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Bonus Complaint Inetbet.eu withdrawal problem

Discussion in 'Casino Complaints - Bonus Issues' started by Ivan4eg88, Jan 4, 2017.

    Jan 4, 2017
  1. Ivan4eg88

    Ivan4eg88 Full Member PABnoaccred

    Occupation:
    Engineer
    Location:
    Ukraine
    Hi all!

    I am playing at inetbet.eu
    Two days ago i won 22.5 euro in weekend freeroll tournament and i also got monthly 5 euro manager bonus.
    After that i played some time and increased my balance to 128 euro.
    I requested withdrawal but it was cancelled.
    I asked live chat agent about reason of cancelling withdrawal and he told me that manager bonus is not cashable so i can't withdraw any funds.
    Email support doesn't responding to my emails.
    I hope inetbet representative will look into this problem.
     
  2. Jan 4, 2017
  3. Ivan4eg88

    Ivan4eg88 Full Member PABnoaccred

    Occupation:
    Engineer
    Location:
    Ukraine
    Problem is resolved.
    Thanks to Inetbet representative who fix it very fast.
     
  4. Jun 20, 2017
  5. Lounice35

    Lounice35 Mr. PABnonaccred PABnoaccred2 PABaccred

    Occupation:
    Autism Consultant
    Location:
    Honolulu
    inet

    the site aint worth it...some of their bonuses have weird rules...and they reject cashouts after the fact

    stating different T n C's than what is on the site when you redeem it...you can't change a promo after it was already redeemed...stay away.
     
  6. Jun 20, 2017
  7. Borgie

    Borgie Senior Member

    Occupation:
    Office Manager
    Location:
    United Kingdom
    To be honest without details this isn't that helpful and did you PM the rep ?
     
  8. Jun 20, 2017
  9. emily_hanson

    emily_hanson Casino Representative

    Occupation:
    iNetBet Casino Manager
    Location:
    London
    QUOTE=Lounice35;840514]the site aint worth it...some of their bonuses have weird rules...and they reject cashouts after the fact

    stating different T n C's than what is on the site when you redeem it...you can't change a promo after it was already redeemed...stay away.[/QUOTE]

    Lounice35
    Please PM me your details as I would like to investigate your statement, as quite contrary to what you say we have never changed any bonus terms after the event.
    Thank you
    Emily
     

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