Ontario operators? (Licensed)

[kamila3410]

there should be a join request here > https://www.casinomeister.com/forums/community/ontario-casinos.445/
Either Bry or I can accept
Cheers.

Hi i cant Join, You do not have permission to view this page or perform this action

 

[dionysus]

Hi i cant Join, You do not have permission to view this page or perform this action

Not sure why, tagging @Casinomeister and @pereblue - i should (and have) gotten pms for requests but a couple members have asked, and not getting PM requests to join

 

[casguy2016]

Has anyone withdrawn from SpinGenie before? I'm being asked for documents which I have provided. no issues so far as it wasn't that long ago but i'm a bit less patient as it is a sizable amount. Pretty sure I had also provided documents on one of their sister sites so i'm a bit surprised i have to provide documents again and I hope it means it gets processed sooner rather than later.

Their chat bot is horrible.....6 hour turnaround time so i can't ask questions

 

[casguy2016]

a bit of an update on SpinGenie....my proof of address and id has been approved but i still cannot withdraw and the site doesn't tell me if i'm missing another document. Chat is non existent with an automated message saying i should get a reply in about 6 hours.

I sent them an email. I hope they can get this figured out soon...would really like to get this money withdrawn

 

[casguy2016]

in case anyone is wondering i received an email saying i was going to receive my withdrawal soon. will update once that happens.

 

[helafast]

I haven't played there, but once you have all documents set up. SkillonNet casinos are usually only a day or two to get withdrawals.

 

[casguy2016]

I haven't played there, but once you have all documents set up. SkillonNet casinos are usually only a day or two to get withdrawals.

Thank You. Once things got OK'ed things went fairly fast. Received my 5K withdrawal this morning so happy with that.

 

[helafast]

Thank You. Once things got OK'ed things went fairly fast. Received my 5K withdrawal this morning so happy with that.

Congrats! They aren't the quickest, but I'm pretty impressed with them - I had some doubts prior to launch. I've only played at slotsmagic but I'm sure they're all the same.

 

[casguy2016]

Congrats! They aren't the quickest, but I'm pretty impressed with them - I had some doubts prior to launch. I've only played at slotsmagic but I'm sure they're all the same.

Thanks and yes i'm impressed as well. Wish they had more slot selections but that's my only complaint.

 

[dionysus]

BR has been p*ssing me off all night.
Blocked - geolocation requests (have the app).
Rinse, repeat.
Game error.
Site down
Feeling like OLG

 

[casguy2016]

BR has been p*ssing me off all night.
Blocked - geolocation requests (have the app).
Rinse, repeat.
Game error.
Site down
Feeling like OLG

most sites give me geo location errors every once in a while....the geo location companies need to fix their crap....shouldn't ever get a pop up unless the ip address changes during play i would think (knowing they look at more than just the IP)

 

[deepsky2]

BetMGM and Ceaser's sports book has the worst CS ever.

Been waiting weeks for verification on Ceasers Orginal told me over and over they are having trouble verifying accounts and the process may take longer than usual but assure me they have received all docs needed. Now told it's out of their hands as they don't do this on their side and forwarded another email after weeks what a joke.

Betmgm for weeks been trying to get clarification as I have 2 Tier # on my account been told 3 times they escalated the problem and I'll hear back 3 to 5 business days. First-time They said this was 2 months ago. I sent emails to follow up and no response so spoke again to live chat for 3rd time so not holding my breath been told again it'll take 3 to 5 days.

 

[casguy2016]

BetMGM and Ceaser's sports book has the worst CS ever.

Been waiting weeks for verification on Ceasers Orginal told me over and over they are having trouble verifying accounts and the process may take longer than usual but assure me they have received all docs needed. Now told it's out of their hands as they don't do this on their side and forwarded another email after weeks what a joke.

Betmgm for weeks been trying to get clarification as I have 2 Tier # on my account been told 3 times they escalated the problem and I'll hear back 3 to 5 business days. First-time They said this was 2 months ago. I sent emails to follow up and no response so spoke again to live chat for 3rd time so not holding my breath been told again it'll take 3 to 5 days.

i hope this isn't verification to get a withdrawal that's just horrible. personally i would just give up. i know i had problems with ComeOn and just gave up with them. plenty of fish in the sea

 

[bruinsdude]

Be neat for someone to create a poll to see where people are playing so far. My main haunts include BetRivers, Coolbet and BetMGM

 

[slotmaster]

Be neat for someone to create a poll to see where people are playing so far. My main haunts include BetRivers, Coolbet and BetMGM

Same and in that order, haha.

I am sorry for not contributing more and keeping up to date and trying to find out new news for ya's, I have been pretty busy and dealing with stuff, especially the last week. Of course playing slots still on top of that,lol.

 

[casguy2016]

mine at the moment are BetMgm, Coolbet and SpinGenie

I would be playing on sports interaction but they really need to get other game providers. It's too bad as they had a decent variety at one point prior to iGaming Ontario and were one of my favorite casinos

 

[casguy2016]

Bet99 will be added to the list of Operators soon (i'm guessing in the next month or so). Not sure how i feel about them. My limited experience is i went to do a MuchBetter deposit and the deposit somehow got lost and it took a couple of days before I got it. I guess it could have gone worst. I have never withdrawn from the Casino as I never played again after the initial deposit.

 

[GotCasino]

Not sure why, tagging @Casinomeister and @pereblue - i should (and have) gotten pms for requests but a couple members have asked, and not getting PM requests to join

Same here, not able to open the link and request. "You do not have permission to view this page or perform this action"

 

[deepsky2]

i hope this isn't verification to get a withdrawal that's just horrible. personally i would just give up. i know i had problems with ComeOn and just gave up with them. plenty of fish in the sea

No, I didn't have a withdrawal in the works then but now I do. The account finally approved and sent my passport pic over 7 times, what a joke. They said their system is very sensitive. Made my first deposit of $50 had a great run and have $5000 to cash out, but unable as my bank Alterna Savings is not listed. I can't use Paypal as I can't register Alterna with them as well. Didn't know they did not have Interac. Go to chat they tell me to get a play+ card, go to the site, and looks like it's just for USA. Another problem is unable to link my Caesers reward card as it has my old address and get this CS told me the only way I can update it is at their Player's card desk in the USA and told me to go back to Vegas where I got the card 14 years ago. They really didn't do their homework to be a competitive casino for Canada. A few straight days of playing and being unable to get tier points as I can't register my player's card. My impression CS knows nothing about helping people with accounts in Ontario. I know this is new to them but they should be more prepared and maybe should have a separate helpline for Ontario players or at least bring their agents up to speed.

 

[deepsky2]

Btw the top 3 I play are Betmgm, Coolbet, and Unibet.

Anyone knows when Golden Nugget will go live in Ontario

 

[casguy2016]

No, I didn't have a withdrawal in the works then but now I do. The account finally approved and sent my passport pic over 7 times, what a joke. They said their system is very sensitive. Made my first deposit of $50 had a great run and have $5000 to cash out, but unable as my bank Alterna Savings is not listed. I can't use Paypal as I can't register Alterna with them as well. Didn't know they did not have Interac. Go to chat they tell me to get a play+ card, go to the site, and looks like it's just for USA. Another problem is unable to link my Caesers reward card as it has my old address and get this CS told me the only way I can update it is at their Player's card desk in the USA and told me to go back to Vegas where I got the card 14 years ago. They really didn't do their homework to be a competitive casino for Canada. A few straight days of playing and being unable to get tier points as I can't register my player's card. My impression CS knows nothing about helping people with accounts in Ontario. I know this is new to them but they should be more prepared and maybe should have a separate helpline for Ontario players or at least bring their agents up to speed.

if you open up an official ticket with them and it doesn't get resolved for you to get your money you could then escalate it with iGaming Ontario

 

[casguy2016]

not familiar with them but there's a new operator: Bet Victor

was searching through their games and got excited when i saw Dead or Alive II and Magician's Secrets....unfortunately they show up in results but are blocked (likely they haven't been approved yet). BV needs to fix their search results so it doesn't display games you can't play

 

[casguy2016]

If you sign up with Bet Victor don't make the same mistake as me. I honestly don't ever signing up with them prior to iGaming Ontario but i guess i did and i found out only after i made a deposit when i saw no bonus and chat told me. I'm just glad I did not do a full 1K deposit with them. not happy i wasn't told ahead of time that I had signed up already because if it had told me then i would have double checked the rules about a previous non ontario account before making a deposit. Because of this i will never go there again.

 

[BrianGhattas]

@casguy2016

I played on Bet Victor for a couple of years. They’re good, never had issues with them. They were one of the few casinos to give me all my winnings.

 

[slotmaster]

Btw the top 3 I play are Betmgm, Coolbet, and Unibet.

Anyone knows when Golden Nugget will go live in Ontario

I am going to go back to betmgm for now, problem is so many games I like or want to play,lol