(This conversation took place 30 seconds after creating my account.)
Please wait for a site operator to respond.
You are now chatting with 'Thomas'
Thomas: Hello and welcome to our live chat service. How may I help you today?
skiny: Hello Thomas.
skiny: I clicked the cashier button and it says "An error occurred while loading the cashier. Please contact customer support"
skiny: Ok, now I closed the casino and reopened it and it says "You are not allowed to log in."
Thomas: I'm seeing that you didn't pas the security checks of our Risk Team, therefore you would not be able to hold an account with any of our casino products.
skiny: Pardon me?
skiny: What security checks?
skiny: lol
skiny: I asked two days ago via live chat if I ever had an account at this casino and gave the only email address I've ever used for any casino and was told no.
skiny: So today I come back, create an account and give all my correct information and you tell me I didn't pass some fantasy security check?
skiny: That's ridiculous.
Thomas: Security checks are performed on each player that has an account or recently opened an account. And our security checks are very real.
skiny: Then they're faulty.
Thomas: I'm sorry that you feel this way.
skiny: Because I asked this casino if I've ever had an account and was told no.
skiny: And every single piece of information is correct and I have photo ID and credit cards and utility bills to prove it.
Thomas: We pride ourselves on being very thorough with our account checks and details, therefore I fully trust the information available to me.
skiny: I'm glad you trust it because it's 100% wrong.
skiny: The only possible problem could be that I already had an account.
skiny: And if I do that's your fault not mine because I asked if I did before I created this one and was told no.
skiny: lol
skiny: You really do need to work on your security check because it is 100% inaccurate.
skiny:
skiny: Seriously... what kind of security check takes 30 seconds?
skiny: lol
skiny: I'm glad you don't work for homeland security.
skiny: Never in my entire life of online gambling have I ever tried to defraud any casino.
Thomas: Your account has been flagged by our risk filters and therefore you will be unable to have an account with any of our casino products at this time.
skiny: Firstly I want to know why and secondly I won't be opening an account here anyway. I would never trust a casino that pops off claims of fraud or risk in a 30 second security check.
skiny: That would be the first thing you did if I tried to get paid.
skiny: Withdrawal? No, you're flagged.
skiny: I can see that now from a mile away.
skiny: But I'd still like to know how your half assed 30 second security check found me to be some sort of risk.
skiny: lol
skiny: Come on, you can do it.
skiny: You can admit your security team consists of two pimply kids with a phone book.
skiny: lol
skiny: When I'm done removing Crackpot Crapital from my system I'm going to open this discussion in a couple of casino forums and I'd like to know how you and Sherlock Holmes over there found me out in 30 seconds.
skiny: lol
skiny: Hello?
skiny: lol
Thomas: One Moment
skiny: Thanks.
skiny: Seriously? Who is going to trust their money to a casino that is this quick to call their players cheaters or fraudsters?
skiny: You could never trust the casino to pay you.
skiny: Takes 30 seconds or less to decide a total stranger is a crook and all you need is his name, phone number and home address.
skiny: You should work for the FBI. Those poor buggers have to actually perform an investigation.
Thomas: Hello Sir based on the ongoing conversation it is best that we do not have any business with each other and the decision is final.
skiny: HA!
Chat session has been terminated by the site operator.
What the hell kind of security check takes 30 seconds to perform using only my name, address and phone number? (By the way, I moved 4 months ago and gave all correct and current information.)
What ever the security check is, if it wasn't a simple case of multiple accounts which would have been their fault it is 100% inaccurate and completely useless.
See the Casinomiester Jackpot Capital review here
Please wait for a site operator to respond.
You are now chatting with 'Thomas'
Thomas: Hello and welcome to our live chat service. How may I help you today?
skiny: Hello Thomas.
skiny: I clicked the cashier button and it says "An error occurred while loading the cashier. Please contact customer support"
skiny: Ok, now I closed the casino and reopened it and it says "You are not allowed to log in."
Thomas: I'm seeing that you didn't pas the security checks of our Risk Team, therefore you would not be able to hold an account with any of our casino products.
skiny: Pardon me?
skiny: What security checks?
skiny: lol
skiny: I asked two days ago via live chat if I ever had an account at this casino and gave the only email address I've ever used for any casino and was told no.
skiny: So today I come back, create an account and give all my correct information and you tell me I didn't pass some fantasy security check?
skiny: That's ridiculous.
Thomas: Security checks are performed on each player that has an account or recently opened an account. And our security checks are very real.
skiny: Then they're faulty.
Thomas: I'm sorry that you feel this way.
skiny: Because I asked this casino if I've ever had an account and was told no.
skiny: And every single piece of information is correct and I have photo ID and credit cards and utility bills to prove it.
Thomas: We pride ourselves on being very thorough with our account checks and details, therefore I fully trust the information available to me.
skiny: I'm glad you trust it because it's 100% wrong.
skiny: The only possible problem could be that I already had an account.
skiny: And if I do that's your fault not mine because I asked if I did before I created this one and was told no.
skiny: lol
skiny: You really do need to work on your security check because it is 100% inaccurate.
skiny:
skiny: Seriously... what kind of security check takes 30 seconds?
skiny: lol
skiny: I'm glad you don't work for homeland security.
skiny: Never in my entire life of online gambling have I ever tried to defraud any casino.
Thomas: Your account has been flagged by our risk filters and therefore you will be unable to have an account with any of our casino products at this time.
skiny: Firstly I want to know why and secondly I won't be opening an account here anyway. I would never trust a casino that pops off claims of fraud or risk in a 30 second security check.
skiny: That would be the first thing you did if I tried to get paid.
skiny: Withdrawal? No, you're flagged.
skiny: I can see that now from a mile away.
skiny: But I'd still like to know how your half assed 30 second security check found me to be some sort of risk.
skiny: lol
skiny: Come on, you can do it.
skiny: You can admit your security team consists of two pimply kids with a phone book.
skiny: lol
skiny: When I'm done removing Crackpot Crapital from my system I'm going to open this discussion in a couple of casino forums and I'd like to know how you and Sherlock Holmes over there found me out in 30 seconds.
skiny: lol
skiny: Hello?
skiny: lol
Thomas: One Moment
skiny: Thanks.
skiny: Seriously? Who is going to trust their money to a casino that is this quick to call their players cheaters or fraudsters?
skiny: You could never trust the casino to pay you.
skiny: Takes 30 seconds or less to decide a total stranger is a crook and all you need is his name, phone number and home address.
skiny: You should work for the FBI. Those poor buggers have to actually perform an investigation.
Thomas: Hello Sir based on the ongoing conversation it is best that we do not have any business with each other and the decision is final.
skiny: HA!
Chat session has been terminated by the site operator.
What the hell kind of security check takes 30 seconds to perform using only my name, address and phone number? (By the way, I moved 4 months ago and gave all correct and current information.)
What ever the security check is, if it wasn't a simple case of multiple accounts which would have been their fault it is 100% inaccurate and completely useless.
See the Casinomiester Jackpot Capital review here