Inebet Disgusing Response

[Stovetopp]

I made a misake and entered a coupon code (my first ever i t hink) at INET

I wrote an email o find out why afer another coupon had been denied and asked if I was player non gratra jus let me know
This is the response

This was valid on 1st April only, it has expired. Sorry about that.

You are not an a valued player, I am not sure why you would think otherwise?

Inet , please close my account ASAP

 

[swampwitch]

You are not an a valued player,

I would bet money that's a typo, and he/she meant to type "You are not an unvalued player", or something like that.

 

[Mavin1]

I made a misake and entered a coupon code (my first ever i t hink) at INET

I wrote an email o find out why afer another coupon had been denied and asked if I was player non gratra jus let me know
This is the response

This was valid on 1st April only, it has expired. Sorry about that.

You are not an a valued player, I am not sure why you would think otherwise?

Inet , please close my account ASAP

Hmm, obviously a typo or maybe a Freudian slip.

 

[LaurieJim]

I would bet money that's a typo, and he/she meant to type "You are not an unvalued player", or something like that.

Yep, just a typo like Swamp said, the Promo Dudes are blunt and to the point sometimes but never rude imo, they just dont operate that way.

Laurie

 

[AussieDave]

I would bet money that's a typo, and he/she meant to type "You are not an unvalued player"

Yes it's obvious that's what the CSR meant to type.

I am not sure why you would think otherwise?[/B]

The closing statement ended with the question to the OP. Anything other than 'you are not an un-valued player' is out of context.

Besides the sentence does not make sense using "You are not an a valued player".

It's pretty obvious that it's a typo. So either English is the OP's second language, or...


Cheers



Dave

 

[vegetagirl2008]

Why didn't you responded back to them asking what did he mean and highlight his response. Atleast he could of corrected his mistake..I would of done that he was typing fast and left out a few letters, Inet would lose customers that way if they did that. I would reply back to the e-mail.

 

[chuchu59]

I also think it's a typo although I dont understand why they dont spell-check their replies before sending them. Furthermore, dont you think the wording is too clumsy. Just simply say "You are a valued player".........

If you use double negatives make sure you check them out before pressing the "send' button.

 

[zap987]

I'm not sure I understand why you would get disgusted by support making a mistake in their email while at the same time posting something in which there are at least 9 errors.

I have no problem with the typing errors in the original post, but I can't see why you would hold Inetbet to higher standards, mistakes happen.

 

[oldtrvlagt]

IMO I think he might be upset (as a lot of people are) because casinos seem to be treating their customers a little differently lately. Granted, it may be an oversight on their part, but we do hold the casinos we give our money to to a "higher standard". They are normally courteous, however, there are times when we slip through the cracks...it doesn't feel good.

 

[AussieDave]

IMO I think he might be upset (as a lot of people are) because casinos seem to be treating their customers a little differently lately. Granted, it may be an oversight on their part, but we do hold the casinos we give our money to to a "higher standard". They are normally courteous, however, there are times when we slip through the cracks...it doesn't feel good.

The iNetBet CSR should have spell checked and proof read the email before sending. But mistakes happen. Hell even Blind Freddy could see this is what it is...a typo, nothing more nothing less.

IMO the OP is making a big deal out of this because he/she was denied the bonus claim. The title thread is all CAPS indicates IMO they wanted to draw attention to the thread.

Why build a mountain out of a mole hill, especially when it's obviously not intentional but a mistake; error; over sight...ect...ect.

I run a business and I make typos, I make typos in my posts too. As I'm sure everyone else here does too.

Oh and before anyone thinks I'm standing up for iNetbet because I promote them, I don't.

Just see this thread as a complete waste of bandwidth, time and energy.


Cheers



Dave

 

[chuchu59]

I'm not sure I understand why you would get disgusted by support making a mistake in their email while at the same time posting something in which there are at least 9 errors.

I have no problem with the typing errors in the original post, but I can't see why you would hold Inetbet to higher standards, mistakes happen.

I dont think the OP was simply mad at the typos. Actually, it read as if he was not a valued player. The preceding sentence states that the coupon expired on 1 April so taken together and not thinking twice about it one would actually get infuriated at the casino.