their winnings would mean they retain those players that were lucky and so would generate way more profit long term than conning them out of a win they will have once in a blue moon and losing the business thereafter.

This is my experience, take it as you want.... all am saying is be very cautious with this place, their manner of conduct rings all the wrong bells and it is distatesful and unjustly to deploy such tactics.

Their rep here seems to like only posts which are in favour of the casino they represent but never ones that are against.... you wont see the rep like this post cause the truth hurts and they wont contact me to try resolve things and put it right. instead they turn a blind eye and continue with their shoddy ways.
I agree that sending offers to tempt someone to play back winnings is low.
But were there actually any scamming going on, or did you play back the money on your own accord?
 
I agree that sending offers to tempt someone to play back winnings is low.
But were there actually any scamming going on, or did you play back the money on your own accord?

Read the above, dont judge me until you are actually put in this situation, am telling you, you know how addictive it is to play on, but when it is encouraged consistently and by very craft and neatly constructed offers you will see what the outcome will be.

Why do you think this casino does not have a lock option for withdrawals? they will NEVER introduce this and the other measures they have available are not spoken about unless you specifically quiz them on it as it contradicts their manner of conduct on how they want to entice you to lose it back A.S.A.P
 
I have not contacted her, you would think if they give an iota about their brand reputation that they would try contact me, specially when its clear she has read this post as she seems to like all other replies other than mine.

If this helps any of my fellow gamblers, here is one of the examples by a rep called "Demetri" at playojo literally a few hours after my win.... and beilive me these messages were constant and via multiple channels, (email, text, phone calls) and they got better and better and better till you give in! As gamblers you would know this tactic is immorale and unethical, taking advantage of us like this after we lose so much and prob will only have 1 win like this in a lifetme to then be conned out of it so easily.

"
I have also set up a special challenge in your account for the coming week. If you get to level 86 in the next 7 days, I will send you a lightening fast Apple iMac 3.0GHx 6-Core Processor with 1TB storage and 4K Display!

OJO is feeling generous today, so if you don't quite manage to reach the heady heights of level 86, but manage to get to level 69, we will send a a super new Apple iPad Air (WiFi + Cellular) with 256Gb in a colour of your choice!

OJO would love to congratulate you with a Luxurious Gourmet Basket of goodies. To claim this I just need you to confirm for me the delivery address and phone number so I can order this for you.

It really is your lucky day today because I have also added for you 50 Mega Spins worth £1 each on your favourite game Book of Dead, and you can claim these right now in your REWARDS section!

I hope that your luck continues XXXX(redacted name), and let me know if you have any questions."

So you haven't bothered contacting her, despite them 'scamming' you out of 40k?

You haven't gone into any detail about what happened, yet you expect people to believe they scammed you? Despite them being accredited on here and the rep being a good rep?

I know if if I had been scammed out of £40k I would spend 5 minutes contacting the rep to try to get it sorted!
 
Just read your post above, so you played the money back?
I don't like the offers they sent you, but 2 were no deposit or wagering offers, the other 2 don't mention reversing your withdrawal. The no lock option is bad too, however you could have used the cooling off feature if you wanted.
 
So you haven't bothered contacting her, despite them 'scamming' you out of 40k?

You haven't gone into any detail about what happened, yet you expect people to believe they scammed you? Despite them being accredited on here and the rep being a good rep?

I know if if I had been scammed out of £40k I would spend 5 minutes contacting the rep to try to get it sorted!

Colin - Think you are misunderstanding me, Please understand buddy:
A) this was way before i joined this forum so I did not even know there was a rep here till I saw the likes
B) At the time of being conned out of my win, i contacted the managers several times but instead they locked my account demanding unrealistic SOW requests.
C) The emotional stress the next day was unbearable, so of course i kicked up a fuss with playojo but they just werent interested in providing any assistance.
D) Why am still talking about this to this day? well because when you lose it stings but when you are suckered out of your win, its like a dagger in the heart.

I've always liked your posts and found you to be a fair guy so try to see it from my perspective and not just the casinos. Am not here to just chat a load of crap but just share my experience.
 
Just read your post above, so you played the money back?
I don't like the offers they sent you, but 2 were no deposit or wagering offers, the other 2 don't mention reversing your withdrawal. The no lock option is bad too, however you could have used the cooling off feature if you wanted.

Hi Colin
I am not saying they put a gun to my head and forced me to play, I am ultimatley to blame for losing it back however am talking about the principle... do you really think a genuine casino with good intentions would do what they do?

The consistent messages, offers and even their approach is all crafted and undertaken by highly skilled trained people, it creates the perfect environment and mindset for the player to continue. I only showed you 1 example, there are many and it gets worste, specially the phone calls, once thought im speaking to the best sales person in the world!

12 days of them delaying my withdrawal lead to this, and you can only withdraw £5k at a time, so had £5k delayed for 12 days and the rest was in balance.. that is a breach of over 10 days of their advertised withdrawal period....

Did you think at that point I was thinking am ever going to get the money? its all pre-planned and they already know what will happen.

I just hope this dont happen to you but if it does, I'll be here to point the finger and lay the blame back on you and not the casino, see how you like it.
 
back in october/november 2019.

I dont know if they are unlimited now or not as they have blocked my account and are requesting a signed letter and proof of ID for every single person who has paid money in my account that is visible in the bank statements given...

Am sure you can understand how this is totally UNFEASIBLE!! 1) I dont want to reveal to some people including colleagues that i gamble and 2) anyone outside your immediate family will be daft to let you take a copy of their ID to send to a foreign casino, imagine the identify fraud that can be done. The casinos know this is against DPA so asking for such ridiclous stuff just shows that they have profited from me and swindled me out of the win and now just want to kick you to the curb.

These are casinos and casinos being based on greed turns these people into thugs.
 
Ok now is the time to give my opinion. At first I thought ojo was great first withdraw it was only 50$ but I testing there etransfer and like wow 2 hrs in bank account. 2nd one 1 day. After that down hill. This casino ojo being that is accredited casino with a 9 rate. Encouagages you big time to reverse withdraw. No lockwithdraw. If you go to deposit big background in deposit page. Wait you have a pending withdrawal fastest way back in the game is to reverse withdraw. The last 2 withdrawals 15hrs pending. Last one I complain boom account blocked because they felt it is better that way till withdraw prosesed. Wtf it sounded to me like they forced a timeout on me because enquire about 15hr pending withdrawal. This is wrong and borders on preditory. Big time encourage to reverse withdraw is wrong.
 
Ok now is the time to give my opinion. At first I thought ojo was great first withdraw it was only 50$ but I testing there etransfer and like wow 2 hrs in bank account. 2nd one 1 day. After that down hill. This casino ojo being that is accredited casino with a 9 rate. Encouagages you big time to reverse withdraw. No lockwithdraw. If you go to deposit big background in deposit page. Wait you have a pending withdrawal fastest way back in the game is to reverse withdraw. The last 2 withdrawals 15hrs pending. Last one I complain boom account blocked because they felt it is better that way till withdraw prosesed. Wtf it sounded to me like they forced a timeout on me because enquire about 15hr pending withdrawal. This is wrong and borders on preditory. Big time encourage to reverse withdraw is wrong.

You wont see their true colors till you hit it big, only then you will see how conning they are.
You dont have to take my word for it... just report back when you:
> Get a massive win
> Initiate a withdraw
> be bombarded by PlayOjo predators
> Withdrawals delayed upto the point the sales people work their magic on you and get you to play on
> You will be lucky to withdraw 10% of your big win successfully.
> Initiate complaints to PlayOjo, they will turn a blind eye, like you never deposited nor won any money in the first place.
> Their reps will also have 0 to say, you just paid their salary from your loss.
> Please come back to Casinomeister and share your experience to help others.
 
Last weekend had a big win. Big enough that I did not contact until Monday when I had not received it, as four figure wins sometimes require additional authorization. Had funds early next morning.

Did get a congratulations email, with a nice amount of free spins, and a offer of Airbuds if I reached some ridiculous level in next seven days. I played several days on my freespins and cashback.

I did not feel compelled or pressured to deposit again, despite an enticement.

I did deposit this weekend, I am enjoying playing there. No luck this time, but there will be some free spins this evening as part 2 of the Kicker I took with my deposit. Very much like that free spins are wager free.
 
We are all stupid gamblers in worst moments. So you win 40k and lost it back? Because of an apple watch offer? Ok

Everyone would stall a little bit for 40k. Set a daily loss at 150$ and buy yourself an ugly watch.

You have to know how to behave with caisnos. Be nice. Never reverse if you don’t want to be flagged as a degenerate that will all give it back. They joy they must feel when you do.

I know sometimes their support is retarded to say the least. Sometimes I really do think it’s. A bot for the first 10 minutes.

That being said. By far the best deposit offers for low/med rollers. Deposit/Withdrawals by etransfers still available. Oh Yeah. Best slots portfolio which nonenpf their game ever lags on my mobile. You dont lose time reading bonus terms made by the devil either, theres no wager so you can enjoy any game.

Lets make comparions now with some 10/10 rating casinos that are IMO, hustlers.

I consider myself a good guy regarding the use pf these bonuses that have actual positive value. wager it well and Again to be sure they dont feel abused.
I gave slots magic a try yesteday. A nightmare for the most stupid reason ever all created by the absolute unclear vague garbage bonus terms and wrong info info about bonus play regarding a slot in the lobby. Their clueless agents wont understand a clear question 3 times in a row either.
The person that had the balls to go with the ojo formula is a very wise person.
Some nice things happens with nice offers.
Cheers.
75$ to 500$ withdrawal processed fast enough.

DB328354-A085-423F-950E-0868D2FF583F.webp
Ig

You guys have questions about gigadat. Ask their support. Its ALWAYS the same unless its thanksgiving or something.
 
Even after I had been paid, my withdrawal showed as reversible. When I contacted support on the Monday, they said was processed on their end. This is a big flaw in the system.

Support just doesnt seem to know their stuff :(
I figured it out though. You know it has been processed if it dissapears from the ‘’ reversed and pending’’ section. Their system will show you the yellow message pending withdrawal until its processed by gigadat. Only then it wil’ appear in the withdrawals list.
How many times did you click on the evil yellow color dear? ;)
 
apple watch? dont think you know your apple products.

Facts of the matter people, until you win 5 figures and try to withdraw, dont rely on other people saying there withdraw is fine without proof, my 40k sessions is screen recorded along with my balance, withdrawals and all conversations with the crooked OjO mafia.

Bear in mind that good reviews are uncertain as there is no way to validate the authenticity or identity of the reviewer, could be the casino, reps, affiliates in disguise, what you can count on is negative reviews as it rules out the possibility of the mentioned.

If the casinos dont pay out small wins they will have a massive problem on their hands and end up shutting shop, the big wins are an exception because they come around once a blue moon and when they do you can bet your horses this crooked casino will NOT pay. In their eyes its rare and its only a few unhappy customers that will suffer.

12 days of withdraw being stalled and constant bombardment of offers, if you dont bite on the first offers they will keep upping it, ended with them offering to win a car and trip to Bahamas should I reach a certain level and you guessed it people, as soon as you play on... the RTP turns to sh1t by magic, dead spin city! coincidence? played over 40+ games and took breaks in between including live tables and slots, and all the poorest ever witnessed. Its like the crooks at PlayOjO flicked a switch to turn on their cash vaccum machines.

Gambling with PlayOjo is just not worth it unless your wanting to p1ss your money down the lou. We all play for the thrill and the dream of hitting it big, I just hope you pick a casino that will actually pay you your winning on-time and without deploying predatory, unethical and immorale practices.
 
So after you started to play your winnings back because they promised you some small gift (what you could easily have bought with your winnings), they also rigged all games RTP to shite against you, every game and provider recognized it's you who is playing and winning was impossible because of this?

Start to go bit deep for me in these again, sorry. It seems that there should be more information and help provided to players who win big, how to prevent losing it all back for any reason. To realize that huge win is huge amount of money, if you win amount over your annual net income or even 6 months, there shouldn't be any Apple product or trip to where ever in world that would make you to try your luck to make your winning even bigger, if you win huge ones, expecting that luck to stay and win even more is just something i can't understand. Taking one month time-out as first action would probably be recommend for all to avoid this kind of things happening, there are RG tools to use, also to protect your winnings which is your money, not only you to deposit and lose too much.
 
We are all stupid gamblers in worst moments. So you win 40k and lost it back? Because of an apple watch offer? Ok

Everyone would stall a little bit for 40k. Set a daily loss at 150$ and buy yourself an ugly watch.

You have to know how to behave with caisnos. Be nice. Never reverse if you don’t want to be flagged as a degenerate that will all give it back. They joy they must feel when you do.

I know sometimes their support is retarded to say the least. Sometimes I really do think it’s. A bot for the first 10 minutes.

That being said. By far the best deposit offers for low/med rollers. Deposit/Withdrawals by etransfers still available. Oh Yeah. Best slots portfolio which nonenpf their game ever lags on my mobile. You dont lose time reading bonus terms made by the devil either, theres no wager so you can enjoy any game.

Lets make comparions now with some 10/10 rating casinos that are IMO, hustlers.

I consider myself a good guy regarding the use pf these bonuses that have actual positive value. wager it well and Again to be sure they dont feel abused.
I gave slots magic a try yesteday. A nightmare for the most stupid reason ever all created by the absolute unclear vague garbage bonus terms and wrong info info about bonus play regarding a slot in the lobby. Their clueless agents wont understand a clear question 3 times in a row either.
The person that had the balls to go with the ojo formula is a very wise person.
Some nice things happens with nice offers.
Cheers.
75$ to 500$ withdrawal processed fast enough.

View attachment 128004Ig

You guys have questions about gigadat. Ask their support. Its ALWAYS the same unless its thanksgiving or something.

What a beautiful day today! I thought I would take are of this first thing in the morning but I went for a long walk instead. That being done, I can deal with an issue that is one of the most basic stuff for an online casino. A withdrawal

5 days ago I made an etransfer withdrawal that was approved fast by OJO. As mentionned earlier, if you havr an issue that need knowledge from a support agent, it is very unlikely that you are getting any help t all. Even if you formulate your question or issue in the most simple way possibe. Almost everytime chat is disconnecred and you can be sure that no one will ever write you an email about your issue.

So yesterday morning, funds received from the payment processor. When I open my account, the transaction is still not showing in the completed withdrawals section.. Neither in the pendingn section. The only way to know when they approve your request, is that the transaction dissapeats for the pending section... I couldtnt care less if they take forever to update the info so it actually shows that the withdrawal is now completed unless... I can't make another withdrawal because their payment system tells me I cant withdraw at this moment becaue I have a pending withdrawak...

I can accept the fact that its fine for them to work with a payment system that is not worth a reliable company It's their problem..it looks unprofessionnql and makes their struggling support look even worst.
What about taking away the stupid only one pending withdrawal rule? I totally understand the reason behind such a rule, but when there is nothing pending and I cant withdraw anything.. would there be any correlation with the possibilty of me playing back the funds and OJO being happy about it? Faking incompetence seems to be trend at the moment to stall payments.

I had an idea... ask chat support! Well, he asked if I received the password for etransfer even if I told him that wasnt the issue and that the funds were already received yesterday. He then told me it was interac's fault and I should them. I laughed...really. And I asked for the permission to withdraw my balance because there is no pending transactions. Then he told me there was no such withdrawal... after he just told me to contact interac. I showed him the message i was still getting even after 5 days eveerytime I deposit mentionning my ''pending withdrawal''

What happens next? The usual. Chat disconnects. I cant believe this level of incompetence.

These guys have the best game portfolio that I ever had the chance to see. Some of their offers are qute good with no cray terms. But whats the point if you cant process a payment, ask your support to stop it with the fake nonsense with any subject, issue or situation?

I am always evenually going to another casino when somehing llike this happens. 100$ or. 500$ orn 40 000$ ... I dont care. I just spent another hour asking for help here... Why do I to do this with such a highly rated casino? What happens if I make a deposit at a rogue oufit? I catch aids and lose all my hair? Online gambling is fun... until its absolutely pathetic.

Who can help here?
 
Its funny how many reviews am seeing on Askgamblers from people who have suffered identical predatory tactics from this shoddy casino, good example of one of the recent reviews on Askgamblers:

"NONE OF THE ABOVE can hide the fact that they have ZERO SOCIAL RESPONSIBILITY towards their players. After putting through tens of thousands, I won once and then it all went wrong......... firstly, the withdrawal took forever (you cant lock withdrawals either- funny that isnt it!......) and then I was emailed with cashback offers and freespins etc like vultures...... So their plan is to with-hold your withdrawal and hassle you with offers until you give in.... and then try and complain and see what happens.... CLOSED MY ACCOUNT. "

Please people be wise and stop feeding these bunch of thuggish scum by playing there, outcome will be sooner or later your going to get stung by them just like the rest of us, and then you may wonder why you did not take these warnings seriously!
 
What a beautiful day today! I thought I would take are of this first thing in the morning but I went for a long walk instead. That being done, I can deal with an issue that is one of the most basic stuff for an online casino. A withdrawal

5 days ago I made an etransfer withdrawal that was approved fast by OJO. As mentionned earlier, if you havr an issue that need knowledge from a support agent, it is very unlikely that you are getting any help t all. Even if you formulate your question or issue in the most simple way possibe. Almost everytime chat is disconnecred and you can be sure that no one will ever write you an email about your issue.

So yesterday morning, funds received from the payment processor. When I open my account, the transaction is still not showing in the completed withdrawals section.. Neither in the pendingn section. The only way to know when they approve your request, is that the transaction dissapeats for the pending section... I couldtnt care less if they take forever to update the info so it actually shows that the withdrawal is now completed unless... I can't make another withdrawal because their payment system tells me I cant withdraw at this moment becaue I have a pending withdrawak...

I can accept the fact that its fine for them to work with a payment system that is not worth a reliable company It's their problem..it looks unprofessionnql and makes their struggling support look even worst.
What about taking away the stupid only one pending withdrawal rule? I totally understand the reason behind such a rule, but when there is nothing pending and I cant withdraw anything.. would there be any correlation with the possibilty of me playing back the funds and OJO being happy about it? Faking incompetence seems to be trend at the moment to stall payments.

I had an idea... ask chat support! Well, he asked if I received the password for etransfer even if I told him that wasnt the issue and that the funds were already received yesterday. He then told me it was interac's fault and I should them. I laughed...really. And I asked for the permission to withdraw my balance because there is no pending transactions. Then he told me there was no such withdrawal... after he just told me to contact interac. I showed him the message i was still getting even after 5 days eveerytime I deposit mentionning my ''pending withdrawal''

What happens next? The usual. Chat disconnects. I cant believe this level of incompetence.

These guys have the best game portfolio that I ever had the chance to see. Some of their offers are qute good with no cray terms. But whats the point if you cant process a payment, ask your support to stop it with the fake nonsense with any subject, issue or situation?

I am always evenually going to another casino when somehing llike this happens. 100$ or. 500$ orn 40 000$ ... I dont care. I just spent another hour asking for help here... Why do I to do this with such a highly rated casino? What happens if I make a deposit at a rogue oufit? I catch aids and lose all my hair? Online gambling is fun... until its absolutely pathetic.

Who can help here?


I used to have this issue at SM, it is now cleared as soon as they process the w/d, sometimes it would show locked w/d for 5 days preventing any new withdrawal from happening, not sure how they fixed but its good now.
 
They added muchbetter as a payment method today. A while ago there was a lot of bad press about them so I was very careful in the beginning. Turns out they are a little bit slow to answer emails but thats all... very fast and reliable. If the casino wants to avoid fees then the player pays the currency exchange fee. Not the case with Ojo :) Transactions are in CAD so absolutely free.
How awesome would it be if you could process my withdrawal dear Ojo god?
 
My sentiments for sure. When you have a withdraw pending, like 15hrs an accredited casino no lockwithdraw is a flag there. And if you go deposit 20$ to keep playing, big in the background of deposit page WAIT YOU HAVE WITHDRAW PENDING. Fastest way back to playing is reverse your withdrawal. Exactly what it says. It boarders on preditory, I have said it before. On top of that they have deposit fees even for paysafe 5% thats fucked.
 
My sentiments for sure. When you have a withdraw pending, like 15hrs an accredited casino no lockwithdraw is a flag there. And if you go deposit 20$ to keep playing, big in the background of deposit page WAIT YOU HAVE WITHDRAW PENDING. Fastest way back to playing is reverse your withdrawal. Exactly what it says. It boarders on preditory, I have said it before. On top of that they have deposit fees even for paysafe 5% thats fucked.

There is not one single casino that is even near to be perfect. Of course a buisness that profits from gamblers will always be a little evil. Be smart.

Meanwhile, they have one of the best slots portfolio. Their mobile site is fast, never lags and never crashes EVER. They offer etransfers deposits and withdrawals absolutely free. Their Deposits bonuses called kickers sometimes represent 15% 20% bonus with zero wager so no waste of time, pleasure and money. Just don’t reverse for a couple hours and ignore their excellent suggestion of reversing if you want to make a fresh deposit.

They could improve other things like chat
support and get rid of the deposit fees for certain payment methods but man... You should tell me which casino I should play at?
 
Did not say it's a bad casino as I play there to 3k win on who wants to be a millionaire. Etransfer via gigadat to me being Canadian, is the same waiting period as bank transfer. Not instant like etransfer should be.they where one of the first casinos to offer etransfer withdraw. So that's the reason I joined ojo. So first time iam up 100$ decided to see if etransfer withdraw works withdraw 50$ .boom in my bank account 2.5hrs. Then it just became same old 2days bullshit. It proves to me that a casino as it within them to proscess a withdraw at will. Last week got a vs banktransfer same day. 300$. Called instant check. So point is etransfer, bank transfer all the same 2-3 days, ojo except etransfer charges a fee for every other deposit method that's BULLSHIT. Only accredited casino that charge 5% fee for paysafe. Example buy a 10$ paysafe online 1.49$ fee then go use it at ojo 9.50$. So 10$paysafe cost you 12$ fuckin joke. No lockwithdraw at a casino. When they preach all this safe gambling bullshit. Is a red flag. Leave your withdrawal pending 15or more hrs till you enquire is not acreddied worthy. Plain and simple.
 
Playojo is a recommended Accredited Casino at Casinomeister

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