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How secure are secure deposits?

Discussion in 'Payment Processing Issues' started by cncas2123, Aug 11, 2015.

    Aug 11, 2015
  1. cncas2123

    cncas2123 Senior Member MM

    Occupation:
    Manager
    Location:
    Belfast
    Got a text today from my banks anti-fraud department, telling me that a suspicious transaction had taken place at 2.01 this afternoon, a payment to Neteller and the bank wanted to know if I had made the payment. I hadnt, so they phoned me and went through the last half dozen transactions, all of which were ok, apart from the Neteller one. So they have cancelled my card, and will send me the new one, but I am extremely concerned as the only transactions on this card are payments to online casinos. This has made me doubt whether the whole process is as secure as it should be when I deposit, and I am wondering if anyone else on CM has had any issues lately? I had one non casino transaction on the card, and it was for a hotel and the card didnt leave me while I was making the transaction, so I dont think my information was taken from that transaction.
     
  2. Aug 11, 2015
  3. fun4all

    fun4all Senior Member

    Occupation:
    .
    Location:
    .
    Your details are sadly always at risk no matter what sites might claim about "100%" secure.

    A TON of gambling sites have been hacked over the years and peoples personal details stolen. Some of them admit to it and some of them do not. Here is one high profile one where it didn't come out for 18 months

    You must register/login in order to see the link.

    Of course hackers do not always target gambling sites. Sony is another high profile victim.

    It should be ok most of the time I think, as long as you use different passwords everywhere (I play at 3-4 casinos and have different pwd everyone) , always cancel skrill 1-tap if its forced on you by your site and don't ever let your cvc code be stored.

    Also : Check your card transactions and credit reports carefully.
     
    1 person likes this.
  4. Aug 11, 2015
  5. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    ** Touch Wood ** I've been playing online since 2003 using various deposit methods (Visa Card, Paypal, Ukash etc) and *whispers* never had a problem.

    Got one Halifax Security phone call in that time (some mad reason I deposited at a Rival casino and they wanted to check up)

    I do think things are pretty secure but will never be 100% as some morons out there are always working on new ways to rip off the public.
     
    1 person likes this.
  6. Aug 11, 2015
  7. cncas2123

    cncas2123 Senior Member MM

    Occupation:
    Manager
    Location:
    Belfast
    I should also add that the card only became valid in July, and since then I have had to send card details to 5 sites as I had to update the depositing card info.
     
  8. Aug 11, 2015
  9. Casino2014man

    Casino2014man Non-Gambler

    Occupation:
    Noneya
    Location:
    United Kingdom
    This probably explains why I cannot make one single deposit to my neteller without my bank declining it, blocking my debit card and calling me in seconds... :rolleyes:
     
    1 person likes this.
  10. Aug 11, 2015
  11. cncas2123

    cncas2123 Senior Member MM

    Occupation:
    Manager
    Location:
    Belfast
    I have to say I am happy that the transaction was declined to Neteller and hats off to Halifax for looking after their customers in this way, though I am sure its a PITA for you to have them declined when they are genuine transactions.
     
  12. Aug 11, 2015
  13. Casino2014man

    Casino2014man Non-Gambler

    Occupation:
    Noneya
    Location:
    United Kingdom
    It really is..

    Everytime I end up talking to these 18 year old girls from liverpool asking me... 'what is neteller' 'is it like western union' :rolleyes:

    I guess it will be useful if one day it isn't me :p
     
    1 person likes this.
  14. Aug 11, 2015
  15. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    LOL I guess you bank with Barclays? I was brought up in Liverpool and also bank with Barclays - it's a reminder of home for me :)

    Mark
     
  16. Aug 11, 2015
  17. citizenx

    citizenx Meister Member MM

    Occupation:
    Stuff
    Location:
    UK
    NatWest were driving me nuts with that. Complained, ended up with £50 compensation twice then they white listed the card.

    I only use that account for online deposits so just transfer in from main account when making a deposit. No better way to make card fraud irrelevant than to not keep money in the account for any length of time.
     
  18. Aug 11, 2015
  19. Casino2014man

    Casino2014man Non-Gambler

    Occupation:
    Noneya
    Location:
    United Kingdom
    Yep, both my Barclays and Nationwide accounts :p
     
    1 person likes this.
  20. Aug 11, 2015
  21. Casino2014man

    Casino2014man Non-Gambler

    Occupation:
    Noneya
    Location:
    United Kingdom
    I have just sent a complaint to both accounts after seeing this. Lets see how it goes :)
     
  22. Aug 11, 2015
  23. mac72

    mac72 Senior Member

    Occupation:
    gamble
    Location:
    n ireland
    When you 'sent' the new details to the 5 sites did you do so by email by any chance?
     
  24. Aug 11, 2015
  25. cncas2123

    cncas2123 Senior Member MM

    Occupation:
    Manager
    Location:
    Belfast
    Yes, sent a picture of the front and back of the card, but with only the 1st four and last four digits of the card number showing.
     
  26. Aug 11, 2015
  27. citizenx

    citizenx Meister Member MM

    Occupation:
    Stuff
    Location:
    UK

    You need to make sure you're dealing with the fraud complaints team. They're the ones who can help.

    Mind you, it was happening more or less weekly for me for months.

    Hope it goes OK and definitely consider setting up a free basic account for your casino related expenditure.
     

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