Planetluck stole $8200 from me

[mitch]

John

I usually make an all in bet with a sticky bonus but not on a single number on roulette. (I consider this a sensible and reasonable play and casinos seem to think so to as I have always been paid without question.)

I agree this is advantage play but not of the gross kind of the roulette bet.

The huge variance on such a bet would mean there could be no guaranteed profit ( you have to factor in the odds of a casino refusing to pay on those few occasions when the bet hit) in anything like a reasonable time scale unless I was part of a group or I didn't really intend honouring my part of the bet.

It does not surprise me that some casinos consider such gross and obvious advantage play as crossing the line into bonus abuse.

Dubi claimed in his first post that he played Roulette initially for his own fun. ( one bet all in then switched to blackjack, yeah right!)

Anybody believe that statement for starters?

Mitch

 

[dubi123]

Thank you Jetset for the advice, I really took it too seriously but that's me, I lose my sense of Humour when it comes to cheating.

I used NETeller and never charged back. I will never charge back even if the caisno has not return the deposit(by the way they never return the deposit because they want me to play again the signup bonus with 200 in the account , now they put another 200 as a "compensation")

I never charge back, they do not worth my time lying for them.

Any chargeback concern lying even if they have not paid you with no reason , because you tell the Credit company you never dealt with them and this fact is a lie.

Anyway no chargeback is involved not here not in the past. I always deposit by NETeller.

 

[vedat]

there is something like this at playersclub casino

hello i saw there is something like this at www.playersclubcasino.com
at winners section they put that girl into winners storys and i am sure they payed her you can see me there at winner section ))
"
Bet it all
November 3, 2005

'tt' (USA) deposited $100 and received a $100 match bonus. Not often players put it all on the table in the very first bet, but with $100 each, the 5 and the 10 must be her lucky numbers. Only a single spin of the roulette ball was needed (10) to convert the accountsum to $3600.

Congratulations,
Player's Club Casino team"

 

[GOCC]

These terms of Advantage players always brings a rye smile to my face.

Lets say for example the are 2 shops in a precinct. They are both selling exactly the same plasma TV. This plasma TV is the dogs whatsit.

Shop A, selling it for £2999
Shop B, has a sale on and its £2499

I buy the TV from shop B.

Does that make me an advantage shopper never to be allowed into Shop A AGAIN

At the end of the day, we have £x for betting. If I can get X +20% from someone, I will.

If the casinos dont like advantage players and just want mugs, well they are in the wrong business. They need to factor in advantage players into their WR.

 

[umberto]

Dubi any news from your case???

 

[dubi123]

This issue is about to be resolved.

They return the money to the casino account I will let you know once they paid

Dear xxxx,

We have not attempted to steal any amounts from you.

However, to take account of your comments we have amended our terms and
conditions to make it absolutely clear that any bonus amount and the
initial deposit can not be used on certain games until the wagering
restrictions are met (this was always our intention). We accept that the
previous terms may not have been totally clear on this point (hence the
reason for the confusion).

We have credited your account with the relevant funds (available for
cashout) as a gesture of good-will and in light of the possibility of
confusion.

Thank you for your continued custom.

Rachel

Casino Manager
Planetluck.co

 

[oblomov]

If casinos detect such activity do people think they should still pay?

Do people on the forum approve of such behaviour, given the impact it has on casinos changing T&Cs and the general restrictions it places on the average player?


If players do approve perhaps Bryan can arrange to set up a 'Meisters' player group and we can all coin it in. (joke Bryan!)

Mitch

If the casino is not suffering from a significant chargeback problem,then they must be sitting on a mountain of busted straight up bets. By reneging on the winning bets, they seem to be running a straightforward racket.

So Id say it all comes down to whether chargebacks really are a legimitate issue, as an earlier poster suggested.

I know what my suspicions are , but Im just a player. We need some industry experts to enlighten us.



good news dubi....just seen your post.

 

[umberto]

We have credited your account with the relevant funds (available for
cashout) as a gesture of good-will and in light of the possibility of
confusion.

Did they want to thank them too??? For god's sake.....

However, to take account of your comments we have amended our terms and
conditions to make it absolutely clear that any bonus amount and the
initial deposit can not be used on certain games until the wagering
restrictions are met (this was always our intention). We accept that the
previous terms may not have been totally clear on this point (hence the
reason for the confusion).

 

[sdaddy]

I'm happy to see that this casino did the right thing and returned the player's winnings, but the management's response was unfortunate. In light of all the evidence brought forth against them, a little more humility and a little less spin defending their actions would have been in order.

 

[jetset]

This issue is about to be resolved.

They return the money to the casino account I will let you know once they paid

Dear xxxx,

We have not attempted to steal any amounts from you.

However, to take account of your comments we have amended our terms and
conditions to make it absolutely clear that any bonus amount and the
initial deposit can not be used on certain games until the wagering
restrictions are met (this was always our intention). We accept that the
previous terms may not have been totally clear on this point (hence the
reason for the confusion).

We have credited your account with the relevant funds (available for
cashout) as a gesture of good-will and in light of the possibility of
confusion.

Thank you for your continued custom.

Rachel

Casino Manager
Planetluck.co

This is great news, and I am pleased for you Dubi - congratulations on your determination in hanging in on this dispute.

 

[elscrabinda]

Well done dubi. Does nothing for my trust in Planetluck but renews my faith in the power of persistence. I hope all the people being screwed over at the moment by Playtech casinos will take heart at this

 

[mitch]

Dubi

Well your perseverence and probably the use of this forum has paid off. (well played!)

You did answer my question my question about cashbacks but not the question about whether you are part of a group formed to take maximum advantage of casinos bonus structures.

Perhaps you would like to enlighten us.

Mitch

 

[Jay]

Just found this thread.. Wow, what a bunch of lying scumbags. At least it sounds like they're going to pay you, even though they continue to lie about it.

 

[dubi123]

Yes, they have not paid yet and I am waiting for their payment but I think now they will pay.

I am not part of any group, I am playing for my own, for mitch questions

 

[dubi123]

Unfortunately they do not pay me

they did return the 8200 to my casino account but it was a trick

Now every week after I cashed in they send an email that additional checks are on my play and the next payment will be in a later date
What should I do ? Do not play there they are lying

 

[sdaddy]

^Well as the saying goes, it ain't over till it's over.

Come on, Planetluck. Let's do what you promised and pay this player.

 

[caruso]

Update?

Dubi, if they BS you any longer you'll have to get legal redress. These people are stock market listed and cannot renege on a debt without big consequences. I'm sure there are members of the UK press who'd be interested.

 

[BingoT]

It's so funny to hear that they don't pay

It's so funny to hear that they don't pay. I have been promoting them for awhile and all the people I got for them won some great money ( Over $9000.00) in winning and they got paid.
It's like that Patty thing she had many many acct's on her.We never heard the end of that story yet.
I say if you Win don't worry they will pay.
If you abuse something with them like all casino's online they will not pay.

 

[sdaddy]

It's so funny to hear that they don't pay. I have been promoting them for awhile and all the people I got for them won some great money ( Over $9000.00) in winning and they got paid.
It's like that Patty thing she had many many acct's on her.We never heard the end of that story yet.
I say if you Win don't worry they will pay.
If you abuse something with them like all casino's online they will not pay.

No, this player's case is not like having multiple accounts. Can you point to a specific bonus rule that he violated? Even the casino eventually conceded he did not.

If you want to define abuse in broader terms such as violating the spirit of the promotion, then most people here, including Bryan, would say that is not grounds for revoking winnings.

 

[dubi123]

I got paid on friday

Thank you all for your help

 

[sdaddy]

I got paid on friday

Thank you all for your help

Good to hear. Way to hang in there.

 

[bb1webs]

Once again I find myself shocked ... this despite seeing it over and over ... and again... that an OC which has been around as long as this one ... who's operating costs are not even in the same dimension as its cousin the land-based casino endures on a monthly basis... the lights, the payroll, ... everything right down to Uncle Sam's heavy lean on their bottom line ... cannot find within itself the integrity to be magnaminous enough to CHEERFULLY admit that if there was fault to be assigned over this matter ... that it was they who were wrong ... and as such will be CHEERFULLY paying the debt that they owe due to circumstances they themselves created ... including the very T&Cs which plainly state what is necessary to satisfy the casino ...

That I remind you the player even went the extra 9 yards to get confirmation from the casino that what he/she was doing was within the accepted boundries ....

and then go back to the drawing board and fix the problem!

If you put on sale a new car for $10 ... you don't mistreat a potential customer just because you know you were too stupid to ask a selling price which would show a reasonable profit for the time you invested...

You be smart enough to not have put the car in a position where it could be gained for that price.

Is it me or ... I mean it just doesn't seem like rocket science to me. That is ... unless you want to start renegging and are forced to start coming up with excuses out of thin air which are plausible.

...............

Wait I'm not done yet.

Here's the part that literally pushes me into the next life. Nearly anytime I hear about a casino trying to pull such as stunt as this .... the matter is illuminated at a discussion forum ... a lot of denial goes on on the part of the casino ... more time consuming crap happens .... and finally the place breaks down and does the right thing .... but only after its been proven to anybody with half a brain that the place was obviously trying to cheat/not pay.

Then... . then the great minds behind the curtain come to a conclusion that they will pay after all.


? Hey if you're gonna make yourself out to be an azzhole,... at very least achieve the goal you were so willing to put your entire reputation on the line to get.

Geesh..



*******************

For the casinos ... to protect themselves..

The chargeback trick is straight out fraud and done so with complete malicious intent and IMO the casinos should do the obvious next step but only if and when the line is crossed into fraud. Meaning you gotta give benefit of doubt as much as that does suck.

Meaning that until the player has proven to be guilty of doing a chargeback: they must be treated in a fair and honorable manor.

However! Once that line is crossed the name and all prudent info on that player should be added to a blacklist which is circulated amongst the casinos so that each of these bottom-feeders will have been driven into the light and for lack of better words ... essentially only have to be paid for once - by that unfortunate casino which absorbs the chargeback.

I realize that someone can create a new identity to get around the above ... and I'm not expert so please chime in and correct if I'm wrong but I think it would get pretty tough to keep coming up with the "complete package" a player would need in order to cash out

when you add to that recipe some better protective T&Cs which could perhaps include something to the effect of
due to the extreme amount of fraud this casino has endured by players involved in a form of bonus abuse known as ... that should that player's history of play appear to mimic the pattern of such abuser fraud: ... that the casino reserves the right to ........ (basically cancel the account at their whim and keep all funds involved) ... and that if the player has a problem with that: ... then the casino strongly suggests the player choose to not accept any kind of bonus so that if/when the time should come they have won and want to cash-out ... that said option will be available without any kind of delay caused by the need for investigation to see if all play-thru requirements were met to prevent bonus abuse.

Seems a simple no-brainer to me. It is my experience you get what you ask for on the net ... from an advertiser's pov anyway.

If you advertise bonuses, you're gonna attract bonus abusers. In my 6 years affiliate marketing casinos: I've never felt I was missing anything because of the fact that I choose NOT to lean heavy on promoting bonus offers .. and my player base is one that I feel confident to say is probably as full of quality players as anybody on the net could produce to show. On the other hand I know webmasters who's whole angle is "free casino bonus!". And they get that kind of traffic accordingly.

My point being that the casinos aren't losing any favors if they don't seem attractive to the kind of traffic that these abusers obviously seem to frequent. What few decent players they get: do not counter-balance the steady stream of bottom feeders they are seeing.

Stop concentrating on spending your budget towards players that are all about meeting the minimum requirements to walk away a few dollars richer ... get a competent blacklist circulated amongst you ... aim those saved bonus funds towards rewarding the truly good players that you have.

The saying "buy quality and you'll never be sorry" applies to more than just goods. Approach your business model with quality customer service resulting in a satisfied player experience as your top goal and nearly all these headaches take care of themselves.