Inetbet being unreasonable

The fact that in the cashier the balance is shown as withdrawable also lends credence to Mitchy 11's case. This is a bonus system invented by RTG. If it was intended that once a deposit was made, the balance should be locked until the WRs for the bonus has been completed, then it should not be withdrawable.

That is something I had not even though of chuchu. Thank you.

Maybe we should invite the Inetbet rep to present the casino's case here although he is likely to retort by saying why these things are always put on board instead of being sorted out thru pms.

I attempted to sort this out trough pms. After being given untrue and nonsensical responses I decided to make a post. I told the rep. I would make a post to get others' input. The rep. said "you threats won't work." That is funny. I didn't even know I was making a threat.
 
Mitchy11,

I dont think you should be having a dig at MaxD who is here to help. Though he doesnt seem to see things your way, we must placate ourselves and aim for an acceptable solution. You mentioned having chatted with the casino reps and they gave you all sorts of excuses. Any chance of posting the dialogues here. If it were live chat, you can ask for a transcript from them.
 
Mitchy11,

I dont think you should be having a dig at MaxD who is here to help. Though he doesnt seem to see things your way, we must placate ourselves and aim for an acceptable solution. You mentioned having chatted with the casino reps and they gave you all sorts of excuses. Any chance of posting the dialogues here. If it were live chat, you can ask for a transcript from them.

I am not taking digs at MaxD. He has accused me of being irresponsible and of creating a complaint out of nothing. Make sure you understand that.

I am showing that his side of things is not the only side at which reasonable person can arrive. He acts in contrary to this as if the rules were clear. He does not even mention the casino's sketchy attempts to dissuade me from my complaint, which truthfully are not directly integral to my issue but show the depths to which the casino will sink.

I do not mean to be rude but I will not be pushed under the carpet simply because Inetbet is one of Casinomeister's Star casinos. I will vigorously defend myself because I truly think I am correct here and the casino is being unreasonable.
 
I am not taking digs at MaxD. He has accused me of being irresponsible and of creating a complaint out of nothing. Make sure you understand that.

I am showing that his side of things is not the only side. I do not mean to be rude but I will not be pushed under the carpet simply because Inetbet is one of Casinomeister's Star casinos. I will vigorously defend myself because I truly think I am correct here and the casino is being unreasonable.

Wrong at least on one count Mitchy11. Inetbet wasone of the star casinos here but other than paying out promptly there is nothing much to rave about this casino. They have some of the rudest support staff you can imagine, a far cry from the period Emily Hanson graced this forum.

You should definitely present your own case if you believe you are right and these should be backed by facts. Any chance of us reading the correspondence you had with the casino support staff? This could shed more light on this complicated case.
 
What's the problem? You don't like the terms? Fine, then don't accept the bonus.

The problem is that what the casino might wish the terms said isn't actually what the terms in fact say. The casino is acting as if the terms say what they wish they said and enforcing what they wish they said. That's the problem.
 
Both MaxD and Casinomeister have stated in this thread that the player, when accepting a bonus, is bound by the terms of that bonus. I agree. My issue is that I never accepted a bonus and the terms say the wagering pertains to bonus funds only before making a withdrawal.

The above is not the point of this particular post though. Let's assume their interpretation of these vague rules is the correct one. Let's assume that I did sign myself up to complete all the wagering. Why do they hold a more hard-line, anti-player stance then even the casino?

How do I know this? I was re-reading over my correspondence with the rep. and I found this statement:

Had you not played at all then perhaps we could have made an exception for you. However this is not the case you have played - won a little and have now decided you do not want the bonus you claimed and want to withdraw without meeting your requirements.

The casino even would have been willing to let me out of this supposed sacrosanct, holy contract if only I hadn't played at all. They are more player-friendly than the casino watchdog. As you can see this is where they lie to me about me being "up" as well.

In reality I did play. I played and lost $105. If they were willing to refund me if I hadn't been up then why are they not now willing to refund me when in fact I am down. In short,the casino who should know their business better than anyone were willing to let me out of this supposed contract. Why won't MaxD or Casinomeister let me out in theory as well?
 
Both MaxD and Casinomeister have stated in this thread that the player, when accepting a bonus, is bound by the terms of that bonus. I agree. My issue is that I never accepted a bonus and the terms say the wagering pertains to bonus funds only before making a withdrawal.

The above is not the point of this particular post though. Let's assume their interpretation of these vague rules is the correct one. Let's assume that I did sign myself up to complete all the wagering. Why do they hold a more hard-line, anti-player stance then even the casino?

How do I know this? I was re-reading over my correspondence with the rep. and I found this statement:

Had you not played at all then perhaps we could have made an exception for you. However this is not the case you have played - won a little and have now decided you do not want the bonus you claimed and want to withdraw without meeting your requirements.

The casino even would have been willing to let me out of this supposed sacrosanct, holy contract if only I hadn't played at all. They are more player-friendly than the casino watchdog. As you can see this is where they lie to me about me being "up" as well.

In reality I did play. I played and lost $105. If they were willing to refund me if I hadn't been up then why are they not now willing to refund me when in fact I am down. In short,the casino who should know their business better than anyone were willing to let me out of this supposed contract. Why won't MaxD or Casinomeister let me out in theory as well?



I no longer redeem these types of bonuses because I do not like being locked into WR that never seem to be met and require deposit after deposit in an attempt to clear them. That said, you do agree to these terms when you redeem the coupon. Although you do not receive the bonus money until you meet the WR, the casino interprets your actions as "taking the bonus." No, I do not like this scenario any more than you, but you need to get pissed at the guy "who held the gun to your head" and made you redeem the coupon and deposit your money. Max and CM should not be your targets, IMHO.
 
They are not my targets. If you read carefully I am their target for apparently I am an irresponsible whiner and have a case with no merit.

Also, you too seem to be holding the player in a much tougher spot then even the casino itself. I have quoted the rep. as saying they would have refunded my deposit if only I hadn't been up. I pointed out I was down in fact and all of a sudden it was "you gained an adv. by playing this way." I pointed out this was not the case and all of sudden it now is "the rules are clear." Not really the case if you care to read them.

I will point out that other people in this thread to whom I have no connection have read these same rules the same way I have and have said as much. I guess they would be irresponsible complainers too.
 
Wrong at least on one count Mitchy11. Inetbet wasone of the star casinos here but other than paying out promptly there is nothing much to rave about this casino. They have some of the rudest support staff you can imagine, a far cry from the period Emily Hanson graced this forum.



And have you ever asked yourself why, if they are such a crummy casino now as you say, are they still accredited which in turn leads people like me to think they are actually still a good casino?
 
They are not my targets. If you read carefully I am their target for apparently I am an irresponsible whiner and have a case with no merit.

Also, you too seem to be holding the player in a much tougher spot then even the casino itself. I have quoted the rep. as saying they would have refunded my deposit if only I hadn't been up. I pointed out I was down in fact and all of a sudden it was "the rule are clear." Not really the case if you care to read them.


The rep said if only you had not played they might have been able to help you. This discussion is not really resolving anything.
 
The rep said if only you had not played they might have been able to help you. This discussion is not really resolving anything.

If you think it's not resolving anything it's because you have missed my point.

I am being told by you and others that the act of making the deposit with the bonus code is all that needs to be done in order to lock the player into the bonus. I have shown that the casino says it would have returned my money. The caveat of my play is irrelevant. The act of depositing with a code and thereby being locked in is not immutable as you and others have said it is. That is the point. Even the casino agrees.

Further, if they were willing to let me cash out when I hadn't played at all and was even then why wouldn't they be happy to let me cash out when they had $105 of mine. Does that make sense to you?

Additionally, you refer to some rule set clearly covering this case. Show me these rules. I have looked. I have posted the rules. I have gone over the rules. There are no clear rules covering this case. Stop acting like there are.
 
If you think it's not resolving anything it's because you have missed my point.

I am being told by you and others that the act of making the deposit with the bonus code is all that needs to be done in order to lock the player into the bonus. I have shown that the casino says it would have returned my money. The caveat of my play is irrelevant. The act of depositing with a code and thereby being locked in is not immutable as you and others have said it is. That is the point. Even the casino agrees.

Further, if they were willing to let me cash out when I hadn't played at all and was even then why wouldn't they be happy to let me cash out when they had $105 of mine. Does that make sense to you?

Additionally, you refer to some rule set clearly covering this case. Show me these rules. I have looked. I have posted the rules. I have gone over the rules. There are no clear rules covering this case. Stop acting like there are.


Mitchy11
I got your point way way back and I happen to disagree with you. So what.................you have a unique way of changing history to suit your needs. That never worked for me, but if it does for you, more power to ya!
 
Disagree with what? You haven't presented a case at all, just opinion. I have statements and evidence. Where's yours? None? Thanks for your insights.
 
Disagree with what? You haven't presented a case at all, just opinion. I have statements and evidence. Where's yours? None? Thanks for your insights.

no need to get snappy
you say you have staements an evidence
chuchu has asked you on several
occasions to show what the casino is
telling you email wise an you ignored that

(( You mentioned having chatted with the casino reps and they gave you all sorts of excuses. Any chance of posting the dialogues here )))

so show it please

Cindy
 
Reading through this latest flood of posts had me perplexed for a while. Mitchy seems intelligent enough and not being purposefully thick ... s/he begins by asking for people's input which is cool enough ... and yet the following posts are all pretty hostile and aggressive.

And then I realized what the problem is: Mitchy don't want our help or advice at all, s/he wants us all to agree with the "I'm innocent!" chant so they have a bigger stick to beat on the casino with. In other words our disagreements or differing opinions on the matter are directly messing with the agenda, hence the agro attitude.

Sorry Mitchy but you _are_ being an "irresponsible" and "persnickety" whiner, just like you said yourself. Not because you have a beef with the casino over this bonus thing but because you're trying to shout down and brow-beat anyone who disagrees with your particular interpretation of these rules.

I remind you that you opened this discussion with a question: "What do you all think of this scenario?" you asked, and we've told you. Have the grace to take our opinions in the spirit they were given and not turn this into a "I can post more often than you can" pissing match.

If you don't like the fact that some of us see your protests as being a bit flimsy and shrill that's fine, to each their own, but you asked for our opinions and at this point you've pretty much got them. The courteous thing to do would be to say "thank you" for our input and go about your business.

And last but not least: the fact that CM and I won't cut you some slack on this is due in no small part to your "I'm right and you're not" attitude, at least that's true for me. AFAIC whatever merit your arguements may have had have been wholly overshadowed by your unnecessarily combative attitude.
 
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Max.............thanks. I like the post and am unclear on one point (AFAIC), what goes after "and for all it's............:confused:
 
WHAT THE HEY?

I can't make heads or tails of this. The poster is questioning cashin with bonus yet posted in non-bonus issues? Plus InetBet wagering req. very clear.

Only problem I EVER had was when RTG had problems with updating playthrough, which lasted for quite sometime, InetBet answered my email by stating it must be a problem on my side.

NOT, as ClubWorld already acknowledged the problem. My issue was that I thought I still had a playthrough and kept playing whereas I could have really stopped and cashed out. InetBet wouldn't budge but did give me a TOKEN bonus. That issue pissed me off big time. WHY? because unlike microgaming and playtech there is no place in the software to access your bets making it virtually impossible to keep up with playthrough or I might add, to verify it

Any thoughts?
 
The first thought that comes to mind is to suggest you play at MGS or Techs and stay away from RTGs!:D The second would be to start a new thread since your topic sways far from the OPs beef.
 
WHO YOU TALKING TO

I don't have a beef. The original poster mentioned both playthrough and bonus. Inetbet bonus terms very clear. Playthrough problems only when RTG software error existed

What the heck?
 
... unclear on one point (AFAIC) ....

Sorry Suze, many years on the web have made me a little too quick with the acronyms:

AFAIC = As Far As I'm Concerned

Just in case you need to decipher any of my future alphabet soup try this:

You do not have permission to view link Log in or register now.


It's pretty thorough, and shows a ranking in terms of commonality of usage.
Only downside is that it's been language "sanitized" so the cuss words are noticeably AWOL, but you can peek in the "Attic" for a closer look at the real thing.
 
Mitchy11,

I agree with you.
Even if "to the letter" Inetbet can be right, because you claimed the coupon (I leave this problem to a professional judge) they are wrong.
Because you are a new player and they prefer to loose you as a player for such a little amount of money.You even lost some money.
Is this the way to do business?
I know their CS is very bad and acts haughtily, that's the reason why I closed my account already a couple of years ago at Inetbet.
Most of the time I play at 32Red, and I am used to be treated by their CS in a correct ,polite manner.I don't accept rudeness from anybody.
I lost much more money than you at their casino,but they will never see me back.
 
If you think it's not resolving anything it's because you have missed my point.

I am being told by you and others that the act of making the deposit with the bonus code is all that needs to be done in order to lock the player into the bonus. I have shown that the casino says it would have returned my money. The caveat of my play is irrelevant. The act of depositing with a code and thereby being locked in is not immutable as you and others have said it is. That is the point. Even the casino agrees.

Further, if they were willing to let me cash out when I hadn't played at all and was even then why wouldn't they be happy to let me cash out when they had $105 of mine. Does that make sense to you?

Additionally, you refer to some rule set clearly covering this case. Show me these rules. I have looked. I have posted the rules. I have gone over the rules. There are no clear rules covering this case. Stop acting like there are.

Wow.. Quite the 1ST post there Mitchy11 :rolleyes: I am reading this thread and having a very, very hard time understanding what you DID and DID NOT do!
"you claimed a bonus and put in the coupon code..." but you never got the bonus... You played $105 but you never played???!!!"

hmmm... :rolleyes: Inetbet has an almost faultless and I do mean ALMOST faultless bonus method! By having the player physically key in the bonus code .. that is like signing an "agreement"!
Which I believe is what everyone here is asking you! You keyed in the bonus code.. then saw you were losing so you wanted your money back!

I myself use their bonus coupons as I DON'T Mind the play through! I don't know how the "new player" bonus works, but It would show the balance, withdrawable balance AND the play through left on that deposit.
The only problem I had was with the "playthrough not clearing when the balance has reached 0! (which has been mentioned in this thread with others and has since been resolved!!)
I agree with all the others to show us the "proof" ... submit a screen shot showing exactly what is going on with your account. But since you did not comply with the other players here asking for the "proof" you have and since your profile is awfully sketchy ..
About me = "nothing"
how did you find casinomeister ="web"
occupation = "n"
.... why so secretive?? Your sign up date was June 2, 2008 and this was your first post??... or was it?" ;)

Maybe it was .. but.. without proof no one can help. (lol, I had over 50 screen shots of every single page of transactions in my "account" with the rogue casino that led me here.. even with all the proof I did not get paid the Jackpot.!!)

I think I am NOT going out on a limb with this one and IF I am in error than I will apologize but you sound like someone else we all knew here! :rolleyes: Until you provide "proof" there is nothing that can be done by anyone here!
Good luck with it all mitchy11 (you might want to reread YOUR posts to see you contradict prior statements made by yourself over and over again!!.. this is very confusing for everyone reading this thread, more so for those who responded and/or tried to help you! Seriously!
 

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