Ho, ho, ho! 32 red

No problem here - it loads fine - it slows down after 15 games or so - I just close the casino and reload from 'do you want to play this tournament ' and it works fine.

This has never been a problem. What causes the problem is the loss of this popup. Tournaments just cannot be loaded from the lobby without a great deal of messing around and a huge slice of luck. It seems that very occasionally, it WILL load, but 99% of the time the load screen freezes and does nothing.

I can find no way of restoring the popup other than to join a new tournament. Also, if you join multiple tournaments the "right popup" often doesn't show, you only get one.

It seems that only joining one tournament per lobby is the key, and this should keep the popup alive. My problem stems from joining the 125K network tournament which uses the same game. I tried deselecting this 125K popup as it always appeared instead of the 10K one, but I found that this killed BOTH popups. It seems that being the same game is what caused this.

I am hoping that the appearance of another tournament using this game might allow me to join and reset all the popups for tournaments using this game. Unfortunately, nothing else is open or running on this game.

Even a clean install fails to reset the popup.
 
This has never been a problem. What causes the problem is the loss of this popup. Tournaments just cannot be loaded from the lobby without a great deal of messing around and a huge slice of luck. It seems that very occasionally, it WILL load, but 99% of the time the load screen freezes and does nothing.

I can find no way of restoring the popup other than to join a new tournament. Also, if you join multiple tournaments the "right popup" often doesn't show, you only get one.

It seems that only joining one tournament per lobby is the key, and this should keep the popup alive. My problem stems from joining the 125K network tournament which uses the same game. I tried deselecting this 125K popup as it always appeared instead of the 10K one, but I found that this killed BOTH popups. It seems that being the same game is what caused this.

I am hoping that the appearance of another tournament using this game might allow me to join and reset all the popups for tournaments using this game. Unfortunately, nothing else is open or running on this game.

Even a clean install fails to reset the popup.

I try all that as well , Keep getting other pop up for other games .Daily free roll taking ages to load hopefully i get on it .Most of these games will be finished by the time i get on them lol :notworthy:notworthy Hopfully MG will pull there finger out and fix's it very soon .
 
7 days till xmas eve. Hope whatever 32red has for promotion is worth the wait...at least they could of made there casino a little festive......

Yesterday received $40.00 from casino rewards and only made 2 or 3 deposit in the last year, today received $25 from RedFlush which was a real surprised as I have not deposited there in almost 2 years so a big thanks RedFlush..........still waiting 32Red!!!
 
It's out now the 32Red Crimbo promos :)


Dear Shane,


Enjoy the festive season with a range of fantastic casino treats courtesy of the 32Red Festive Frenzy.

Double Daily Deposit bonuses, £30k in free tournaments, free games and £25k of free chips await those who take part...

Click here to find out more.
 
I just received this. So it looks like it's imminent

ScreenHunter_122 Dec. 17 18.30.webp
 
All very well, but we still have the serious problems with the tournaments, so some may find it just as hard to play the next two as it has been for the first.

Dish of the Day isn't working either. The bonus isn't crediting after the deposits, and it has been broken since the weekend. The Dash promo works OK, deposit, claim, and it credits.
 
All very well, but we still have the serious problems with the tournaments, so some may find it just as hard to play the next two as it has been for the first.

Dish of the Day isn't working either. The bonus isn't crediting after the deposits, and it has been broken since the weekend. The Dash promo works OK, deposit, claim, and it credits.

Same here I managed to get on some free roll tournaments and had a error few times loading them up after 30 to 40 times loading it worked :mad: Like you said the dish of the day don't work either .Well lets hope the dish of the day works before all these festive treats are in place so we don't all have to ask in live chat every time we make a deposit got this error a few times away Error -106 when loading Not sure what that was :confused:
 
I hope I don't rain on anyone's parade here, but I was informed today that 32Red (and all of their properties) are discontinuing manual flushing. :(

Their pages and scores have been updated already.
 
guys i sent reports with screenshots with viper component/game launcher/sudden not responding crashes back in JULY, i think i posted even here. nobody taken care at the given time. i thought maybe is my problem, reinstalled casino as per support advices, windows, put ccleaner at work etc. now i see these errors are at a larger scale. i have these for months and i always had to reopen the casino for multiple times to play tourneys, with 2 already in-play no chance to open a third one.
to 32red reps: check my chat records and emails. same was sent to Crazy Vegas because problems were identical. ticking the box play now/later to not show a specific tourney next time you open the casino doesnt help, because the feature is broken, message keep showing etc. messy software and not enough options/settings.
 
I hope I don't rain on anyone's parade here, but I was informed today that 32Red (and all of their properties) are discontinuing manual flushing. :(

Their pages and scores have been updated already.

Why would they do that?

I can only think of 1 explanation - so people that can't abstain from reversing a withdrawal will end up playing their winnings back.

I did wonder after they stopped the weekend payments what the next backward step would be. Shame.
 
I hope I don't rain on anyone's parade here, but I was informed today that 32Red (and all of their properties) are discontinuing manual flushing. :(

Their pages and scores have been updated already.


"I told you so" springs to mind here, although it wasn't necessarily my prediction, more of a collective view that we are seeing a "death by 1000 cuts" to everything that made 32Red so special.

Whilst manual flushing is what is supposed to be ending, what about the automated flushing that can be set on accounts so that they flush after as little as 1 hour in order to restore the function we have always enjoyed despite the implementation of the default 24 hour pending.

I managed to upset Pat somewhat when I assumed that 24 hour pending would automatically mean an end to players being able to set or retain their shorter pending time settings on the account. I was assured this wasn't so, and Pat ensured that my account was set to the 1 hour, and since then I have had a restoration of service to what it was before the 24 hour pending change was made in that a withdrawal made today (for example) would be paid tomorrow in the first run after the banks opened. In practice, this has turned out to be in the first 3 hours of the banking day.

Now, this change has the potential to affect these player settings, but if I say they definitely will I am sure to come under fire again from Pat for spreading a misconception and making things seem worse than they are.

Only time will tell what effect this change will have on players who had their accounts set to a lesser pending period.

The fact that manual flushing has been discontinued is surely a sign that CS are having their time drained through dealing with the requests, so the obvious question is why was the possibility of an adjustment to a player's account to 1 hour pending not mentioned to players who routinely requested a manual flush in the belief that this was how it had to be done now, and it was my suggestion that this was "the only way" that got some 32Red regulars and Pat all riled up to the extent that it was made clear to me that this adjustment option was available, and that this was not going to change.

The longer term question is what's next, and the most obvious answer is a move to 48 hour pending so that players need to withdraw on Wednesday to have any chance of getting paid before the following Monday.
 
I hope I don't rain on anyone's parade here, but I was informed today that 32Red (and all of their properties) are discontinuing manual flushing. :(

Their pages and scores have been updated already.

Wish I didn't need to say this, but kinda saw the writing on the wall a couple of months ago when I was bonus banned from Dash/Nedplay/Golden Lounge for...get this...using the bonuses they offered me! There was no abuse.
They went from graciously offering comps and bonuses, to some sort of sense of reluctance about them. Glad to say, not depositing multiple times in a day exclusively with one group has opened the door for others such as Guts, Betat, SlottyVegas, CasinoLuck, NextCasino, heck I will even throw in Go Wild, all working a far cry better to put the customer first. Being the best sometimes brings out complacency and I suspect that is what is at play here. Probably get flamed for my opinion, but hey, it is just that....an opinion. I mean without the outrage over no xmas presence or presents this year, I don't feel there would have been any offering at all. Kudos to Mark for standing up for us and hammering one out in time to spread some cheer, but what direction is management taking us on with this group?

They are on the fast track to losing rating, loyal fans, and regular depositors if they don't keep working hard at being the best in the business, which is what so many casinos are working towards. One step forward and two steps back will make them an average casino at best in no time, right?

I really hope they prove me wrong, but this is a BIG step in the wrong direction IMO :(
 
I hope I don't rain on anyone's parade here, but I was informed today that 32Red (and all of their properties) are discontinuing manual flushing. :(

Their pages and scores have been updated already.

Not good! I stopped playing there as often as I did when they got rid of the weekend withdrawals, that was one of the selling points that put them above other casinos in my eyes and is why I often chose to play there quite often.

Now flushing is to be removed, yet another aspect of 32Red that put them above other casinos. You knew that if you had a win and withdrew, flushed it to a wallet - then you would be paid the following day, or that afternoon if it was in the morning the withdrawal was made.

Add to that the fact they've been kicking people off Club Rouge then it begs the question what the hell is going on behind the scenes of the 32Red group? Don't get me wrong, I will always trust them above the majority of casinos out their but I can't help but feel there is a lot more to these changes than they have been letting on! What happened to "second to none"??

I think we get annoyed more when changes happen like this to 32Red because we feel connected to them more than other casinos because of the class casino is was, it was almost perfect to what people wanted from an online casino, and it is just a shame to see all these what I would call backward changes. :'( Either way they will have there reasons, it is a business after all and needs to be run like one but in the tough world of online casinos were there is more than enough competition is this really the right move?

On the updated scores aspect, if they have now have the "cons" of no weekend withdrawals and no manual flushing- how does that impact on the pro's- especially the "fast payouts" one? What actually constitutes a fast payout???? Because if a withdrawal is made on a Friday, at the earliest if the withdrawal was made by a wallet, will be Monday- by Card - probably Wednesday.

Fast payouts to me is how Sky Bet, Paddy Power, Video Slots to name a few, payout fast- anywhere between 1-24 hours but normally within a hour or two were wallets are concerned.
 
Is 32red now owned by a hedgefond or why are becoming steadily worse :confused:

32red are a public company and do have shareholders to answer to, from looking at the website here
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they are trading at 37p a share currently. For a well run company in the gambling industry I personally feel they are a nice investment (way better than jokebrokes!). I am not giving any hot stock tips I just think they are well run.

You can also see here the people/funds who hold the biggest amount of shares
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. The biggest holder is not a hedge fund or anything like that but Mr Ed Ware himself!
 
With all the partly very good multi-platform competitors the only chance for 32red to attract players for their old fashioned and multiple bugging software would be to keep their high standards or better to reactivate the old
higher standards. They do the opposite. So my suggestion that the decisions are dictated by - longterm very stupid - financial interests...
 
32red are a public company and do have shareholders to answer to, from looking at the website here
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they are trading at 37p a share currently. For a well run company in the gambling industry I personally feel they are a nice investment (way better than jokebrokes!). I am not giving any hot stock tips I just think they are well run.

You can also see here the people/funds who hold the biggest amount of shares
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. The biggest holder is not a hedge fund or anything like that but Mr Ed Ware himself!

However, the share price has been declining since the start of the year, so maybe this has prompted these negative changes for players throughout the year. This steady decline in the share price has come despite the good set of interim results, and has continued despite the removal of weekend processing and the later implementation of 24 hour pending.

The clearances from Club Rouge would also have been a measure to trim the running costs of poorly performing assets (the players who's activity had fallen below that expected of a Club Rouge player).

The reluctance to have a "big blowout" promotional Christmas must also stem from this decline, coupled with some uncertainty surrounding how the recent changes to UK regulations will end up affecting revenue and profits.

They should, however, realise that they are cutting aspects of the service that are being rolled out as unique selling points by the newer entrants, some of whom also have UK licences.

The software is also becoming quite a liability, and if it's unique features don't actually work, why would players stick around because of these features that are not available through Quickfire, such as the MPV tournaments?
 
However, the share price has been declining since the start of the year, so maybe this has prompted these negative changes for players throughout the year. This steady decline in the share price has come despite the good set of interim results, and has continued despite the removal of weekend processing and the later implementation of 24 hour pending.

Yeah I believe the sliding share price over the last year (which has hit all gambling companies, not just 32red to provide some fairness) was to do with the new UK laws which hit a lot of gambling companies quite hard. Here is their 5 year graph. As you can see all was good until the new laws loomed. I am sure that a well run company like 32red will continue to readjust and flourish under the new laws.

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I agree 32red have implemented some negative player things in the last year such such as removal of weekend processing and 24 hour pending but I still believe they are one of the best casinos out there. I would put them 2nd only to GUTS.

In terms of the future if I had to make one suggestion to 32red it is that being microgaming only is holding them back. Multi platform casinos are now the norm and players are expecting a very very wide choice of games. I think this would be the best move for them (going to a multi platform format) as it would increase their returns but also increase the player experience for the better.
 
Yeah I believe the sliding share price over the last year (which has hit all gambling companies, not just 32red to provide some fairness) was to do with the new UK laws which hit a lot of gambling companies quite hard. Here is their 5 year graph. As you can see all was good until the new laws loomed. I am sure that a well run company like 32red will continue to readjust and flourish under the new laws.

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I agree 32red have implemented some negative player things in the last year such such as removal of weekend processing and 24 hour pending but I still believe they are one of the best casinos out there. I would put them 2nd only to GUTS.

In terms of the future if I had to make one suggestion to 32red it is that being microgaming only is holding them back. Multi platform casinos are now the norm and players are expecting a very very wide choice of games. I think this would be the best move for them (going to a multi platform format) as it would increase their returns but also increase the player experience for the better.

I understand that Microgaming are developing the ability for their download client to go "multi provider" with games, much like GUTS. The download client is also the ONLY way at present for operators to offer the MPV tournaments. The downside has been the bugginess of the client, and the lengthy delays between a bug surfacing and a fix being rolled out, even for SERIOUS issues like the increasing inability to access MPV.

Players are also kept in the dark as to anything other than new game releases. We don't even know if MGS are even working on the MPV problem. It's no good offering a £30K festive prize pool if only a select few can even load the necessary client application to take part. Casinos and the network will be losing revenue from the entire MPV portfolio for as long as this bug persists, and so far it has been around for 6 months, and seems to be getting WORSE, not better.

The new laws will affect all operations, so if others can afford to maintain fast payments, why can't 32Red?
 
Agree 100% with what VWM said about the lack of publicity to enable players to set their accounts for automatic flushing.It was something I was not aware of despite a number of manual flushes-at no time did the customer services advisor tell me that it was possible to set my account to enable this.It would surely save a huge amount of chat time if players were able to make their own settings rather than going to live chat to have to request a withdrawal.
If manual flushing then in the worse case scenario,a player withdrawing late on a Thursday would have to wait until the following Monday to receive their winnings.So during this pending what would happen if a player wanted to take advantage of a bonus offer? Would a partial or complete reversal count as a fresh deposit for the purposes of a bonus or would it be necessary to deposit new money even though you funds sitting in your account waiting to be paid.
 
update on festive frenzy freeroll

sscrabble still in the lead ahead of lion1234
muziqz moves to 3rd ahead of zippybroc
Dashvinyl still in 5th, redbell moves to 6th, vinylredman falls to 7th
3 miles to go, I mean 3 days.
size of the field increased to 824, (186 are still stuck in the starting gate)
 

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sscrabble still in the lead ahead of lion1234
muziqz moves to 3rd ahead of zippybroc
Dashvinyl still in 5th, redbell moves to 6th, vinylredman falls to 7th
3 miles to go, I mean 3 days.
size of the field increased to 824, (186 are still stuck in the starting gate)

vinylredman up to 5th, managed to get in on old XP machine after total clean up and reinstall (including registry and MGS cache). However, after about 10 continues I am into the severe lag. The cure is to log out and back in, but this could freeze me out again :mad:

Can't get back into Dash today, so no move for Dashvinyl.

It's going to be sscrabble, unless he manages to lose the popup and can't get back in.

When the next one opens, I will buy in & see if it fixes the popup, which might then prioritize the current running tournament over the new.
 
Agree 100% with what VWM said about the lack of publicity to enable players to set their accounts for automatic flushing.It was something I was not aware of despite a number of manual flushes-at no time did the customer services advisor tell me that it was possible to set my account to enable this.It would surely save a huge amount of chat time if players were able to make their own settings rather than going to live chat to have to request a withdrawal.

I asked for a manual flush today and was told that they stopped doing manual flushing last night - a business decision apparently. I came here and saw these posts about player's being able to set their account for a 1-hour automatic flush. So, I went to live chat and asked to get my account setting changed to a 1-hour automatic flush, and was told that they do not do this. I was told that they have no way to change such a setting for a player. So now I am somewhat confused. Has 32Red now resorted to lying to their customers, or have I overlooked something with this 1-hour automatic flush setting?
 
I think it would have been nice of 32 red to informed customers of the changes with a personal email .Just a note to say and the opening hours for Christmas period on payments would have been a nice .

I also got told there was never any hour set for customers with withdraw now or in the past confused to:confused:

Thank you to Brian of informing the thread of the changes :notworthy
 
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I'm really not sure how many Casino players are even aware of the finer details of payouts, reverse times and flushing. The vast majority of the public have not been following trends like we have for all these years, and probably don't care.

I say this,because a business decision has been made at 32Red, and obviously the bean counters/analysts have decided this won't adversely affect the bottom line, but improve it. For 32Red, it does take them further away from the player focused Casino we loved, to the more faceless corporate entity where profit and share price means everything. Its their business, can't argue with that.

However, the choice and benefits the player has on offer these days is staggering. Casino Euro/Betsafe offer INSTANT cashouts and every game provider under the sun. GUTS and BETAT offer cashouts within an hour, amazingly fluid and innovative websites, great bonuses/offers and managers that readily interact with the client base.

Be honest now, if it wasn't for the dish of the day bonus at 32Red every day how many of your deposits would go to competitors who offer the above benefits?

Still love you 32Red, but it's hard now to say your the best. A few years ago 90% of us would have put you at the top instantly without a second (to none?) thought.
 
The twice a day Dish of the Day festive frenzy is shown as starting on the 18th, today - has anyone had it yet - I just get the advert for festive frenzy when I login rather than a bonus offer.
 
I asked for a manual flush today and was told that they stopped doing manual flushing last night - a business decision apparently. I came here and saw these posts about player's being able to set their account for a 1-hour automatic flush. So, I went to live chat and asked to get my account setting changed to a 1-hour automatic flush, and was told that they do not do this. I was told that they have no way to change such a setting for a player. So now I am somewhat confused. Has 32Red now resorted to lying to their customers, or have I overlooked something with this 1-hour automatic flush setting?

WOW just wow..now no flushing? and now the x mas promo is double bonuses each day, so lots of people have cash stashed in their, and little hope of a quick withdraw:what:

I was club rouge just a few months back, dropped to gold, I didn't make the points so now silver, and now looks like futher down the ladder as I have not made the points yet again. incidentally how far can I get downgraded?
 
WOW just wow..now no flushing? and now the x mas promo is double bonuses each day, so lots of people have cash stashed in their, and little hope of a quick withdraw:what:

I was club rouge just a few months back, dropped to gold, I didn't make the points so now silver, and now looks like futher down the ladder as I have not made the points yet again. incidentally how far can I get downgraded?

I fed up with them myself , I had loss rubbish game play and tournament's which don't work for weeks on end .Getting no bonuses denied number of times from support. Lacking the 32 red letter days for months . The new changes with flushing a lot of people have loads more choices now to go else where and get they money more quicker then 24 hours and 32 red to me have gone down in my choices of places to play and be a loyal customer deposited nice amounts each week does not mean anything to them anymore . A Business choice in the wrong direction I'm very sorry to say :( Sadly I will not be taken up any Christmas offers as good as they are .:(
 
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I must say my feelings on this one.
Yes it is nice to see something from the casino at this time of year but what other casino offers you something every single day except 32 Red.
Whether its a 10,25,50,100 or the odd 200 percent bonuses they are offered 356 days of the year so please guys i dont think we should be expecting much more.

Fortune Lounge - 30-50% over 3 days, twice a week, once or twice a month 100% up to 500 chips....averages out what 32RED gives away as the bonus amounts are higher and you can claim it over a few days up to the max.
 
I have always thought pending withdrawals were one of the tricks dodgy casino's used against players, reversing and losing a withdrawal feels twice as bad as losing a deposit to me.

And to announce this the day before a promotion that requires 2 deposits a day and then factor in all the bank holiday's over that promotion!

Very bad form 32red...
 
i predicted this just a few minutes ago when i posted here:

https://www.casinomeister.com/forum...-lounge-and-lets-not-forget-about-dash.64682/

Going downhill fast now 32RED.... I will change now even more of my daily gaming to another Microgaming casino group.... i have an agreement with them that if i cashin and flush winnings before 08.00am Australian time my winnings will be paid the same day.

Are there any other decent Microgaming casinos left, now that 32RED has gone down the same route as Fortune Lounge and The Palace group? I don't like RTG, Playtech and the rest of the rubbish.

Does 32RED really believe that we are that stupid and won't understand that this is the usual bad tactic to improve profit margins? Their share price went down by some 50% this year, so they must be under a lot of pressure.
 
This is an extremely disappointing decision from the 32Red team once again.

32Red have rapidly declined from 'Second to None' to 'Second to Some' in a short space of time. I understand that business ethics and the well being of their business trumps anything. In order to sustain a business, they must make decisions like these.

Rolling out a pending period smack bang in the middle of December is IMPO Predatory. Like others have suggested, the ONLY reason I can see for this change is that people reverse their winnings.

When your business decisions become centered around trying to shaft your players, then I am afraid that you are beginning to lose the plot. I respect the entire 32Red team but when you try to TEMPT players and Hold the winnings hostage, then your values have changed.

If the UKGC is so interested in regulating this industry, they will eradicate practices like these. This does not encourage responsible gaming, but rather ensures SOME players are reversing their winnings and playing more than they should.

Nate
 
I mostly agree with all your comments.

But, at the end of the day, it is up to us to become more responsible and never ever reverse a withdrawal. The temptation is big, I know.

And if you feel the competition has more to offer, then make your deposits there.

I think we are all just highlighted are disappointment with them .Yes its up to us to not make a reverse etc .But as nate stated above they should not be promoting players to gambler more on reverse and hold on to people's winning for 24 hrs .Its a massive step backwards and wrong timing I feel .Most of the post are massive fans of 32 red's and sister brands and as for one feel a little let down by the back step they are taking with the manual flushing etc . I'm not afraid to say it but yes people will go else where in time if this is just the start of some changes to come :p:o
 
Both 32red reps viewing thread but not replying, i saw this in past with another bad change.
If this really not allowed to flush now, it is pretty sad.
I am sure both reps understand that it is bad, but i am also pretty sure such decision was taken not by them, and this is out of their hands, pity :(
So, voting best CM casino thread, how many people will still give vote for 32red?
I send 10$ skrill(do not have more :D ) to anyone, who can really prove me why 32red is better than Betat. Or guts. Or igame. Or many other casinos who pay within a hour, have better games selection(much more better), and as not regular player i get even more promo's and freespins there. Anyone? TIRILEJ excluded from this promo :D
 
I mostly agree with all your comments.

But, at the end of the day, it is up to us to become more responsible and never ever reverse a withdrawal. The temptation is big, I know.

And if you feel the competition has more to offer, then make your deposits there.
Sounds like promo from MG casinos which have 3+ days pendings.
' Are you strong enough? Are you ready to show yourself that you a hero? Won, and wait 3 or more days, show us how you patient'.
Pointless for me, one just regular thought here. Deposit is instant , and WD's should be same. Betsafe for example already on this way.
 
I've been reading this thread, and it would be nice to see a rep (Mark or Pat) confirming the changes? I always thought of 32Red as one of the best casinos in the industry and while I can live with weekend payments not longer being available, it would be a big disappointment to me if flushing is no longer offered as well and the funds being put in a 24 hour pending period and having us wait even longer to withdraw.

I see others have been praising Betsafe and CasinoEuro for their "Instant" withdrawals. Care to elaborate on that? To me that means having my funds in my Skrill/Neteller account within 1-2 minutes when I press the withdrawal button, but I figure that's not possible since the security team probably has to process it manually. Unfortunately I haven't experienced this in years, only at Full Tilt back in 2010.

Right now I'm experiencing 15-30 min waiting time at Redbet as the quickest paying casino, but I desire a change of scenery since the promotions aren't all that unfortunately.
 

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