Thats a big problem today, people would rather sugarcoat an issue just to get what they want. I, on the other hand, shoot from hip and tell it as it is
It's one thing to be angry and frustrated at JF's apparent lack of response on this--it's quite another to accuse them publicly of issuing counterfeit cheques, without having a shred of evidence. It's certainly fair to discuss your situation in a public forum, however, it seems that you've tried and convicted JF, based upon some erroneous information you've received. Until you have concrete evidence that indeed, you were issued counterfeit cheques, we have to consider the claims to be strictly allegations.
I NOTICE THAT THERE IS NOT ONE CASINO THAT DOES NOT HAVE A COMPLAINT AGAINST IT. THIS IS NOT A COINCIDENCE.
So, now because a casino may have claims against it, it should be banned outright? It's not about whether a casino has claims against it or not--what it IS about is whether the casino has acted properly or improperly. How often have we seen claims that were made fraudulently by players? How many times have we seen claims that were unfounded, due to a player not reading T&C's? Day in and day out, we've seen people screaming about how they've been screwed by a casino and in reality they weren't. To be honest, you're doing the same thing, here. You haven't been screwed by the casino...you HAVE, however, been a victim of both U.S. Customs and poor customer service by JF support.
I mean no disrespect when I say that IMO, your frustration with JF's lack of information and help has clouded your ability to look at this situation, fairly. Please don't misunderstand--if I was anticipating $30,000 and was in your situation, no doubt, I'd be freaking out...rightfully so.
I'd like to ask, do you truly believe, deep down that the cheques issued were done so, fraudulently? Please consider the facts, here--JF uses Proc-Cyber to process their transactions. Knowing that Proc-Cyber is responsible for the bulk of Microgaming's operators, would it make sense that they've issued you counterfeit cheques? Why you? You would think that since the inception of this thread that (if this was standard operating procedure for Proc-Cyber), others would have come forth by now, proclaiming similar scenarios. Although $25,000 is a tidy sum, it's hardly up there with hundreds of other withdrawals we've all been made aware of over the past few years. Also, consider that JF's properties are watched over by eCOGRA. Additionally (albeit not as timely as we all would have liked), JF has turned up here to address this matter, publicly.
Clearly, JF is not trying to stiff you out of your winnings. They have made concerted efforts to take care of this, swiftly, by either wiring or sending the payment via ACH to your bank. The fact that they had not cancelled the cheques as rapidly as YOU would have liked, is of little consequence. My guess is they were hoping this would be resolved with Customs by now and as such, it would have been in YOUR best interest to hold off on the cancellation.