Tips New Bonus Claim System at 32Red

[incrediblestuff]

I had a bunch of issues with script errors, which increased after the new Bonus system was launched, I thought it must have been like that for a lot of other people too, but after reading this thread thoroughly, it seems I was facing a different issue after all:

I was running 32Red on a slightly outdated machine, with a flunky version of XP (skinned) and had to click a myriad of pop ups with errors before I was able to play, also the bonus pop-up kept returning even after discarding. Now this weekend I am visiting my parents, so picked up a laptop with Windows7 from my nephew, who is living there for a while, and to my surprise after installing 32Red, everything ran as smooth as silk, like I was used to.

So it appears that for older PC's that might not be totally up to date, and most likely PC's with XP as OS, the solution would be to update their OS to Windows7, and for other users, that just have an older machine, it might be worthwhile to test it somewhere on a newer machine. Just saying. It was quite refreshing

I didn't believe that it could be my other machine, since I was playing on a few flash Casinosites too, and didn't have any problems with those.. but apparently there are a bunch of factors that influence the Download versions stability..

For Mark, since I been testing it on this machine, I have had no error what so ever, and everything is working great!

 

[vinylweatherman]

I had a bunch of issues with script errors, which increased after the new Bonus system was launched, I thought it must have been like that for a lot of other people too, but after reading this thread thoroughly, it seems I was facing a different issue after all:

I was running 32Red on a slightly outdated machine, with a flunky version of XP (skinned) and had to click a myriad of pop ups with errors before I was able to play, also the bonus pop-up kept returning even after discarding. Now this weekend I am visiting my parents, so picked up a laptop with Windows7 from my nephew, who is living there for a while, and to my surprise after installing 32Red, everything ran as smooth as silk, like I was used to.

So it appears that for older PC's that might not be totally up to date, and most likely PC's with XP as OS, the solution would be to update their OS to Windows7, and for other users, that just have an older machine, it might be worthwhile to test it somewhere on a newer machine. Just saying. It was quite refreshing

I didn't believe that it could be my other machine, since I was playing on a few flash Casinosites too, and didn't have any problems with those.. but apparently there are a bunch of factors that influence the Download versions stability..

For Mark, since I been testing it on this machine, I have had no error what so ever, and everything is working great!

It's not really that simple, and we have Microsoft to blame for this.

Firstly, new machines come with the OS preinstalled, and the manufacturer pays nowhere near the full price for it. As a buyer, you are generally stuck with the OS the machine came with. Upgrading usually means having to buy a retail version of the new OS, and this will set you back a 3 figure sum. It may be more economic to dump the outdated machine for a newer model, but if the old machine is still fine for most of what you want it to do, it makes no sense spending out on the later model.

Whilst there are cheaper ways to upgrade from XP to 7, they are a bit "naughty", such as reusing the OEM Windows disc from a broken machine that had Windows 7, borrowing one from a friend, buying one off eBay, etc.

Microgaming are a cause of some problems by tying their client down to using IE. This prevents XP users ditching the outdated IE in favour of a more up to date third party browser such as Firefox that will work on XP. The XP version of IE is only outdated because Microsoft made it so, not because IE as a browser is itself outdated (although many beg to differ, and would rather not haver to use it anyway).

The client should really just use the preferred browser set by the user, which other programs tend to do when they have to launch anything in a browser window.

 

[incrediblestuff]

It's not really that simple, and we have Microsoft to blame for this.

Firstly, new machines come with the OS preinstalled, and the manufacturer pays nowhere near the full price for it. As a buyer, you are generally stuck with the OS the machine came with. Upgrading usually means having to buy a retail version of the new OS, and this will set you back a 3 figure sum. It may be more economic to dump the outdated machine for a newer model, but if the old machine is still fine for most of what you want it to do, it makes no sense spending out on the later model.

Whilst there are cheaper ways to upgrade from XP to 7, they are a bit "naughty", such as reusing the OEM Windows disc from a broken machine that had Windows 7, borrowing one from a friend, buying one off eBay, etc.

Microgaming are a cause of some problems by tying their client down to using IE. This prevents XP users ditching the outdated IE in favour of a more up to date third party browser such as Firefox that will work on XP. The XP version of IE is only outdated because Microsoft made it so, not because IE as a browser is itself outdated (although many beg to differ, and would rather not haver to use it anyway).

The client should really just use the preferred browser set by the user, which other programs tend to do when they have to launch anything in a browser window.

Agreed, we see eye to eye on this particular point, and I too have uttered this to a few people that work closely with MG, from what I gathered, there seems to be a plan, not sure if already in motion to implement such a change... so that would hopefully solve those issues, however, XP is being forced out of our lives, more or less, I can't imagine the general public making use of it anymore in a few years from now, and I also think right now only a small minority is still using it. Still worth implementing, since it will be a recurring set or errors if you ask me...

I also had the idea, that MG should be making their own private browser, stand alone, hosted on their own servers, specially tuned for all their products like Quickfire and Viper. This would solve their problems in terms of compatibility/scripting errors. Well, at least I think it would. I could imagine it would be harder for Quickfire, as those are mostly used by MultiGaming platforms, but for the Download clients/Stand alone MG's it should be quite doable.

I am by no means a techie, nor an expert on the workings of these client based and/or web based structures, yet I would imagine that the simple idea I just described, is a workable solution.

 

[vinylweatherman]

Agreed, we see eye to eye on this particular point, and I too have uttered this to a few people that work closely with MG, from what I gathered, there seems to be a plan, not sure if already in motion to implement such a change... so that would hopefully solve those issues, however, XP is being forced out of our lives, more or less, I can't imagine the general public making use of it anymore in a few years from now, and I also think right now only a small minority is still using it. Still worth implementing, since it will be a recurring set or errors if you ask me...

I also had the idea, that MG should be making their own private browser, stand alone, hosted on their own servers, specially tuned for all their products like Quickfire and Viper. This would solve their problems in terms of compatibility/scripting errors. Well, at least I think it would. I could imagine it would be harder for Quickfire, as those are mostly used by MultiGaming platforms, but for the Download clients/Stand alone MG's it should be quite doable.

I am by no means a techie, nor an expert on the workings of these client based and/or web based structures, yet I would imagine that the simple idea I just described, is a workable solution.

When I have looked up a solution to scripting errors, it seems many say that it's the use of IE that causes them, and that one should switch to a better browser that is better able to cope with the "real life" of the internet, rather than the idealised vision of Microsoft. This is the best solution, and also a good diagnostic, but one that cannot be used with Microgaming. The problem is that the operators build the content with "real world" standards, but often this means the pages cause problems when viewed in IE, which has become a minority browser of choice.

Those who write pages that are to be shown within the Viper lobby should ensure that they are IE compliant, even if this means they do not meet the current "real world" standards for web design in general, a long held criticism of IE.