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NYspins Casino Wont let you withdraw money

Discussion in 'Online Casinos' started by Quickwin, Jan 17, 2018.

    Jan 17, 2018
  1. Quickwin

    Quickwin Experienced Member

    Occupation:
    Media
    Location:
    Norway
    Hi there everyone.

    I joined NYspins.com since they were in casinomeister review and i have terrible experiance there.

    I joined there few weeks ago and did not deposit untill few days ago, where i deposited quite a lot and lost it pretty much fast, then i deposited again and i won back my money around €2000,

    i wanted to cashout and was met with "you cannot withdraw money" you have no withdraw option...! i then thought it was maybe some error and continued to play, i then wanted for sure to withdraw and was met with "you cant withdraw money"

    There is no way to withdraw since they dont give you option, only option is deposit, under withdraw, it says no withdraw option available, see attachment.

    I feel totally scammed at this moment.
     

    Attached Files:

  2. Jan 17, 2018
  3. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  4. Jan 17, 2018
  5. Quickwin

    Quickwin Experienced Member

    Occupation:
    Media
    Location:
    Norway
  6. Jan 17, 2018
  7. sassa

    sassa Experienced Member

    Location:
    Norway
    Must be an error or something. I logged in to my account now and received the same message as you on the withdrawal page.
    I prefer Voodoodreams because they have more deposit/withdrawal options.
     
  8. Jan 19, 2018
  9. Quickwin

    Quickwin Experienced Member

    Occupation:
    Media
    Location:
    Norway
    I did not hear from anybody, not the REP, not support.

    What kind of people are running this casino?

    :(
     
  10. Jan 21, 2018
  11. Quickwin

    Quickwin Experienced Member

    Occupation:
    Media
    Location:
    Norway
    NYspins should be banned from this site, if CM did not have them in their site i won't be in this situation from the beginning.

    And no one have even helped me even and leave me with terrible taste of online gambling.
     
  12. Jan 21, 2018
  13. brianmon

    brianmon Meister Member webby mm4

    Occupation:
    self-employed
    Location:
    uk
    Casinomeister likes this.
  14. Jan 21, 2018
  15. nutnut

    nutnut 30 day suspension - trollish behavior

    Occupation:
    IP consultant
    Location:
    england
    This goes back to my post few days ago. A site gets accredited and no one checks if it has a withdraw button? How does that happen and even worse still not be solved.
     
  16. Jan 21, 2018
  17. brianmon

    brianmon Meister Member webby mm4

    Occupation:
    self-employed
    Location:
    uk
    But they aren't accredited
     
  18. Jan 21, 2018
  19. nutnut

    nutnut 30 day suspension - trollish behavior

    Occupation:
    IP consultant
    Location:
    england
    then how do they have a review like opening poster stated
     
  20. Jan 21, 2018
  21. Sonict

    Sonict Experienced Member MM

    Location:
    Ontario, Canada
    Lots of casinos have been reviewed and they start off in the "grey zone" area which means they aren't great, but not rogue either unless it was obvious from the start. Reviews do get updated from time to time based on... our community input.
     
  22. Jan 21, 2018
  23. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    It seems that you really have a bee in your bonnet about the Accredited Casinos, their standards, how they are rated, and which casinos start with the BBF, etc.

    This is not an accredited casino - never has been, nor has its sister sites or any other casino connected to it. If you had actually read the review, you would have understood this.

    The OP mentioned that he signed up because of the review here: NySpins Review - the onus is on him to read and understand the review. It clearly states "
    NYspins - In the Grey Zone". Now I don't really know how to make that clearer. Do you have a suggestion? Bigger fonts??

    We attempt to review all casinos so that they appear in the C2O database - something that you ought to be using - or at least contributing to.

    We have several categories for the reviewed casinos: Accredited, Grey Zone, BBF, Rogue/Not recommended. The category is made crystal clear at the head of the review.

    Sure - this one states that they have an active rep - well the last time this was updated with new text was in September - he was active then. I guess I will go and make a note of this in the review.
     
  24. Jan 21, 2018
  25. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    By the way - everyone can report posts - and you can report on members as well.

    NYspins Casino Wont let you withdraw money: reportusers.PNG,Jan 21, 2018

    If you see that an iGaming rep has not been on for several weeks - report that person. This gets placed in a ticketing system where the moderators and I can attend to. We have over 200 reps - many of whom come and go frequently - and it is hard to keep up sometimes. Report these guys and we'll check into it.

    A lack of forum presence can spell out a number of things - and we need to know so we can try to find out what is going on.
     
  26. Jan 21, 2018
  27. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Did you actually read the review?? The casino is in the Grey Zone which means play at your own risk.

    Pros:
    New Casino
    Cons:
    New Casino

    I will amend the review to reflect your problem. I would suggest that you PAB.
     
  28. Jan 21, 2018
  29. Quickwin

    Quickwin Experienced Member

    Occupation:
    Media
    Location:
    Norway
    Thank you Casinomeister to reflect my problem.

    I sent message to people at gambling comission, i will update when i get heir answer.
     
  30. Jan 21, 2018
  31. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I don't think that will help you - the UKGC does not deal with individual gambling issues. Plus - you are not in the UK, so that won't apply to you.

    We do handle complaints. I would submit a compliant here and we can get going on it.
     
  32. Jan 21, 2018
  33. helenakp

    helenakp Senior Member PABaccred

    Location:
    MK
    I have some problem with Voodoo Dreams casino bonuses and sent a message on 5th January to Erik but still waiting for an answer...
     
    Casinomeister likes this.
  34. Jan 21, 2018
  35. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Thanks - l'm making an effort to get someone to look into this.
     
    helenakp likes this.
  36. Jan 21, 2018
  37. Erik

    Erik I-Gaming Industry Representative

    Occupation:
    Affiliate Director
    Location:
    Tel Aviv
    Hi All
    Sorry for my absence. Im getting on it right away

    Regards
    Erik
     
    Jasminebed, Tirilej and Casinomeister like this.
  38. Jan 21, 2018
  39. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Bryan, FYI, they do have an UKGC license, which is not mentioned in your review. You must register/login in order to see the link.
     

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