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Betfred 'hosted the games'
Betfred did not rig the games themselves.
From what it says all parties involved were re-imbursed, so I would say kudos for dealing with the problem, and it just shows that any problems that may arise at betfred may be dealt with.
From what it says all parties involved were re-imbursed.
I was as outraged as the best of you when this issue came to light, and I am still very suspicious of many of the elements that have been revealed, and the lack of answers to several key questions.
However....
Bryan has not swept this issue under the carpet. He has clearly been in contact with the regulator, and I'm speculating that he has been told enough about the investigation so far to be aware that, in his words new information is developing which has the potential to alter perspectives and opinions in this matter.
The way I see it, he suspended the thread to halt speculation until the regulator had completed its investigation and published a transparent public report through which players can form a view based on facts and not surmise.
I would personally have liked the thread to continue, but this is Bryan's site; he has had the most contact with the regulator, and he is in a better position to make a judgement call on this.
I still do not believe that the OP's use of a false identity when opening the casino account negates the need for a thorough investigation, and perhaps the GRA appreciates that, hence its enquiries with the operator concerned and presumably witrh the OP.
The OP has confessed rather clumsily (and not very credibly imo) but his admissions throw suspicion on the veracity and accuracy of the statistical information he made available to Eliot for his tests, and that is just one facet of this matter that needs careful and further study.
For now, I'm going to watch for the regulator's report...it's bound to be extremely interesting.
I was as outraged as the best of you when this issue came to light, and I am still very suspicious of many of the elements that have been revealed, and the lack of answers to several key questions.
However....
Bryan has not swept this issue under the carpet. He has clearly been in contact with the regulator, and I'm speculating that he has been told enough about the investigation so far to be aware that, in his words new information is developing which has the potential to alter perspectives and opinions in this matter.
The way I see it, he suspended the thread to halt speculation until the regulator had completed its investigation and published a transparent public report through which players can form a view based on facts and not surmise.
I would personally have liked the thread to continue, but this is Bryan's site; he has had the most contact with the regulator, and he is in a better position to make a judgement call on this.
I still do not believe that the OP's use of a false identity when opening the casino account negates the need for a thorough investigation, and perhaps the GRA appreciates that, hence its enquiries with the operator concerned and presumably witrh the OP.
The OP has confessed rather clumsily (and not very credibly imo) but his admissions throw suspicion on the veracity and accuracy of the statistical information he made available to Eliot for his tests, and that is just one facet of this matter that needs careful and further study.
For now, I'm going to watch for the regulator's report...it's bound to be extremely interesting.
Goodbye Casinomeister, you're broken.
I can understand Chopley's frustration here. We see a casino with a fundamentally serious trust issue remaining on the accredited list. I can also surmise that there is more to this than meets the eye. Then again apart from this game issue, they pay out quick and behave in all other ways like a pretty good casino, from my past experiences there.
I think Chopley has a problem with them (at present) being given the benefit of the doubt, as in his eyes by their past statements he mentions, there is NO doubt about what they have been doing.
I am trying to stand back here and be neutral and play devil's advocate. Reading between the lines, Chopley seems to be cynical as to motives for those concerned. We have CM, IMO the most comprehensive player facility on the web and obviously funded and profiting from affiliate join-ups via its list of accredited sites. In return, we get the only free and genuinely easy and helpful service on the web to act as a mediator between ourselves and casinos, and CM have recovered funds for many players. This is why I join many of my sites knowing I'm getting CM a commission; in the event of a problem, I'm getting a facility to help me. Indeed players who haven't joined a site via CM have also come on here and been helped so we cannot accuse CM of exclusively helping those who've joined via the site.
IMO the bloke (and maybe others who've been less outspoken) need a reassurance that Betfred remaining one of the few accredited Playtech casinos is not in any way to do with revenue loss, and relies SOLELY on other considerations that we the members are not yet party to, but will be so in the future once the matter is concluded. I am aware that CM has already made a post inferring this, but there clearly remains a bad smell about the affair. I also get the feeling that if other games could be analysed like the Finsoft ones, we could find the issue is endemic. Who knows?
Yes we can all see choppy's pov, but, and it's a big but - Bryan himself has stated that this isn't finished yet, he is ofc privy to information that we are not. I would hardly think Bryan would jeopardize the reputation of this site and himself, by giving accreditation to a casino that has irrefutably used software knowing full well it was rigged.
Yes we can all see choppy's pov, but, and it's a big but - Bryan himself has stated that this isn't finished yet, he is ofc privy to information that we are not. I would hardly think Bryan would jeopardize the reputation of this site and himself, by giving accreditation to a casino that has irrefutably used software knowing full well it was rigged.
Yes, I think that's what Chopley is wondering. Why? Because (and I'm not personally expressing a view here but simply going by events that are openly on here and documented thus far) that is exactly the state of affairs at present. As it stands. Unless I'm missing something.
.IMHO the Betfred and Finsoft descriptions in the accredited section should read "currently under investigation" (which is the truth) as opposed to giving the green light to players to play there and giving the impression that everything has been sorted out.
If I wasn't reading the forum, I'd not bat an eye at that thing. "Wrong help file? Who cares. Please take my money Betfred".
Jetset said:The OP has confessed rather clumsily (and not very credibly imo) but his admissions throw suspicion on the veracity and accuracy of the statistical information he made available to Eliot for his tests, and that is just one facet of this matter that needs careful and further study.
Yes we can all see choppy's pov, but, and it's a big but - Bryan himself has stated that this isn't finished yet, he is ofc privy to information that we are not. I would hardly think Bryan would jeopardize the reputation of this site and himself, by giving accreditation to a casino that has irrefutably used software knowing full well it was rigged.
It's been established by Betfred themselves that they knowingly incorporated a product where the true odds don't match implied odds, ie. they knowingly chose to use rigged game. In addition they confirmed that the game behaved exactly as the playlogs provided by the OP showed, so any chance that the OP's playlogs were inaccurate is also out of the picture.
So whatever this upcoming revelation that Casinomeister is about to make is, it cannot change these verified facts anymore - it's simply too late now.
Analysis has revealed that Reel Deal was indeed returning at 96%, despite being advertised at 100%. Finsoft’s review revealed that this was the result of an administrative error on the game’s deployment to Betfred, where the wrong help file was attached to the game.
While mistakes do happen, Betfred realise this is not acceptable. Neither Finsoft or Betfred would purposely mislead players, and will therefore actively compensate players on losses derived from the game over the last 6 months. The amounts should be in accounts by next Tuesday. Claims beyond 6 months will be accepted and honoured, too, but must be submitted individually.
It's been respect,blished by Betfred themselves that they knowingly incorporated a product where the true odds don't match implied odds, ie. they knowingly chose to use rigged game. In addition they confirmed that the game behaved exactly as the playlogs provided by the OP showed, so any chance that the OP's playlogs were not accurate is also out of the picture.
So the thing is that any new upcoming revelation that Casinomeister claims to have in his pocket cannot cannot change these known facts anymore - it's simply too late at now.
In relation to Betfred's (Aaron) response......
Source.........
https://www.casinomeister.com/forums/threads/finsoft-spielo-g2-games-issue.54475/
They have clearly stated the wrong help file was attached to the game, how is this an admittance of guilt regarding they knew it was wrong yet carried on regardless?.
Also - It's interesting to note that the OP of this case has been banned due to fraud.
As I stated, Bryan is privy to info that we are not.
You are looking at the wrong post by Aaron. The key post is this one:
https://www.casinomeister.com/forums/threads/finsoft-spielo-g2-games-issue.54475/
On developing the game, SPEILO G2 developed two version: fixed odds and fixed price. The latter was in operation at Betfred. Fixed price meant that randomness could be introduced via a certified (GLI and TST approved) RNG and an RTP was introduced. In this case, at 96% RTP.
This fixed price version is the cheating version.
As I stated: Whatever information Bryan is privy to, there are several things already known that this new info is unable to change.
The OP also stopped being relevant to the case ages ago. Since then others have taken over.
If you don't have a clue what information CM "claims" to have (I'm sure he appreciates what you're implying) in his pocket.....and you don't....how do you know what effect it will have on the issue as a whole?
CM closed the other thread to stop further speculation and casting of aspersions based on incomplete and possibly inaccurate information. Unfortunately, some people can't show the guy some basic respect and wait until he is able to share what he knows. I'm certain if it was going to have little or no bearing on the overall picture, he would not be calling "hold all tickets".
What "I'm just shocked"about is how quickly some people here will turn on Bryan when he doesn't do exactly what they want....these same people are happy to use the services he provides for their own benefit though, and no doubt will continue to do so in most cases. I have a long memory, and I know some current members that have made suggestions that Bryan is "on the take etc" in the past are still enjoying his free hospitality and benefits. Its almost like some are waiting for the day of the "big exposure" so they can say "Ha! Told ya he was dodgy". If any visitors to my house behaved like that, I would show them the door.
Okay, I see the difference being that one was set at fixed odds the other was set at fixed price, this would have been explained in the help file but they had received the wrong help file, if they knew of the conflicting differences of fixed odds and fixed prices was explained in the help file they would have done nothing wrong, but, they did not know the incorrect help file was in place. Yes they admitted they knew of the difference between fixed odds and fixed prices, but, they wrongly believed their help file would explain this, which it would have, if it was the correct one.
And, you forgot to add that, that the "fixed price" also meant an automatically rigged game.
You are not supposed to have a rigged game even if the help-file says it's rigged.
I would have to see the help file regarding this, if that clearly states there is a house edge on doubling up, however stupid that is, it's not rigged as such.
Would a doubling up game documented with a house edge RTP be rigged? - No.
Would a doubling up game documented with an 100% RTP but in practice gave 96% be rigged - Yes.
Noted - fixed.IMHO the Betfred and Finsoft descriptions in the accredited section should read "currently under investigation" (which is the truth) as opposed to giving the green light to players to play there and giving the impression that everything has been sorted out.
If I wasn't reading the forum, I'd not bat an eye at that thing. "Wrong help file? Who cares. Please take my money Betfred".
I'm not about to put this site in jeopardy to appease those few who want blood.
Bryan,
There are many comments that I might make, and have made, about this whole mess. And there are several things about it on which you and I disagree, and I suspect will always disagree.
However ...
... I logged on to post only to say how much I agree with this statement. It is your site, it is your right, and I have a lance if you want to borrow it.
Chris
[Edited to add: Of course, Galewind is a small company, so it is a small lance. More like a pocket knife really.]
Bryan,
There are many comments that I might make, and have made, about this whole mess. And there are several things about it on which you and I disagree, and I suspect will always disagree.
However ...
... I logged on to post only to say how much I agree with this statement. It is your site, it is your right, and I have a lance if you want to borrow it.
Chris
[Edited to add: Of course, Galewind is a small company, so it is a small lance. More like a pocket knife really.]
It's been established by Betfred themselves that they knowingly incorporated a product where the true odds don't match implied odds, ie. they knowingly chose to use rigged game. In addition they confirmed that the game behaved exactly as the playlogs provided by the OP showed, so any chance that the OP's playlogs were inaccurate is also out of the picture.
So whatever this upcoming revelation that Casinomeister is about to make is, it cannot change these verified facts anymore - it's simply too late now.
GRA License said:(5) A licence holder should not implement game designs or features that may reasonably be expected to mislead the customer about the likelihood of particular results occurring. This includes, but is not limited to the following:
(a) Where a game simulates a physical device the theoretical probabilities and visual representation of the device should correspond to the features and actions of the physical device (e.g. roulette wheel).
What does that old adage say?
Believe none of what you hear, and half of what you see.


I, and the majority of others here, don't see it this way. If the game displays to use a 52 card deck with 26 reds and 26 blacks, it's simply not ok to increase the probability of black card coming up whenever the player has bet on red and vice versa. It's misleading and deceptive no matter how well it is explained in the help-file, because the majority of players will not read the help-file anyway. The GRA license requires the implied odds in card games to match real odds. But anyway all of this was beaten to death already in the main thread, so if you think that the game is fine as long as the help-file is accurate I guess you are entitled to think that away.
I hear what you're saying, doubling up should be 100% RTP, if there was no help file whatsoever stating the doubling up on this game was a fixed price RTP at 96% and not as everyone expects 100% then yes a clear case of rigging, it's no different to poor T&C's regarding a bonus - as much as we disagree with them it's down to us to abide by them. In this instance there was incorrect information stating the game was 100%. Sloppy oversight from Betfred - yes, they were not the only ones using this game and tbh since it was brought to their attention they have done what the other casinos have.
I don't think the game is fine, but, if the help file states this is the case - then no matter how much we disagree with it they have their asses covered.
GRA License said:7.3. Compensated or adaptive games
(1) Games should not be “adaptive” or “compensated”, that is, the probability of any particular outcome occurring should be the same every time the game is played, except as provided for in the (fair) rules of the game.
Moreover the help file did not state anything about the cards being weighted and even if it had it wouldn't solve the issue.
I honestly can't believe what I'm seeing.
Goodbye Casinomeister, you're broken.
But in this business, you are always giving certain people the benefit of the doubt. There are risks involved trusting others. I know this very well. People try to bullshit me on a daily basis - (mostly players btw). And in order be successful in any business, you have to know who you can trust. Casinomeister is far from broken - but it's a massive site with a myriad of ongoing projects: one person calling the shots, and one - maybe two repairmen....Also can add Don't trust anyone else but yourself...
I'll be meeting up with some key persons next week and hope to be able to find out exactly what went wrong, and how to prevent something like this from ever happening again.
However, having reviewed the analysis from SPEILO G2 and our own, we accept that Betfred Games has been running two versions of the same game for free and money play respectively and that is simply not acceptable. Based on that we will be refunding all losses on the game from when the game was introduced to Betfred, and will be removing other Realistic Games provided by SPIELO G2 to complete a review of their configuration, help files and RTP and until we’re confident in their accuracy. Compensation payments will be issued within 7 working days.
We would like to take this opportunity to apologise to our players and to thank the OP and the Casinomeister forum as a whole for bringing this to our attention.
You have seen posts from many of the older members here, not only the newer ones.You have one foot in the industry, and one on the player side. I understand your frustration, but be careful. The information in this case have already showed us that there was a faulty software, a rigged software. It was rigged by purpose. A card game...![]()
You have already changed the thread title of the original thread, the word rigged is gone. You have to understand that both players and other webmasters would easily think that it had to do with the fact that accredited casinos was accused?
We (members here) have to trust you and your judgement, but in this case it's really hard to sit and wait since the evidence already is there whatever reason the original OP had.
Now there is a new case where Betfred is involved, a case where they definately once again break rules. Even yours:
Must not use false, misleading or deceptive advertising. A game that truly "pays" better in free play compared to real money play is false and misleading.
Did they pay everyone within 7 working days?
Again Bryan, I understand your frustration. But my advice still is to be careful.You have seen posts from many of the older members here, not only the newer ones.
