Players Accounts closed for "RISK MANAGEMENT"

[BingoT]

Thank You
You know F the people that you want to help I say only help the one's that join any place I offer.
I'm sorry I helped.
Never Again

 

[Wild Heart]

Of course it may be a freedom of speech issue to you, but it is any business's right to accept or decline customers for any or no reason. It is another thing all together if they are seizing funds, or not paying after they are 'bad-mouthed'.

If i own a burger stand and you always buy your lunch there and then tell the neighborhood how terrible my food is, I'm not going to sell you a burger again, period.

Couldn't have said it better myself! Navy Mom, If you are not owed any $$ I don't see the problem here, sorry.

 

[Wild Heart]

Thank You
You know F the people that you want to help I say only help the one's that join any place I offer.
I'm sorry I helped.
Never Again

If BPU wanted everyone to stay out of it. Why did they post this issue here in the 1st place?

 

[BingoT]

Well i'm done here as well. N F M
I say if you get every Brother or Sister to email or talk to them live they would put a red flag up to get this done and over with.
They would not like to see crap about them everyplace.Your talking big money here that they will lose in the long run.
And this is over alittle money here.I would payout $9000.00 to make 1000000000
Well Good Luck
I don't know why I get involved in this crap and never again
Good Bye

 

[Sissy]

Update... we still have no word from CB Corp other than the one here. We do have recent affirmation that westie, debbie and dannyboy still have not been paid. Far King Oats issue was resolved.

 

[Wild Heart]

Ok, lets see if I'm understanding the claims here correctly.

Debbie’s issue is about a PJP win back in February that the site claims was not legitimately won. (From BingoZest.com which is no longer)

Westie's issue is an also about a win back in February that the site claims was not legitimately won. (From BingoZest.com which is no longer)

Danny boy- Oct. 30th is owed 110
Was emailed saying they were looking into the matter.

Is this correct?

 

[Sissy]

Wild heart said:

Is this correct?

Sort of yes...

Debbie won a 5 grand game. She spent the money to win it. After she won, she was told that the game was a mistake and should have never played. She has back up from another player who states they saw her win it. Her name was on the "big winners" list at the site. I assume that would be confirmation enough of this win. Neither she or I have had any response from CB Corp concerning this issue.

So I cannot say that the site has claimed it was "not legitimate", only that it has not been paid or acknowleged. The same with Westie's issue.

Westie won half a TOH (top of the hour) Coverall. Also bought the cards to win. He did receive a response telling him the site would offer him $250. of the $2500. win for his "inconvenience. His name also appeared on winners list.

Both these issues were for Bingozest.com... which is NOW BingoZest.co.uk.
One and the same companies.

DannyBoys personal bank account was debited by Cyberbingo with an unauthorized charge. There were other charges on this statement he sent me a screenshot of, but he disputes only one. Yes he was told they (CB Corp) was looking into it. No further word.

 

[lojo]

Sissy, did this site have 'game logs'? are they still accessable if so?

It is fairly well known that there is a visual software glitch in some software... was this parlay software? On the scratch cards, if you 'scratch all' or one at a time (I don't recall) it will sometimes show a win when there wasn't one (detailed game log is the ultimate, not the visual) Has anyone ever complained of the visual being different from the actual in Bingo in your memory? Or mentioned that it didn't show a win, but paid one anyway? It would be the same bug.

MicroGaming slots exhibit this sometimes (I, and others here have experienced it) and I think I recall reading about some RTG displays not matching the detailed game log as well.

What is bothering me most here is that CB Corp hasn't responded to you. I haven't recieved a reply to my PM to him either, but don't know if he has email notification turned on for PM's.

I've forgotten, if I knew.. where are they located and licensed from? Have you contacted the licensing authorities? IS there any sort of Bingo Ombudsman service out there that you've used before?

I don't know if CasinoMeister handles bingo disputes, but I have seen them rogued. If he does, when he resumes the service please check the new rules and have your disputes screened as well is possible before directing them to him. If they don't respond they will probably be rogued, but hopefully all the answers will be found and anyone owed monies will be paid instead of that.

Good luck

 

[Sissy]

Sissy, did this site have 'game logs'? are they still accessable if so?

Without the courtesy of response from this site, there is no way to know the answers to those questions.

What is bothering me most here is that CB Corp hasn't responded to you. I haven't recieved a reply to my PM to him either, but don't know if he has email notification turned on for PM's.

I did find the following info and have emailed Mr Gomez as well, with no response.
CB Corporation (administrative contact)
Gonzalo Gomez ( [email protected] )
+1.2684811990
Fax: +1.2684811980
P.O. Box 3138
St. John's, 3138
AG
licensed in Antigua & Barbuda

Have you contacted the licensing authorities?

Yes we have.

I don't know if CasinoMeister handles bingo disputes

I do not intend to add to CM's workload. Bingo is ALL I do and know. My goal by posting here is first to help players who have exhausted every avenue they know to find some answers and second to let this site know that players are unhappy with the way they are being treated.

lojo
And you are right, MOST online bingo rots. Have you seen some of these jokers? bingoisus, etc.? I had to smell the stinky finger (as HGB might say) just tosee how funky things might be.
I guess the basic gaming public doesn't know there are rogues out there, and the Bingo crowd that gets ripped off might be grammas having their first online reaming by the rosey red ramrod of remorse... so thisd really is coming to playing at rogues.

BINGO!! That is why BPU does what it does!

PS We have been advised the "martiman's" issue was resolved.

 

[Sissy]

CB Corporation (administrative contact)
Gonzalo Gomez ( [email protected] )

I couldn't find the edit button so I put the CORRECT yahoo email address here.

 

[lojo]

I couldn't find the edit button so I put the CORRECT yahoo email address here.

How are the disputes shaking out now that players know they will be challenged? Filter filter filter.

Best of luck to all who have money coming and arghhhhhhh to those that may not. Fair is Fair.

 

[Sissy]

All contacts with site(s) are unanswered.

 

[Sissy]

It is fairly well known that there is a visual software glitch in some software

credit to:

You do not have permission to view link Log in or register now.

Bingo Sky
Bingo Sky is a bingo room and casino using Proprietary Software licensed in Antigua and Barbuda. It is owned by Sky Corporation.

I am searching for info on the others sites under CB Corp to see if they are the same. The "proprietary software" explanations are giving me some fits... it is hard to understand some parts of it.

 

[lojo]

Sissy, I PM'd you the message I sent to Mr. Gomez

 

[Sissy]

Very nice!! Your professionalism is commendable!! I thank you.

 

[lojo]

[/I]

 

[happygobrokey]

bingo? snicker.

bingo whiners? chuckle. guffaw even.

bingo players' union? zomfgroflmfao.

the world of bingo is so cruel, eh?

 

[lojo]

bingo? snicker.

bingo whiners? chuckle. guffaw even.

bingo players' union? zomfgroflmfao.

the world of bingo is so cruel, eh?

respect, bra

 

[wiseguy]

Avoid Cyberbingo

I will strongly advice against playing at any of the Cyberbingo sites.

They owe me a large sum in affiliate payment, and have repeatedly promised to pay me, but no money has been received.

Players have a high risk of experiencing the same.

 

[lojo]

I will strongly advice against playing at any of the Cyberbingo sites.

They owe me a large sum in affiliate payment, and have repeatedly promised to pay me, but no money has been received.

Players have a high risk of experiencing the same.

I wish they would come on and clear the air. Was today a holiday where they are?

 

[dynamitewoman]

Fuss?

"Some folks" just can't understand that a casino or bingo site can ban or close a player's account for whatever reason they want. Even if you don't agree, it is their right. As long as no money is owed to you, I don't understand what all the fuss is about.

So..let me see if I understand this.. It is a casino or online bingo sites option to close an account for any reason? OH, but wait, you have added a disclaimer that is YOUR idea..NOT the sites, and unfortunately you do not have the right to do that. As long as they dont owe you money? Who says? Is there a rule that defines that? I think not! They claim the right to close an account and confiscate funds if THEY decide to. Within the right of their solitary domain, it is up to them if they think you have abused the bonus rule, defrauded them, or tried to make a withdrawal of bonus monies, or any other reason they damn please. The decision they make is NOT open to discussion or arbitration as stated in their rules! Perhaps you like to think they would not keep funds that someone has rightfully earned, because you have proclaimed this as a bit of ethical and moral reasoning they adhere to as a universal code. Show me.
Just because it is standard operating procedure for online gambling sites to maintain the upper hand and call all the shots does not make it acceptable in a real world where there are rules, regulations and enforcement procedures to prevent just this kind of "usuary", or keep it in check.
People do have a choice. They can bleat out a woeful BAHHHHHHH ..deposit, play and hope the site will not screw them, or they can refuse to enable and promote this kind of monopolistic and self serving "business" policy by not agreeing through participation. "Some folks" are willing to take what is available, no matter how shoddy or unrelenting it may be because it is their nature to accept what they can not, or are not willing to change.

 

[Wild Heart]

As long as no money is owed to you, I don't understand what all the fuss is about.

I still stand by my opinion. Sorry a 500 word essay doesn't change that. Just as you have the right to your opinion so do I.

 

[Sissy]

I wish they would come on and clear the air. Was today a holiday where they are?

So do I. According to chat log at BingoZest, they don't deal with affiliates.

You do not have permission to view link Log in or register now.

Quote:

Posted proof message from Zest in response to a question about Zest being "related to any other sites "
"First off, there are no related called "sister sites" BingoZEST.COM is its own entity, we do not believe in the affiliate programme which saturates the industry.

I do not believe Cyberbingo takes affiliates either. I haven't found any information suggesting they do. I don't know all the places to look, but the ones I do research have nothing about it.

Also in the same message as above BingoZest stated :

As regards the inconveniences you have experienced ALL of these are been followed closely since day one and FULLY investigated, promptly a response will be originated. Any inquiries regarding pay outs must be addressed directly through our management staff, where a very HIGH security breach is placed tracing multiple accounts.

So, if I am reading this correctly, they knew from "DAY ONE" about these accounts and I am assuming let the owners of these accounts open them, fund them and play on them. To stop mulitple accounts before they start would seem to eliminate all problems.

I have emailed Mr Christian at [email protected] about this issue. Hopefully I will receive an answer.

Ignoring an issue won't make it go away. I believe it will only escalate my determination to get some answers for those players who are owed money from wins.

 

[wiseguy]

I do not believe Cyberbingo takes affiliates either. I haven't found any information suggesting they do. I don't know all the places to look, but the ones I do research have nothing about it.

I have been an affiliate with Cyberbingo for 7 years, and have sent them thousands of players over the years. They suddenly stopped paying me a year ago. CB has since promised to pay, but no payment has been received. They now owe me a really large amount of money. I'm not sure that your money is safe in the hands of Cyberbingo.

 

[NAVYMANS-MOM]

According to CB Corp's own letter

posted here and at BPU, I quote one part of it:

it is our responsibility to protect ourselves, our other members, our 3rd party funding partners, our affiliates, and our marketing partners from potential fraud.

So you have the corporation itself admitting to having affiliates (they own Cyberbingo), and yet another site they own (BingoZest) claims they have NO affiliates.

Does this mean that each site makes its own decision on whether to have affiliates or does the right hand never know what the left is doing? And where is it written in their rules that they can also close or ignore affiliate accounts at will and not pay them what's due?

They are playing hard and fast with rules they never intend to follow, and I suspect that any affiliate that decides to break the 'ties that bind' by removing the Cyberbingo (or other) links due to non-payment will be in jeopardy of NEVER being paid since that would be the excuse used by CB Corp to refuse payment. Therefore, the links remain driving traffic to the site......basically for free. What a sweet arrangement for CB Corp, doncha think?

 

[Sissy]

I have a reply from Mr Christian already and he assures us the complaints are being investigated and will be back with within 48 hours.

 

[lojo]

I have a reply from Mr Christian already and he assures us the complaints are being investigated and will be back with within 48 hours.

excellent

 

[silkprint]

It's about time .

 

[lojo]

I still stand by my opinion. Sorry a 500 word essay doesn't change that. Just as you have the right to your opinion so do I.

Not to mention people could/should be informed of the bingo games at accredited RTG's and Microgaming casinos(ites) or play at Winward Gaming where hanky panky is being kept to a minimum if not completely a thing of the past.

And yip, we reserve the right to refuse service to anyone... or doesn't dynamite woman think businesses have the right to stop doing business with a customer, just the same as a customer has a right to close their own account but I don't suppose it's worth arguing, she be deadset and not amenable to that reasoning.

 

[dynamitewoman]

Yes indeed Wildheart, I do have the right to my opinion, as well as I have the right to not have any personal freedoms abridged or abrogated at the will of some industry licensed by an island nation specifically for the purpose of avoiding particular laws and levies.
Have you also counted the words in the constitution of the United States, or perhaps the preamble to the constitution? The bill of rights?
If I went into a place of business and the proprietor asked me to leave, or pushed me out and locked the door on me without anything more than a "because I said so, it is my shop"..he better have a valid reason that does not include infringement on any of the personal freedoms that United States citizens are priveliged to have. If you care to look into it, just because a shop owner posts signs that give him particular rights, does not mean he is automatically entitled to them. He must be within the guidelines and permissable authority granted to him by a governing body. There is a procedure called due process , an exercise of power as the LAW permits and sanctions as a safeguard for the protection of individual rights.
Perhaps the online casinos and bingo sites may be exempt because they choose to license themselves in a country that does not have any assurance or protection for the client, but I do not excuse them, nor will I assent to their contention that their business administrators and "shop owners" may abuse or negate my personal right of due process. You are absolutely correct though that you may do so, if you wish. I am not contesting that at all.
If someone plucks one hair from your head, it is no big deal...it is not until you are bald that perhaps you may realize what the "fuss" is all about.

 

[lojo]

I hope I never sell you a burger Dyna.

 

[dynamitewoman]

lojo

Not to worry..as long as your buns are fresh, your sauce is clean and your meat is usda....I am sure the transaction will be more than satisfactory.

 

[NAVYMANS-MOM]

Wondering

if the attitude that a company can kick you to the curb without any explanation whatsoever would be the same attitude you would have regarding your wife walking out the door without a word or even a note after ten years of your supporting her, paying all the bills, and her taking the Jaguar you paid for? Don't you think you would at least be entitled to a reason for this action on her part or would you just let her be gone when you came home from work without looking for that explanation? I hardly think you would settle for the 'disappearance' without some investigation into it.

 

[PookiePoodle]

I can't believe I read the whole thread! But I did. The issues were clouded by the whole freedom of speech thing. The real issue is that some players did not get a satisfactory resolution to not receiving winnings. They have not taken anyones freedom of speech, you can post all you want wherever you want still. Navymom they don't want you at their site without some assurance that you will not drag this into their chatroom. You call it an essay, but wanting assurance that you intend to play with good intentions is not what I would term an essay. By not getting that assurance from you they did not feel the need to reinstate your account. Their choice and apparently yours as well.
As for freedom of speech, I have had probs with that myself. I was banned for a very long time at bingoplayersunion, because I resigned as administrator. Richard (cyalater) started the site and I (Mary) was the first to join him in that endeavour. Brings a chuckle to me that Sissy is suddenly a believe in free speech.
As a note to whatwedontknow, Lisa my heart broke for you and your family with your losses. I hope life treats you better as you deserve it, keep well.

If there is any progress in the payment of funds owed I would like to hear it. The other issue is moot.

 

[lojo]

Welcome home to bingoland

If this thread gets funky/er again, I'll bow out. Right now Sissy is in contact with the licensing authority, as you read, and is awaiting a reply (or we are awaiting an update from her)

I have no stomach for reading personal stuff inre gaming, and bingo is a game, so if it stays on course I'll participate here, if not, have at it and watch another section get shut down - or at least lose an advocate in me.

Best of luck

 

[PookiePoodle]

Sorry lojo. I was trying to say that this thread would have been easier to understand if it did not mix two different issues. As for personal stuff, what is a great lady and I wanted to reconnect with how I feel for her. As for being an admin, most people resond to issues based on their own experiences, and I was giving foundation for why I feel this way about the topic. Sorry if that offends you, I will not give any personal reasons for my beliefs in the future.
Have a good evening, I hope we can remain on good terms as I look forward to be able to post here.

 

[lojo]

Sorry lojo. I was trying to say that this thread would have been easier to understand if it did not mix two different issues. As for personal stuff, what is a great lady and I wanted to reconnect with how I feel for her. As for being an admin, most people resond to issues based on their own experiences, and I was giving foundation for why I feel this way about the topic. Sorry if that offends you, I will not give any personal reasons for my beliefs in the future.
Have a good evening, I hope we can remain on good terms as I look forward to be able to post here.

Of course we'll remain on good terms And I agree, the 'freedom of speech' issue clouded the fiduciary claims, but I believe Sissy has sorted that on the admin:antigua end and is pursuing the monetary aspect - I hope so, as the other issue should be addressed seperately, and probably not with the licensing authority, imo.

I know there is 'history' here, and I apologize if it sounded like I was trying to 'censor' your expression; I could have worded it differently. This thread has had a few spots in that could have turned ugly, but thankfully it hasn't. With another section's recent closure i was worried for the direction of this thread if others got personal and responded to your post defensively. 'Borrowing trouble' as grampa would have said.

Maybe Sissy could start a new thread for the payment issues, and NavyMom could start one for the free speech debate: They each deserve focus and attention in my opinion.

Have a great day

 

[Sissy]

No word from gaming commission yet. Will let you know asap.

 

[lojo]

i started a 'discriminations' thread in on-line casinos to get discussion and opinions on the 'freedom of speech' issue

 

[whatwedontknow]

OMG!!! ((((((Mary))))))

I miss you!

Thank you so much for the kind words my friend

 

[PookiePoodle]

(((Lisa))) anytime dear friend.
Thanks lojo, I am just really getting more involved with bingo now and haven't posted much anywhere in the last year or so. Wasn't really playing much either, but things seem to be improving out there.

 

[lojo]

Not to worry..as long as your buns are fresh, your sauce is clean and your meat is usda....I am sure the transaction will be more than satisfactory.

rrrrrrrrr

 

[Sissy]

Emailed gaming commission yesterday inquiring about a possible update.

 

[Sissy]

Just received a reply...

Dear Sissy,



"I am sorry for any inconveniences caused by the delay in responding with
any news with regard to CyberBingo. However, this is due to the fact
that we are still in the process of investigating them as it is taking
longer that we had anticipated and no resolution has been derived yet.
As soon as we have completed our investigation we will be sure to
contact you and update you with that information."

We sincerely apologize for any inconveniences caused.

Have a good day.

Regards

Sydney R. P. Christian

Regulatory Officer

www.antiguagaming.gov.ag

 

[Sissy]

We still do not have a reply from Antigua, but we have forwarded them (Antigua Gaming Commission) documented evidence that CyberBingo (CB Corp) owes one of their affiliates $27,194.00.

I read emails (forwarded and photocopied) from Jose promising to pay this affiliate back in Feb. Since then, CB Corp refuses to respond to any emails from this affiliate. He has requested to remain anonymous and I will honor that.

In the email sent to this affiliate "jose" says:

I discussed this with our company president, Gonzalo Gomez,

From: "Jose" <[email protected]>
To: manager@XXXXXXXXX
Subject: RE: Affiliate payment
Date: Tue, 20 Feb 2007 13:00:21 -0400

Hi XXXX,

We are currently working on putting in place alternative payment methods in
light of the recent backing out of such companies as Neteller from providing
services for online gaming companies. Once a proper method is setup,
commissions will be paid out. I apologize for the delay but this action took
the industry a bit by surprise in its abruptness. Hopefully, things will be
sorted out soon.

Best regards,

Jose

Does anyone know how long it takes to "put in place an alternative payment method"??

We also have 2 new complaints that allege Cyber closed accounts due to "multiple accounts abuse". We are awaiting confirmation in the form of documentation. One player alleges that he/she cashed out 2 times just fine, and on the third request for withdrawal his/her account was closed and the reason was for "multiple accounts.

Sometimes all I can do is shake my head

 

[lojo]

I know nothing, but if Mr. GG doesn't answer in the next ten days, please feel free to publish my 'personal' email to him, here.

I wish you the best in this endeavor.

As you refine your complaints, they will be better heard (doh!)

So, now you have 'spoken' with the licensing authority.

I wish you luck, I wil be here when I can, moral support.

 

[Sissy]

This issue hasn't been forgotten, I am just not sure what "time frame" they have given CB Corp to do something. I am in the process of trying to find WHO in USA government to contact and send this issue to.. any help greatly appreciated.

Subject: RE: CB Corp Bingo sites
From: "Sydney Christian" <[email protected]>
Date: Mon, November 26, 2007 1:11 pm
To: [email protected]
Priority: Normal
Options: View Full Header | View Printable Version | Download this as a file




Dear Sissy.

The Regulatory Department of Offshore Gaming would like to assure you
that we are still in the process of resolving the complaints which you
have presented to us regarding the Cyber Bingo sites. We are still in
the process of resolving these issues and have set a deadline for them
to be resolved and in the mean time can only wait to see what actions
will be taken by the bingo site to address them. These complaints have
taken more time than anticipated and hopefully will be resolved soon.

We sincerely apologize for any inconveniences caused.

Have a good day.

Regards

Sydney R. P. Christian

Regulatory Officer

www.antiguagaming.gov.ag

[email protected]

Tel: (268) 481 3300 ext.3312

Fax: (268) 481 3305





-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Sunday, November 25, 2007 1:45 PM
To: Sydney Christian
Cc: [email protected]
Subject: RE: CB Corp Bingo sites



Mr Christian,

With all due respect, your 24-48 hours (mentioned in the email below)
has turned into 19 DAYS. I have been doing some reading. BPU does keep up
with what is going on in the WTO situation with Antigua.

Refer to the article below:

You do not have permission to view link Log in or register now.

t-Gambling.php



"Antigua to pitch online gambling to visiting US lawmakers

The Associated PressPublished: November 7, 2007


ST. JOHN'S, Antigua: Antiguan authorities plan to raise their tiny
nation's long-running trade battle with the United States over Internet
gambling as about 10 members of the U.S. Congress gather here for an
annual Caribbean business conference.

Antigua's government, which has accused the U.S. of crippling its
gambling industry by effectively banning Americans from making online wagers, will raise the issue at the conference that begins Thursday and in private meetings with members of Congress, Finance Minister Errol Cort said.

Antigua hopes to prove to the visiting politicians that "we do have the
capacity to adequately regulate these gaming operations," Cort told The
Associated Press."

I am not sure who is crippling who here. If players from ANY country are
cheated out of winnings, and affiliates are cheated out of legitimate
earnings, I believe the USA Government NEEDS to take a look at these
issues.

We need closure here, or we will have to take the next step in getting
OUR government involved in just how much control the Antiguagaming.gov has with sites operating on a license in your country.

Operating on a license given by Antigua, the Cyberbingo group owes
danerously close to $40,000.00!!!!! That is nothing to take lightly, nor
drag your feet in finding some resolution.

If you actually do have "the capacity to adequately regulate", show us!
Your immediate attention will be appreciated.

Regards,

Karen (AKA Sissy)

Admin

Bingoplayersunion.com

 

[Sissy]

I received a reply today from Sidney Christian with the Antigua Gaming Commission .........

The Regulatory Department of Offshore Gaming would like to inform you that we have consulted the Cyber Bingo group of bingo sites and have
agreed that we will be addressing all the claims that are outstanding.
In the interest of the players we ask that you have all of the outstanding complainants visit our website (www.antiguagaming.gov.ag) and fill out a complaint form. When this is done we can have Cyber Bingo address each of the complaints individually.

We apologize for the delay in responding to your request, however, this
could not be avoided as Cyber Bingo could not address the complaints on
the forum due to insufficient information. The sooner we receive the
complaints the sooner we can have them addressed.

I do not know if anyone here has an issue with them or not, but if you do.. now might be the time to try to settle it. Thanks, Sissy

 

[PookiePoodle]

Well done Sissy! It sounds like players can finally get some answers. Please keep us updated when you get results on the many complaints that you know of.If they do go fill out the complaint, it would be great to hear of some outcomes if they are willing to have you tell us about it.

 

[Sissy]

Update:
NavyMansMom heard from Sidney Christian and Cyber Corp. She was told that her account would be reinstated with the exception that she would NEVER have chat privileges. This was the account that was closed for speaking in a public forum.

No money involved there.

As I understand it they are taking one issue at a time. When I hear anything more, I will do another update. I was told that Antigua gaming couldn't/wouldn't give me any information, that the players or affiliates with issues posted would have to do that.

I had great hopes that Cyber Corp was going to have to answer to the monies they owe, but my gut tells me that probably won't happen. I hope I am wrong.