No KYC - is that ok with Curaçao licence? (2024)

[blueberry3]

I have an issue for months with a scamming casino, I took a lawyer.

I have a question after reading some comments...

I never did the KYC check... they didn't asked me for that, and let me deposit more than 50k... Is that legal ?

Is it something the curaçao can do about that ? (Cause Antillephone really don't care at all about me and my case).

Hi. I'm dealing with a very similar situation. How did it all end? I would really appreciate you if you respond.

 

[maxd]

Please keep in mind that the person you are asking hasn’t been on-site in 16 months, so there is a fair chance they won’t be replying. FYI.

Regards,

Max Drayman
Senior Forum Moderator

 

[jasonuk]

Also things are slowly changing in Curacao licensing so answers from 18-24 months ago may not be as relevant today (although even with the changes being implemented, they will still be at the weak end of the license spectrum).

The common problem is that people either wrongly assume, or are wrongly informed (by affiliates, streamers, or other slimeballs), that a license is a license - which couldn't be further from the truth. Curacao licenses are close to worthless when it comes to player protections (no ADR, no regulator adjudication, difficult to take legal action) - and many rogue operators have been exploiting that in recent years by actively targeting problem gamblers (e.g. people on self-exclusion programs that doesn't extend to Curacao sites).

 

[blueberry3]

Hi everyone,

I’m dealing with a situation involving an online casino that did not perform KYC (Know Your Customer) checks for several years. I’m trying to understand what potential actions I can take and what consequences the casino might face for this failure.

What are the usual consequences for a casino that fails to conduct KYC checks over an extended period?
How can I seek a refund or address this issue if the casino has not followed proper regulatory practices?
Are there specific steps I should take to escalate this complaint effectively?
Any advice or guidance on similar situations would be greatly appreciated!

Thanks in advance.

 

[slot_zombie]

Hi everyone,

I’m dealing with a situation involving an online casino that did not perform KYC (Know Your Customer) checks for several years. I’m trying to understand what potential actions I can take and what consequences the casino might face for this failure.

What are the usual consequences for a casino that fails to conduct KYC checks over an extended period?
How can I seek a refund or address this issue if the casino has not followed proper regulatory practices?
Are there specific steps I should take to escalate this complaint effectively?
Any advice or guidance on similar situations would be greatly appreciated!

Thanks in advance.

What difference would it have made to your spending and losses if the casino had gone through KYC with you? Just trying to understand the grounds on which you are looking for a refund.

 

[jasonuk]

Hi everyone,

I’m dealing with a situation involving an online casino that did not perform KYC (Know Your Customer) checks for several years. I’m trying to understand what potential actions I can take and what consequences the casino might face for this failure.

What are the usual consequences for a casino that fails to conduct KYC checks over an extended period?
How can I seek a refund or address this issue if the casino has not followed proper regulatory practices?
Are there specific steps I should take to escalate this complaint effectively?
Any advice or guidance on similar situations would be greatly appreciated!

Thanks in advance.

Close to none, the high seas have been a law unto themselves - to the point that Curacao has been smacked by the Netherlands to avoid it being added to the FATF grey lists (which would have resulted in increased monitoring for money laundering).

Regulations vary from jurisdiction to jurisdiction - and while Curacao is starting to introduce KYC checks now, that wouldn't apply to previous play.

It seems like you're looking for a freeroll - the casino is extremely unlikely to entertain it, there's very little in the way of follow-on dispute resolution short of legal action, and that'll be extremely costly and way beyond the scope of this forum.

If you're talking about a different jurisdiction - then the answer may be slightly different but the answer would be similar, especially if any failure is seen as a legislative one (AML) rather than a customer one.

 

[justdoit]

if u play in crypto casino they never ask you for KYC, I play on 3 diffrent Crypto casino I did KYC in all 3 casinos