asadzareef89
Meister Member
- Joined
- Feb 13, 2013
- Location
- United Kingdom
Every sunday they have a promotion u can claim some fs for playing during the week, i got an email today saying i can choose what game my fs should be out of 3 and i should contact support to get the fs.
Thus began my quest to try and contact their support team, live help absent all day
''Sorry, all our chat representatives are busy right now. Please either try again later or click here for more ways to contact us.''
When u press the click here tab, it takes u 2 microgaming website ''microgaming.co.uk''
I emailed them 12 hours ago and no reply to that, i sent a message from the site and still no reply, I normally wouldn't mind waiting 24 hours if i have to but these spins will go to waste in 2 hours just because i couldnt get to their support
I know they always had a slow support team but today beats everything, u expect a accredited casino to improve a service which has been criticized so much over here
Thus began my quest to try and contact their support team, live help absent all day
''Sorry, all our chat representatives are busy right now. Please either try again later or click here for more ways to contact us.''
When u press the click here tab, it takes u 2 microgaming website ''microgaming.co.uk''
I emailed them 12 hours ago and no reply to that, i sent a message from the site and still no reply, I normally wouldn't mind waiting 24 hours if i have to but these spins will go to waste in 2 hours just because i couldnt get to their support
I know they always had a slow support team but today beats everything, u expect a accredited casino to improve a service which has been criticized so much over here