I played here a few weeks back and won almost 400 from my 95 deposit (I took a first deposit bonus of E100). Having played through the WR on allowed games and getting lucky wins, I requested a withdrawal.
I didnt hear anything for a few days, so emailed to see how the withdrawal was going, and was told to send in I.D. I sent in my drivers license, and then later that week was simply told that my account had been closed down, and only my deposit returned.
I received another email saying my account had been closed due to fraud or bonus abuse.
I can honestly say I have never had an account here before, at the poker or casino or sportsbook. And as I am the only person in the house who knows how to switch the computer on, never mind use it, it is impossible for anyone else to have used it. I have an account from several months ago at Unibet which uses the same software, and as I am being refused to be given any details, this is the only possible link I can find, is it one bonus per software group?
The casino are refusing to explain to any further in the matter. I contacted PaB here, but unfortunately they cannot look it to it any further as my deposit has been returned.
I would have for anyone else to get involved with this site and lose what to be is a very significant amount of money. Am posting here so others dont fall in to the same trap and be scammed by this place (other issues posted on the forum here seemed to have been solved, which is why I played in the first place).
I didnt hear anything for a few days, so emailed to see how the withdrawal was going, and was told to send in I.D. I sent in my drivers license, and then later that week was simply told that my account had been closed down, and only my deposit returned.
I received another email saying my account had been closed due to fraud or bonus abuse.
I can honestly say I have never had an account here before, at the poker or casino or sportsbook. And as I am the only person in the house who knows how to switch the computer on, never mind use it, it is impossible for anyone else to have used it. I have an account from several months ago at Unibet which uses the same software, and as I am being refused to be given any details, this is the only possible link I can find, is it one bonus per software group?
The casino are refusing to explain to any further in the matter. I contacted PaB here, but unfortunately they cannot look it to it any further as my deposit has been returned.
I would have for anyone else to get involved with this site and lose what to be is a very significant amount of money. Am posting here so others dont fall in to the same trap and be scammed by this place (other issues posted on the forum here seemed to have been solved, which is why I played in the first place).