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Hello from Daniel Pragmatic Play

Dan_Pragmatic

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Joined
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Location
Manila
Hi all,

I would first like to introduce my self. My name is Daniel and I am 33 years old and I have been working in the online casino world for around 5 years now and I was active on Casinomeister for abit over 3 years when I worked at Videoslots. I have now had a nice vacation and started my new adventure at Pragmatic Play as Head of Social Marketing.

Casinomeister has always been a fantastic place to for any company to be to receive feedback about their product but also have the opportunity give back to the community with insight and clarity regarding various questions but also have fantastic competitions for the forum to join!

This thread is open for any questions, feedback or suggestions regarding Pragmatic Play and our product and how we can improve to deliver even better product!

Please feel free as always to contact me here or via PM if you have any questions and I am looking forward to being active here again.

Br,

Daniel
 
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Pragmatic Play is a casino developer reviewed at Casinomeister
Hi all,

I would first like to introduce my self. My name is Daniel and I am 33 years old and I have been working in the online casino world for around 5 years now and I was active on Casinomeister for abit over 3 years when I worked at Videoslots. I have now had a nice vacation and started my new adventure at Pragmatic Play as Head of Social Marketing.

Casinomeister has always been a fantastic place to for any company to be to receive feedback about their product but also have the opportunity give back to the community with insight and clarity regarding various questions but also have fantastic competitions for the forum to join!

This thread is open for any questions, feedback or suggestions regarding Pragmatic Play and our product and how we can improve!

Please feel free as always to contact me here or via PM if you have any questions and I am looking forward to being active here again.

Br,

Daniel

Welcome back Dan :)
 
I have to say that Pragmatic slots have improved by leaps and bounds over the last year or so. Many of your slots were too low variance for my liking, but the most recent releases like Peking Luck, Madame Destiny, and Da Vincis Treasure are tough, but fun slots to play!

Glad to have you back with us, Dan! We missed you! :)
 
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I recently tried many Pragmatic slots, and I like many of them.
I have 2 questions for now:
1. What is the chance for that 180,000x in Peking Luck? :D
2. Why some low volatility slots with as low as 100x max pay have 15 - 45 max bet? It can't be because of max liability (like the 2.50 max bet for Peking Luck).
 
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Madame, Peking, John Hunter and I'll even throw in 5 Lions and Gold Rush are amazing games. Does Pragmatic have any plans to release more High Volitility games? The newest release (master chen or something) was a bit disappointing - I don't even think there is a free spins/bonus round. Considering at this time Pragmatic is probably the hottest brand right now, my advice is to get those HV games (even 4 star Volitility) out to the market stat.
 
Some PP slots are OK but like Red Tiger they tend to be very formulaic. I play them but just don't have that belief that I will win big on them. I'm not sure why that is!
 
Welcome back Dan.
I never tried Pragmatic Play game yet, but Madame Destiny looks interesting slot, I will have a go when I have a nice balance on my account since it looks like HV slot which means I need enough fund to have some play time.

Good to see you here again.
 
Hi Nate,

We do have different RTP settings on our slots but we always release the slot by default on the highest RTP and it would only be a lower setting if a casino would have requested it from us. The currently set RTP is advertised in the game, inside the paytable and users can check the current RTP at any time. The default RTP is usually between 96-97% and almost all operators use the default RTP.


The screenshot below will show how to find the current enabled RTP setting on any of our slots.
8RjcQtB.png



Br,

Daniel
 
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Always been a fan of Pragmatic slots, the unique "personality" of each release creates a feeling of diversity in the product line instead of the"yet another clone" syndrome embraced by many others.

Pragmatic's success at offering the opportunity for big returns without turning the base game into a veritable wasteland of dead spins and disappointment also seems to be a dying art.

Granted, Peking luck seems to stray from this slightly in both design and playstyle, but the potential offered in the free spins glossed that over for me.

Looking forward to seeing what's next on the menu.

Welcome back.

Cheers!
 
Hi Nate,

We do have different RTP settings on our slots but we always release the slot by default on the highest RTP and it would only be a lower setting if a casino would have requested it from us. The currently set RTP is advertised in the game, inside the paytable and users can check the current RTP at any time. The default RTP is usually between 96-97% and almost all operators use the default RTP.


The screenshot below will show how to find the current enabled RTP setting on any of our slots.
8RjcQtB.png



Br,

Daniel

Hi Daniel,

The RTP is always advertised in the game manual.,

Hence, not like Play 'n Go that offers a possibility to remove the RTP?
 
Always been a fan of Pragmatic slots, the unique "personality" of each release creates a feeling of diversity in the product line instead of the"yet another clone" syndrome embraced by many others.

Pragmatic's success at offering the opportunity for big returns without turning the base game into a veritable wasteland of dead spins and disappointment also seems to be a dying art.

Granted, Peking luck seems to stray from this slightly in both design and playstyle, but the potential offered in the free spins glossed that over for me.

Looking forward to seeing what's next on the menu.

Welcome back.

Cheers!

pretty much sums my feelings. Their slots tend to be so different and its hard to find 2 similar, not to mention cloned pragmatic slots. Compared to other providers, that just keep on releasing same things over and over again, with different icons, pragmatic slots feel and are so different.

Hell when they released Rhino slot i was 100% sure its going to be another clone of raging rhino with slightly different name but yet they managed to create a completely different, yet interesting slot. They really have improved their slots offering a ton with quality of their latest releases. At first i wasnt huge fan (actually i wasnt fan at all) but now i play them on regular basis.

Another thing i like is they offer all sorts of variance, starting from (too) low ones to extra HV slots, which is clearly shown when you start a slot and its something other providers could use too.

On the other side i feel their graphical presentation could be a bit better because compared to other new developers like yggdrasil and playngo they feel a bit dated. Also, quickspin feels odd because symbols just drop in all at the same time. If you use quickspin slots it feels more like you are opening a bunch of scratchards instead of playing slots :P (which essentially you are but ...yeah)

ive been playing their slots more often than likes of netent or mg (bar odd old release) so they are definitely doing something right.
 
I recently tried many Pragmatic slots, and I like many of them.
I have 2 questions for now:
1. What is the chance for that 180,000x in Peking Luck? :D
2. Why some low volatility slots with as low as 100x max pay have 15 - 45 max bet? It can't be because of max liability (like the 2.50 max bet for Peking Luck).

Hi Nikantw,

Fantastic news that you have started to play some of our slots and that you have had a good experience.


Regarding your questions.

1. I don't have the details about the mathematics on our slots but I do know its possible to win the 180,000 x win but it will require some luck to hit it!

2. Our slots do always have a default max bet settings but casinos can because of different reasons sometimes send a request where they wish to change the max bet of a specific slot.

Br,

Daniel
 
WELCOME BACK DAN! :thumbsup: :cheerleader:

Are you based in Malta or at their HQ? If the latter, than you can visit my home village on a weekend. I promise, you won't regret it :D

Best wishes for you new job!

Hi Harry,

I moved from Malta to join their HQ instead. It was time to get a change of scenery! I will have to contact you via PM so I know where to go!


Br,

Daniel
 
Hi Daniel, great to see you back in your new role.
I am not a huge fan of Pragmatic Slots as I never have the feeling I can win big and I think the highest x stake win I ever had on any Pragmatic slot is well under 100x.
Played madame destiny for a good bit but in about 1200 spins I triggered 2x the free spins, the second time it retriggered 2x and still only ended up with 65x stake.
5OAKs are also very rare on Pragmatic slots.
That said the slots play very sleek and I like the themes.

Not really any questions but I have some feedback:
PLEASE stop these horrible suspense graphics where the reels spin a bit longer every time when you can make a 3OAK or more.
I does not add anything except annoyance especially because 90 out of a 100 times it is useless as you do not hit a bloody thing.

Nothing further here :-)
Good to see you back!

M.
 
Hi Daniel, great to see you back in your new role.
I am not a huge fan of Pragmatic Slots as I never have the feeling I can win big and I think the highest x stake win I ever had on any Pragmatic slot is well under 100x.
Played madame destiny for a good bit but in about 1200 spins I triggered 2x the free spins, the second time it retriggered 2x and still only ended up with 65x stake.
5OAKs are also very rare on Pragmatic slots.
That said the slots play very sleek and I like the themes.

Not really any questions but I have some feedback:
PLEASE stop these horrible suspense graphics where the reels spin a bit longer every time when you can make a 3OAK or more.
I does not add anything except annoyance especially because 90 out of a 100 times it is useless as you do not hit a bloody thing.

Nothing further here :)
Good to see you back!

M.

Hi lotusch,

Thank you for the great feedback and I have provided this to our product team.

Feel free to contact me at any time if you have any questions or feedback in the future!

I have to say it feels great to be back!

Br,

Daniel
 
Hi lotusch,

Thank you for the great feedback and I have provided this to our product team.

Feel free to contact me at any time if you have any questions or feedback in the future!

I have to say it feels great to be back!

Br,

Daniel


I will try Peckin Luck soon as I hear some good stories about that slot. :)

And just as a side note, I can play Greentube again at VS, your successors sorted that for me. :D
 
.....The currently set RTP is advertised in the game, inside the paytable .....

Hi Dan,

Can you check the following games, because I can't find the RTP inside the info/paytable in them.

romeo-and-juliet
lady-of-the-moon
aladdin-s-treasure
great-reef
the-catfather
glorious-rome
tales-of-egypt
hockey-league
dwarven-gold (not the deluxe)
 
Hi Dan,

Can you check the following games, because I can't find the RTP inside the info/paytable in them.

romeo-and-juliet
lady-of-the-moon
aladdin-s-treasure
great-reef
the-catfather
glorious-rome
tales-of-egypt
hockey-league
dwarven-gold (not the deluxe)

Hi nikantw,

I will take a look and come back to you!

Br,

Daniel
 
Hi all,

I would first like to introduce my self. My name is Daniel and I am 33 years old and I have been working in the online casino world for around 5 years now and I was active on Casinomeister for abit over 3 years when I worked at Videoslots. I have now had a nice vacation and started my new adventure at Pragmatic Play as Head of Social Marketing.

Casinomeister has always been a fantastic place to for any company to be to receive feedback about their product but also have the opportunity give back to the community with insight and clarity regarding various questions but also have fantastic competitions for the forum to join!

This thread is open for any questions, feedback or suggestions regarding Pragmatic Play and our product and how we can improve to deliver even better product!

Please feel free as always to contact me here or via PM if you have any questions and I am looking forward to being active here again.

Br,

Daniel

Welcome back Dan :thumbsup:
 
Hi all,

I would first like to introduce my self. My name is Daniel and I am 33 years old and I have been working in the online casino world for around 5 years now and I was active on Casinomeister for abit over 3 years when I worked at Videoslots. I have now had a nice vacation and started my new adventure at Pragmatic Play as Head of Social Marketing.

Casinomeister has always been a fantastic place to for any company to be to receive feedback about their product but also have the opportunity give back to the community with insight and clarity regarding various questions but also have fantastic competitions for the forum to join!

This thread is open for any questions, feedback or suggestions regarding Pragmatic Play and our product and how we can improve to deliver even better product!

Please feel free as always to contact me here or via PM if you have any questions and I am looking forward to being active here again.

Br,

Daniel
Welcome back Dan, great to have you again! :)
I dont have any questions but a bit of criticism instead. I feel like theres way too much teasing going on on Madame Destiny -- im fine with teasing for Bonuses and perhaps for 5OAKs but teasing when theres a 2OAK is pretty excessive i think (e.g. 1 wild 1 owl = tease). I know i can avoid those by using Quickspins but well... they certainly are very quick. :D I think this is the case for some other games aswell, not sure though.

Other than that the new Games do look good and im wishing you all the best with your new employer :)
 
Hi all,

I would first like to introduce my self. My name is Daniel and I am 33 years old and I have been working in the online casino world for around 5 years now and I was active on Casinomeister for abit over 3 years when I worked at Videoslots. I have now had a nice vacation and started my new adventure at Pragmatic Play as Head of Social Marketing.

Casinomeister has always been a fantastic place to for any company to be to receive feedback about their product but also have the opportunity give back to the community with insight and clarity regarding various questions but also have fantastic competitions for the forum to join!

This thread is open for any questions, feedback or suggestions regarding Pragmatic Play and our product and how we can improve to deliver even better product!

Please feel free as always to contact me here or via PM if you have any questions and I am looking forward to being active here again.

Br,

Daniel
Yeah welcome back to the forum Daniel. I love Pragmatic games as they have great potential. They can also drain a bankroll even faster than Netent so there seems to be little in between. I still love the provider just wanted to add my 2 cents. Love the innovation like the in game jackpots but would like to see Pragmatic become more innovate and include some random in game features and themes etc.
 
Hello Dan, hope you're well and enjoying your new job :)

Pragmatic are certainly heading in the right direction and some of the stuff they've released this last year or so I've been quite impressed with. Most of it is straightforward 5 reels, 3 rows with a Free Game feature but some of the ideas within those confines are quite innovative. The 0-5 volatility rating on the splash-screen of a lot of their games is a nice touch. The RTP% on offer is usually very competitive and they'll give the likes of Novomatic a run for their money as a lot of their stuff still goes out on 95. I really liked the graphics, music and presentation of Joker Jewels but more importantly the actual game itself plays very nicely; PP are obviously paying a lot of attention to the maths and profile of their slots and rightly so if you want to attract and retain players, especially in Europe. Madame Destiny is a decent clone attempt of Lucky Lady's Charm but as mentioned by others the long tease spins for trivial wins is irritating especially on a high-variance game like that. Thank goodness for the Turbo Spin option!

Feedback-wise I can only comment on the user interface really this time round. Ideally you want sliders or buttons on the autoplay pop-up box so I don't have to manually type in a max loss value, as it's a bit of an inconvenience when I'm sat back in my comfy seat. The real gripe though is that if I type a value in that is higher than my credit, it doesn't accept it, and then when I press backspace to delete that number the game exits (Videoslots, I don't know about any other sites). They've sort of copied NetEnt's autoplay controls but made it a bit worse... Also, there's an odd slow count-up of winnings that doesn't snap to the final value unless you play another game, which feels a bit ragged.

They've done well getting you in Dan, made a real statement of intent ;)

All the best!

Lemon
 
Hi Dan,

Can you check the following games, because I can't find the RTP inside the info/paytable in them.

romeo-and-juliet
lady-of-the-moon
aladdin-s-treasure
great-reef
the-catfather
glorious-rome
tales-of-egypt
hockey-league
dwarven-gold (not the deluxe)

Hi nikantw,

I had a check with our product team and they informed me that the slots you proved are older slots and they are a very small portion of our slot portfolio today. We implemented a new standard on the slots that got released after the mentioned slots where RTP would a part of the paytable as default.

The Standard RTP for the following slots are.

Romeo and Juliet 96.18%
Lady of the Moon 96.52%
Aladdin's Treasure 96.58%
Great Reef 96.64%
The Catfather 96.52%
Glorious Rome 94.11 %
Tales of Egypt 91.93 %
Hockey League 91.93 %
Dwarven Gold 96.64%
Sugar Rush 96.52%

Br,

Daniel
 
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Hello Dan, hope you're well and enjoying your new job :)

Pragmatic are certainly heading in the right direction and some of the stuff they've released this last year or so I've been quite impressed with. Most of it is straightforward 5 reels, 3 rows with a Free Game feature but some of the ideas within those confines are quite innovative. The 0-5 volatility rating on the splash-screen of a lot of their games is a nice touch. The RTP% on offer is usually very competitive and they'll give the likes of Novomatic a run for their money as a lot of their stuff still goes out on 95. I really liked the graphics, music and presentation of Joker Jewels but more importantly the actual game itself plays very nicely; PP are obviously paying a lot of attention to the maths and profile of their slots and rightly so if you want to attract and retain players, especially in Europe. Madame Destiny is a decent clone attempt of Lucky Lady's Charm but as mentioned by others the long tease spins for trivial wins is irritating especially on a high-variance game like that. Thank goodness for the Turbo Spin option!

Feedback-wise I can only comment on the user interface really this time round. Ideally you want sliders or buttons on the autoplay pop-up box so I don't have to manually type in a max loss value, as it's a bit of an inconvenience when I'm sat back in my comfy seat. The real gripe though is that if I type a value in that is higher than my credit, it doesn't accept it, and then when I press backspace to delete that number the game exits (Videoslots, I don't know about any other sites). They've sort of copied NetEnt's autoplay controls but made it a bit worse... Also, there's an odd slow count-up of winnings that doesn't snap to the final value unless you play another game, which feels a bit ragged.

They've done well getting you in Dan, made a real statement of intent ;)

All the best!

Lemon

Hi Lemon that is fantastic feedback and I will bring that to our product team!


Br,

Daniel
 
Madame Destiny is a decent clone attempt of Lucky Lady's Charm

I agree with most of your post but on this I have to disagree. I am a HUGE fan of LLC and I am playing Madame Destiny for some time now as it was looking like a decent clone of LLC but the wins both base game and/or free spins are not even coming near the wins on LLC.
Also LLC has for my feeling much higher changes in retriggering the free spins as I have won up to 135 free spins on that slot.

Also on LLC I have had many 500x + wins in the free spins where on MD I haven't got past 50-60x ish.

Madame Destiny is a wannabe clone and if it wants to compete with LLC it better starts showing it's potential which I am sure it has.
But I haven't had anything over 65x which is shocking.
Even when the free spins retriggered twice it were mostly dead spins.

As said before, Pragmatic Slots play very solid and sleek, like the designs and the music but for me personally: Where are the pays!!! :)

And I do play them in most of my sessions, waiting for a good win to come my way one day so I also can start believing Pragmatic Slots can pay big.
 
I agree with most of your post but on this I have to disagree. I am a HUGE fan of LLC and I am playing Madame Destiny for some time now as it was looking like a decent clone of LLC but the wins both base game and/or free spins are not even coming near the wins on LLC.
Also LLC has for my feeling much higher changes in retriggering the free spins as I have won up to 135 free spins on that slot.

Also on LLC I have had many 500x + wins in the free spins where on MD I haven't got past 50-60x ish.

Madame Destiny is a wannabe clone and if it wants to compete with LLC it better starts showing it's potential which I am sure it has.
But I haven't had anything over 65x which is shocking.
Even when the free spins retriggered twice it were mostly dead spins.

As said before, Pragmatic Slots play very solid and sleek, like the designs and the music but for me personally: Where are the pays!!! :)

And I do play them in most of my sessions, waiting for a good win to come my way one day so I also can start believing Pragmatic Slots can pay big.

Yeah I was probably being a bit generous there. What I meant to say was that on the face of it Madame Destiny is a decent enough attempt at a clone, and the fact you can play it quickly and at a higher RTP% than LLC it does have its advantages. Over a short session many people wouldn't really see much of a difference between the two.

But die-hard fans of LLC such as yourself will see the differences quite quickly, as have I. I've played 26,000 games on MD which isn't that many in the grand scheme of things (and certainly only a fraction of the spins I must have played on LLC), but already I can see that the feature trigger hit rate is a fair bit worse on MD. I've already gone well over 1000 spins on MD on a few occasions without triggering. I'd say the hit rate of the feature on MD is about 1/300, but it would be nice to see some Slot Tracker info to see for sure. I reckon the retrigger chance is pretty close but maybe a fraction short of what LLC is, which makes a big difference. MD is also missing that tiny subtlety in the feature that LLC has, in that you can subconciously 'learn' the reelstrips and be able to spot things, such as if you see a ladybird symbol at the top of reel 5, you know you've got a scatter at the bottom (and a 9 in the middle) due to the layout of the reelstrips. I love looking out for that when I've got two or more scatters on the first 4 reels :) Purely an incidental by-product of the way the reels are laid out, but nice nonetheless. The symbol reveal in free games on MD is a bit too quick to be able to 'learn' where the scatters are on the reels, and it all just washes over you. Very small details like this allow the player to feel more in control when they're playing. It's a nice feeling knowing you've retriggered before the scatter is revealed :)

I'm at 91% after 26,000 games on MD, so about 5.5% short of the displayed 96.5% RTP. Some of that will be from getting unlucky whenever I've increased my stake slightly, but I'm still a fair bit under. I reckon 5 scatters in the feature will sort that out.
 
Hi nikantw,

I had a check with our product team and they informed me that the slots you proved are older slots and they are a very small portion of our slot portfolio today. We implemented a new standard on the slots that got released after the mentioned slots where RTP would a part of the paytable as default.

The Standard RTP for the following slots are.

Romeo and Juliet 96.18%
Lady of the Moon 96.52%
Aladdin's Treasure 96.58%
Great Reef 96.64%
The Catfather 96.52%
Glorious Rome 94.11 %
Tales of Egypt 91.93 %
Hockey League 91.93 %
Dwarven Gold 96.64%
Sugar Rush 96.52%

Br,

Daniel

People should note this rtp will only apply at casinos who you know offer the highest rtp setting. As I have went through some different casinos they offer pragmatic games with a 92% rtp version instead of the 96%.
 
Hi @Dan_Pragmatic , welcome back, i am sure enjoying playing new slots from pragmatic, my fav is Da vinci, and my wife actually is big fan of pragmatic, she love 7 monkeys ( she is on that one from day 1) and hot safari, now i must to play even more pragmatic as a small token of gratitude for everything you done for us here.
 
Any reason why real money play and demo play get different autoplay options? Demo play gets the better menu as well!

This is at Videoslots, real money on the left hand side, demo money on the right hand side.

auters.webp
 
Any reason why real money play and demo play get different autoplay options? Demo play gets the better menu as well!

This is at Videoslots, real money on the left hand side, demo money on the right hand side.

View attachment 95890
I'm just gonna come out with it. They're different versions of the same game :eek::eek:

(Demo Play is better)

:eek:
 
Hi,

Different regulations require different autoplay settings and our demo mode have the same autoplay settings as we use for UKGC to comply with regulations and this is why it the settings can look different if you are not coming from the UK when you play with real money.

As per regulation, the demo mode cannot be tampered with and pay differently from real money mode so there is no difference at all when it comes to payout.

Br,

Daniel
 
Thanks for the explanation Daniel.

So to clear this up, what I'm seeing when I'm playing in demo mode are UKGC compliant autoplay settings, but when I'm playing in real money mode I'm seeing the 'rest of the world' autoplay settings as I'm on an Isle of Man IP? (Which doesn't count as a UK IP.)

The concern I have with this is that the UKGC compliant autoplay settings are clearly more focused on responsible gambling, not least because the player can define a loss-limit for the autoplayer, and it caps out at 100 spins instead of 1000 spins.

Why do Pragmatic Play knowingly make their 'rest of the world' autoplayer settings more conducive to longer play sessions with no loss restrictions?
 
Thanks for the explanation Daniel.

So to clear this up, what I'm seeing when I'm playing in demo mode are UKGC compliant autoplay settings, but when I'm playing in real money mode I'm seeing the 'rest of the world' autoplay settings as I'm on an Isle of Man IP? (Which doesn't count as a UK IP.)

The concern I have with this is that the UKGC compliant autoplay settings are clearly more focused on responsible gambling, not least because the player can define a loss-limit for the autoplayer, and it caps out at 100 spins instead of 1000 spins.

Why do Pragmatic Play knowingly make their 'rest of the world' autoplayer settings more conducive to longer play sessions with no loss restrictions?

Same reason as others do - there's nothing to stop them outside the UK. As a player, on tedious games grinding out a WR it's a benefit to be able to set 5000 or unlimited spins isn't it? I remember you doing exactly the same once, leaving Tunzamunni on autoplay overnight....

I see tens of new games a week and nearly all have the old lemniscate on them for indefinite spins, something that is removed when the game is playable for real in the UK region.
 
You guys wanna talk HV. Play the Peking slot by these guys. Did a $100+$100. Lost $200 on 25 cent bets with no bonus. Never seen anything like that in my life aside from bonanza possible and biggest win was 19x.

Wont play this provider again most likely. Not a fan of provider that make slots that are capable of that garbage.

Jurassic giants is another horrific nightmare slot. All bonus pays 10-30x. Never seen anyone get 100x on it.

Terrible provider
 

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