1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice

Poll:Best Screenshot of the Month?



Candidates Revealed...Cast your vote!.
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Tips New Bonus Claim System at 32Red

Discussion in 'Online Casinos' started by Mark_32Red, Oct 27, 2014.

    Oct 27, 2014
  1. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Hi Guys,

    Following feedback from our players regarding the Dish of the Day bonuses and the fact that sometimes the claim system doesn't recognise the deposit, I'm pleased to announce that we're upgrading the system and we're hoping it makes waiting for a bonus a thing of the past. The new system should ensure your Dish of the Day bonus is served instantly. ;)

    There is a slight change to the process of claiming a bonus though, so it may take some getting used to for those of you who play regularly. Basically you will be required to 'opt-in' to a bonus before making your deposit. This will then let the banking pages know you are expecting a deposit and credit it at the time of deposit.

    So here's how it works...

    - Log in, you will see a popup to say "Today's Bonus is x"
    - If you like the look of the bonus that day, click 'YES' to opt in. As soon as you deposit, you will be instantly credited with the bonus.
    - If you don't want it, click 'NO' and you won't be asked again that day.
    - Still deciding or would like the bonus on a later deposit? Click 'I'm not sure, ask me later'

    Here's how it looks...

    [​IMG]

    We hope the new system makes it easier, it's phase one and we have some other ideas on how to streamline the process, but we'd love to hear any feedback you have. Either reply here or mail promotions[at]32red.com if you prefer to remain anonymous. :)

    Thanks
    Mark

    PS: The system is being rolled out to different groups at a time, so please don't be alarmed if you don't see it when others do. :)
     
    15 people like this.
  2. Oct 27, 2014
  3. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    That looks great and a change I have been looking forward to :thumbsup:

    I never have to ask support to give it to me again. That's the best. Yippieh :p
     
  4. Oct 27, 2014
  5. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    I don't believe it has been rolled out for Australians yet because I can't see it.
    But, does it still allow for smaller deposits while still getting a bonus?
    E.g. Dish of the Day is $50 bonus for a $100 deposit, can I still deposit $50 for a $25 bonus on these instances?
     
  6. Oct 27, 2014
  7. JGslots

    JGslots Senior Member PABinit webmeister

    Location:
    Wirral, UK
    Should be a big bowl of Scouse instead of that leaf on a plate :p


    Haha looks really good.
     
    1 person likes this.
  8. Oct 27, 2014
  9. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    I notice they seem to already have this system at GL and Nedplay, and it works every time for me. Sometimes there is a message which informs you it'll be visible as soon as you open a game, but I find if I hover over the balance in the bottom left it appears there instantly.
     
  10. Oct 27, 2014
  11. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Hi Petro,

    Thanks for your question.

    I can confirm that smaller deposits will still be credited with the relevant bonus depending on the percentage, we need to think about how we display that in the relatively small space we have. I appreciate you bringing it up.

    Mark
     
    2 people like this.
  12. Oct 27, 2014
  13. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Yes, for example the GL one, if you play the roulette game after choosing your intended deposit amount say £50 and the wheel offers 25% (£12.50) bonus then if you subsequently deposit less it adds a pro-rata bonus so a tenner say if you actually deposited £40 instead.
    It only needs a little line at the bottom of the yellow 'Yes Please' button in small type *bonus pro-rata for lower deposits.
     
  14. Oct 27, 2014
  15. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    I can confirm this is how it will also work on 32Red.

    Thanks
    Mark
     
  16. Oct 27, 2014
  17. davdav5678

    davdav5678 Dormant account

    Occupation:
    Architects
    Location:
    ESSEX UK
    Great news

    This is great news all round , The old way never worked that well for me on download and always had problems claiming it .

    Looking forward to trying it out soon :thumbsup:
     
  18. Oct 27, 2014
  19. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Odd though IMO that the issue isn't present on the sister sites but is on the main headline site 32Red?
     
  20. Oct 27, 2014
  21. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    I clicked the link to read the T&C's for the bonus and the page said that I didn't have Flash Player plugin installed.
    I do have it installed but either way I couldn't see a reason for it wanting me to have that. Is anyone seing anything special when clicking that link?

    I had the choice to go to the website so I did. I am a little confused, which is normal for me of course, so if anyone could....help? ;)
     
    1 person likes this.
  22. Oct 27, 2014
  23. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Hi Dunover.

    Can you confirm which issue you are referring to? Across all sites we allow lower deposits to claim the relevant bonuses.

    Thanks
    Mark
     
  24. Oct 27, 2014
  25. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Thanks Tirilej,

    This may be because the download casino runs in IE, you may have flash installed for Firefox or Chrome but as you don't have the plugin for IE it may be flagging an issue.

    Let me get this checked when back in the office tomorrow. Thanks for your help.

    Mark
     
    1 person likes this.
  26. Oct 27, 2014
  27. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    I actually downloaded it again from IE just to be sure, even restarted the computer, but got the same message.
    I know the t&c's but thought it could be good to see if you're changing anything there too :D

    Edit: So then it was time to feel even more silly than usual since the message now is gone. I've been downloading that Flashplayer everywhere soo many times but some parts or updates must have been skipped in IE:oops:
    Rarily use IE so not so strange maybe.
     
    Last edited: Oct 28, 2014
  28. Oct 28, 2014
  29. fire

    fire Experienced Member

    Occupation:
    Information Technology
    Location:
    Brazil
    I don't see the popup here...
     
  30. Oct 28, 2014
  31. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    Then go back to Mark's first post and read the PS in the bottom :)
     
    1 person likes this.
  32. Oct 28, 2014
  33. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    Hi I checked this but the new active account does not show offer of day. Only gives me "on the move for mobile and no offer" I then tried login to my "old" 32red account and there is the offer showing fine?? :confused: Also it was supposed to be inactive now so bit confused :)
     
  34. Oct 28, 2014
  35. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Could you PM both account numbers please and I'll take a look?

    Thanks
    Mark
     
  36. Oct 28, 2014
  37. davdav5678

    davdav5678 Dormant account

    Occupation:
    Architects
    Location:
    ESSEX UK

    Mine is the same as the above can you take a look also
     
  38. Oct 28, 2014
  39. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    No, sorry I was referring to the initial problem at 32red which you've corrected. I just found it strange it didn't seem to happen at the sister sites.:)
     

Share This Page