Bonus Complaint Inetbet.eu withdrawal problem

Ivan4eg88

Newbie member
PABnoaccred
Joined
Feb 12, 2012
Location
Ukraine
Hi all!

I am playing at inetbet.eu
Two days ago i won 22.5 euro in weekend freeroll tournament and i also got monthly 5 euro manager bonus.
After that i played some time and increased my balance to 128 euro.
I requested withdrawal but it was cancelled.
I asked live chat agent about reason of cancelling withdrawal and he told me that manager bonus is not cashable so i can't withdraw any funds.
Email support doesn't responding to my emails.
I hope inetbet representative will look into this problem.
 
Be careful with Bonuses!
It is crucial  that you understand and agree to the terms and conditions of any bonus that you accept. Most of the complaints that come through our arbitration service are bonus related; it would be safe to say that there are tens of thousands of players who have never complained because they realized after the fact that they did not understand or had never read the terms. Nothing in a casino is free – so whenever you see “free” being used, there are stipulations. It is important for you to understand that.

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Jokeman55

Santeezy3z
PABaccred
PABnonaccred
PABnoaccred
PABnononaccred3
Joined
Feb 17, 2007
Location
Honolulu
inet

the site aint worth it...some of their bonuses have weird rules...and they reject cashouts after the fact

stating different T n C's than what is on the site when you redeem it...you can't change a promo after it was already redeemed...stay away.
 

Borgie

Paleo Meister (means really, really old)
MM
Joined
Jul 19, 2011
Location
United Kingdom
the site aint worth it...some of their bonuses have weird rules...and they reject cashouts after the fact

stating different T n C's than what is on the site when you redeem it...you can't change a promo after it was already redeemed...stay away.

To be honest without details this isn't that helpful and did you PM the rep ?
 

emily_hanson

Casino Representative
Joined
Jul 24, 2002
Location
London
QUOTE=Lounice35;840514]the site aint worth it...some of their bonuses have weird rules...and they reject cashouts after the fact

stating different T n C's than what is on the site when you redeem it...you can't change a promo after it was already redeemed...stay away.[/QUOTE]

Lounice35
Please PM me your details as I would like to investigate your statement, as quite contrary to what you say we have never changed any bonus terms after the event.
Thank you
Emily
 
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