bim
Dormant account
- Joined
- Jun 9, 2007
- Location
- Great Britain
Hi all
I badly need help. I registered as a new player on the 10th September 2008 at fortune lounge group Platinum play casino. I deposited 100 via debit card and won 3000 on instant play french roulette. I withdrew 3000 on the 10th September and made no reverse withdrawals in the 24 hour period. Casino asked for I.D verification next day which they received.
Also on the morning of 11th - yesterday, I received an email informing myself that I had a 100 bonus. went online played bonus, lost bonus made no withdrawls or deposits.
Have received an email regarding winnings stating:
Please be aware that all Fortune Lounge bonuses are allotted to players in good faith, in order to enrich their gaming experience, and not to be abused for profit. Unfortunately, your recent withdrawal request of 3000 included a bonus amount that you already received via our promotional offers.
My withdrawl amount on the 10th September did not include any bonuses. I registed on that day as a new player and played no bonuses or withdrew any bonus amounts.
Guys please help.
I badly need help. I registered as a new player on the 10th September 2008 at fortune lounge group Platinum play casino. I deposited 100 via debit card and won 3000 on instant play french roulette. I withdrew 3000 on the 10th September and made no reverse withdrawals in the 24 hour period. Casino asked for I.D verification next day which they received.
Also on the morning of 11th - yesterday, I received an email informing myself that I had a 100 bonus. went online played bonus, lost bonus made no withdrawls or deposits.
Have received an email regarding winnings stating:
Please be aware that all Fortune Lounge bonuses are allotted to players in good faith, in order to enrich their gaming experience, and not to be abused for profit. Unfortunately, your recent withdrawal request of 3000 included a bonus amount that you already received via our promotional offers.
My withdrawl amount on the 10th September did not include any bonuses. I registed on that day as a new player and played no bonuses or withdrew any bonus amounts.
Guys please help.
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