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Ontario operators? (Licensed)

Just an update. Both MG and PNG are IP blocking Ontario for us. They are working on activating it. They told us it will be done tonight or tomorrow.
We still havent got the fix live for IDScan verification problem, but should be up soon.
Bonus send out will be done as soon as above is ready. We will also give something extra for everyone who help out flagging issues.!
 
@Team.Videoslots I used to have an account and signed up. during verification i took a scan of my face and it said i couldn't be verified...so i shaved thinking the beard was the problem and then when i try and login it doesn't give me the option to verify my face again....instead it just says cant be verified. also not happy i shaved for nothing lol

honestly im too lazy to contact customer service to get this fixed. if something like this happens it should give me the option to try scanning my face again. i have verified my face with way too many Ontario casinos and this is the first one to give me this kind of grief
 
I go to the landbased casinos once or twice a year. Anyone else notice massive changes here? When I used to go 5-10 years ago once a month the casinos were packed. On a friday or sat night it was hard to find a seat for a slot. I went to two different casinos here in the past 6 months and both of them were at maybe 20-30% capacity on a Fri and Sat night.

I asked one of the workers there and they said "they changed all the slots to low paying and the economy is really bad. Ever since they changed them to these jackpot slots (like wolf gold) people have stopped coming because the returns are so bad. We even have had to close one of the restaurants because people cant afford to eat out".

The worker went on to ramble that we need a federal government change and the current PM etc has really destroyed things. I didnt really care for the political talk as the casino is my way to to escape the real world but there is no escaping it when its staring you in the face. I asked for a beer and the lady said it was $13. I was like ok ill have water wtf.
 
casguy2016 said:
@Team.Videoslots I used to have an account and signed up. during verification i took a scan of my face and it said i couldn't be verified...so i shaved thinking the beard was the problem and then when i try and login it doesn't give me the option to verify my face again....instead it just says cant be verified. also not happy i shaved for nothing lol

honestly im too lazy to contact customer service to get this fixed. if something like this happens it should give me the option to try scanning my face again. i have verified my face with way too many Ontario casinos and this is the first one to give me this kind of grief
Click to expand...

The fix for the problem with IDScan should hopefully be released today. Its in final testing.
 
lockinlove said:
I go to the landbased casinos once or twice a year. Anyone else notice massive changes here? When I used to go 5-10 years ago once a month the casinos were packed. On a friday or sat night it was hard to find a seat for a slot. I went to two different casinos here in the past 6 months and both of them were at maybe 20-30% capacity on a Fri and Sat night.

I asked one of the workers there and they said "they changed all the slots to low paying and the economy is really bad. Ever since they changed them to these jackpot slots (like wolf gold) people have stopped coming because the returns are so bad. We even have had to close one of the restaurants because people cant afford to eat out".

The worker went on to ramble that we need a federal government change and the current PM etc has really destroyed things. I didnt really care for the political talk as the casino is my way to to escape the real world but there is no escaping it when its staring you in the face. I asked for a beer and the lady said it was $13. I was like ok ill have water wtf.
Click to expand...
Yup, they took out slots that could pay, Rama has recently brought back a couple that you can win a good amount on as I won $2300 on the one, but yes traffic is down. It still gets busy about lunch time and afternoon at Rama on werkend and concert nights I assume which is the only thing keeping them alive sadly. But with the new Woodbine open tthink rama is done.
 
Adriana B said:
Just tried them. Yes, they are working. Immortal Romance paying as bad as ever.
BTY -- I notice I don't have a news feed on my home page.
Click to expand...
Hello Adriana B,

The news page has been removed, but news about battle events are now being posted on our Twitter and Facebook pages, as well as here on CM in this thread: Battle of Slots Official Videoslots Thread - Casinomeister Forum

You will also receive news via e-mail if you have opted in for this under "My profile → Privacy Dashboard" on your account page.

Kind regards.
Team Videoslots.
 
Last edited:
Hi @Adriana B

We are looking into the issue, thank you for reporting this.

Edit: situation resolved, if anyone else is having issues with Play N'Go games please make sure you are not using incognito mode to play. Play'n GO games needs to have third party cookies allowed to load, which incognito mode blocks by default. If you change the settings in chrome to always allow third party cookies, the games will load even in incognito.

Kind Regards.
Team Videoslots.
 
Last edited:
Mr Wild said:
The fix for the problem with IDScan should hopefully be released today. Its in final testing.
Click to expand...
Thank You. Unfortunately I just tried again and it failed again but at least it allowed me to try again. I will try again some other time in case the fix isn't up yet. I have gained weight since my picture but nothing that other Casinos couldn't get past. Perhaps when this happens you could manually verify the photo/ids understanding it will take extra time. just a thought
 
casguy2016 said:
Thank You. Unfortunately I just tried again and it failed again but at least it allowed me to try again. I will try again some other time in case the fix isn't up yet. I have gained weight since my picture but nothing that other Casinos couldn't get past. Perhaps when this happens you could manually verify the photo/ids understanding it will take extra time. just a thought
Click to expand...
Hey Casguy2016,

I am sorry to hear that you are still facing issues.

I will send you a private message in here on CM to follow up better on this.

Thanks and kind regards,
Team Videoslots
 
Hi Slotmaster,

We have some great news!

The Bonus which was mentioned earlier, is meant to be sent out today.

Should you have any issues, with the bonus, or not received the email with the bonus, feel free to reach out and we will be more than happy to assist.

Kind Regards
Team Videoslots
 
slotmaster said:
Reward and bonus before the Long weekend this weekend?;) Canada Day this weekend you know. :)
Click to expand...
The special reward for those helping us out will be added to your accounts by Friday.
Please continue giving us feedback!

All problems with idscan should have been resolved now.
Coming weeks/months we will be adding another 12 game providers and by next week interac withdrawals should be live ?
 
Mr Wild said:
Just send a message to Support and they will add it for you.
Click to expand...
Ty sir, it reflects in the acct.

And again, ty for helping us through this transition.
 
dionysus said:
I didn't get mine. But I'm not going to fuss. Depped, didn't see the *enter code* under the deposit line.
So, w/e
Click to expand...
Hi Dionysus,

Sorry to hear about your little issue.

We are sending you a private message here on CM to better follow up on this.

Thanks and kind regards
Team Videoslots
 
Team.Videoslots said:
Hi Dionysus,

Sorry to hear about your little issue.

We are sending you a private message here on CM to better follow up on this.

Thanks and kind regards
Team Videoslots
Click to expand...
ty.
But it was not credited.
I need to now deposit again to have it incremented.
 
slotmaster said:
Make sure you read the terms guys, we are not allowed to bet more than ($2.00) a spin, not that I do anyway unless I get a big hit,lol
Click to expand...

The system automatically stops you from betting higher while having a bonus active. Basically all terms are handled by the system automatically so players never need to worry about breaking any terms.
 
Uggggh ... failed miserably on the bonus and free spins. I forgot how much I hated that 10% increment bonus. Only received $4 bonus money. Much prefer the total bonus being given up front. And, Gates of Olympus really, really sucks.
 
Adriana B said:
Uggggh ... failed miserably on the bonus and free spins. I forgot how much I hated that 10% increment bonus. Only received $4 bonus money. Much prefer the total bonus being given up front. And, Gates of Olympus really, really sucks.
Click to expand...
I haven't taken a bonus or deposited yet. I forgot about the 10% increment. This is the worst kind of bonus. I'll stick to Betmgm and Unibet where you get the full bonus up front and most times it is 1x play threw and you can bet a lot more than $2 on a bonus.

I'm happy to see VS is available for us again and I will play but will never take a bonus tied to a 10% increment as its a poor way of giving out a bonus.
 
Mr Wild said:
The system automatically stops you from betting higher while having a bonus active. Basically all terms are handled by the system automatically so players never need to worry about breaking any terms.
Click to expand...

Sorry had to comment even though this in nothing to do with me really....

That is a REALLY good thing, fortunately never fell foul anywhere myself, way too cautious lol but something other casinos should have done years and years ago.
 
deepsky2 said:
I haven't taken a bonus or deposited yet. I forgot about the 10% increment. This is the worst kind of bonus. I'll stick to Betmgm and Unibet where you get the full bonus up front and most times it is 1x play threw and you can bet a lot more than $2 on a bonus.

I'm happy to see VS is available for us again and I will play but will never take a bonus tied to a 10% increment as its a poor way of giving out a bonus.
Click to expand...
While the bonus is active you still qualify for our weekend booster, wheel of jackpots and clash of spins. All those extras have 0x wager requirement. When doing the math, it’s unlikely that Unibet have a better offer for a regular player. Bonus requirements are also over 60 days, plus you can cash out your deposit and winnings including earned bonus increments at any time.
 

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