Tell you what I wish CWC could have just labelled the form field "Phone Number" instead of "Cell" and it would have saved me about an hour of my life reading all this!
I find it quite incredible that they are being so picky over it when the lad has verified himself by other means. As others have mentioned I sometimes don't put a correct number on forms so I don't get spammed, never been a problem with any casino.
The ultimate overview for me is as far as CWC are concerned they have lost out on far more than $300 by their actions here, I for one would never play there now.
Quite, but they did it for a reason, marketing. Beneath that field, it asks the player to opt in to "SMS Marketing", which for many is a euphemism for "spam". Putting the label as "cell" was intended to steer players towards giving their cell number, as opposed to just "a contact number".
Had they used the label "phone number", many players who might otherwise have given their cell number may instead have given an alternative, with absolutely no chance of any "SMS marketing".
Even the term "SMS marketing" is vague, as it doesn't specify the scope. Many players may think it just means that they will receive bonus offers via SMS, but in fact it could cover any kind of marketing. It could even allow third parties to market to that cell, depending on the privacy terms, which you agree to simply by registering. Players may tick the box thinking it just means they will get notifications of any promotions, but there is nothing guaranteeing this limitation.
To say "the player should have contacted CS" is a cop out. The form should be self explanatory, and cover all the possible circumstances of valid players, such that contacting CS is not necessary in order to reach the end.
It also goes against the key argument casinos use in claiming that pre verification just doesn't work. They say that players need to be able to sail through registration and make their first deposit "in the moment", and any obstacle put in their way, such as having to contact CS or send in documents, means the "moment is lost" and the player may abort the process and try elsewhere.
This is a download casino client, for a PC, or a browser casino, again for a PC. It is not necessary for players to own a cell in order to play. In fact, they don't even need a phone, just an internet connection with a means of communication, such as email, secure message (in the casino lobby), or even Skype. We are already seeing some people ONLY having a decent internet connection, and then deciding they don't need to waste their money duplicating services. Even call centres are doing away with traditional phones and relying on Skype based services.
So when you people not getting paid at the forums you come to the rescue? 
