I have tried the following avenues to get into contact with them:
Skype - 3 Different people - No Answer.
The company website - No Answer
Customer Support - No Answer.
The affiliate program is inaccessible and down for 'maintenance'. The only thing they keep doing is sending out promotions. It wouldn't surprise me if they stopped paying players too.
Has anyone received a payment from them of late?
I am in the same boat as you here nate...keep getting promotions for free spins, and big deposit offers, but no idea if anyone is actually at home here!
They came online yesterday (affiliate program) and also paid commissions due. No response from the affiliate department. Support replied some 48 hours later saying they would forward my query to the affiliate managers. No response.
I would proceed with caution with these guys now.
I am kind of new to this forum but after playing at Playhippo yesterday after a longer cool off period from the casino I won about 2500 euroes (Just to find out that it was posted a warning here recently :/) I have the max limit of of about 2300 euroes for withdrawal. I will keep you guys updated on how it goes.
Any news on your payment? I thought playhippo was owned by everymatrix themselves
Hi Wobble33. I was told a few hours ago that my account was verified(I made an other withdrawal and went over the 2300 euro limit for further verification) and was told that my withdrawals will be processed shortly . As far as I can see my withdrawals are no longer possible to cancel from my profile page so hopefully they will be out by tomorrow. I will post an update on if everything goes well. Response time on my last inquiry was about 6-7 hours so not as bad as previously. I guess I just got a bit worried to easily.
I am not sure if they are owned by everymatrix, as far as I can see they are owned by "playhippo ab" and are having IGT and Everymatrix as platform providers: (