kenneth2816
Dormant account
- Joined
- Feb 25, 2006
- Location
- North Carolina
Got an e-mail stating I was eligible for a 50 ND Bonus. This was not a sign up as my account number was included. T&C said 10X play through. I like the software (Vegas Technology) so I followed the T&C which said:
"This bonus will not automatically be credited but must be REQUESTED from support. I sent an e-mail and was told it can take "up to 48 hours."
OK- OK. I did not think to come here first and check the rogue list, my bad.
When I tried to download I got a message saying "no longer available in your area". I sent another e-mail and support sent me a link for existing customers.
I waited 48 hours, sent 3 more e-mails. Finally, I checked and sure enough- Rogue List.
I sent them a final e-mail and told them it was my own fault for wasting my time, don't bother crediting this or any future bonus, and basically you guys are ROGUE>>>>>>>>>>
Why go thorough all the motions just to deny a player in the end on a bonus that was SENT to the player unsolicited?
Maybe because it was sent to everyone and because I am in the US, I was just ignored.
"This bonus will not automatically be credited but must be REQUESTED from support. I sent an e-mail and was told it can take "up to 48 hours."
OK- OK. I did not think to come here first and check the rogue list, my bad.
When I tried to download I got a message saying "no longer available in your area". I sent another e-mail and support sent me a link for existing customers.
I waited 48 hours, sent 3 more e-mails. Finally, I checked and sure enough- Rogue List.
I sent them a final e-mail and told them it was my own fault for wasting my time, don't bother crediting this or any future bonus, and basically you guys are ROGUE>>>>>>>>>>
Why go thorough all the motions just to deny a player in the end on a bonus that was SENT to the player unsolicited?
Maybe because it was sent to everyone and because I am in the US, I was just ignored.