Question Meister ratings skewed in favour of 32Red?

[Valhalla]

My first thread. I hope it's not taken the wrong way. I verified my account to bring this up because it kinda bugs me.

Firstly, I just want to make clear that I don't have an axe to grind, I'm not a troll or a shill (I actually had to look that up) or anything like that.
Personally, I like (or at least trust) 32Red. Although I don't play there any more since they changed their payment system.

It's just that I noticed some time ago (when 32Red changed their payment system to no longer pay on weekends, bank holidays etc), that their Casinomeister rating dropped to 9.0 which moved them below a couple of Casinos overall. I thought this was fair enough seeing as Payment speed/efficiency is a big part of what makes a casino good.
But then I checked again recently, only to find that 32Red are again rated 9.4, just above the outstanding Guts (9.3), Grosvenor (9.3), Boyle Casino (9.1) and maybe a couple of others that are in the 9's.

My question is - why? What is it 32Red have that set them above the rest? Slow payments and Limited games (only Microgaming) should seriously lower their overall score. I can name countless online Casinos who will have money in my bank account before 32Red have even processed the payment. I've even withdrew on a Saturday and had the money in my bank account on Bank Holiday Monday (no idea how). And this, payment speed, is surely the number one factor in determining how good a casino is.
Not to mention regular bonuses with fair wagering requirements, endless free spins with no wagering on the winnings, excellent customer service, various gaming platforms and so on and so forth.

I will repeat - this is not an attack on 32Red in anyway, it's more a case of - I don't think the ratings here at Casinomeister are very fair on the rest who are breaking their balls to be as good as they are, and are actually streets ahead of 32Red in many ways, yet they remain 2nd best for some inexplicable reason.

 

[Tirilej]

Here you have what Bryan looks at when it comes to rating a casino.
https://www.casinomeister.com/rating-system-explanation/

That is what he believe is fair.


We all have different way of looking at a casino we want to play. We all rates casinos differently.
Maybe there should be some system in here where the players could rate casinos too, and then have two lists.

I don't question Bryans way of doing this. It is he who runs this forum after all.

 

[Valhalla]

Tirilej - I agree with what you say. I'm certainly not trying to stir up trouble or start an argument.
I just think there are much better casinos out there nowadays than 32Red (as good as they are - I'll repeat I'm not attacking them or have an axe to grind).

I guess it does come down to personal opinion in the end, and the ratings here are Casinomeister's personal opinion
Another list where we players vote though - that'd be interesting.

 

[aceking123]

Tirilej - I agree with what you say. I'm certainly not trying to stir up trouble or start an argument.
I just think there are much better casinos out there nowadays than 32Red (as good as they are - I'll repeat I'm not attacking them or have an axe to grind).

I guess it does come down to personal opinion in the end, and the ratings here are Casinomeister's personal opinion
Another list where we players vote though - that'd be interesting.

length of time youve been running here is a must take with a big score maybe because theyve been top for so long & the new casinos havnt makes the difference )

there are better casinos out there score wise , now if these casinos had been running 10+ years with all of what red32 has to offer your find there scores better.

 

[Tirilej]

Tirilej - I agree with what you say. I'm certainly not trying to stir up trouble or start an argument.
I just think there are much better casinos out there nowadays than 32Red (as good as they are - I'll repeat I'm not attacking them or have an axe to grind).

Maybe you're right and there are. I can't argue about that, but why be in such a hurry?
It have taken 32Red many years to get where they are today. Most of those you like today are new and have no history to lean on.

If they stay and continue with doing a good job they maybe will pass them anyway some day, but I think it's better to be careful with throwing all casinos up there too fast

 

[Valhalla]

The "length of time they've been in the business" point is definitely something I didn't consider when I wrote this thread. I'll admit that. I can certainly understand that point.

 

[paul7388]

I can see the OPS point tho as 32RED is 9.4 like always but if you check the points scoring then theres fewer points etc. for no weekend cashouts and so on. So by that basis I guess 32RED should have dropped slightly. No big deal as its a good casino and of all Microgaming only its by far the best but I seriously think if they want to remain the best, they need to up their game a bit as all the new casinos are getting all the new microgaming slots as well as having all other slots . Remember you are only the best till something better comes along and I feel 32RED needs to find a bit more to remain top.

 

[Valhalla]

I can see the OPS point tho as 32RED is 9.4 like always but if you check the points scoring then theres fewer points etc. for no weekend cashouts and so on. So by that basis I guess 32RED should have dropped slightly. No big deal as its a good casino and of all Microgaming only its by far the best but I seriously think if they want to remain the best, they need to up their game a bit as all the new casinos are getting all the new microgaming slots as well as having all other slots . Remember you are only the best till something better comes along and I feel 32RED needs to find a bit more to remain top.

I was going to say something like this, but I have to tread carefully. My first post and I'm immediately attacking the forum owner's opinion, and the "best in the business"
I'm not, of course. I'm just posing the question. I hope it's taken the right way.
Surely as the top rated Casino, 32Red should be moving with the times. And instead of changing their payment processes in a negative way, they should've been adding the ability to pay faster. Or just adding "something" to improve what was already a stellar operation.

 

[Janek12]

Just a small illustration: I do not play often at 32Red. Last month I did play a few sessions, took a few bonuses from the Dish of the Day offer, and ended up around 700 USD ahead in total. The last withdrawal I made was 1136 USD to my Skrill account; it was there within 24 hours (there was no weekend, of course).

The next day I claimed my 1000 loyalty points and played them to zero.

The next day after that, I logged in just to see the Dish of the Day offer, not even intending to deposit. I found 42 USD in the account. Without any fuss or even e-mail about it. And it was cash, not bonus. That's 32Red for you .

I have never had any casino do that for me after a (by my standards) larger withdrawal. Yes, other casinos offered me 50 % bonuses up to high amounts - to get me to play my previous withdrawal back, of course.

For me, it was a moment when I realised, from my own experience, why people rave about 32Red so much.

 

[suomikala87]

I agree with the OP as 32Red's rating indeed seems quite high. On the Pro's side there are two points that especially caught my eye:

- Fast Payouts

On today's standards I think 32Red's payment processing time is very much mediocore. For example atm I have one pending withdrawal which I made on thursday night (72hours ago). It will take 16-20hours more till I will receive the cash on my e-wallet tomorrow. Other than that even with flushing on a weekday it regularly takes 12hours+ until the withdrawal hits my e-wallet.

Now to compare with a few other casinos such as MrGreen, Guts and Betsson. Often when I click the withdrawal button the money hits my e-wallet instantly and worst case scenario is just a few hours (and that includes weekends). So yeah, 32Red's withdrawal times often reminds me of snail mail compared to many other competitor's.

- Wide range of games and gaming platforms

They only offer Microgaming's products so listing a wide range of games as a pro sounds really strange. To me this is literally the minimum offering (to offer games only from one developer). Many other accredited casinos offer games from multiple developers such as Videoslots that has slots from 18 different developers on offer.

 

[Janek12]

- Wide range of games and gaming platforms

They only offer Microgaming's products so listing a wide range of games as a pro sounds really strange. To me this is literally the minimum offering (to offer games only from one developer). Many other accredited casinos offer games from multiple developers such as Videoslots that has slots from 18 different developers on offer.

I must say that IMHO the multi-platform casino model comes at a terrible price - they only have the non-download version of Microgaming. For example, the instant version of videopoker is different than the download version - much slower and there is no auto-hold, IIRC.

 

[rshkrn]

you need to also keep in mind player and payout volumes daily/weekly/monthly/yearly etc etc..... none of the casinos can match 32R in that

 

[chayton]

Yes, I'd definitely say the longevity helps - they've been around for awhile and with the exception of payments, all the other good stuff that landed them on top all those years hasn't changed.

That being said, with the multi-software platforms and fast payments and great support by a few other brand new casinos, last year for the first time ever they had some competition nipping at their heels for all-round best casino. The next few years might bring some changes.

 

[mimi26]

Just a small illustration: I do not play often at 32Red. Last month I did play a few sessions, took a few bonuses from the Dish of the Day offer, and ended up around 700 USD ahead in total. The last withdrawal I made was 1136 USD to my Skrill account; it was there within 24 hours (there was no weekend, of course).

The next day I claimed my 1000 loyalty points and played them to zero.

The next day after that, I logged in just to see the Dish of the Day offer, not even intending to deposit. I found 42 USD in the account. Without any fuss or even e-mail about it. And it was cash, not bonus. That's 32Red for you .

I have never had any casino do that for me after a (by my standards) larger withdrawal. Yes, other casinos offered me 50 % bonuses up to high amounts - to get me to play my previous withdrawal back, of course.

For me, it was a moment when I realised, from my own experience, why people rave about 32Red so much.

In all the years I have played at 32red I have never known this to happen, just a strange amount as well

 

[spintee]

Bear in mind its been32 has been going for years now without problems,

If meister put a load of new casinos at top & they went bust, Or decided not to help out or went of the raider than there be riots,

Surely once these casino can prove there self than up they will go,

 

[Janek12]

In all the years I have played at 32red I have never known this to happen, just a strange amount as well

I know, I was very surprised myself by both the odd amount and the very fact it was there ; but I am absolutely sure I played my balance to zero the day before.
Perhaps a software error, favouring a player for once ?

 

[petro]

It's just that I noticed some time ago (when 32Red changed their payment system to no longer pay on weekends.

Last Sunday I got paid by 32Red.

One thing I will say negative about 32Red is that their chat representatives are fake. Fake smiles etc.
But then again, they care enough to fake it so they must to some degree care...

 

[Johnnygotthebon]

May I add to your post......

My first thread. I hope it's not taken the wrong way. I verified my account to bring this up because it kinda bugs me.

Firstly, I just want to make clear that I don't have an axe to grind, I'm not a troll or a shill (I actually had to look that up) or anything like that.
Personally, I like (or at least trust) 32Red. Although I don't play there any more since they changed their payment system.

It's just that I noticed some time ago (when 32Red changed their payment system to no longer pay on weekends, bank holidays etc), that their Casinomeister rating dropped to 9.0 which moved them below a couple of Casinos overall. I thought this was fair enough seeing as Payment speed/efficiency is a big part of what makes a casino good.
But then I checked again recently, only to find that 32Red are again rated 9.4, just above the outstanding Guts (9.3), Grosvenor (9.3), Boyle Casino (9.1) and maybe a couple of others that are in the 9's.

My question is - why? What is it 32Red have that set them above the rest? Slow payments and Limited games (only Microgaming) should seriously lower their overall score. I can name countless online Casinos who will have money in my bank account before 32Red have even processed the payment. I've even withdrew on a Saturday and had the money in my bank account on Bank Holiday Monday (no idea how). And this, payment speed, is surely the number one factor in determining how good a casino is.
Not to mention regular bonuses with fair wagering requirements, endless free spins with no wagering on the winnings, excellent customer service, various gaming platforms and so on and so forth.

I will repeat - this is not an attack on 32Red in anyway, it's more a case of - I don't think the ratings here at Casinomeister are very fair on the rest who are breaking their balls to be as good as they are, and are actually streets ahead of 32Red in many ways, yet they remain 2nd best for some inexplicable reason.

Worst paying slots I ever played and I played them all

50k deposited in one month and I never cashed out.

Finally someone who is not crazy about these people. Finally.

There is no consinstancy there. It is anyway cow hiding behind an great product and excellent customer service. I will never play there again.

 

[PaaskeDenmark]

Worst paying slots I ever played and I played them all

50k deposited in one month and I never cashed out.

Finally someone who is not crazy about these people. Finally.

There is no consinstancy there. It is anyway cow hiding behind an great product and excellent customer service. I will never play there again.

If you deposit 50k and don't win a thing then it's up to how you play. If you consistent make high bets then it will eat your balance.

Don't tell me you have not had any chances with 50K to make any withdrawals or had any winnings at all as that would be a blatant lie.

Also you keep commenting worst paying slots bla bla bla. You serious don't seem to have a clue on how these things work?? Microgaming slots are controlled by server and casinos have no control over them or how the payout are which make them true random. So it does not matter where or which Casino you play at if its 32red for that matter or if its a different Casino.

Which brings me to your comment above is absolute useless and puts a wrong view on 32red.

 

[Johnnygotthebon]

I don't lie

If you deposit 50k and don't win a thing then it's up to how you play. If you consistent make high bets then it will eat your balance.

Don't tell me you have not had any chances with 50K to make any withdrawals or had any winnings at all as that would be a blatant lie.

I may have a big trolling mouth but I don't lie!

50k lost 1k at a time.

Bets were 5-10 a spin.

Never cashed out.

They are legit. I do not doubt this. But they got me good!

I joined other micro gaming casinos after I closed account.

Day after 32red I opened account at unibet, 250 turned in 4k. A message popped up while I was playing saying "you have been playing for 4 hours and won 4000 dollars...."

Explain that to me? Luck? No way!

32 red saw that I was a depositer, a crazy one. I never hit anything. It is not normal.

After unibet, I played on a few others, all MG. What a difference. Jesus is my witness. I couldn't believe the difference. It was unbelievable. 250 into 1500. Etc....

32 red never made me get balance over deposit. Except when I filled board with batman. 2700 which I lost without ever seeing a decent payout again

Sorry 32!red lovers, this is my story. I don't lie. Everything I say is exact.

 

[PaaskeDenmark]

I may have a big trolling mouth but I don't lie!

50k lost 1k at a time.

Bets were 5-10 a spin.

Never cashed out.

They are legit. I do not doubt this. But they got me good!

I joined other micro gaming casinos after I closed account.

Day after 32red I opened account at unibet, 250 turned in 4k. A message popped up while I was playing saying "you have been playing for 4 hours and won 4000 dollars...."

Explain that to me? Luck? No way!

32 red saw that I was a depositer, a crazy one. I never hit anything. It is not normal.

After unibet, I played on a few others, all MG. What a difference. Jesus is my witness. I couldn't believe the difference. It was unbelievable. 250 into 1500. Etc....

32 red never made me get balance over deposit. Except when I filled board with batman. 2700 which I lost without ever seeing a decent payout again

Sorry 32!red lovers, this is my story. I don't lie. Everything I say is exact.

Anything with gambling is LUCK. If you can not see that then you need serious help. I am sorry but by the way "Trolls" are not welcome at any forums.

PS I give up now will leave it to a moderator down the road who sooner or later will have seen enough.

 

[Johnnygotthebon]

?

Why are you hostile?

I tell you about about my 32 red experience and you become hostile?

 

[Tirilej]

Anything with gambling is LUCK. If you can not see that then you need serious help. I am sorry but by the way "Trolls" are not welcome at any forums.

PS I give up now will leave it to a moderator down the road who sooner or later will have seen enough.

I think his plan is to drive us all insane

Put everything on repeat, make long posts saying nothing.
They will soon do something I believe.

 

[Johnnygotthebon]

???

I think his plan is to drive us all insane

Put everything on repeat, make long posts saying nothing.
They will soon do something I believe.

What's wrong with you guys????

We were talking about 32 red and I explained my play with them????

 

[PaaskeDenmark]

Why are you hostile?

I tell you about about my 32 red experience and you become hostile?

I am not being hostile. Just telling you the facts, just get's tiring seeing all your posts after posts that's all. But will leave it to you mate good luck

 

[Johnnygotthebon]

Nah....

I am not being hostile. Just telling you the facts, just get's tiring seeing all your posts after posts that's all. But will leave it to you mate good luck

No worries. Thread over for me.

 

[PNEFOREVER2]

I may have a big trolling mouth but I don't lie!

50k lost 1k at a time.

Bets were 5-10 a spin.

I assume you mean $5-$10 a spin?

So at $5 a spin that's what, 200 spins with a starting balance of $1000. That's just bad luck, a bad session (well, several bad sessions), not a reflection of how good or bad a casino is, they have no control over the games.

Personally, even with a starting balance of $1000, I wouldn't bet above $3 although that's probably the low roller in me speaking.

 

[mimi26]

Last Sunday I got paid by 32Red.

One thing I will say negative about 32Red is that their chat representatives are fake. Fake smiles etc.
But then again, they care enough to fake it so they must to some degree care...

Totally disagree with you, they are not fake, they are very highly trained in CS, this it what makes 32red stand out, you never get a chat rep that just cant be assed dealing with your issue, nothing is too much trouble for them, if they dont know the answer they will find it for you, they are just nice people.

 

[The Dude]

Back to the original comment - no, the ratings are not skewered in favor of 32 Red. Here is the raw data that is computed:

Software:
Microgaming - highest

Jurisdiction:
Gibraltar - medium

Reverse Time
24 hours - medium

Cash Out Time
24 hours - medium

Publicly traded - y
Manual Flush - y
Weekend Cashouts - n
Casinomeister Blog - n

Established 2002 (points are automatically generated for this)
Accredited since Oct 2002 (ditto)

And they have a total 0.7 Meister points (out of 1.0), this is from forum participation and their awards.
https://www.casinomeister.com/rating-system-explanation/

Bottom line is that it's fair and not skewered at all.

 

[Valhalla]

Back to the original comment - no, the ratings are not skewered in favor of 32 Red. Here is the raw data that is computed:

.............

Bottom line is that it's fair and not skewered at all.

(Cut the quote to save a huge post)

Thanks for answering Meister.
I will repeat (I feel the need to) that I really hope this wasn't seen as an attack on 32Red or yourself, I was just curious that's all. A casino that apparently regressed in what it offered, still improved in your ratings. I respect what you say of course, but I like asking questions

Thanks again.

Valhalla.

 

[dunover]

My first thread. I hope it's not taken the wrong way. I verified my account to bring this up because it kinda bugs me.

Firstly, I just want to make clear that I don't have an axe to grind, I'm not a troll or a shill (I actually had to look that up) or anything like that.
Personally, I like (or at least trust) 32Red. Although I don't play there any more since they changed their payment system.

It's just that I noticed some time ago (when 32Red changed their payment system to no longer pay on weekends, bank holidays etc), that their Casinomeister rating dropped to 9.0 which moved them below a couple of Casinos overall. I thought this was fair enough seeing as Payment speed/efficiency is a big part of what makes a casino good.
But then I checked again recently, only to find that 32Red are again rated 9.4, just above the outstanding Guts (9.3), Grosvenor (9.3), Boyle Casino (9.1) and maybe a couple of others that are in the 9's.

My question is - why? What is it 32Red have that set them above the rest? Slow payments and Limited games (only Microgaming) should seriously lower their overall score. I can name countless online Casinos who will have money in my bank account before 32Red have even processed the payment. I've even withdrew on a Saturday and had the money in my bank account on Bank Holiday Monday (no idea how). And this, payment speed, is surely the number one factor in determining how good a casino is.
Not to mention regular bonuses with fair wagering requirements, endless free spins with no wagering on the winnings, excellent customer service, various gaming platforms and so on and so forth.

I will repeat - this is not an attack on 32Red in anyway, it's more a case of - I don't think the ratings here at Casinomeister are very fair on the rest who are breaking their balls to be as good as they are, and are actually streets ahead of 32Red in many ways, yet they remain 2nd best for some inexplicable reason.

LOL....you must've been reading my recent posts on this subject. I can understand why they have done so well in the past and they are undoubtedly the best in their genre and probably always will be. I too feel that there's too much emphasis on 'inertia' i.e. previous performance and from the explanation from Bryan regarding the scoring system, it's not unlikely that they will retain their mantle even allowing for their reductions in quality of service recently. This aside, there is scope for the newcomers to supersede 32red and quite quickly. If you analyse the scoring system then it's not inconceivable that they will be levelled this year and fall behind next.
Unlike some of the new ultra-reliable quick-paying multi-platform sites, they are up at their glass ceiling of attainment so I do feel we'll see the changing face of online gaming reflected in the scores soon, and even in the 'Casino of the Year' category.
Nothing wrong with a bit of stiff competition, it keeps you sharp - even 32red!

 

[The Dude]

(Cut the quote to save a huge post)

Thanks for answering Meister.
I will repeat (I feel the need to) that I really hope this wasn't seen as an attack on 32Red or yourself, I was just curious that's all. A casino that apparently regressed in what it offered, still improved in your ratings. I respect what you say of course, but I like asking questions

Thanks again.

Valhalla.

No worries. I don't mind a bit when people question whatever is going on. It gives me the chance to make sure that everything is squared away, or at least it gives me a chance to review something that may be amiss. I think that your observation is a good one, and it shows that there is value in a casino that has over a decade of longevity - this is one thing that 32Red has. You can count on them doing the right thing.

 

[Valhalla]

Why can't I thank people? I see I've been thanked a lot and I want to thank people for taking the time to add their thoughts to this thread, but there doesn't seem to be a button or option.

 

[The Dude]

The thanking ability happens when you reach at least 10 posts. Make another and you should see the button appear.

 

[Valhalla]

I will. And then I'll thank you for that advice too

 

[K2C]

My question is - why? What is it 32Red have that set them above the rest?

Keep in mind that there is no casino which is above the rest on all attributes (features). Some casinos offer awesome bonuses yet you will have hard time cashing those out. Others offer fast payout but their support leaves much to be desired. Yet other casinos with excellent support have a very limited selection of games.

A sound rating system should account for those multiple parameters and essentially calculate the average. Bryan has already told you how he calculates this average for the Casinomeister Rating. Here is my 2 cents on the important features for this casino.

General. Publicly traded (very few can boast it). Licensed in Gibraltar (not bad), established in 2002. Also has a poker room, a sportsbook, a bingo room (not only convenient but also indicates a solid operation). Web site is offered in 9 languages (again, an indication of them taking it seriously to make it player-friendly).

Software/Games. Not a multi-platform. Yet, Microgaming is arguably the best software provider out there. Hundreds of games both in the Download module and instant play, mobile version available. Live dealer games available. Games with 7 digit jackpots are there.

Bonus Size/ Percent. There are casinos with bigger bonuses. Yet, what 32red offers is not bad at all.

Bonus Terms. They have a 6.25 bet size limit for the welcome bonus, which is not good. Otherwise, very clear terms, winnings won't be voided for doubling on slots, or for playing a wrong game, or for making a "low risk bet". No universal gotcha "bonus abuser" clause.

Payouts. All major ewallets available, yet missing some local popular ones. 24-hour payouts and they do pay in 24 hours not just say it. No payout limits (not too many casinos can boast it, some have very low limits). Very reasonable document verification requirements.

Support. 24/7 Chat, email, phone (you may be surprised to know how many casino lack one of the three). Friendly and professional.

Complaint Options / 3rd party arbitration. There are casinos which have none of such, others offer very limited options. With 32red, should a misunderstanding occur you can go to Ecogra, to Gibraltar Gambling, to this forum, and at least 3 other portals I am aware of where they have a rep. Your complaint will be taken seriously and addressed quickly.

Web reputation. Like I said - they have reps on multiple portals, and all of these portals rate the casino highly. I can't think of any single site which has 32red in the black list

Player reputation. I have read dozens of player stories, and have not found a single one (!) with a grounded complaint which was not resolved. Vast majority of the stories are very positive.

Now you average it all, and score it against other casinos to obtain your own rating

 

[onkel]

Keep in mind that there is no casino which is above the rest on all attributes (features). Some casinos offer awesome bonuses yet you will have hard time cashing those out. Others offer fast payout but their support leaves much to be desired. Yet other casinos with excellent support have a very limited selection of games.

A sound rating system should account for those multiple parameters and essentially calculate the average. Bryan has already told you how he calculates this average for the Casinomeister Rating. Here is my 2 cents on the important features for this casino.

General. Publicly traded (very few can boast it). Licensed in Gibraltar (not bad), established in 2002. Also has a poker room, a sportsbook, a bingo room (not only convenient but also indicates a solid operation). Web site is offered in 9 languages (again, an indication of them taking it seriously to make it player-friendly).

Software/Games. Not a multi-platform. Yet, Microgaming is arguably the best software provider out there. Hundreds of games both in the Download module and instant play, mobile version available. Live dealer games available. Games with 7 digit jackpots are there.

Bonus Size/ Percent. There are casinos with bigger bonuses. Yet, what 32red offers is not bad at all.

Bonus Terms. They have a 6.25 bet size limit for the welcome bonus, which is not good. Otherwise, very clear terms, winnings won't be voided for doubling on slots, or for playing a wrong game, or for making a "low risk bet". No universal gotcha "bonus abuser" clause.

Payouts. All major ewallets available, yet missing some local popular ones. 24-hour payouts and they do pay in 24 hours not just say it. No payout limits (not too many casinos can boast it, some have very low limits). Very reasonable document verification requirements.

Support. 24/7 Chat, email, phone (you may be surprised to know how many casino lack one of the three). Friendly and professional.

Complaint Options / 3rd party arbitration. There are casinos which have none of such, others offer very limited options. With 32red, should a misunderstanding occur you can go to Ecogra, to Gibraltar Gambling, to this forum, and at least 3 other portals I am aware of where they have a rep. Your complaint will be taken seriously and addressed quickly.

Web reputation. Like I said - they have reps on multiple portals, and all of these portals rate the casino highly. I can't think of any single site which has 32red in the black list

Player reputation. I have read dozens of player stories, and have not found a single one (!) with a grounded complaint which was not resolved. Vast majority of the stories are very positive.

Now you average it all, and score it against other casinos to obtain your own rating

Is the reason Betsson has such a low rating because they're licensed in Malta? Otherwise it seems to me that they beat 32red in almost all things you list?

 

[Tirilej]

Is the reason Betsson has such a low rating because they're licensed in Malta? Otherwise it seems to me that they beat 32red in almost all things you list?

Maybe you should compare with what Bryan said instead of K2C's 2 cents.

What I see then it's also time accredited, awards and participation that are missing.
Or other things but I don't play at Betsson so I don't know, just thought I add my 1 cent before I went broke

 

[onkel]

Yeah, I don't know. It just seems to me that some of the scores are outdated/subjective. I don't see how Videoslots can be that much better than Betsson / Unibet for example. Perhaps it comes down to the amount of player disputes (although the mentioned companies with a £200m+ market cap are likely to have a few) and how active the rep is in the forums.

 

[K2C]

Is the reason Betsson has such a low rating because they're licensed in Malta? Otherwise it seems to me that they beat 32red in almost all things you list?

These are the things I list, so if you are asking about why Casinomeister's rating is lower you should look at the things he lists:

https://www.casinomeister.com/rating-system-explanation/

Malta is rated the same way as Gibraltar by Casinomeister, so there must be other factors. One I can easily see is the Software (Betsson does not have any games by Microgaming which is rated highest by Casinomeister)

 

[onkel]

These are the things I list, so if you are asking about why Casinomeister's rating is lower you should look at the things he lists:

https://www.casinomeister.com/rating-system-explanation/

Malta is rated the same way as Gibraltar by Casinomeister, so there must be other factors. One I can easily see is the Software (Betsson does not have any games by Microgaming which is rated highest by Casinomeister)

That's what I meant with outdated in my previous post. Betsson has Microgaming as well as a lot of other providers. To my knowledge they also have a mobile site.

 

[K2C]

That's what I meant with outdated in my previous post. Betsson has Microgaming as well as a lot of other providers. To my knowledge they also have a mobile site.

According to this review they don't have any Link Outdated / Removed
According to my records they have 5 microgaming slots (which is not much at all)

I am sure both of the counts may be outdated, things change fast in the online casino world. But clearly there are WAY more Microgaming games in 32red than in Betsson

 

[onkel]

These are the things I list, so if you are asking about why Casinomeister's rating is lower you should look at the things he lists:

https://www.casinomeister.com/rating-system-explanation/

Malta is rated the same way as Gibraltar by Casinomeister, so there must be other factors. One I can easily see is the Software (Betsson does not have any games by Microgaming which is rated highest by Casinomeister)

Ah I thought Betsson had made considerably more available. However, that doesn't explain why Betsafe (another brand of Betsson's) have an even lower rating, despite having Microgaming listed in the ratings

 

[PCJACKPOT2008]

According to this review they don't have any Link Outdated / Removed
According to my records they have 5 microgaming slots (which is not much at all)

I am sure both of the counts may be outdated, things change fast in the online casino world. But clearly there are WAY more Microgaming games in 32red than in Betsson

Betsson have more MG slots in the Pokerclient.

 

[Tirilej]

If you find that things have changed with casinos that you wished had better rating, or lower, then let Bryan know.

As someone said, things are changing very fast and I don't think he can check all by himself.

There is this place here for those things in case you didn't know.
https://www.casinomeister.com/forums/community/accredited-casinos-updates/

 

[brianmon]

While everyone's defending 32Red, all these reasons would have already been taken into account before the recent payments changes, when they had a rating of 9.4.

So the OP's question still remains unanswered - 32Red dropped from 9.4 to 9.0 when they recently changed their payout procedures, and rightly so.
But the deducted points have been now added back on, for no apparent reason.

 

[The Dude]

While everyone's defending 32Red, all these reasons would have already been taken into account before the recent payments changes, when they had a rating of 9.4.

So the OP's question still remains unanswered - 32Red dropped from 9.4 to 9.0 when they recently changed their payout procedures, and rightly so.
But the deducted points have been now added back on, for no apparent reason.

32Red did not lose .4 points from removing weekend payouts. They only lost .2 points. This was probably around the same time that Gibraltar's rating was decreased (they went from High to Medium) which probably affected .2 more points.

This was over a year and a half ago. Casino ratings increase automatically as the casino ages - the longer a casino has been established, the points increase slowly. Same with the accredited status.

I don't add these points willy nilly. It's a program that runs continuously in the background. (Simmo wrote it - I implemented some of the values ) I enter the data via a spreadsheet, and the only data that is subjective are meister points (as explained before). If the casino rep is participating freely throughout the forum, winning awards, making themselves available to meet-up and chat about player issues and such, then I add meister points. It's hard to say what 32Red's Meister points were back in 2012, but I'm guessing they were about the same as they are now (.7).

As for Betsson, here is how their points add up:

Total 8.1

Software:
Netent - high

Jurisdiction:
Malta - medium

Reverse Time
24 hours - medium

Cash Out Time
24 hours - medium

Publicly traded - y
Manual Flush - n (that's weighed at .3 points - so that can make a significant difference)
Weekend Cashouts - y
Casinomeister Blog - n

Established 2002 (points are automatically generated for this)
Accredited since Dec 2012 (more than a decade after 32Red)

And they have a total 0.0 Meister points. So this is an area that they can definitely improve on. Also, if they allow players to flush their winnings and shorten the reverse time, then there could be a significant change in their score.

 

[rainmaker]

As for Betsson, here is how their points add up:

Total 8.1

Software:
Netent - high

Jurisdiction:
Malta - medium

Reverse Time
24 hours - medium

Cash Out Time
24 hours - medium

Publicly traded - y
Manual Flush - n (that's weighed at .3 points - so that can make a significant difference)
Weekend Cashouts - y
Casinomeister Blog - n

Established 2002 (points are automatically generated for this)
Accredited since Dec 2012 (more than a decade after 32Red)

And they have a total 0.0 Meister points. So this is an area that they can definitely improve on. Also, if they allow players to flush their winnings and shorten the reverse time, then there could be a significant change in their score.

I do not think that Betsson casinos (Betsson, CasinoEuro and Betsafe) have any obligatory pending time at all (you list 24h reverse time)

They are usually paying out winnings within a few hours (or in some cases instantly) every day, weekend included.

I think it is a bit unfair that fast paying casinos should be punished for not allowing manual flushing as they are paying out almost instantly and flushing is not nescessary.

Betsson brands are definitely rated too low on this forum

 

[The Dude]

I do not think that Betsson casinos (Betsson, CasinoEuro and Betsafe) have any obligatory pending time at all (you list 24h reverse time)

They are usually paying out winnings within a few hours (or in some cases instantly) every day, weekend included.

I think it is a bit unfair that fast paying casinos should be punished for not allowing manual flushing as they are paying out almost instantly and flushing is not nescessary.

Betsson brands are definitely rated too low on this forum

Noted.

If there are any discrepancies that you feel I should change/take a look at, please post these in the Accred Casino Updates/discrepancies forum:
https://www.casinomeister.com/forums/community/accredited-casinos-updates/

I'm slowly getting these accred pages updated.

The bottom line is that I'd like this point system to be the best one out there. As far as I know, it's the only one that takes into account withdrawal limits, payouts, software, licensing jurisdictions, etc. And I rely on you members to help me keep these updated.

 

[Valhalla]

While everyone's defending 32Red, all these reasons would have already been taken into account before the recent payments changes, when they had a rating of 9.4.

So the OP's question still remains unanswered - 32Red dropped from 9.4 to 9.0 when they recently changed their payout procedures, and rightly so.
But the deducted points have been now added back on, for no apparent reason.

Indeed. My memory isn't crystal clear but...
I think 32Red were actually rated 9.5 or even 9.6 at their peak (can't quite remember). I know that when they dropped to 9.0, RedBet were rated higher at 9.4 (maybe more - someone else can confirm the exact figure, I know it was mid-9's), and Guts were only a fairly new casino but might have still been rated in the 9's too.

When I returned recently I noticed that, well, it appeared that the casino ratings had all been realigned in order to move 32Red back to the top by a single .1
It was kind of annoying because there didn't seem to be any valid reason. But it's been explained by 'Meister ad nauseam and I accept his explanation.