NYspins Casino Wont let you withdraw money

Quickwin

Experienced Member
Joined
Nov 25, 2014
Location
Norway
Hi there everyone.

I joined NYspins.com since they were in casinomeister review and i have terrible experiance there.

I joined there few weeks ago and did not deposit untill few days ago, where i deposited quite a lot and lost it pretty much fast, then i deposited again and i won back my money around €2000,

i wanted to cashout and was met with "you cannot withdraw money" you have no withdraw option...! i then thought it was maybe some error and continued to play, i then wanted for sure to withdraw and was met with "you cant withdraw money"

There is no way to withdraw since they dont give you option, only option is deposit, under withdraw, it says no withdraw option available, see attachment.

I feel totally scammed at this moment.
 

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NYSpins is reviewed by Casinomeister

sassa

Experienced Member
Joined
Jul 4, 2017
Location
Norway
Must be an error or something. I logged in to my account now and received the same message as you on the withdrawal page.
I prefer Voodoodreams because they have more deposit/withdrawal options.
 

Quickwin

Experienced Member
Joined
Nov 25, 2014
Location
Norway
I did not hear from anybody, not the REP, not support.

What kind of people are running this casino?

:(
 

Quickwin

Experienced Member
Joined
Nov 25, 2014
Location
Norway
NYspins should be banned from this site, if CM did not have them in their site i won't be in this situation from the beginning.

And no one have even helped me even and leave me with terrible taste of online gambling.
 

nutnut

Meister of Infractions
Joined
Sep 11, 2014
Location
england
This goes back to my post few days ago. A site gets accredited and no one checks if it has a withdraw button? How does that happen and even worse still not be solved.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
This goes back to my post few days ago. A site gets accredited and no one checks if it has a withdraw button? How does that happen and even worse still not be solved.
It seems that you really have a bee in your bonnet about the Accredited Casinos, their standards, how they are rated, and which casinos start with the BBF, etc.

This is not an accredited casino - never has been, nor has its sister sites or any other casino connected to it. If you had actually read the review, you would have understood this.

The OP mentioned that he signed up because of the review here: NySpins Review - the onus is on him to read and understand the review. It clearly states "
NYspins - In the Grey Zone". Now I don't really know how to make that clearer. Do you have a suggestion? Bigger fonts??

We attempt to review all casinos so that they appear in the C2O database - something that you ought to be using - or at least contributing to.

We have several categories for the reviewed casinos: Accredited, Grey Zone, BBF, Rogue/Not recommended. The category is made crystal clear at the head of the review.

Sure - this one states that they have an active rep - well the last time this was updated with new text was in September - he was active then. I guess I will go and make a note of this in the review.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Erik was last seen online on the 13th of November 2017
By the way - everyone can report posts - and you can report on members as well.

reportusers.PNG

If you see that an iGaming rep has not been on for several weeks - report that person. This gets placed in a ticketing system where the moderators and I can attend to. We have over 200 reps - many of whom come and go frequently - and it is hard to keep up sometimes. Report these guys and we'll check into it.

A lack of forum presence can spell out a number of things - and we need to know so we can try to find out what is going on.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
NYspins should be banned from this site, if CM did not have them in their site i won't be in this situation from the beginning.

And no one have even helped me even and leave me with terrible taste of online gambling.
Did you actually read the review?? The casino is in the Grey Zone which means play at your own risk.

Pros:
New Casino
Cons:
New Casino

I will amend the review to reflect your problem. I would suggest that you PAB.
 

Quickwin

Experienced Member
Joined
Nov 25, 2014
Location
Norway
Did you actually read the review?? The casino is in the Grey Zone which means play at your own risk.

Pros:
New Casino
Cons:
New Casino

I will amend the review to reflect your problem. I would suggest that you PAB.

Thank you Casinomeister to reflect my problem.

I sent message to people at gambling comission, i will update when i get heir answer.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Thank you Casinomeister to reflect my problem.

I sent message to people at gambling comission, i will update when i get heir answer.
I don't think that will help you - the UKGC does not deal with individual gambling issues. Plus - you are not in the UK, so that won't apply to you.

We do handle complaints. I would submit a compliant here and we can get going on it.
 

helenakp

Ueber Meister
PABaccred
Joined
Sep 24, 2013
Location
MK
I have some problem with Voodoo Dreams casino bonuses and sent a message on 5th January to Erik but still waiting for an answer...
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
I have some problem with Voodoo Dreams casino bonuses and sent a message on 5th January to Erik but still waiting for an answer...
Thanks - l'm making an effort to get someone to look into this.
 

brianmon

Ueber Meister
webby
mm4
Joined
May 22, 2013
Location
Cumbria
Bryan, FYI, they do have a UKGC license, which is not mentioned in your review.
You do not have permission to view link Log in or register now.

The UKGC license has only recently been granted though.
I did try signing up there last week. But there's no UK listed in the drop down menu for location.

So I just assumed that unlike Casino Heroes, they were getting everything ready for a UK launch, with everything working as it should, before taking UK customers.
 

MrSim

Newbie member
Joined
Sep 13, 2017
Location
United Kingdom
Yeah, I've noticed that you have links to the UKGC licence on your site now at the bottom, which is a little confusing for us UK users who go to sign up but can't. Good to hear it will go live soon, hopefully not too long to wait :)
 

Erik

Dormant account
Joined
Nov 27, 2013
Location
Tel Aviv
Hi there everyone.

I joined NYspins.com since they were in casinomeister review and i have terrible experiance there.

I joined there few weeks ago and did not deposit untill few days ago, where i deposited quite a lot and lost it pretty much fast, then i deposited again and i won back my money around €2000,

i wanted to cashout and was met with "you cannot withdraw money" you have no withdraw option...! i then thought it was maybe some error and continued to play, i then wanted for sure to withdraw and was met with "you cant withdraw money"

There is no way to withdraw since they dont give you option, only option is deposit, under withdraw, it says no withdraw option available, see attachment.

I feel totally scammed at this moment.
Hi Quickwin

Sorry for the delay, it looks like a tech glitch, can you please send me a PM with your email or username?

Regards
Erik
 
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