How is this possible? @PragmaticPlay

The Reel Story

Experienced Member
Joined
May 5, 2019
Location
United Kingdom
Pity this wasn’t a gates of hell feature as one of those symbols that you were given would have just fucked off from the reel set.

And this nonsense wouldn’t have happened.
Gates actually uses a separate reel set for each possible symbol choice with, of course, vastly reduced numbers of that symbol present.

But... Yes 😂
 
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danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK
Not sure why this has annoyed people so much.

Anyone that gets this unlikely round will get paid, as they’ve confirmed it’s not a bug.

It’s a coding error, certainly; the sequence should’ve been made impossible to trigger, but it’s a legitimate result.

If anything, it just proves the games are random. Had this result come up in testing, I’m fairly certain it would’ve been coded out.
 

LoopsterAU

Experienced Member
MM
Joined
Oct 17, 2015
Location
Melbourne, Australia
Not sure why this has annoyed people so much.

Anyone that gets this unlikely round will get paid, as they’ve confirmed it’s not a bug.

It’s a coding error, certainly; the sequence should’ve been made impossible to trigger, but it’s a legitimate result.

If anything, it just proves the games are random. Had this result come up in testing, I’m fairly certain it would’ve been coded out.
The fake streamer doesn't get paid anyway hence why they say its not a bug and a valid win.

Whats the bet if any normal player got that win the casino would use the malfunction voids win call. I can also guarantee they will have fixed this bug in next patch of the game so a normal player will never receive it.
 

dec2008mcl

Newbie member
PABnononaccred
Joined
Apr 28, 2020
Location
N Ireland
Can anyone estimate the odds of this sequence, are we talking 1 in 50 million, less or more?
Depends if there was less than 50 million spins in the testing stage
Hi all,

So I have now personally spent some good amount of time with the game developers to understand what happened exactly and how this spectacular win is possible. So the critical thing to understand is that the Random Number Generator (RNG) generates the position of the reels with respect to each other once for each spin. This includes the visible part of the reels for which the slot pays, but also the non-visible part for which the slot doesn’t pay. When a tumble happens some of the non-visible part of the reels falls into the screen and pays if there is a win, and so on. It’s not the case that the RNG generates new reel positions for each tumble. So for the particular game round we are discussing, the reels positioning was generated in a way that reels 2 to 6 were perfectly aligned, resulting in a tumble that keeps going forever. The chance of this happening is of course very rare, but it does happen. I have included a simplified example in a picture to make it more clear. The yellow and red part is what you see as a player, the red part keeps tumbling.

View attachment 155526
Hope this clarifies.

Not sure why this has annoyed people so much.

Anyone that gets this unlikely round will get paid, as they’ve confirmed it’s not a bug.

It’s a coding error, certainly; the sequence should’ve been made impossible to trigger, but it’s a legitimate result.

If anything, it just proves the games are random. Had this result come up in testing, I’m fairly certain it would’ve been coded out.
They would have got paid if it had spun infinitely and won £infinite? Get that it would have crashed but at what point..without doubt they would have called malfunction. Would have been an interesting court case after they ruled against Betfred for A Green.
 

The Reel Story

Experienced Member
Joined
May 5, 2019
Location
United Kingdom
Depends if there was less than 50 million spins in the testing stage



They would have got paid if it had spun infinitely and won £infinite? Get that it would have crashed but at what point..without doubt they would have called malfunction. Would have been an interesting court case after they ruled against Betfred for A Green.
Assuming the whole result is generated up front, the player would never have seen a result. It would have crashed the server during result generation and the front end would time out. Standard procedure is then normally to cancel the bet and refund the player, as a result can never be determined.

If the result was spin by spin then actually it wouldn't crash, until either the server ran out of memory (if it holds the result in memory while in play) or until the database ran out of space (which, frankly, would take forever). So in theory the casino would have to pay out whatever max is in their T&C. If there was no max anywhere (doubtful) then I have no idea what they would do haha. This is why max win caps exist though.

And its not really a code issue, its more of a slot design issue. If all the reels are the same as each other, then this becomes possible. So regardless of code, they should have just designed their reel sets better.
 

danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK
The fake streamer doesn't get paid anyway hence why they say its not a bug and a valid win.

Whats the bet if any normal player got that win the casino would use the malfunction voids win call. I can also guarantee they will have fixed this bug in next patch of the game so a normal player will never receive it.
Well, if the casino had no intention of paying, I doubt they would’ve raised the query to Pragmatic.
 

danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK
Depends if there was less than 50 million spins in the testing stage



They would have got paid if it had spun infinitely and won £infinite? Get that it would have crashed but at what point..without doubt they would have called malfunction. Would have been an interesting court case after they ruled against Betfred for A Green.

No - the game has a max win cap, so once it hits the cap, it’s done.
 

Dan_Pragmatic

I-Gaming Industry Representative
Joined
Oct 1, 2018
Location
Manila
Hi all,

After reading all your comments/questions I would like to clarify further.

1. In certain scenarios in Fruit Party the reels are copies of one another. That doesn’t mean however the same is true for the entire game. Every game has different reels and implementations for different scenarios, that’s part of what can make a slot so great.

2. Pragmatic Play was aware of the possibility of indefinite tumble. This scenario was however not resolved because it would be “handled” by the upper win cap.

Br,

Daniel
 

dec2008mcl

Newbie member
PABnononaccred
Joined
Apr 28, 2020
Location
N Ireland
Hi all,

After reading all your comments/questions I would like to clarify further.

1. In certain scenarios in Fruit Party the reels are copies of one another. That doesn’t mean however the same is true for the entire game. Every game has different reels and implementations for different scenarios, that’s part of what can make a slot so great.

2. Pragmatic Play was aware of the possibility of indefinite tumble. This scenario was however not resolved because it would be “handled” by the upper win cap.

Br,

Daniel
And to think a streamer/affiliate was the lucky soul to trigger it. What are the odds on that. What are the odds that a code was written for the streamer to max out the game, but the code glitched? That wouldn't be possible as there's no proof so the odds on that would be much higher?
 

trancemonkey

Ueber Meister
Joined
Mar 29, 2013
Location
United Kingdom
Hi all,

So I have now personally spent some good amount of time with the game developers to understand what happened exactly and how this spectacular win is possible. So the critical thing to understand is that the Random Number Generator (RNG) generates the position of the reels with respect to each other once for each spin. This includes the visible part of the reels for which the slot pays, but also the non-visible part for which the slot doesn’t pay. When a tumble happens some of the non-visible part of the reels falls into the screen and pays if there is a win, and so on. It’s not the case that the RNG generates new reel positions for each tumble. So for the particular game round we are discussing, the reels positioning was generated in a way that reels 2 to 6 were perfectly aligned, resulting in a tumble that keeps going forever. The chance of this happening is of course very rare, but it does happen. I have included a simplified example in a picture to make it more clear. The yellow and red part is what you see as a player, the red part keeps tumbling.

View attachment 155526
Hope this clarifies.

Br,

Daniel
I don't buy this...

Firstly, i would be absolutely amazed if every reel was identical in this game.
Secondly, he got this from doing a feature buy - so in that case, surely the reels are spinning to "specific" positions in order to guarantee a feature, no?
Thirdly, if all reel bands landed in the same place (as you say) according to the RNG, then they AREN'T the same, because reel 3 has a feature symbol on the bottom row - so this is a lie UNLESS the feature symbols are added at random to the reels, in which case your assertion that the reels are all the same and randomly determined definitely doesn't add up.
 

The Reel Story

Experienced Member
Joined
May 5, 2019
Location
United Kingdom
I don't buy this...

Firstly, i would be absolutely amazed if every reel was identical in this game.
Secondly, he got this from doing a feature buy - so in that case, surely the reels are spinning to "specific" positions in order to guarantee a feature, no?
Thirdly, if all reel bands landed in the same place (as you say) according to the RNG, then they AREN'T the same, because reel 3 has a feature symbol on the bottom row - so this is a lie UNLESS the feature symbols are added at random to the reels, in which case your assertion that the reels are all the same and randomly determined definitely doesn't add up.
What about this.

There are X different reel definitions. Each spin each reel is randomly assigned one of the definitions. In this case, 2, 3, 4, and 5 got randomly assigned the same definitions.

The scatter symbols are not part of the reel definitions but are inserted/overwrite a symbol. As part of the feature buy, it was randomly determined that it was a 3 scatter feature, and so no more scatters were subsequently added after the initial 3.

The reels then all land on the same stop position, and proceed to loop indefinitely. There is no scatter on the reel definition, and no new scatters are added due to the above, so the reels just loop forever.

I *think* that would make sense?
 
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