1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Hello Casino - beware

Discussion in 'Online Casinos' started by mina888, Jan 30, 2015.

    Jan 30, 2015
  1. mina888

    mina888 Experienced Member

    Occupation:
    IT manager
    Location:
    Vancouver, Canada
    Hi
    Heard some comments about the casino and decided to give them a try.
    I was given a link through a reliable source here to use to get the 55 free spins. Long story short, i clicked on the link, which took me to the affiliate site, clicked on where it said (click here to visit hello casino and receive 55 free spins). So i clicked there and it took me to the casino where I registered using a bonus code of tbf55 and went straight to live chat. Basically morog rejected adding the free spins suggesting i used the wrong link. I pasted the link so she can confirm. She said thats the correct link but i registered wrong and i probably didnt read how to sign up according to the site??? She then went on saying but i have a great offer just for you... If you deposit i will add 100% on your deposit.
    It took here too long to respond to each chat messages too...
    Not a good first impression.
     
  2. Jan 30, 2015
  3. syntynyt

    syntynyt kuollut

    Location:
    ~
    you know is always recommended to clean cookies before using an affiliate link, this may be the problem.
    or she was red in belt area. it happens ;)
     
  4. Jan 30, 2015
  5. Azzurri

    Azzurri Banned User

    Occupation:
    Non of your business
    Location:
    From Foil Land
    Mina888, you could have added this in the current discussion located here:

    http://www.casinomeister.com/forums/showthread.php?t=65670&goto=newpost

    As I advised you, CS don't always get it right, as I stated in the other thread, so best thing to do is give the new rep Daniel a chance to address your concerns, and the best way for that to happen is to PM him, or post in the other thread he's been frequenting.

    He seems to be trying to do the right thing by us, so let's give him a chance. A lot of reps aren't available over the weekends, so you may have to wait until Monday.

    There's absolutely no reason why they shouldn't honor the offer if you signed up using the correct method, and Daniel himself advised others of this offer, and how to get it in the other thread.

    I hope Daniel can sort it out for you. ;)
     
    1 person likes this.
  6. Jan 31, 2015
  7. Rob802

    Rob802 Dormant account

    Occupation:
    fisherman
    Location:
    Lake Cowichan BC canada
    I joined this casino last night member here gave me link for 50 free spins when i joined it said add bonus code on left add it couldnt find spins asked chat she said i had to log out did so loged back in spins where there
     
  8. Jan 31, 2015
  9. DanielHello

    DanielHello Dormant account

    Occupation:
    Affiliate Manager
    Location:
    Malta
    Free Spins

    'clean cookies before using an affiliate link'

    That's spot on! We do give everybody the free spins, however its essential they come in through the correct affiliate.
     
  10. Jan 31, 2015
  11. DanielHello

    DanielHello Dormant account

    Occupation:
    Affiliate Manager
    Location:
    Malta
    @mina888 If you PM me your username I will add the free spins for you. In order to avoid problems with affiliates we do however give our support instructions not to deviate from the rules.
    Its inconvenient that this happens, but its really individual cases that seem to have this problem.
     
    1 person likes this.
  12. Jan 31, 2015
  13. mina888

    mina888 Experienced Member

    Occupation:
    IT manager
    Location:
    Vancouver, Canada
    Hi Daniel
    Wow. im impressed. A casino rep who responds on weekends! Pm sent thanks. Also, i tried depositing with my visa but it keeps giving me an error "something went wrong please try again later". I tried asking chat but no one is responding. Is your live chat 24/7? Im using an iPhone if thats relevant.
     
  14. Jan 31, 2015
  15. Cocochanel

    Cocochanel Experienced Member

    Occupation:
    retired
    Location:
    Denmark
    Hi.

    You have to complete the reg. form with your adress, phonenumber etc.
     
    1 person likes this.
  16. Jan 31, 2015
  17. Cocochanel

    Cocochanel Experienced Member

    Occupation:
    retired
    Location:
    Denmark
    Livechat From 9.00 in the morning till 24.00 in the evening, 7 days a week.
     
  18. Feb 15, 2015
  19. Rob802

    Rob802 Dormant account

    Occupation:
    fisherman
    Location:
    Lake Cowichan BC canada
    had to give up

    gave up on this casino to many spins with error and loseing bet on spin
     
  20. Feb 15, 2015
  21. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    can somebody provide me the link for the free spins please :)

    much appreciated, greets from bkk
    Harry :)
     
  22. Feb 15, 2015
  23. musclemx

    musclemx Dormant account

    Occupation:
    other
    Location:
    puebla mexico
    pls

    Link pls..
     
  24. Jul 19, 2015
  25. mac72

    mac72 Senior Member

    Occupation:
    gamble
    Location:
    n ireland
    Just signed up with 'Hello'.Checked out all the welcome terms 100£ match 25 times wagering on video slots so seemed ok.Loaded up £100 only to find out afterwards via live chat DOA is a 'cash' game and you cant play it with your bonus- this info not available anywhere else on the site.Immediately withdrew the £100 probably have to wait 5 days to get my money back but won't be touching this outfit with a bargepole.
     
  26. Jul 19, 2015
  27. Deeplay

    Deeplay New World Order CAG mm1 webmeister

    Occupation:
    Works For Self
    Location:
    The biG Eu
    Quite a number of sites disallow this game as well as few others so its nothing really new. But yes your right I could not find it in the terms and conditions which it should be. Unless the game is not playable meaning it would not launch if you have a bonus. But if it does allow you to play the game on a bonus but the site does not show in the terms that it is disallowed then this needs to be addressed and is wrong. Can imagine how pissed off unsuspecting players would be in playing a banned game based on the fact they were not told in the T&S that it was disallowed. Bad practice imo.

    If it is clear in the terms then no problem you can make an informed choice ... but as far as I can see its not. Unless I missed it somewhere ?
     
  28. Jul 19, 2015
  29. SpinUk

    SpinUk Senior Member MM PABnonaccred

    Occupation:
    Marketing
    Location:
    London
    Tbf to Hello, if you look at "allowed games" in their bonus terms its not there. Its also in their terms and conditions.
     
  30. Jul 19, 2015
  31. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I canot see NO BONUS terms and looked, It states click here for allowed games but just brings you to T@C with again no rules?

    Hello Casino - beware: HELLO.jpg,Jul 19, 2015
     
  32. Jul 19, 2015
  33. psychogene

    psychogene Senior Member

    Occupation:
    This and That
    Location:
    Australia
    Might be wrong but I think it shows up if you have a bonus in your account to play with as I remember checking the account tabs when I had a bonus to see the list of games I could play as well as my percentage of wagering done and how much left to wager.

    Have not played here recently though and may not again because twice the withdrawal times were longer than a week I had to ask CS what was going on. Did eventually get paid out but time wise its slower than mailing me the cash via snailmail .......
     
    1 person likes this.
  34. Jul 19, 2015
  35. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    I think they jump ship to white-hat gaming, Unsure if still related to Flavidus Limited ? which had the dreaded fenix casino

    This will make you laugh from there site, Quick deposits ? I do not think there be many casino still going if there was not QUICK DEPOSITS, & took as long as there withdraws


    • Quick Deposits, Fast Withdrawals
    We offer a wide range of deposit methods including specific country focused options. If you win, we also make sure you will get your winnings within 24 hours!
     
    1 person likes this.
  36. Jul 19, 2015
  37. mac72

    mac72 Senior Member

    Occupation:
    gamble
    Location:
    n ireland
    That wouldn't be much good as by that time you've already deposited to get the bonus and then found out retrospectively that DOA is not allowed when your under the impression that it is allowed with all the information at your disposal when making the deposit.Rogue practice , i read the terms at length before depositing and thats what i was relying on.Anyway my mistake shouldn't have been anywhere near any casino that wasn't accredited on this site.
     
    1 person likes this.
  38. Jul 19, 2015
  39. mac72

    mac72 Senior Member

    Occupation:
    gamble
    Location:
    n ireland
    Just found this on another thread : http://www.casinomeister.com/forums/showthread.php?t=65670&page=6

    This from their casino rep 29th January 2015 - pretty self explanatory:

    Hi,

    I know a lot a players might think there is a fly in the ointment, however there really is not!

    - Are we definitely allowed to play ALL slots including progressives, and do they ALL count 100% to the wagering requirement?
    Yes, you are allowed to play all slots / videoslots including progressives, they all count 100% to the wagering requirement. In our cashier we do provide you with an option to check your wagered amount.

    - Is there a max bet restriction on any one spin a player makes, ie. $6, $10 etc?
    There is no max bet restriction.

    - Is there a max cash out restriction on winnings from the bonus?
    There is not max cash out restriction on winnings from the bonus.

    - Do you have any ridiculous 'spirit of the bonus' type terms that are universally frowned upon here? Ie. Most slot players vary their stake on each spin, so for example, if I gradually increase or decrease my stake after each individual spin on any one slot, can you then penalize me and confiscate any winnings because of this variation in stakes? Very important.
    We will never confiscate your winnings!


    Only thing that might affect you, are these limitations we have at the moment:

    5.3 Withdrawals are limited to a maximum of EUR 5,000 per 24 hours.
    5.4 Withdrawals are limited to a maximum of EUR 50,000 per month.
    -Minimum withdrawal is EUR 25

    This off course does not apply when you win Mega Moolah
     

Share This Page