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Is PlayHippo dead?

Discussion in 'Casino Complaints - Non-Bonus Issues' started by byebyebaby, Jun 27, 2016.

    Jun 27, 2016
  1. byebyebaby

    byebyebaby Newbie member

    Occupation:
    Full-time job
    Location:
    Netherlands
    What is up at Playhippo?

    Can't log in, nobody is answering any emails.

    I am also an affiliate. Payments not being updated, also no contact whatsoever?
     
  2. Jun 27, 2016
  3. bowki

    bowki Senior Member

    Occupation:
    -
    Location:
    Germany
    I received an email from them a couple of days ago saying they will pull out of the german market. Maybe the same goes for the netherlands and you missed that mail. :what:
     
  4. Jun 27, 2016
  5. goatwack

    goatwack enthused hangman CAG

    Occupation:
    Turns Tricks
    Location:
    Londonia
    Gee whizz, I'm sure gonna miss them 25% reloads
     
  6. Jun 27, 2016
  7. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Is/was PlayHippo a casino? Sound more like a kinder-garden or nursery :p :D

    Wonder sometimes who and how they find these names. :rolleyes:
     
    1 person likes this.
  8. Jun 27, 2016
  9. dunover

    dunover Unofficial T&C's Editor CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    It was originally called 'Gay Gippo' but the UKGC deemed it non-pc so it was changed.
     
    2 people like this.
  10. Jun 27, 2016
  11. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Gay, Lesbian or Straight, personally I prefer Rhinos :rolleyes:
     
    5 people like this.
  12. Jun 27, 2016
  13. klauskunterbunt

    klauskunterbunt Experienced Member MM

    Location:
    Germany
    I got an email from that they will close all german player accounts at the end of the month.
     
    1 person likes this.
  14. Jul 7, 2016
  15. dunover

    dunover Unofficial T&C's Editor CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Something definitely up here - I applied for an affy account and got an automated response. Still heard nothing back and now 403 on their affiliate portal when I went to log in.


    CAREFUL PEOPLE!
     
  16. Jul 7, 2016
  17. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    That's got to be one of the stupidest names I've heard for a casino.
     
  18. Jul 10, 2016
  19. asghan

    asghan Experienced Member PABaccred

    Occupation:
    Gambler
    Location:
    Poland
    I'm no big expert on stock market but I guess they are doing really bad.

    YTD Return -63.58%

    source You must register/login in order to see the link.
     
  20. Jul 11, 2016
  21. ThePOGG

    ThePOGG Meister Member webmeister

    Occupation:
    Casino Affiliate
    Location:
    UK
    From what I can pick out due to some changes within their affiliate program site they seem to be relaunching the aff program. The old pages disappeared, new ones have gone up but still a good number of content gaps.

    TP
     
  22. Aug 19, 2016
  23. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    I have tried the following avenues to get into contact with them:

    Skype - 3 Different people - No Answer.

    The company website - No Answer

    Customer Support
    - No Answer.

    The affiliate program is inaccessible and down for 'maintenance'. The only thing they keep doing is sending out promotions. It wouldn't surprise me if they stopped paying players too.

    Has anyone received a payment from them of late?

    Nate
     
  24. Aug 23, 2016
  25. wobble33

    wobble33 Senior Member

    Occupation:
    x
    Location:
    uk
    I am in the same boat as you here nate...keep getting promotions for free spins, and big deposit offers, but no idea if anyone is actually at home here!
     
  26. Aug 23, 2016
  27. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    They came online yesterday (affiliate program) and also paid commissions due. No response from the affiliate department. Support replied some 48 hours later saying they would forward my query to the affiliate managers. No response.

    I would proceed with caution with these guys now.

    Nate
     
  28. Aug 26, 2016
  29. Jorom

    Jorom Newbie member PABnonaccred

    Occupation:
    Chiropractor
    Location:
    Oslo
    Requested a withdrawal yesterday

    Hi

    I am kind of new to this forum but after playing at Playhippo yesterday after a longer cool off period from the casino I won about 2500 euroes (Just to find out that it was posted a warning here recently :/) I have the max limit of of about 2300 euroes for withdrawal. I will keep you guys updated on how it goes.
     
  30. Aug 26, 2016
  31. dunover

    dunover Unofficial T&C's Editor CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Yeah, and I received that e-mail despite never having a reply when I applied for an affiliate a/c 5 weeks ago! Apparently they had opened me one without letting me know! Then I find you can only be paid into a Playhippo casino a/c. No ta.
     
  32. Aug 28, 2016
  33. wobble33

    wobble33 Senior Member

    Occupation:
    x
    Location:
    uk
    Any news on your payment? I thought playhippo was owned by everymatrix themselves :confused:
     
  34. Aug 28, 2016
  35. Jorom

    Jorom Newbie member PABnonaccred

    Occupation:
    Chiropractor
    Location:
    Oslo
    Hi Wobble33. I was told a few hours ago that my account was verified(I made an other withdrawal and went over the 2300 euro limit for further verification) and was told that my withdrawals will be processed shortly . As far as I can see my withdrawals are no longer possible to cancel from my profile page so hopefully they will be out by tomorrow. I will post an update on if everything goes well. Response time on my last inquiry was about 6-7 hours so not as bad as previously. I guess I just got a bit worried to easily.

    I am not sure if they are owned by everymatrix, as far as I can see they are owned by "playhippo ab" and are having IGT and Everymatrix as platform providers: (You must register/login in order to see the link.) The page is in swedish. I am no expert on this though and may have interpreted it wrong. The page at least looks quite professional.
     
  36. Aug 29, 2016
  37. Nate

    Nate Ueber Meister CAG webmeister

    Occupation:
    Monster
    Location:
    Cyberspace
    Nah - they are not as far as I am aware - Only Jetbull that I know of...

    Nate
     
  38. Aug 29, 2016
  39. Jorom

    Jorom Newbie member PABnonaccred

    Occupation:
    Chiropractor
    Location:
    Oslo
    Payment ok

    The payments seems to go through just fine :) Got the smaller one already today.
     

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