Golden Palace Casino

[rowmare]

Can anyone tell me about Golden Palace Casino?
Are they 'reputable"
I can't seem to find out what software they use, either I'm blind, or they don't list it on-site.

Thanks

 

[bethug]

playtec, they stole money in the past

play at interbet or intercasino or cherry casino

 

[jigga]

i did hear that they cleaned up their act though. i personally can't imagine they would still be problematic.

 

[lanidar]

Read the Disclaimer completely before playing here.

"All PLAY BONUS credits are for wagering purposes only"

 

[casinovincente]

Good old Golden Palace.....(also goes for Aspinals, Flamingo, Gold Nugget, Grand Online)

Their T&C are somewhat tricksy but if you have the nerve you can do following.

Deposit 100$ receive 200$ Bonus (You can't withdraw the Bonus money at any point, if you make your first withdrawel the 200$ will just dissapear)

Since they have a very low wagering requirment for their sign up Bonus (1200$) I would just wager the requirments and then put all the reaming money ... let's just assume you got stuck with 300$ at the end... on one hand.(you can not do that with Roulette (it's excluded)... it only works for BJ) Now you have a 47% chance to win 600$ So you made a total profit of 300$

It worked for me. But it's just too much stress.

 

[jigga]

there are better bonuses out there that are easier to play around with if you really wanted to.

 

[Pete]

I did this and lost!

Would do it again though

 

[Black21Jack]

Annoying Software

I have never played Golden Palace for money and cashed out however I did have a strange experience with their software. I downloaded it and installed it on my computer and played for fun for a while but decided I wanted to uninstall it. When I initiated the uninstall the screen popped up and said "if you would like to uninstall Golden Palace click continue otherwise click cancel" however the only button available to click was cancel so I went into my c:/ folder and manually got rid of it. About an hour later I heard the lobby music playing from my computer, came up and saw Golden Palace had reinstalled itself and was running. Now when I shut my computer down the software somehow made it so that Golden Palace would run on startup and ask me if I wanted to make a deposit. My homepage on my IE mysteriously got set to the Golden Palace website and would go straight there everytime I started IE. So I removed it again, it has not reinstalled yet but every second day I get a popup on my computer screen that says "It has been detected that Golden Palace has been removed from your computer. Would you like to download and install Golden Palace? Yes No" Has anyone had this happen and if so is there some kind of file they may have hidden somewhere on my drive that I can erase and keep this from happening?

Thanks

 

[pokeraddict]

When I tried to cash out of their poker room it took them 23 days to pay me and they made me send them copy of ID and bills. They even emailed me every other day trying to give me a small bonus if I redeposited the cashout while they dragged their feet.

 

[jetset]

I have never played Golden Palace for money and cashed out however I did have a strange experience with their software. I downloaded it and installed it on my computer and played for fun for a while but decided I wanted to uninstall it. When I initiated the uninstall the screen popped up and said "if you would like to uninstall Golden Palace click continue otherwise click cancel" however the only button available to click was cancel so I went into my c:/ folder and manually got rid of it. About an hour later I heard the lobby music playing from my computer, came up and saw Golden Palace had reinstalled itself and was running. Now when I shut my computer down the software somehow made it so that Golden Palace would run on startup and ask me if I wanted to make a deposit. My homepage on my IE mysteriously got set to the Golden Palace website and would go straight there everytime I started IE. So I removed it again, it has not reinstalled yet but every second day I get a popup on my computer screen that says "It has been detected that Golden Palace has been removed from your computer. Would you like to download and install Golden Palace? Yes No" Has anyone had this happen and if so is there some kind of file they may have hidden somewhere on my drive that I can erase and keep this from happening?

Thanks

This is some bad stuff. Presumably its just one of their many "guerilla" marketing tricks. Did you ever ask them WTF they thought they were doing interfering in your privacy and your property?

 

[Black21Jack]

This is some bad stuff. Presumably its just one of their many "guerilla" marketing tricks. Did you ever ask them WTF they thought they were doing interfering in your privacy and your property?

No I have not contacted them yet but if it keeps happening I am going to write them and find out what they have put on my computer, it's almost like they have a virus in the software or aomething.

 

[jpm]

I believe this would technically be called 'malware'. Try this, go to

You do not have permission to view link Log in or register now.

and download spybot search & destroy. After installing it, update it, then scan your computer. You'll probably be surprised at how much crap is lurking around there.

 

[xkxrome0ox]

well well.. i have a lot to say about goldenpalace.

although i like the layout (playtech)... their caisno software started lagging a lot. their excuse = sudden rush of new players... working on improving software.

their blackjack rule... dealer never checks for blackjack. this means if you split your cards or something... you can lose twice.

their "live dealer" roulette... did not register my bets properly on more than 7-8 different spins. i would have hit two big winners and 2 minor wins out of those 7-8 spins.
after two such incidences.. i let online support know.. and the pitboss emailed me back with an apology and a $100 bonus (which cannot be withdrawn, only used for wagering) ... although i was supposed to win about $273 on those two spins.
the next time the same thing happened, online support just tells me it's my connection, not their problem.

it took them exactly one month before i got my first withdraw.
they needed me to resend my documents twice. and then after all the documents were approved, it still took over 2 weeks for them to process a wire transfer.
after that, it takes them an average of 4-7 days to process a wire transfer.

i've lost $20,000 to goldenpalace... not 100% sure if i was dealt a fair hand... or if i'm just a horrible gambler.
i did turn $200-300 into $2000-3000 several times... but i ended up giving it all back. and their incredibly long waiting period for each withdraw really makes it easy to reverse the withdraw and play again.

and their software still lags.

 

[The Dude]

This is all very interesting. GP was one of the first casinos to get rogued at Casinomeister years ago, but over the past couple of years, things seemed to have changed for the better, and I removed them from the list but under the condition that I was going to keep a close eye on them.

Like Jetset mentioned, and as most of us realize, this casino uses "guerilla" marketing tricks, and I wouldn't put it past them to try something xkxrome0ox has experienced.

I am aware that their payout waiting period is pathetic, but as far as I know, no one has been screwed over by them recently.

But this whole thing about unable to uninstall is troubling. I think I'll give it a shot and see what happens

 

[Jblack]

Spybot

I recently installed a anti-spyware/adware program called Pestpatrol. A few of the playtech software. newyork, and aspinalls were showing up as having spyware in the directories. Uninstalled to be safe. Spybot free now

 

[jetset]

GP certainly has a *colourful* past and the more recent streaker marketing has not endeared them to the big events they disrupt, but this is something more sinister imo - leaving unwanted pop-ups on a client's harddrive is really going too damned far.

Whether it's their own nasty little gimmick or something Playtech has dreamed up for them (Playtech is I think their third or maybe even fourth software provider historically) isn't clear yet.

Has anyone else encountered this stuff from GP after they have uninstalled?

Blackjack, if you try JPM's recommended solution would you post the results here, please?

 

[jetset]

BTW I routinely purge my HD with a product from Lavasoft called AdAware 6, which always finds (mainly) tracking bugs and deletes them.

 

[jpm]

I use AdAware too jetset, but you'd be surprised how much more spybot will find even after a full cleaning by AdAware. Spybot is nice because it will let you innoculate your hard drive against browser hijack attempts, etc. Give it a try.

I also use pestpatrol and that can find a few more things, but its not free which is why I didn't recommend it. I use all 3 of them on my computer along with ZoneAlarm Pro and it pretty much keeps everything under control.

 

[Black21Jack]

GP certainly has a *colourful* past and the more recent streaker marketing has not endeared them to the big events they disrupt, but this is something more sinister imo - leaving unwanted pop-ups on a client's harddrive is really going too damned far.

Whether it's their own nasty little gimmick or something Playtech has dreamed up for them (Playtech is I think their third or maybe even fourth software provider historically) isn't clear yet.

Has anyone else encountered this stuff from GP after they have uninstalled?

Blackjack, if you try JPM's recommended solution would you post the results here, please?

I am going to try that today and see what happens. I am worried that if they can put things like that on my computer they may be able to see my information when I am doing Internet banking, Neteller transactions and other casino logins with my passwords etc. Do you think they can see all that? Anyways I will try that software to scan my computer and will post the results later tonight.

Peace.

 

[Black21Jack]

Ok so here are my results. I downloaded Spybot and scanned my computer. The program found a total of 111 problems which consisted of a mixture of spyware, adware, and bad cookies that track user info so thank you very much for the advice because I would have had no idea all this crap was lurking on my drive. The only casino related one was a file folder called "casino" that was in the c:\ directory. I have deleted this folder about three times now, and yes it was the folder that contained the Golden Palace Casino software. After having deleted it with the Golden Palace software in it manually it kept returning and it seemed empty when I opened it. I again deleted it manually yesterday and today Spybot found it again. This is the info Spybot gave me on this folder:

Company - N/A
Product - Casino
Threat - Dialer
Description -
Dialer offering casino access, violating German law by not telling it will close connection and open it's own. Secretly installs additional code.

So now I have my proof. It says company unknown but obviously it was Golden Palace because this "casino" folder was the one that contained the GP software folder. I guess I can't really do anything about it except e-mail them and give them a piece of my mind ( a lot of good that will do), and inform everyone online about these shenanigans. If anyone else has GP installed go into the c:\ drive and see if the GP software is housed in this "casino" folder. Then download that awesome spybot software and run a test. I would be curious to see what happens.

Peace.

 

[jpm]

That's good news, you may also want to give AdAware a try. You can get that one at www.lavasoft.de There may be more things lurking that spybot didn't catch. As I said, I use 3 of these programs together on my computer to keep it as clean as possible.

FYI, I too have this 'casino' folder and it was also identified by spybot with the same description if gave you. I, however, have never downloaded GP. I believe that since this is such a generic folder name that it may be giving you a 'false positive'.

 

[The Dude]

...it kept returning and it seemed empty when I opened it. I again deleted it manually yesterday and today Spybot found it again. This is the info Spybot gave me on this folder:

Company - N/A
Product - Casino
Threat - Dialer
Description -
Dialer offering casino access, violating German law by not telling it will close connection and open it's own. Secretly installs additional code.

So now I have my proof. It says company unknown but obviously it was Golden Palace because this "casino" folder was the one that contained the GP software folder. I guess I can't really do anything about it except e-mail them and give them a piece of my mind ( a lot of good that will do), and inform everyone online about these shenanigans. If anyone else has GP installed go into the c:\ drive and see if the GP software is housed in this "casino" folder. Then download that awesome spybot software and run a test. I would be curious to see what happens.

Peace.

This is really strange, but I don't think it's Golden Palace; it may have something to do with the link you signed up through.

I've downloaded GP straight from their website, opened an account, then unintalled (with no problem). Then I ran Ad-aware 5.62 - deleted all of the cookies and sextracker files that it found , then reinstalled GP.

I then uninstalled GP again, and ran Ad-aware - nothing. So this may have something to do with an affiliate spiking the download file somehow. Do you remember where you downloaded this from?

 

[GrandMaster]

I have never played Golden Palace for money and cashed out however I did have a strange experience with their software. I downloaded it and installed it on my computer and played for fun for a while but decided I wanted to uninstall it. When I initiated the uninstall the screen popped up and said "if you would like to uninstall Golden Palace click continue otherwise click cancel" however the only button available to click was cancel so I went into my c:/ folder and manually got rid of it. About an hour later I heard the lobby music playing from my computer, came up and saw Golden Palace had reinstalled itself and was running. Now when I shut my computer down the software somehow made it so that Golden Palace would run on startup and ask me if I wanted to make a deposit. My homepage on my IE mysteriously got set to the Golden Palace website and would go straight there everytime I started IE. So I removed it again, it has not reinstalled yet but every second day I get a popup on my computer screen that says "It has been detected that Golden Palace has been removed from your computer. Would you like to download and install Golden Palace? Yes No" Has anyone had this happen and if so is there some kind of file they may have hidden somewhere on my drive that I can erase and keep this from happening?

Thanks

You need to find out what reinstalls it. Get RegCleanr or another registry editor or cleaner which can show you all the programs that start automatically. If you are adventurous you can use the built-in "regedit" command, and search for keys containing "run", but make sure you know what you are doing because you can permanently damage your computer if you mess it up.

You should also search for all occurrences of GoldenPalace in the registry (the IE startpage will be there, too) and get rid of them.

Others have commented on Spybot S&D picking something up. In my experience anti-spyware programs are not very reliable in the area of casino software. I had something that identified various Microgaming casino files as Golden Tiger casino (which I didn't have), some others as Casino-on-Net (which I didn't have either). Ad-aware and Spybot S&D don't pick up anything on my computer, maybe I have taught them that my casino programs are OK.

 

[jetset]

Thanks for keeping us in the loop, Black21Jack - this is certainly very interesting, and who knows how many other folks might have been affected.

If you can't recall where you aquired that GP link (ie the affiliate theory) perhaps the best approach is to approach GP direct, courteously inform them of your discovery and ask them what they know about it, and how you remove it.

I have a feeling others will be doing the same thing in the near future, which might get their attention before this starts getting major publicity...

Edit: Typos.

 

[Black21Jack]

Thanks for keeping us in the loop, Black21Jack - this is certainly very interesting, and who knows how many other folks might have been affected.

If you can't recall where you aquired that GP link (ie the affiliate theory) perhaps the best approach is to approach GP direct, courteously inform them of your discovery and ask them what they know about it, and how you remove it.

I have a feeling others will be doing the same thing in the near future, which might get their attention before this starts getting major publicity...

Edit: Typos.

I don't remember where I downloaded it from but usually when I hear about a casino I just type the url direct like www.goldenpalace.com, I don't think I used an affiliate link but I may be wrong. I have e-mailed GP and I was polite in asking what is going on. I have a strong feeling that they will not answer my e-mails, you know how it is. These casinos love e-mail correspondence they can just ignore them all they want and they don't have to talk to anyone. Anyways I will keep you all posted as soon as I hear. I have removed all the jusnk off of my computer with spybot including that mysterious casino folder. I am now going to goldenpalace.com to download their software again and run some tests. I will let you all know.

Peace.