Newly Accredited King Billy Casino

King Billy is reviewed at Casinomeister

Rs.Kingbilly

Accredited Casino Representative
Joined
Jun 20, 2017
Location
Ukraine
People are dying, don't use that for your promo.
No-one is going to read this (or any of the similar emails from heartless businesses profiteering off human misery) and think to themselves "Ah great! My grandmother is dead and I lost my job but at least this online casino is "in it together" with me!"
Hi Neon Claws,

What is wrong about greeting people with Xmas and NY? Are you serious? I hope the forum management will react to your last post, it is super weird. That postcard is not used for any promo, it is solely for greeting players.
 

mina1929

Meister Member
Joined
Jun 13, 2015
Location
Universe
Hi Neon Claws,

What is wrong about greeting people with Xmas and NY? Are you serious? I hope the forum management will react to your last post, it is super weird. That postcard is not used for any promo, it is solely for greeting players.

I thought it was a lovely greeting. I hope you had a great Xmas and a very happy New Year :)
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
People are dying, don't use that for your promo.
No-one is going to read this (or any of the similar emails from heartless businesses profiteering off human misery) and think to themselves "Ah great! My grandmother is dead and I lost my job but at least this online casino is "in it together" with me!"
Have you complained like this to every company who has emailed you something like this?
 

neon claws

Experienced Member
Joined
Jan 5, 2020
Location
Australia
Have you complained like this to every company who has emailed you something like this?
No, why? I just got sick of hearing it from every single company. Pretty surprised it doesn't bug any of you but I don't really understand your problem with me complaining about it either- it's been the worst (and for some, last) year of many people's lives and getting inundated with corporate self promotion about how they're in it together with us is, to me, repulsive.

Anyway, that's my opinion but I don't really feel like justifying it or arguing about it so I'll remove the post tomorrow.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
No, why? I just got sick of hearing it from every single company. Pretty surprised it doesn't bug any of you but I don't really understand your problem with me complaining about it either- it's been the worst (and for some, last) year of many people's lives and getting inundated with corporate self promotion about how they're in it together with us is, to me, repulsive.

Anyway, that's my opinion but I don't really feel like justifying it or arguing about it so I'll remove the post tomorrow.
Because you had a minor problem with the casino, then when they sent an email you had a rant about people dying, and you apparently find these emails so repulsive, you don't complain, except to that one casino.
 

neon claws

Experienced Member
Joined
Jan 5, 2020
Location
Australia
So not complaining to absolutely every company that has sent me a self promotional email about Covid-19 means I can't complain about it at all?
Ok.
The reason I complained about it here is because this is a "forum" - so they would actually hear the complaint instead of it going to [email protected]

anyway, like I said- I'm too tired to argue about this crap here so I'll delete the posts and unfollow this thread.

Edit: can't delete posts apparently. I'll unfollow the thread so no point replying.
 
Last edited:

danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK
They emailed it to you as well? Opt out of marketing. Simple.

They posted it in their own thread on the forum? Why, the wily dastards.
 

neon claws

Experienced Member
Joined
Jan 5, 2020
Location
Australia
Withdrawal requested Thursday night, still nothing on Tuesday. No reply from VIP manager and this is all you get from support:
 

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neon claws

Experienced Member
Joined
Jan 5, 2020
Location
Australia
I've just asked live chat again for an ETA and they're saying that even though it says Pending it's actually been Approved and has been sent, and will take 7 business days, which is odd since the details I provided were local account details (not IBAN) and we have largely instant transfers in this country now.
Anyway it's not in the account yet and I'll advise when it is but at least it isn't reversible anymore.
 

neon claws

Experienced Member
Joined
Jan 5, 2020
Location
Australia
I've just asked live chat again for an ETA and they're saying that even though it says Pending it's actually been Approved and has been sent, and will take 7 business days, which is odd since the details I provided were local account details (not IBAN) and we have largely instant transfers in this country now.
Anyway it's not in the account yet and I'll advise when it is but at least it isn't reversible anymore.
I'm dubious about this, because I finally received emails the payment has been approved today (Wednesday) and the money is in my account, the transactions now show Approved. Looks to me like they just took almost a week to send the money.
 

Rs.Kingbilly

Accredited Casino Representative
Joined
Jun 20, 2017
Location
Ukraine
Dear Players and Forum Members,

I want to inform you about general problems that happen once in a while processing any AU payments. As you may know, banks and other payment methods are not working that smooth as they did last several years. AU Regulations are getting more and more tough. We make all possible efforts to keep on providing a good quality service for our players but payment procession is not on Us unilaterally. It is the same as to blame your friend who sent you money via Bank transfer and the money got stuck somewhere.

The last but not the least: please, write your AU requests on the relevant forums as the current thread is dedicated to our EU MGA brand - kingbilly.com and it operates absolutely separate and all claims cannot be referred to it as we don't operate with kingbilly.com in AU.

I hope for understanding,
 

AnaxDigital

Newbie member
Joined
Oct 28, 2018
Location
Ireland
I am struggling cashing out money on this casino...
At 12:40 yesterday my withdrawal was cancelled because I did not do enough wagering. I contacted support and they said I needed to wager 39 more because I did not wager the deposit 3x in total.

I then gambled for several hours more and sadly lost 100 out of the 350 withdrawal.

I withdrew and again my withdrawal was cancelled with the reason that I needed to wager 39 more...

I contacted support again and told me the same thing. I told them to look at my game history since the last time they said it and they apoligsed and told me to withdraw again.

Now I wake up and my withdrawal is cancelled AGAIN because "Unfortunately, the selected payment method is not available for cashouts in your region." My withdrawal method is the same as the deposit method and both are listed on the Casinomeister forum as valid.

I deposited 500 with Visa and want to withdraw 250 with Visa. They tell me I have to deposit via bank transfer in order to cash out.

I simply don't trust it anymore to deposit a single cent more... they are making it as difficult as possible.
 
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